Compare BT vs SAP

Based on 1 review.

SAP

Based on 1659 reviews.

Sample Customers

BT IaaS

Crabtree & Evelyn, Timico

SAP HANA Enterprise Cloud

FC Bayern Munich, Reuters News Agency, MEMEBOX

Popular Solutions

BT Network Services

0 reviews

SAP S/4HANA

62 reviews

SAP BusinessObjects Business Intelligence

14 reviews

SAP ERP

8 reviews

Top Industries

Construction Company

14%

Manufacturing Company

13%

Financial Services Firm

Government

Manufacturing Company

12%

Financial Services Firm

Comms Service Provider

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Senior Manager of Engineering

Read full review of BT Network Services »

Review 1 of 1

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »

Review 1 of 5

Customer Service

No Data Available

OğuzKalaycı
system engineer at Yaşar Holding
We have contacted support. The support team answers fast.
Read full review of SAP CRM »
Rivka Alexander
Content Specialist at PeerSpot
I rate the technical support as ten out of ten because there is often a need for continuous technical support....
Read full review of SAP Business Technology Platform »
Sameer Ghewade
Manager, Information Technology at Parag Milk Foods Ltd
The solution's technical support is very good. I rate the technical support a ten out of ten.
Read full review of SAP ERP »
Zonaid Zonaid
SAP Associate Consultant FICO at Fusion Infotech Limited
Technical support is very helpful and I rate it an eight out of ten.
Read full review of SAP S/4HANA Cloud »
Bassem Mohammed
IT Application Manager at TBTD
Regarding technical support from SAP HANA Cloud, they have specific rules in place, and it depends on whether you are...
Read full review of SAP HANA Cloud »
Abhijit Misra
Director at a tech vendor
SAP has good support, and it rates eight out of ten.
Read full review of SAP Marketing Cloud »
Anshuman Bansal
Head - SAP & Digital Transformation at a financial services firm
The support is very good.
Read full review of SAP S/4HANA »
Segun Oyeleke
SAP HANA Developer at a educational organization
SAP's technical support is average. Opening a ticket usually resolves issues, and depending on the support level,...
Read full review of SAP Business Data Cloud »
Alexandre Kuntgen
Associate Partner at Solveplan
The tool's technical support responds in a few hours.
Read full review of SAP Business Data Cloud »
Virendra Rai
Director- APAC at 2iSolutions
Nobody can match their customer service, it's very good.
Read full review of SAP S/4HANA »
MuhammadNadeem3
Manager Sap at PTCL
I often communicate with the technical support of SAP S_4HANA. As I mentioned earlier, support issues arise when...
Read full review of SAP S/4HANA »
Mahesh Savanur
Head of IT at Prerana Motors India
I have not directly interacted with SAP, but our service partner (SAP partner) has been supporting us. However, I’m...
Read full review of SAP Business One »
Anonymous User
Entrepreneur at a tech services company
Their technical support is all right.
Read full review of SAP BusinessObjects Business Intelligence »
Mohammad Alsuhail
SAP HCM Professional at Al Rajhi International for Investment
Our experience with customer service and support was moderate. While the support provided by the vendor was helpful...
Read full review of SAP HCM »
Anonymous User
Senior Reporting Consultant at a tech services company
Customer Service: You try not to contact SAP, just Google search for answers to your problems. Technical Support: You...
Read full review of SAP Crystal Reports »
ShantanuSrivastava
Lead Analyst at a tech vendor
In my experience, I would rate SAP support as two to three out of five. To get accurate help, I have noticed that the...
Read full review of SAP Business Data Cloud »
ShrikanthMaddirela
Associate VP, SAP at Zensar Technologies
I would rate customer service a ten out of ten.
Read full review of SAP S/4HANA »
AtulimaDixit
Supply Team Engineer at Micron Technology
SAP HANA's technical support is pretty good.
Read full review of SAP HANA »
Anonymous User
Manager at a consultancy
It is the standard level that we use from SAP. Thorough and slow, but it's very administrative if you follow strictly...
Read full review of SAP NetWeaver MDM [EOL] »
Anonymous User
Sap Hcm/Success Factors Consultant at a tech services company
Technical support is very good for things that are not urgent. When urgent problems occur, they are not handled very...
Read full review of SAP SuccessFactors »
SarahBullen
Head of Business Analysis, Technology & Digital Products at a media company
My experience with their technical support has been really good. Whenever we've needed them, they're there, logging...
Read full review of SAP Signavio Process Intelligence »
Mohamed-Nabih
I.T. Manager at Egypt Foods group
I have my core team in the company and second level support through SAP partners and then the SAP company is our...
Read full review of SAP NetWeaver Business Warehouse »
Mauro Del Quondam
IT Development Director at Lottomatica SpA
We have only used support a few times for some minor issues, such as the production system blockage, and our...
Read full review of SAP ERP »
Anonymous User
Consultant at a consultancy
When I dealt with SAP directly, they were a little bit resistant to accepting the client's request for development....
Read full review of SAP HCM »
Anonymous User
SAP Process Orchestration Team Lead at a retailer
The solution's technical support is good. I rate the technical support an eight out of ten.
Read full review of SAP Process Orchestration »
Anonymous User
DGM HR at a comms service provider
Accenture gives good technical support.
Read full review of SAP SuccessFactors »
Anonymous User
Sr. Category Buyer Technology at a manufacturing company
I don't think that we contacted technical support. We might have, but I can't speak to the experience.
Read full review of SAP NetWeaver »
Chijindu Oziogu
Project accountant at Montego Upstream Services Limited
I absolutely would recommend the customer service.
Read full review of SAP S/4HANA »
Anonymous User
SAP Technology Manager at a financial services firm
Customer support is good. It's very nice. There are no more issues with that. When I post SAP tickets that I mark as...
Read full review of SAP S/4HANA »
AndreasChorosis
VP of Finance Innovation at Delivery Hero
We have a strategic partnership — not only technical support or consulting product support. That means that every...
Read full review of SAP Signavio Process Intelligence »

Review 1 of 30

Technical Support

No Data Available

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