Compare Boomi vs Dell Technologies

Boomi

Based on 52 reviews.

Dell Technologies

Based on 1963 reviews.

Sample Customers

Boomi AtomSphere API Management

Avalara, Cornell University, Dropbox

Popular Solutions

Boomi iPaaS

7 reviews

Boomi AtomSphere API Management

4 reviews

Boomi Data Hub

2 reviews

Dell PowerEdge R-Series

170 reviews

Dell Unity XT

13 reviews

Dell PowerStore

113 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

Computer Software Company

13%

Manufacturing Company

11%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eugene Paden
CTO at a computer software company
We are actually using Boomi in Kubernetes clusters. We deploy it in our own clusters for performance, specifically...
Read full review of Boomi iPaaS »
ShashankRavikumar
Chief Strategy Officer at a tech services company
I am a service provider and we use Boomi API management for customer-facing applications where real-time insights are...
Read full review of Boomi AtomSphere API Management »
John Posthuma
Director of DPA at a educational organization
The main use case of Boomi AtomSphere Master Data Hub for me is as a real integration tool. I mainly utilize it for...
Read full review of Boomi Data Hub »
Kavita Gaonkar
Integration Architect at a consultancy
We are working with Cooke Aquaculture, and we use Boomi AtomSphere Flow for integration processes. It is specifically...
Read full review of Boomi AtomSphere Flow »

Review 1 of 4

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at a tech services company
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at a computer software company
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Customer Service

Manoj Satpathy
Assistant consultant at a financial services firm
The solution's technical support is good. The solution's technical support is customer-friendly. The solution's...
Read full review of Boomi AtomSphere API Management »
Jason Hale
Enterprise Architect at a government
We had got a proof of concept before we actually bought the solution. We had a support person we could contact...
Read full review of Boomi AtomSphere API Management »
John Posthuma
Director of DPA at a educational organization
The support team at Boomi provides good support. I would rate them eight out of ten on a scale where ten is the best.
Read full review of Boomi Data Hub »
Subhajit Bhattacharjee
Lead Consultant at a computer software company
The customer support is quite good. We have a hotline for immediate support and an email ID to communicate with...
Read full review of Boomi iPaaS »
Pratibimb Dwivedi
Director at a tech services company
We contacted tech support in 2016 when we were new to the tool. Otherwise, the documentation and online community are...
Read full review of Boomi AtomSphere Flow »
Rav Bangalore
GenAI Strategist at a tech vendor
The support from Boomi has been very good. We have received clear communication and defined processes without any...
Read full review of Boomi Data Hub »
Rav Bangalore
GenAI Strategist at a tech vendor
The technical support from Boomi is good, seamlessly meeting SLAs and providing excellent responses to challenges and...
Read full review of Boomi iPaaS »
Berniem Elfrink
Solutions Architect at a tech vendor
We have a tight relationship with Boomi. We get support from Boomi then pass it on to our clients. The support they...
Read full review of Boomi iPaaS »
Hari Kathireshan
Sr PHP Developer at a engineering company
I rate the technical support an eight out of ten.
Read full review of Boomi iPaaS »
Manoj Satpathy
Assistant consultant at a financial services firm
We have used technical support in the past. They could be improved a bit.
Read full review of Boomi iPaaS »
Ajit Handa
IT Manager at a consultancy
The support team is very good, and not like other companies. Other companies like them give support, but they take...
Read full review of Boomi Data Hub »
Eugene Paden
CTO at a computer software company
I haven't worked with support directly, however, I have a good relationship with their teams. Whenever we need...
Read full review of Boomi iPaaS »
ShashankRavikumar
Chief Strategy Officer at a tech services company
I would rate the customer service a six out of ten. Support often requests the same things and leaves it to other...
Read full review of Boomi AtomSphere API Management »
NarendraThota
Vice President of Technology Services at a computer software company
The solution's technical support is good. When it comes to the solution's support team, the turnaround time depends...
Read full review of Boomi AtomSphere Flow »
Anonymous User
Senior architect at a tech vendor
The technical support is fast and knowledgeable. It is a good service, we did not have any challenge.
Read full review of Boomi AtomSphere Flow »
Kavita Gaonkar
Integration Architect at a consultancy
I have not personally dealt with Boomi's customer support, but my team mentions that support is not good. I would...
Read full review of Boomi AtomSphere Flow »
Anonymous User
CEO at a consultancy
My team and I have interacted with the solution's technical support. Six months ago, I would have rated the technical...
Read full review of Boomi AtomSphere Flow »
Anonymous User
Dell Boomi Atomsphere, Jitterbit, Lotus Notes Lead / Analyst/ Technical Manager at a tech services company
I would give technical support a rating of 10/10.
Read full review of Boomi iPaaS »
RamAlla
Senior Manager, Integration Operation at a recruiting/HR firm
The technical support is good, albeit a bit expensive. We used to have professional services but now manage it...
Read full review of Boomi iPaaS »
Hichem Staali
Technical Director at a tech services company
The project was big within a complex environment but the results were good.
Read full review of Boomi Data Hub »
Ankur_Agarwal
associate director at a tech vendor
The technical support is rated around 6.5 to seven out of ten. It lacks clarity on how to reach out, write emails, or...
Read full review of Boomi AtomSphere Flow »
Anonymous User
Technical Architect at a media company
When we have had issues, we can rely on technical support. They provide good tech support and on the call, they come...
Read full review of Boomi Data Hub »
Venkat Mylavarapu
Dell Boomi Integration Architect at a consultancy
The technical support for this solution is very good.
Read full review of Boomi iPaaS »
Anonymous User
System Analyst / Programmer at a logistics company
I would give technical support a rating of 8/10.
Read full review of Boomi iPaaS »
Basavaraj Ujappanalli
Senior Software Engineer / Development Lead at a tech services company
I rate Boomi support seven out of 10.
Read full review of Boomi AtomSphere API Management »
Anonymous User
Chief Technology Officer - CTO at a tech services company
We haven't contected technical support yet. Currently, I'm speaking with the team at Deel EMC who have helped me here...
Read full review of Boomi iPaaS »
Anonymous User
CTO at a healthcare company
I worked with people from their technical support on the initial onboarding. It's reasonable in terms of the amount...
Read full review of Boomi iPaaS »
Pradeep Nunna
Integration and Solution Architect/AI Engineer (Boomi and Workday) at a tech services company
The community for Boomi iPaaS is quite large, with about 10,000 resources available on the community portal. The tech...
Read full review of Boomi iPaaS »
Anonymous User
Enterprise Integration Architect - DevSecOps
Boomi's technical support depends on the level you take - currently, we get a good response because we took high-end...
Read full review of Boomi iPaaS »
Anonymous User
Self Employed/Independent at a consultancy
No experience yet with their customer service and technical support.
Read full review of Boomi iPaaS »

Review 1 of 30

AnjaneyaVara Prasad
Solution Architect at a tech vendor
I had a good experience with Dell EMC's support.
Read full review of Dell XtremIO »
Syed Habib
Head of Infrastructure Security (S.A.V.P) at a financial services firm
The support is very good. The support team is familiar with the product and is available on-site during support...
Read full review of Dell Unity XT »
Shrikant Teggi
Sr. Area Technical Manager at a tech consulting company
Technical support was absolutely supportive. Whenever we faced any issues, we logged a call with Dell and immediately...
Read full review of Dell PowerProtect Data Domain »
Steven McClendon
Data Center Server & Storage Administrator at a manufacturing company
Dell's customer support for this product has been excellent, and there have been very few problems in support...
Read full review of Dell SC Series »
Eric Meiser
Senior Consultant at a tech services company
In the beginning, we had to put in a lot of requests with their technical support. Now, we have fewer tickets. The...
Read full review of VxRail »
Lei Wang
Manager of Storage Engineering at a financial services firm
The technical support is good.
Read full review of Dell PowerMax »
Anonymous User
Account Executive at a tech services company
I've contacted Dell tech support on many occasions for VxRail. I always put in a case with Dell on all the service...
Read full review of VxRail »
Asa Asdas
Technician at a tech services company
We have a dedicated team for technical support. However, we contact Dell's support team in case of complicated...
Read full review of Dell PowerEdge MX- Series »
Anonymous User
Founder / Lead Network Consultant
Customer Service: I would rate their customer service as a 10 out of 10. Technical Support: I would rate their...
Read full review of Dell PowerVault »
Anonymous User
Technology Solutions Director, Converged Infrastructure at a tech services company
I would give technical support the highest rating. Dell/EMC appears to have employed the team that developed XtremIO....
Read full review of Dell XtremIO »
Anonymous User
System Administrator at a media company
Technical support is excellent. I'd rate it nine out of ten. We've been very satisfied with the level of service...
Read full review of Dell XC Appliance »
Anonymous User
Manager, Storage and Virtualization Infrastructure at a financial services firm
The technical support is pretty good with EMC.
Read full review of Dell PowerPath »
OlegIvanov
General Director at a tech services company
If any issues arise, you can always contact a professional from Dell. However, we don't have any support problems...
Read full review of Dell Unity XT »
Shehan Attapattu
head of presales at a tech services company
Technical support from Dell is very good.
Read full review of Dell PowerEdge XE-Series »
Marc Mooney
Operations Supervisor at a tech services company
We have the Call Home feature, which is a kind of preemptive alert for us. So Dell EMC has been telling us when there...
Read full review of Dell Unity XT »
Muhammad Sharfuddin
Solution Architect & Technical Team Lead at a tech services company
I'm very satisfied with the support that Dell provides. As soon you create a support ticket, someone immediately...
Read full review of Dell NetWorker »
Anonymous User
Head Of IT at a financial services firm
Dell EMC is actually one of the strategic vendors we work with, so they have quite a big presence at our bank. We...
Read full review of Dell Unity XT »
Stephan Theiler
System Engineer at a insurance company
Technical support is good.
Read full review of Dell ObjectScale »
Anonymous User
System Consultant at a tech consulting company
Technical support is very good.
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Partners
Good and knowledgeable.
Read full review of Dell PowerEdge MX- Series »
Anonymous User
IT Specialist at a healthcare company
We do use technical support and it is always good.
Read full review of VNX [EOL] »
Anonymous User
Senior System Administrator at a healthcare company
I don't have much experience with them, but they are a little bit slow in responding to the cases. In Saudi Arabia,...
Read full review of Dell VxBlock System »
Auke Van Der Linden
Web Design, IT & Organization of Art Events at a construction company
The customer service for this solution is very good. I would rate it an eight out of ten.
Read full review of Dell PowerEdge R-Series »
Deepak Kannan
Sales Account Manager - BFSI Sector at a tech services company
Dell excels in service and support. Customers find Dell solutions to be user-friendly, commercially viable, and...
Read full review of Dell Unity XT »
Gopal Venkatraman
Senior Infrastructure Architect at a leisure / travel company
If there's any issues with a hard drive or any other hardware components, Dell EMC is contacted, then they will call...
Read full review of Dell Unity XT »
AthumanJuma
Data Center Engineer at a comms service provider
Dell has a good portfolio for support. We can place an order, and there is an option to choose what kind of support...
Read full review of Dell PowerEdge FX [EOL] »
Anonymous User
Technical manager at a tech services company
I have contacted the support from Dell EMC vSAN Ready Nodes because we have new devices or new hardware that can come...
Read full review of Dell vSAN Ready Nodes »
Anonymous User
Infrastructure Analyst at a engineering company
Customer Service: It is great; EMC support is one of the best. Technical Support: It is great, a good level of...
Read full review of Dell NetWorker »
Anonymous User
Senior Storage Consultant at a financial services firm
Customer Service: On a scale of 1 to 10 : A 10 Technical Support: On a scale of 1 to 10 : A 10 EMC is as far as I am...
Read full review of Dell SRDF (Symmetrix Remote Data Facility ) [EOL] »
Anonymous User
Technology & Digital Product Manager at a tech services company
Their support is usually very good, but getting to the right person is a challenge. They are good once we get to the...
Read full review of Dell PowerEdge R-Series »

Review 1 of 30

Technical Support

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