Compare BT vs SAP

Based on 1 review.

SAP

Based on 1587 reviews.

Sample Customers

BT IaaS

Crabtree & Evelyn, Timico

SAP HANA Enterprise Cloud

FC Bayern Munich, Reuters News Agency, MEMEBOX

Popular Solutions

BT Network Services

0 reviews

SAP S/4HANA

60 reviews

SAP BusinessObjects Business Intelligence Platform

13 reviews

SAP ERP

17 reviews

Top Industries

Manufacturing Company

14%

Comms Service Provider

Government

Financial Services Firm

Manufacturing Company

13%

Computer Software Company

10%

Financial Services Firm

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Senior Manager of Engineering

Read full review of BT Network Services »

Review 1 of 1

Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Deepak Madhavan
Delivery Head- IT Shared Services at a manufacturing company
I manage an SAP Central competence, and we are working on multiple S/4HANA implementations. Our Webex begins with...
Read full review of SAP S/4HANA »
Ramesh Pampana
Manager, SAP Practice at a computer software company
With SAP S/4HANA Cloud, we are doing migrations, spin-offs, starboards, and implementations. We are doing end-to-end...
Read full review of SAP S/4HANA Cloud »
Achmad Dimyati
IT Service Management Team Lead at a financial services firm
From my experience with SAP ERP, it is being used for many things. I started from a manufacturing company where it...
Read full review of SAP ERP »
PawanDihiye
Manager at Adidas
The use cases for SAP Signavio Process Intelligence vary depending on the industry, and recently, I have worked on a...
Read full review of SAP Signavio Process Intelligence »

Review 1 of 5

Customer Service

No Data Available

Majid-Mustafa
Senior SAP Technical Consultant at Tallimax Consultancy
SAP Business ByDesign offers high-priority support.
Read full review of SAP Business ByDesign »
VARUN-JAIN
Associate Manager - Strategy and Transaction at a consultancy
SAP support provides resolves all our problems, but the response time is slower than our customers expect. Maybe it's...
Read full review of SAP S/4HANA »
Darshan Makhecha
Sr Sales Engineer at a manufacturing company
This product is really a companion for a salesperson who can deploy and get the maximum advantage out of the...
Read full review of SAP CRM »
ChristopherOrilogbon
Solution Consultant SAP MM/QM & HCM SuccessFactors at C2G
I rate SAP support 10 out of 10. They have different levels of support. The first is the customer, the second is...
Read full review of SAP SuccessFactors »
Arijit_Sarkar
Data Analytics Lead at a energy/utilities company
The solution's technical support is good, but they are currently not providing support for SAP BusinessObjects...
Read full review of SAP BusinessObjects Dashboards »
Rahul Kesharwani
Service Delivery Manager at a computer software company
I would rate technical support 4.5 out of 5.
Read full review of SAP S/4HANA Cloud »
Anonymous User
Lead Consultant at a tech services company
We have not contacted the technical support because we have our support team within our company.
Read full review of SAP HANA Enterprise Cloud »
DeepakDalvi
SAP implementation consultant at 0
The solution's technical support team is fast and knowledgeable.
Read full review of SAP S/4HANA »
Anonymous User
Senior SAP Basis Consultant at a manufacturing company
Technical support is good. We have not had any issues in this area.
Read full review of SAP Data Governance »
Juan Carlos Briceño
SAP BO Business Consultant at FARMINDUSTRIA S.A.
The technical support is excellent.
Read full review of SAP Business One »
AndresHarry
SAP BC CONSULTANT at a consultancy
I have contacted SAP's technical support, mainly for incidents rather than during installation. They're about 90%...
Read full review of SAP S/4HANA »
Andray Sander
Mobile Application Developer at Guru.com
The customer service team is available on emails, telephone, and live chat. They are very responsive to our questions...
Read full review of SAP CRM »
Anonymous User
Analytics Practice Lead at a computer software company
The technical support could be improved.
Read full review of SAP Analytics Cloud »
Zama Ntsele
Business Intelligence Consultant at Deloitte
I have a very good relationship, so I would rate it an eight out of ten.
Read full review of SAP S/4HANA »
Liat Oren Wachs
Global Hris Leader , Senior Director at a tech services company
There is still need for improvement in the technical support; it is not ideal.
Read full review of SAP SuccessFactors »
Selwyn Morris
Professional Officer Data Analyst at a government
The customer service team are very responsive and knowledgeable. I would rate them a four out of five.
Read full review of SAP Analytics Cloud »
Darweesh Saber
SAP HCM Senior Consultant at WadiDegla
The solution's support team always addresses our problems very well.
Read full review of SAP HCM »
Shankar Agarwal
Senior Manager at Mazars India
The support from SAP is excellent. It is very good, compared to other products. The SAP Marketplace is a good source...
Read full review of SAP S/4HANA »
Akhilesh Narayanan
Tech Lead, Database Section. at a comms service provider
The quality of support from SAP is very good; if it's a known problem, they will have a knowledge base, so we will...
Read full review of SAP IQ »
Yacov Elgad
Head of Data Delivery at Teva Pharmaceuticals
The support expected from SAP concerns deployment phases, such as the recommendation of architectures and models...
Read full review of SAP Integrated Business Planning for Supply Chain »
Anonymous User
Consultant (SAP Integration) at a consultancy
It is technical support with SAP, so everyone can make their own guess.
Read full review of SAP Process Orchestration »
Deepak Dalvi
Manager at Mahindra & Mahindra
We have a great contract with SAP, so we have no challenges getting technical support. We know that SAP technical...
Read full review of SAP S/4HANA Cloud »
VINCENTWU
Project Manager at Inventec
.
Read full review of SAP S/4HANA »
Anonymous User
Service Delivery Manager, at a pharma/biotech company
I rate the technical support an eight out of ten.
Read full review of SAP BW4HANA »
Anonymous User
Database Senior Manager at a financial services firm
Average.
Read full review of SAP IQ »
Anonymous User
Partner & SAP Netweaver Solution Architect at a tech services company
Since early on, I never needed a lot of support from SAP because their solution is stable. Probably the first time we...
Read full review of SAP Process Orchestration »
Adebisi Odeyingbo
Director at Shirostreet
The customer service and support are stable enough. I rate them an eight out of ten.
Read full review of SAP NetWeaver »
Andra-Gabriela Matei
HR at Provably Fair SRL
I haven't contacted the technical support team. We have a team of experts, so we go to them if we face any issues. So...
Read full review of SAP SuccessFactors »
Anonymous User
Manager SAP at a tech services company
The support team is helpful, but the on-premise version's response time is not as fast as before. I would rate...
Read full review of SAP SuccessFactors Learning »
Anonymous User
HCM Team Lead at a tech services company
I give technical support 2.5/5. It takes too long to fix issues and the impact on our business is often...
Read full review of SAP SuccessFactors »

Review 1 of 30

Technical Support

No Data Available

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