Compare Boomi vs Dell Technologies

Boomi

Based on 54 reviews.

Dell Technologies

Based on 2039 reviews.

Sample Customers

Boomi AtomSphere API Management

Avalara, Cornell University, Dropbox

Popular Solutions

Boomi iPaaS

8 reviews

Boomi AtomSphere API Management

3 reviews

Boomi Data Hub

2 reviews

Dell PowerEdge R-Series

140 reviews

Dell Unity XT

13 reviews

Dell PowerStore

129 reviews

Top Industries

Manufacturing Company

10%

Computer Software Company

Financial Services Firm

Outsourcing Company

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vijaya KumarMaddela
Founder at EAIESB

Read full review of Boomi AtomSphere API Management »
Rav Bangalore
GenAI Strategist at Wipro Limited
We are evaluating Boomi AtomSphere Master Data Hub in terms of its features, especially from unified data models,...
Read full review of Boomi Data Hub »
Siddhardha G
Associate at Ltim
My main use case for Boomi iPaaS is integration, as I have been integrating Boomi iPaaS with many source and...
Read full review of Boomi iPaaS »
Ankur_Agarwal
associate director at Nagarro
We use Boomi AtomSphere Flow to integrate different applications, including ERPs, CRMs, databases, and third-party...
Read full review of Boomi AtomSphere Flow »

Review 1 of 4

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Lead Architect at a comms service provider
I started as a Storage and Backup Administrator and have been working with Data Protector and Dell PowerProtect Data...
Read full review of Dell PowerProtect Data Manager »

Review 1 of 5

Customer Service

Rav Bangalore
GenAI Strategist at Wipro Limited
The technical support from Boomi is good, seamlessly meeting SLAs and providing excellent responses to challenges and...
Read full review of Boomi iPaaS »
Rav Bangalore
GenAI Strategist at Wipro Limited
The support from Boomi has been very good. We have received clear communication and defined processes without any...
Read full review of Boomi Data Hub »
Berniem Elfrink
Solutions Architect at DXC Technology
We have a tight relationship with Boomi. We get support from Boomi then pass it on to our clients. The support they...
Read full review of Boomi iPaaS »
NarendraThota
Vice President of Technology Services at a computer software company
The solution's technical support is good. When it comes to the solution's support team, the turnaround time depends...
Read full review of Boomi AtomSphere Flow »
Pratibimb Dwivedi
Director at HumanAI
We contacted tech support in 2016 when we were new to the tool. Otherwise, the documentation and online community are...
Read full review of Boomi AtomSphere Flow »
Manoj Satpathy
Assistant consultant at vvolve management consultants
We have used technical support in the past. They could be improved a bit.
Read full review of Boomi iPaaS »
Ajit Handa
IT Manager at Global Shipping & Logistics LLC (GSL)
The support team is very good, and not like other companies. Other companies like them give support, but they take...
Read full review of Boomi Data Hub »
Eugene Paden
CTO at a computer software company
I haven't worked with support directly, however, I have a good relationship with their teams. Whenever we need...
Read full review of Boomi iPaaS »
Srija Vadem
Data Integration Engineer at Hathority
When we are having an issue with Boomi AtomSphere Master Data Hub we raise a ticket to the support. We then will...
Read full review of Boomi Data Hub »
John Posthuma
Director of DPA at Partou
The support team at Boomi provides good support. I would rate them eight out of ten on a scale where ten is the best.
Read full review of Boomi Data Hub »
Subhajit Bhattacharjee
Lead Consultant at Itcinfotech
The customer support is quite good. We have a hotline for immediate support and an email ID to communicate with...
Read full review of Boomi iPaaS »
Eugene Paden
CTO at a computer software company
The technical support is good, both the direct support from the company and the community support as well.
Read full review of Boomi iPaaS »
Anonymous User
CEO at a consultancy
My team and I have interacted with the solution's technical support. Six months ago, I would have rated the technical...
Read full review of Boomi AtomSphere Flow »
Ankur_Agarwal
associate director at Nagarro
The technical support is rated around 6.5 to seven out of ten. It lacks clarity on how to reach out, write emails, or...
Read full review of Boomi AtomSphere Flow »
Anonymous User
Senior architect at a tech vendor
The technical support is fast and knowledgeable. It is a good service, we did not have any challenge.
Read full review of Boomi AtomSphere Flow »
Anonymous User
Supervisor, Application Development & Integration at RSM US LLP
Technical support, through support tickets and the Community Forum, is relatively responsive. Our organization has...
Read full review of Boomi iPaaS »
Basavaraj Ujappanalli
Senior Software Engineer / Development Lead at Appisoft
I rate Boomi support seven out of 10.
Read full review of Boomi AtomSphere API Management »
Anonymous User
Specialist - Enterprise Integration at a tech services company
Technical support was good.
Read full review of Boomi iPaaS »
Anonymous User
Architect at a recreational facilities/services company
The technical support services are good in terms of diverse community support. However, there could be better...
Read full review of Boomi iPaaS »
Kavita Gaonkar
Integration Architect at a consultancy
I have not personally dealt with Boomi's customer support, but my team mentions that support is not good. I would...
Read full review of Boomi AtomSphere Flow »
Anonymous User
Head of Integration and NetSuite DUs at a outsourcing company
Technical support is excellent. They are quite prompt. They have free of cost as well as paid support.
Read full review of Boomi iPaaS »
Venkat Mylavarapu
Dell Boomi Integration Architect at Saidni
The technical support for this solution is very good.
Read full review of Boomi iPaaS »
Anonymous User
Integration Solution & Platform Specialist at a manufacturing company
I believe they still have a long way to go before they can compete with the other products. They're quite helpful in...
Read full review of Boomi iPaaS »
Anonymous User
Self Employed/Independent at a consultancy
No experience yet with their customer service and technical support.
Read full review of Boomi iPaaS »
Anonymous User
Technical Architect at a media company
When we have had issues, we can rely on technical support. They provide good tech support and on the call, they come...
Read full review of Boomi Data Hub »
Anonymous User
CTO at a healthcare company
I worked with people from their technical support on the initial onboarding. It's reasonable in terms of the amount...
Read full review of Boomi iPaaS »
Anonymous User
Enterprise Integration Architect - DevSecOps
Boomi's technical support depends on the level you take - currently, we get a good response because we took high-end...
Read full review of Boomi iPaaS »
Anonymous User
Chief Technology Officer - CTO at a tech services company
We haven't contected technical support yet. Currently, I'm speaking with the team at Deel EMC who have helped me here...
Read full review of Boomi iPaaS »
Anonymous User
System Analyst / Programmer at a logistics company
I would give technical support a rating of 8/10.
Read full review of Boomi iPaaS »
Anonymous User
Technical Architect at a media company
The Boomi community is very good. They are very useful and insightful. It's a great place to get information and to...
Read full review of Boomi AtomSphere API Management »

Review 1 of 30

Angel Lacerna
Oficial Senior at a financial services firm
On a scale of one to ten, I would score the technical support a seven. I give it a seven because sometimes the...
Read full review of Dell PowerProtect Backup Services »
Mark Torpy
Data Protection Specialist at Tech Mahindra Limited
I have been satisfied with the technical support.
Read full review of DD Boost »
Hassan Esmaeili
Data Protection And Storage Expert at a manufacturing company
I have contacted technical support and customer support and tried to open a case. My experience with them includes a...
Read full review of Dell PowerStore »
ITmanager10038
IT Infrastructure & Data Center Operation Engineer at Ministry of Communications and Information Technology (MCIT), Egypt
The Unity technical support is very good.
Read full review of Dell Unity XT »
Gehad Said
Senior Presales Solutions Engineer ( DELL EMC & VMware) at NTT DATA
I would recommend Dell's technical support as a nine. The follow-up is good, and supporting Dell PowerVault is very...
Read full review of Dell PowerVault »
Keith Bradley
Director of IT at NatureFresh™ Farms
The technical support has been really good. It's pretty intuitive to put a ticket in, both through their email and...
Read full review of Dell PowerScale (Isilon) »
Oralando Samuels
Information Technology at a construction company
ProSupport Plus technical support is usually pretty accommodating. You never have to stay on hold, and the technician...
Read full review of Dell Business Laptops »
Eric Burgueño
High-Performance Computing Services Manager at The New Zealand Institute for Plant and Food Research Limited
I needed technical support on a few occasions, specifically while implementing multi-protocol access for Linux and...
Read full review of Dell PowerScale (Isilon) »
Amalludin-Yahya
Principal Engineer at AXS
My experience with the technical support and customer support for Dell PowerStore is good. However, when it was...
Read full review of Dell PowerStore »
Ramandeep Jagde
Technical Specialist Storage at a insurance company
Technical support was great in terms of first response and further troubleshooting assistance.
Read full review of Dell XtremIO »
Ramkumar Kolli
Sr. Engineer at a retailer
I contacted technical support. It's always there in any product. Usually, for backup failures, we contact support....
Read full review of Dell NetWorker »
Foiz Ahmed
Chief Operating Officer at Constor Solutions
Being a Dell partner for the last 12 years, we know who to contact when our customers have problems with Dell...
Read full review of Dell PowerStore »
Mikael Hellström
IT Manager at Regional Health Services
The technical support is very good.
Read full review of Dell PowerMax »
Francisco Gimo
Management Information System Officer at a mining and metals company
The support from Dell Unity XT is good. They actively monitor the units. They have called us up when they have lost...
Read full review of Dell Unity XT »
Reviewer7839213
Scientist/Engineer 'F' at a manufacturing company
The technical support is the best.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Solution Architect at Sybyl
I always tell my customers that Dell EMC support is good. Specifically with enterprise storage, like PowerMax and...
Read full review of Dell PowerMax »
Ivanildo Miranda
Systems Engineer at A3 Infotech
We haven't used technical support for assistance. It has been running smoothly for several years now.
Read full review of Dell PowerVault »
Anonymous User
Consultant at a tech vendor
I have contacted Dell's customer support or technical support. Earlier the quality of support was excellent, but now...
Read full review of Dell PowerStore »
Coenie Rossouw
Storage specialist at Vodacom Business
The technical support team is responsive and knowledgeable, providing valuable assistance whenever needed.
Read full review of Dell Data Protection Advisor »
Anonymous User
Infrastructure Systems Team Lead at a manufacturing company
Technical support can be quite problematic and difficult to resolve issues.
Read full review of Dell XtremIO »
Anonymous User
Manager, Information Technology Security at a retailer
The support is very good. The enterprise support is brilliant and cannot get any better.
Read full review of Dell PowerStore »
Anonymous User
Head of Backup at a financial services firm
I would assess their support very positively. I have been working with them for several years, and I am very happy...
Read full review of Dell PowerEdge R-Series »
Vince Vitro
Sr Solutions Architect at a healthcare company
I'd rate Dell EMC support eight out of 10. It's pretty good. They actively monitor the array, and it dials home to...
Read full review of Dell PowerMax »
AhmedEdwan
Presales + Solution Architect at a tech services company
Dell has good technical support in Saudi Arabia. I would rate their technical support at eight out of ten. Most...
Read full review of VxRail »
Anonymous User
System Administrator at a hospitality company
We had one node that failed, and the technical support was very good about helping us.
Read full review of VxRail »
Anonymous User
Senior Systems Engineer at a financial services firm
The technical support is very good. We had a few problems with it, but that's a rare instance where I have opened a...
Read full review of VMAX [EOL] »
Abdullah Mahmood
Network and System Administrator at TWD Technologies Ltd.
Right now technical support is not under Dell's support as Dell just supports the solution for up to five years....
Read full review of Dell EqualLogic PS series »
Deepak Kannan
Sales Account Manager - BFSI Sector at Frontier Business systems
Dell excels in service and support. Customers find Dell solutions to be user-friendly, commercially viable, and...
Read full review of Dell Unity XT »
Owen Jackson
Senior IT Systems Engineer at a aerospace/defense firm
We have only used tech support to replace drives that have gone bad. But our experience has not been so good. The...
Read full review of Dell Unity XT »
Anonymous User
PSS Manager at a computer software company
Customer service and support in Tunisia are quite good, and I would rate them nine out of ten.
Read full review of Dell PowerEdge MX- Series »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.