Compare BT vs Dell Technologies

Based on 1 review.

Dell Technologies

Based on 1849 reviews.

Sample Customers

Popular Solutions

BT Network Services

0 reviews

Dell PowerEdge R-Series

149 reviews

Dell Unity XT

15 reviews

VxRail

30 reviews

Top Industries

Manufacturing Company

13%

Comms Service Provider

Government

Financial Services Firm

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Senior Manager of Engineering

Read full review of BT Network Services »

Review 1 of 1

Ravi Ramananda
Assistant VP, Information Technology at a insurance company
We are using Dell PowerEdge R-Series for multiple applications, majorly for virtualization solutions. We are using...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
KuldeepSingh4
Technical Solution Architect at a tech vendor
I am dedicated to Cisco and work with multiple products as a consultant from one of the managed service providers....
Read full review of Dell vSAN Ready Nodes »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Customer Service

No Data Available

Vivek Jaiswal
Manager IT at Shriram Pistons
Whenever we require support, we get it promptly and properly.
Read full review of Dell Avamar »
Sherpard Muzuva
Senior Technical Manager- IBM Enterprise Systems at SYSTEMS INTEGRATED LTD (SYMPHONY)
The technical support from Dell PowerStore has been very good. I would rate them eight out of ten.
Read full review of Dell PowerStore »
Mike Bellemans
Project manager at Sopraco NV
I haven't contacted the tool's support yet.
Read full review of Dell PowerEdge MX- Series »
AndreTan
Data Continuity Specialist at Sapta Tunas Teknologi
I would rate the customer service and support nine out of ten.
Read full review of Dell NetWorker »
Dhaval Pancholi
Head of Sales at Microhard IT Solutions Pvt Ltd
The solution's technical support is not that customer-friendly.
Read full review of Dell PowerProtect DP (IDPA) »
MostafaSoudy
Backup Team Head at Commercial International Bank
I would rate Dell NetWorker's support as a five out of ten. The experience varies; the support in the US and Egypt is...
Read full review of Dell NetWorker »
Chea Thoya
Business Unit Head - Enterprise Compute and Business Resiliency at Konvergenz
The support from the vendor was quick.
Read full review of Dell NetWorker »
Mohamed El-Sherbini
IT Manager at Mada Insurance
When Dell got EMC, I was facing a lot of problems with the technical support for this solution, but now, the problems...
Read full review of DD Boost »
Anand-Kulkarni
Electrical Engineer at Tata Consultancy
Moogsoft's technical support is good.
Read full review of Moogsoft »
Daniel Bruce
CTO at a insurance company
The technical support for this solution is very good. I would rate them an eight and a half.
Read full review of VxRail »
Anonymous User
Pre-Sale Specialist at a computer software company
Dell has a warehouse of spare parts. In general, if customers purchase next-business-day support and expect weekend...
Read full review of DD Boost »
Dan Pilla
IT Consultant at Atena Tecnologia em Informatica LTDA
If customers have any issues, they can contact Dell support.
Read full review of Dell SC Series »
Anonymous User
Associate Director at a tech vendor
To be very frank, I really didn't need to go back to the technical team for any help. I could get all the information...
Read full review of Moogsoft »
Anonymous User
Infrastructure Architect at a government
Tech support is very good. We haven't had many of serious issues, and the issues we have had have been dealt with...
Read full review of Dell Unity XT »
Jin Park
Manager at a healthcare company
I would rate the support for this solution a seven out of ten. The quality of support depends on the agent you deal...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Infrastructure Manager at a tech services company
They are good.
Read full review of Dell PowerEdge C- Series »
Anonymous User
Platform Administrator
Low.
Read full review of Dell Unity XT »
Anonymous User
IT Technical Operations Manager at a healthcare company
We didn't need to contact technical support. We had Dell support on-site setting up and implementing the solution for...
Read full review of Dell XC Appliance »
Anonymous User
System Engineer at a tech services company
Customer Service: It's great. Technical Support: It's great.
Read full review of VNX [EOL] »
Romulo Luis
Consultant at a government
Technical support has been good as far as our support is concerned. Their response time has been good. I'm speaking...
Read full review of VMAX [EOL] »
Sazeen Mohammed
Systems Engineer at a government
I have not dealt with technical support from VxRail yet. We have not had any issues.
Read full review of VxRail »
Riad SAYAH
IngÃ©nieur Avant vente at CFAO Technologies
Dell EMC support is very responsive and helpful.
Read full review of VxRail »
Anonymous User
Engineer at a logistics company
Customer Service: 4 out of 5. Technical Support: Technical Support: 3 Engineer Support: 5
Read full review of Dell AppSync »
Deena Khattab
MIS Manager at Misr Glass Manufacturing
We have an annual subscription for support, so we contact them for upgrades and stuff like that. There is some...
Read full review of Dell Avamar »
MD-MONIRUZZAMAN
Assistant Vice President at a financial services firm
The support from the local partner was good, and we required minimal support from Dell. The administration of the...
Read full review of Dell XtremIO »
KareemEzzat
Cyber Security Analyst at Petrotrade
Overall, the support is good. But sometimes, it takes a long time for the support to respond.
Read full review of VxRail »
Anonymous User
Technical Support at a tech vendor
Dell's technical support is generally very good. Whether we have pro support plus or just the basic level, they are...
Read full review of Dell vSAN Ready Nodes »
OmarIsmail
Client Infrastructure Technical Specialist at Clicks
The technical support from EMC is 10 out of 10. I am really impressed by it.
Read full review of Dell NetWorker »
rrukhaiyar573
Technical Manager at a recreational facilities/services company
Technical support was exemplary with a very fast response time by Dell EMC.
Read full review of Dell XtremIO »
Shehan Attapattu
head of presales at a tech services company
Support is okay. We don't use it frequently as our engineers can manage well. Only when they can't handle a problem,...
Read full review of Dell Avamar »

Review 1 of 30

Technical Support

No Data Available

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