Compare CAST vs PortSwigger

CAST

Based on 12 reviews.

PortSwigger

Based on 77 reviews.

Sample Customers

Popular Solutions

CAST Highlight

3 reviews

CAST Application Intelligence Platform

0 reviews

PortSwigger Burp Suite Professional

8 reviews

PortSwigger Burp Suite Enterprise Edition

2 reviews

Top Industries

Financial Services Firm

15%

Outsourcing Company

13%

Government

Construction Company

Financial Services Firm

11%

Outsourcing Company

Government

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Nishant Chauhan
Senior Data Engineer at LTM
I have been using CAST Highlight for the last four years. In my company, we use CAST Highlight to perform testing for...
Read full review of CAST Highlight »
Vishal-Goyal
Chief Architect at Persistent Systems
We use CAST Application Intelligence Platform for multiple purposes. One of its use cases is understanding the code...
Read full review of CAST Application Intelligence Platform »

Review 1 of 2

Moti Huberman
Penetration Tester & Information Security Expert at a comms service provider
I have used the Intruder tool in PortSwigger Burp Suite Professional at least once or twice. It is used to fuzz...
Read full review of PortSwigger Burp Suite Professional »

Review 1 of 1

Customer Service

Jayanti Rode
Technical Associate Manager at Accenture
CAST highlight support is available. I reach out to the CAST vendor for assistance and raise a ticket, which gets...
Read full review of CAST Highlight »
Vishal-Goyal
Chief Architect at Persistent Systems
We didn't have any escalations with the technical support team of the CAST Application Intelligence Platform, but we...
Read full review of CAST Application Intelligence Platform »
Nishant Chauhan
Senior Data Engineer at LTM
Customer support for CAST Highlight has been good. I interacted with customer support regarding one of my project...
Read full review of CAST Highlight »
Vishal-Goyal
Chief Architect at Persistent Systems
Their technical team is pretty helpful. They provide excellent support.
Read full review of CAST Highlight »
Jayanti Rode
Technical Associate Manager at Accenture
The customer service and support team take time to analyze issues. Sometimes they do provide solutions but this first...
Read full review of CAST Application Intelligence Platform »
Chris Van Poele
Owner at a comms service provider
The customer service and local support from CAST are quite good. They offer valuable assistance within the tool.
Read full review of CAST Highlight »
Kangkan Goswami
Advisor Solution Architect at a tech services company
We did not have to contact technical support.
Read full review of CAST Highlight »
Anonymous User
Senior Consultant at a consultancy
I would rate the technical support as a six out of ten. It could be improved.
Read full review of CAST Application Intelligence Platform »
Anonymous User
Consultant/Software Engineer at a tech services company
The solution does come with technical support. I've reached out to them to discuss bugs, which maybe need to be...
Read full review of CAST Highlight »
Anonymous User
Direction Digital Workplace & Socles at a insurance company
The support from CAST Highlight is very good.
Read full review of CAST Highlight »

Review 1 of 10

SANGAM GOEL
Chief Executive Officer at GS2 CYBER SECURITY
We've never escalated any issues to technical support. I've never directly dealt with them.
Read full review of PortSwigger Burp Suite Professional »
Anuradha.Kapoor Kapoor
Head - Quality Control at Net Solutions
The support is not very quick in answering, but they do answer. So, I would like them to be faster.
Read full review of PortSwigger Burp Suite Professional »
ManishSingh
Quality Manager at Net Solutions
The customer support is good, however, I haven’t used other tools. It is difficult to compare it and other solutions...
Read full review of PortSwigger Burp Suite Professional »
Khasim Mirza
Independent IT Security Consultant at Kinetic IT
Customer support respond immediately.
Read full review of PortSwigger Burp Suite Professional »
Mouli Siramdasu
Associate Consultant at ATOS
Technical support was excellent. They were very fast. They also offered good documentation which was very helpful to...
Read full review of PortSwigger Burp Suite Professional »
Siddharth-Singhal
Consultant at a consultancy
The technical support is quite good.
Read full review of PortSwigger Burp Suite Professional »
JAMES JOY
Senior Cyber Security Analyst at a tech services company
Whenever we email, they respond back on time. The support is brilliant.
Read full review of PortSwigger Burp Suite Professional »
VinothKumar5
Head for Application Security at Hexaware Technologies Limited
PortSwigger has something called Academy where you can go to learn about many things related to security testing.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
IT Manager at a manufacturing company
Support depends on how much you're paying. We get good support from them which we need because there are lots of...
Read full review of PortSwigger Burp Suite Professional »
Manikantha Nagireddy
Security Tester at Ray Business Technologies Private Limited
The solution is implemented through a third-party team.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Application Security Enginee at a tech vendor
The technical support team resolved my issue, though it was not immediate. Since this experience was years ago, I...
Read full review of PortSwigger Burp Suite Professional »
Rahul Singh Patel
Cyber security Lead at PCS
Technical support is good.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Director at a consultancy
I haven't needed to contact their technical support.
Read full review of PortSwigger Burp Suite Professional »
Gintaras-Navickas
Cyber security manager at a tech services company
The technical support from PortSwigger is excellent, managing response time and quality efficiently without any issues.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Senior Security Engineer at a insurance company
We have used technical support three times, and each time received an email within twenty-four hours. They first try...
Read full review of PortSwigger Burp Suite Professional »
CyberSecAn08987
Cyber Security Analyst at a tech vendor
I have not needed to use the solution's technical support.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Information Systems Security Officer at a financial services firm
I have not used technical support, but online documentation and Help have always been sufficient.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Lead Security Architect at a comms service provider
We've never interacted with tech support. That's mostly due to the fact that there is already a lot of material that...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Senior IT Security Analyst at a transportation company
I have not used the support from PortSwigger Burp Suite Enterprise Edition because it is straightforward.
Read full review of PortSwigger Burp Suite Enterprise Edition »
Anonymous User
Lead Software Architect at a tech services company
I have not contacted technical support. We have not experienced any issues where we couldn't resolve them using our...
Read full review of PortSwigger Burp Suite Professional »
Rahul Patel
Cyber security Lead at a manufacturing company
I've had lots of calls with technical support. When we raise a ticket, we get a very quick response.
Read full review of PortSwigger Burp Suite Enterprise Edition »
Anonymous User
Cyber Security Engineer at a transportation company
The support for the Enterprise solution isn't the best (I'd rate it as three out of five), but the Professional...
Read full review of PortSwigger Burp Suite Professional »
SivaPrakash
Senior Test Engineer II at a financial services firm
PortSwigger Burp's technical support is all right. The issues are resolved very quickly so we don't have to wait for...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Test Lead at a financial services firm
Support-wise, the solution was also very good. Across the globe, all the manual penetration testers use Burp Suite....
Read full review of PortSwigger Burp Suite Professional »
Ashutosh Barot
Security Researcher at a financial services firm
Technical support is good, they have a good response time.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
IT Auditor & Compliance Officer at a tech vendor
I would rate their technical support a five out of five.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Works
We have not needed to contact technical support, although there is a very big community of users.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Penetration Tester at a tech services company
The documentation is very good, so I have never needed to contact technical support.
Read full review of PortSwigger Burp Suite Professional »
Nagaraj Sheshachalam
Lead Cyber Security engineer at a manufacturing company
Technical support is not so easy to get a hold of. We had to learn most of the things through the documentation....
Read full review of PortSwigger Burp Suite Professional »
Rahul Patel
Cyber security Lead at a manufacturing company
Technical support gave me a few options to speed up the scanning process, but it still took three or four days. I...
Read full review of PortSwigger Burp Suite Enterprise Edition »

Review 1 of 30

Technical Support

No Data Available

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