Compare Cavisson vs Exabeam

Cavisson

Based on 4 reviews.

Exabeam

Based on 227 reviews.

Sample Customers

Cavisson NetForest

Macy's, Michael's, Art.com

LogRhythm SIEM

Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill

Popular Solutions

Cavisson NetStorm

0 reviews

Cavisson NetDiagnostics

0 reviews

LogRhythm SIEM

5 reviews

Exabeam

4 reviews

NetMon

1 reviews

Top Industries

Construction Company

26%

Comms Service Provider

12%

Outsourcing Company

11%

Retailer

10%

Outsourcing Company

13%

Construction Company

12%

Financial Services Firm

11%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Venda E
Cloud Option Engineer at a tech vendor
My main use case for LogRhythm UEBA [EOL] is detecting insider threats and anomalous user behavior, and I rely on it...
Read full review of LogRhythm UEBA [EOL] »
Monsur Ahmed
Software management at Midland Bank
We use it for cyber security. It is designed to help organizations detect and respond to security threats effectively
Read full review of LogRhythm NDR [EOL] »
Rajin Sandira
Engineer Information Security at N-Able (Pvt) Ltd
Generally here in Sri Lanka, I recommend LogRhythm SIEM mainly to banks and large enterprise customers with multiple...
Read full review of LogRhythm SIEM »
Anonymous User
Enterprise Account Manager South at a outsourcing company
I have been using Exabeam Fusion SIEM for about a year because it is the newer cloud native based solution with user...
Read full review of Exabeam »
SumitRangari
Pan India IT Infrastructure Management / End-user Services at Tata Group
We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our...
Read full review of NetMon »

Review 1 of 5

Customer Service

Anonymous User
Performance Engineer at Kohl's
We get 24/7 support from Cavisson which helps in effective monitoring and finding performance bottlenecks.
Read full review of Cavisson NetStorm »
Anonymous User
Performance Architect at Kohl's
Customer service at Cavisson is 24 hours a day. Their support is so impressive as they respond within no time for any...
Read full review of Cavisson NetStorm »

Review 1 of 2

Monsur Ahmed
Software management at Midland Bank
We have consulted with the technical support team on a couple of things. I would say that they are ok.
Read full review of NetMon »
Muluken Mekonene
Network Engineer at Insa
Exabeam Fusion SIEM's technical support is very good, and I rate Exabeam Fusion SIEM an eight out of ten for...
Read full review of Exabeam »
Joel Mathew
Associate - Security Operations Centre analyst at a security firm
I have not personally escalated any questions to LogRhythm technical support.
Read full review of LogRhythm SIEM »
Aniruddh Kurundkar
Lead Consultant at Neutrino Tech Systems
Exabeam provided great support and helped us overcome any problems and obstacles we faced, especially when we had...
Read full review of Exabeam »
Nebojsa Antic
Information Technology Security Engineer at a tech consulting company
The solution technical support team provides quick answers to any request. The team's knowledge and way of resolving...
Read full review of LogRhythm SIEM »
Joseph W.
System Administrator at GOLDENWEST FEDERAL CREDIT UNION
Initially, tech support was a solid ten out of ten when we first started. Over the last couple of years, they have...
Read full review of LogRhythm SIEM »
Jack Callaghan
Senior Security Analyst at a financial services firm
I've found through the past two years they've had a few bumps because they've become so popular - I was in customer...
Read full review of LogRhythm SIEM »
Anonymous User
SOC Manager at a energy/utilities company
We have been using quite a lot of technical support. Every time we have any issues, we will create a ticket to...
Read full review of LogRhythm SIEM »
Andy-Wijaya
Principal Consultant at ITSEC Asia
We haven't had any issues with support so far. It's okay.
Read full review of LogRhythm SIEM »
Anonymous User
Senior Information Systems Specialist at a manufacturing company
Customer Service: Excellent, everyone I have worked with at LogRhythm has been courteous and helpful. Technical...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Network Systems Engineer at a non-profit
We had one issue, self-inflicted wound. We were capturing too many active logs and not archiving them off. We went...
Read full review of LogRhythm SIEM »
Sadat Mohammad Rifat
Business Manager at LS Systems Philippines
We are not an end-user and therefore do not directly deal with technical support. In terms of the support, the...
Read full review of LogRhythm SIEM »
Anonymous User
Sr. Systems Support Analyst at a manufacturing company
We've used tech support a couple of times, and they've been very responsive and very knowledgeable.
Read full review of LogRhythm SIEM »
Anonymous User
Systems Administrator at a financial services firm
I have mixed feelings. We have had some issues with their internal support. We lost our ability to access the support...
Read full review of LogRhythm SIEM »
Anonymous User
Administrator Executive at a individual & family service
Customer Service: I have done a lot of good work with the account reps and engineers. It really feels like we are on...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Analyst at a leisure / travel company
Technical support is fantastic.
Read full review of LogRhythm SIEM »
Jim Mohr
Principal Security Analyst at a healthcare company
Tech support is good. There are a lot of guys that know what's going on. Sometimes though, I've stood my ground...
Read full review of LogRhythm SIEM »
Mike Natale
Information Security Analyst at Endicott College
When it comes to dealing with support, all my interactions have been great. Everyone has known what they're doing and...
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Engineer at Lancaster General Health
On a scale of one to 10 , it's a seven to eight. Once you have escalate and validate, it's pretty easy to get to...
Read full review of LogRhythm SIEM »
David Kehoe
Information Security Analyst at a retailer
I have used tech support a few times when getting things set up. For the most part, they are pretty quick to get back...
Read full review of LogRhythm SIEM »
Anonymous User
Security Advisor at a manufacturing company
I don't use it. My cohort, who is more of the SIEM admin, he uses it quite a bit. I think he's happy with it, as far...
Read full review of LogRhythm SIEM »
Anonymous User
Product Technical Manager at a tech company
The technical support is excellent. You can find many pre-built rules, visualization dashboards, or the Kibana...
Read full review of NetMon »
Anonymous User
Lead Specialist - Information Security at a hospitality company
I love the tech support people. Everyone I have worked with knows their stuff, which is great. I have worked with...
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Officer, Network Analyst at a university
Their technical support is good. They are pretty quick at working with us. I would give them an eight out of ten. I...
Read full review of LogRhythm SIEM »
Anthony Workman
Enterprise Information Technology Security Engineer at a government
So far, the technical support has been good.
Read full review of LogRhythm SIEM »
Anonymous User
Data Sec Program Manager at a insurance company
Whenever we've had Professional Services on site to work through new alarms, to implement a new feature that we...
Read full review of LogRhythm SIEM »
Jeremy Alder
Security Lead at a financial services firm
Tech support with LogRhythm has been great. I've only ever had one bad case out of about the 15 or 20 tickets I've...
Read full review of LogRhythm SIEM »
Anonymous User
Manager Solutions Architect at a comms service provider
We are a gold partner. We've never faced any support issues. They are very helpful and responsive.
Read full review of LogRhythm SIEM »
Anonymous User
Director Of Infrastructure And Security
It is very good. LogRhythm has also contributed some sales engineers to help us, We have also participated in a...
Read full review of LogRhythm SIEM »
Nuwan Chathuranga
Head Of Technical And Network Security at Connex Information Technologies
The tool's support is good. They support us 24/7.
Read full review of LogRhythm SIEM »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.