Compare Boomi vs Dell Technologies

Boomi

Based on 50 reviews.

Dell Technologies

Based on 1671 reviews.

Sample Customers

Boomi AtomSphere API Management

Avalara, Cornell University, Dropbox

Popular Solutions

Boomi iPaaS

10 reviews

Boomi AtomSphere API Management

6 reviews

Boomi AtomSphere Master Data Hub

3 reviews

Dell Unity XT

17 reviews

Dell PowerEdge Rack Servers

93 reviews

VxRail

31 reviews

Top Industries

Computer Software Company

17%

Manufacturing Company

Financial Services Firm

Retailer

Educational Organization

16%

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eugene Paden
CTO at a computer software company
We are actually using Boomi in Kubernetes clusters. We deploy it in our own clusters for performance, specifically...
Read full review of Boomi iPaaS »
ShashankRavikumar
Chief Strategy Officer at GWC Data.AI
I am a service provider and we use Boomi API management for customer-facing applications where real-time insights are...
Read full review of Boomi AtomSphere API Management »
John Posthuma
Director of DPA at Partou
The main use case of Boomi AtomSphere Master Data Hub for me is as a real integration tool. I mainly utilize it for...
Read full review of Boomi AtomSphere Master Data Hub »
Ankur_Agarwal
associate director at Nagarro
We use Boomi AtomSphere Flow to integrate different applications, including ERPs, CRMs, databases, and third-party...
Read full review of Boomi AtomSphere Flow »

Review 1 of 4

Anonymous User
Vice President at a tech vendor

Read full review of Dell PowerEdge Rack Servers »
Jacques DUVERNOIS
Technical Team Leader for Servers and Storage at Orange
We use the PowerStore for our development environment. The frame is a repository for all our VMware infrastructure...
Read full review of Dell PowerStore »
Jasdevjuneja
Works
We host mission-critical applications, SAP applications, and disaster recovery applications on this storage itself...
Read full review of Dell PowerMax NVMe »
Ryan Parker-Hill
System Team Leader at Deakin University
* Research data * Departmental file shares * Data centre storage: NFS We have two data centres in our university. We...
Read full review of Dell PowerScale (Isilon) »
C.
Cloud Engineer at a tech services company
We are running 3,000 VMs spread out over five such units.
Read full review of Dell Unity XT »

Review 1 of 5

Customer Service

ShashankRavikumar
Chief Strategy Officer at GWC Data.AI
I would rate the customer service a six out of ten. Support often requests the same things and leaves it to other...
Read full review of Boomi AtomSphere API Management »
Pratibimb Dwivedi
Director at HumanAI
We contacted tech support in 2016 when we were new to the tool. Otherwise, the documentation and online community are...
Read full review of Boomi AtomSphere Flow »
Manoj Satpathy
Assistant consultant at vvolve management consultants
We have used technical support in the past. They could be improved a bit.
Read full review of Boomi iPaaS »
Hari Kathireshan
Sr PHP Developer at GE
I rate the technical support an eight out of ten.
Read full review of Boomi iPaaS »
Berniem Elfrink
Solutions Architect at DXC Technology
I have had no issues with the product to contact the technical support team.
Read full review of Boomi iPaaS »
John Posthuma
Director of DPA at Partou
The support team at Boomi provides good support. I would rate them eight out of ten on a scale where ten is the best.
Read full review of Boomi AtomSphere Master Data Hub »
Jason Hale
Solution Architect at Waikato Regional Council
We had got a proof of concept before we actually bought the solution. We had a support person we could contact...
Read full review of Boomi AtomSphere API Management »
Eugene Paden
CTO at a computer software company
The technical support is good, both the direct support from the company and the community support as well.
Read full review of Boomi iPaaS »
Rav Bangalore
GenAI Strategist at Wipro Limited
The support from Boomi has been very good. We have received clear communication and defined processes without any...
Read full review of Boomi AtomSphere Master Data Hub »
Srija Vadem
Data Integration Engineer at Hathority
When we are having an issue with Boomi AtomSphere Master Data Hub we raise a ticket to the support. We then will...
Read full review of Boomi AtomSphere Master Data Hub »
NarendraThota
Vice President of Technology Services at a computer software company
The solution's technical support is good. When it comes to the solution's support team, the turnaround time depends...
Read full review of Boomi AtomSphere Flow »
Anonymous User
Supervisor, Application Development & Integration at RSM US LLP
Technical support, through support tickets and the Community Forum, is relatively responsive. Our organization has...
Read full review of Boomi iPaaS »
Kavita Gaonkar
Integration Architect at a consultancy
I have not personally dealt with Boomi's customer support, but my team mentions that support is not good. I would...
Read full review of Boomi AtomSphere Flow »
Anonymous User
System Analyst / Programmer at a logistics company
I would give technical support a rating of 8/10.
Read full review of Boomi iPaaS »
Anonymous User
CEO at a consultancy
My team and I have interacted with the solution's technical support. Six months ago, I would have rated the technical...
Read full review of Boomi AtomSphere Flow »
Hichem Staali
Technical Director at a tech services company
Our relationship with Dell Boomi technical support is very good and we go to them when needed. However, we have a lot...
Read full review of Boomi iPaaS »
Anonymous User
Self Employed/Independent at a consultancy
No experience yet with their customer service and technical support.
Read full review of Boomi iPaaS »
Xiaoqing Zou
Integration developer at Blackwoods
I've had positive experiences with the tech support team. They respond quickly, especially with the initial response...
Read full review of Boomi iPaaS »
Anonymous User
Head of Integration and NetSuite DUs at a outsourcing company
Technical support is excellent. They are quite prompt. They have free of cost as well as paid support.
Read full review of Boomi iPaaS »
Anonymous User
Technical Architect at a media company
When we have had issues, we can rely on technical support. They provide good tech support and on the call, they come...
Read full review of Boomi AtomSphere Master Data Hub »
RamAlla
Senior Manager, Integration Operation at ManpowerGroup
The technical support is good, albeit a bit expensive. We used to have professional services but now manage it...
Read full review of Boomi iPaaS »
Anonymous User
Senior architect at a tech vendor
The technical support is fast and knowledgeable. It is a good service, we did not have any challenge.
Read full review of Boomi AtomSphere Flow »
Anonymous User
Enterprise Integration Architect - DevSecOps
Boomi's technical support depends on the level you take - currently, we get a good response because we took high-end...
Read full review of Boomi iPaaS »
Anonymous User
Digital Challenger at a tech services company
Because I don't use Boomi myself, I have never been in contact with them directly for any technical issues. The...
Read full review of Boomi iPaaS »
Anonymous User
Chief Technology Officer - CTO at a tech services company
We haven't contected technical support yet. Currently, I'm speaking with the team at Deel EMC who have helped me here...
Read full review of Boomi iPaaS »
Anonymous User
Dell Boomi Atomsphere, Jitterbit, Lotus Notes Lead / Analyst/ Technical Manager at a tech services company
I would give technical support a rating of 10/10.
Read full review of Boomi iPaaS »
Anonymous User
CTO at a healthcare company
I worked with people from their technical support on the initial onboarding. It's reasonable in terms of the amount...
Read full review of Boomi iPaaS »
Venkat Mylavarapu
Dell Boomi Integration Architect at Saidni
The technical support for this solution is very good.
Read full review of Boomi iPaaS »
Basavaraj Ujappanalli
Senior Software Engineer / Development Lead at Appisoft
I rate Boomi support seven out of 10.
Read full review of Boomi AtomSphere API Management »
Hichem Staali
Technical Director at a tech services company
The project was big within a complex environment but the results were good.
Read full review of Boomi AtomSphere Master Data Hub »

Review 1 of 30

Vaidyanathan Swaminathan
Co-Founder at Tech RIdge Solutions
Technical support is somewhere around six or seven on a scale from one to ten. The challenge is that support is not...
Read full review of PowerEdge C »
Alexander Zhuravel
Head of Network and Server infrastructure department at JSC Alfa Bank Ukraine
Our company contacted the technical support team of Dell. We only ask the tech support for hardware and...
Read full review of Dell Data Protection - Endpoint Security Suite [EOL] »
Achilles Lobo
Infrastructure Architect at Grupo Protege
Dell support is quick and assertive in addressing our needs. The Dell EMC team, particularly those supporting storage...
Read full review of VxRail »
ClaudioSalgado
IT Architect Consultant at RTFM
The customer service and tech support for CloudIQ are good. There are no major issues besides some misunderstandings...
Read full review of Dell CloudIQ »
Domenico-Vizzoca
Delivery and Presales Manager at Harpaitalia italia
I would rate the technical support a one. It could be better.
Read full review of Dell PowerProtect DD (Data Domain) »
Sayed Zuber
Sr. Storage And Backup Engineer at OMNIdata Trading, Lda.
I rate Dell support eight out of 10.
Read full review of Dell VPLEX »
Ovadya Rachamim
Storage & Data Protection Team Leader at TeraSky
I rate Dell support nine out of 10. We did not use professional services for deployment, but we contact support when...
Read full review of Dell PowerEdge Rack Servers »
Brian Mijnals
System Administrator at Elde College
The support is getting better. Before, we had to call and explain what was going on. Now, the support has a website....
Read full review of Dell PowerEdge Rack Servers »
PAUL WAMBULWA
System Engineer at Konvergenz
Delays in feedback and scheduling can affect interactions, but generally, support provides good solutions once...
Read full review of Dell PowerProtect Data Manager »
Rami Jadallah
Data Center Solution Manager at a computer software company
We provide support and there really haven't been too many issues. We were working with EMC before the joint venture...
Read full review of Dell PowerPath »
LarsEvans
Chief Technology Officer / Chief Information Security Officer at Lorton Data, Inc.
The solution's technical support is excellent. How effective the technical support of the product is can be...
Read full review of Dell PowerConnect Switches [EOL] »
Jan Zentgraf
Consultant at IXPACK GmbH
We are not satisfied with the support team. Support is confusing and time-consuming. It could be improved.
Read full review of Dell Technologies DataIQ »
Faisal_Zia
Team Lead of Senior Directors at Net-International
Support is wonderful. You email them, and they come to Webex and take the session.
Read full review of VxRail »
AsemHamamdi
Senior Data Center Admin at Paltel
The solution has excellent technical support.
Read full review of Dell PowerProtect DD (Data Domain) »
Abhishek Mangal
Automation Consultant at a computer software company
I have not contacted technical support because, as consultants, we are not hands-on, and haven't had any reason to...
Read full review of Moogsoft »
Anonymous User
Solutions Architect at a tech services company
We've used technical support but it wasn't Unity's fault, it was the customer's. The tech support is very good.
Read full review of Dell Unity XT »
MoinShah
System Administrator at Data Edge Limited
When we encounter critical issues, a less experienced engineer often handles the initial response, leading to delays...
Read full review of Dell ECS »
Anonymous User
System Engineer at a tech services company
Technical support is very good. I do use it from time to time and it's always excellent.
Read full review of Dell SC Series »
Anonymous User
Senior Consultant at a tech services company
Technical support is very affirmative and efficient.
Read full review of VMAX [EOL] »
KristianPalsmar
Director of Technology
I'm very satisfied with the company's technical support. It's very nice. We were using Dell's Copilot Support and it...
Read full review of Dell SC Series »
Anonymous User
Sr. Tech Lead
Customer Service: 3.5/5 Technical Support: 3/5
Read full review of Dell Avamar »
Eslam Mohamed
Network Security Engineer at a tech services company
The technical support agents are friendly, quick to respond, and helpful.
Read full review of Dell PowerSwitch Managed Campus »
Anonymous User
PSS Manager at a computer software company
Customer service and support in Tunisia are quite good, and I would rate them nine out of ten.
Read full review of Dell PowerEdge M »
Anonymous User
IT Infrastructure Engineer at a tech services company
The quality of support for this solution varies. Sometimes you get agents who are amazing and other times you get...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Infrastructure and Operations Manager at a manufacturing company
Their support is good. I would rate them a 10 out of 10.
Read full review of Dell PowerEdge Rack Servers »
Vinod Raj
Customer support engineer at Al Khalili Technology LLC
Technical support is very good. The response from technical support was very good.
Read full review of Dell Unity XT »
Stephan Theiler
System Engineer at CSS Versicherung
Technical support is good.
Read full review of Dell ECS »
Anonymous User
IT Analyst at a wellness & fitness company
The technical support for this solution is pretty good. They have provided us support when needed.
Read full review of Dell PowerFlex »
Edwin Seda
Enterprise Solutions Architect at CDW Government LLC
The technical support is outstanding.
Read full review of Dell PowerStore »
Rodney Barnhardt
Server\Storage Administrator at Charlotte Pipe and Foundry
Customer Service: Our customer service is outstanding. As with many Dell EMC accounts, there is a primary person...
Read full review of VxRail »

Review 1 of 30

Technical Support

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