Compare Boomi vs Dell Technologies

Boomi

Based on 54 reviews.

Dell Technologies

Based on 2623 reviews.

Sample Customers

Boomi AtomSphere API Management

Avalara, Cornell University, Dropbox

Popular Solutions

Boomi iPaaS

6 reviews

Boomi AtomSphere API Management

2 reviews

Boomi Data Hub

2 reviews

Dell PowerEdge R-Series

198 reviews

Dell Business Laptops

253 reviews

Dell PowerStore

175 reviews

Top Industries

Outsourcing Company

12%

Construction Company

Financial Services Firm

Manufacturing Company

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ShashankRavikumar
Chief Strategy Officer at GWC Data.AI
I am a service provider and we use Boomi API management for customer-facing applications where real-time insights are...
Read full review of Boomi AtomSphere API Management »
Siddhardha G
Associate at Ltim
My main use case for Boomi iPaaS is integration, as I have been integrating Boomi iPaaS with many source and...
Read full review of Boomi iPaaS »
Ankur_Agarwal
associate director at Nagarro
We use Boomi AtomSphere Flow to integrate different applications, including ERPs, CRMs, databases, and third-party...
Read full review of Boomi AtomSphere Flow »

Review 1 of 3

Jose Oliveira
Diretor at a consultancy
My main use case for Dell PowerEdge R-Series is servers for ERP for some clients, and servers for virtualization for...
Read full review of Dell PowerEdge R-Series »
Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Customer Service

Eugene Paden
CTO at a computer software company
I haven't worked with support directly, however, I have a good relationship with their teams. Whenever we need...
Read full review of Boomi iPaaS »
Ajit Handa
IT Manager at Global Shipping & Logistics LLC (GSL)
The support team is very good, and not like other companies. Other companies like them give support, but they take...
Read full review of Boomi Data Hub »
Srija Vadem
Data Integration Engineer at Hathority
When we are having an issue with Boomi AtomSphere Master Data Hub we raise a ticket to the support. We then will...
Read full review of Boomi Data Hub »
Hari Kathireshan
Sr PHP Developer at GE
I rate the technical support an eight out of ten.
Read full review of Boomi iPaaS »
Pratibimb Dwivedi
Director at HumanAI
We contacted tech support in 2016 when we were new to the tool. Otherwise, the documentation and online community are...
Read full review of Boomi AtomSphere Flow »
Manoj Satpathy
Assistant consultant at vvolve management consultants
We have used technical support in the past. They could be improved a bit.
Read full review of Boomi iPaaS »
Rav Bangalore
GenAI Strategist at Wipro Limited
The technical support from Boomi is good, seamlessly meeting SLAs and providing excellent responses to challenges and...
Read full review of Boomi iPaaS »
Subhajit Bhattacharjee
Lead Consultant at Itcinfotech
The customer support is quite good. We have a hotline for immediate support and an email ID to communicate with...
Read full review of Boomi iPaaS »
Eugene Paden
CTO at a computer software company
The technical support is good, both the direct support from the company and the community support as well.
Read full review of Boomi iPaaS »
Anonymous User
CTO at a healthcare company
I worked with people from their technical support on the initial onboarding. It's reasonable in terms of the amount...
Read full review of Boomi iPaaS »
Xiaoqing Zou
Integration developer at Blackwoods
I've had positive experiences with the tech support team. They respond quickly, especially with the initial response...
Read full review of Boomi iPaaS »
Anonymous User
Chief Technology Officer - CTO at a tech services company
We haven't contected technical support yet. Currently, I'm speaking with the team at Deel EMC who have helped me here...
Read full review of Boomi iPaaS »
Hichem Staali
Technical Director at a tech services company
The project was big within a complex environment but the results were good.
Read full review of Boomi Data Hub »
Basavaraj Ujappanalli
Senior Software Engineer / Development Lead at Appisoft
I rate Boomi support seven out of 10.
Read full review of Boomi AtomSphere API Management »
Anonymous User
Head of Integration and NetSuite DUs at a outsourcing company
Technical support is excellent. They are quite prompt. They have free of cost as well as paid support.
Read full review of Boomi iPaaS »
Anonymous User
Supervisor, Application Development & Integration at RSM US LLP
Technical support, through support tickets and the Community Forum, is relatively responsive. Our organization has...
Read full review of Boomi iPaaS »
RamAlla
Senior Manager, Integration Operation at ManpowerGroup
The technical support is good, albeit a bit expensive. We used to have professional services but now manage it...
Read full review of Boomi iPaaS »
Anonymous User
CEO at a consultancy
My team and I have interacted with the solution's technical support. Six months ago, I would have rated the technical...
Read full review of Boomi AtomSphere Flow »
Anonymous User
Architect at a recreational facilities/services company
The technical support services are good in terms of diverse community support. However, there could be better...
Read full review of Boomi iPaaS »
Anonymous User
Technical Architect at a media company
The Boomi community is very good. They are very useful and insightful. It's a great place to get information and to...
Read full review of Boomi AtomSphere API Management »
Hichem Staali
Technical Director at a tech services company
Our relationship with Dell Boomi technical support is very good and we go to them when needed. However, we have a lot...
Read full review of Boomi iPaaS »
Pradeep Nunna
Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger
The community for Boomi iPaaS is quite large, with about 10,000 resources available on the community portal. The tech...
Read full review of Boomi iPaaS »
Anonymous User
Dell Boomi Atomsphere, Jitterbit, Lotus Notes Lead / Analyst/ Technical Manager at a tech services company
I would give technical support a rating of 10/10.
Read full review of Boomi iPaaS »
Anonymous User
Enterprise Integration Architect - DevSecOps
Boomi's technical support depends on the level you take - currently, we get a good response because we took high-end...
Read full review of Boomi iPaaS »
Anonymous User
Specialist - Enterprise Integration at a tech services company
Technical support was good.
Read full review of Boomi iPaaS »
Kavita Gaonkar
Integration Architect at a consultancy
I have not personally dealt with Boomi's customer support, but my team mentions that support is not good. I would...
Read full review of Boomi AtomSphere Flow »
Anonymous User
Senior architect at a tech vendor
The technical support is fast and knowledgeable. It is a good service, we did not have any challenge.
Read full review of Boomi AtomSphere Flow »
Venkat Mylavarapu
Dell Boomi Integration Architect at Saidni
The technical support for this solution is very good.
Read full review of Boomi iPaaS »
Siddhardha G
Associate at Ltim
Regarding customer support, I would rate it as above average at about 60%.
Read full review of Boomi iPaaS »
Anonymous User
Technical Architect at a media company
When we have had issues, we can rely on technical support. They provide good tech support and on the call, they come...
Read full review of Boomi Data Hub »

Review 1 of 30

Kyle Hubert
Director Of Engineering at a tech vendor
My thoughts on the customer service and technical support for Dell PowerEdge R-Series are that it is good; 10 would...
Read full review of Dell PowerEdge R-Series »
Carlos Limongi
Senior Software Engineer at a manufacturing company
The customer support for Dell Business Laptops is quite good, typically providing assistance within three days.
Read full review of Dell Business Laptops »
Aamir Ilyas
Senior Presales Consultant at Mindware
It is renowned for its technical support, prioritizing direct engagement with customers rather than focusing solely...
Read full review of Dell Avamar »
PyaeZaw
Manager, Solution at Singtel
I have used Dell customer support.My experience with Dell customer support is not bad. It is a good response, good...
Read full review of Dell PowerStore »
Shailendra Choudhary
Solution Architect at a tech services company
Technical support from Dell is quite good.
Read full review of Dell VPLEX »
ScottRiley
Senior Systems Engineer at SIDEPATH, INC
I would rate the technical support for Dell PowerStore as an eight out of ten. The responsiveness could be faster,...
Read full review of Dell PowerStore »
Anonymous User
Backup Systems Engineer at Nordstrom, Inc.
Like any other company, many of the support calls go to places on the other side of the world. It is sometimes...
Read full review of Dell Avamar »
Edwin Seda
Enterprise Solutions Architect at CDW Government LLC
The technical support is outstanding.
Read full review of Dell PowerStore »
Anonymous User
IT Manager at a computer software company
The customer support is great; it's easy to get a hold of and easy to replace devices or get them fixed. I would rate...
Read full review of Dell Business Laptops »
Michael Pereira
Representante comercial at a consultancy
I have never needed customer support, but I know from other products that they are very competent and easy to access.
Read full review of Dell PowerVault »
Anonymous User
Senior Specialist at a tech services company
Customer Service: 9/10 - we get immediate support from EMC. Technical Support: 9/10 - we get immediate support from EMC.
Read full review of VNX [EOL] »
Anonymous User
Software Engineer at a comms service provider
On a previous server that we procured we bundled the protocol. But for all the servers that we have, we have only...
Read full review of Dell PowerEdge VRTX [EOL] »
Anonymous User
Senior Systems Technician at a government
The support for Dell PowerEdge servers is magnificent.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Manager IT at a financial services firm
Tech support is good. Just like most of the EMC products, there is a knowledgeable staff.
Read full review of Dell Unity XT »
UnnikrishnanGovindan
IT DR Manager at National Water Company
Dell's technical support was very useful. They were helpful in resolving the issue we faced with the plugin.
Read full review of Dell RecoverPoint »
NARASIMHA PNV
Assistant General Manager at Mobis
The technical support of Dell is very good, very helpful, with a quick response and fast part replacement if any...
Read full review of Dell PowerEdge R-Series »
Rob Morc
Responsable arwuitectura at a transportation company
Their support is very good.
Read full review of Dell PowerStore »
Anonymous User
Hardware Team Leader at Giza Systems
The technical support is great. We haven't had any issues. The only problem, sometimes, is that you deal with vendors...
Read full review of Dell PowerFlex »
Amjed Antari
Pre Sales Manager at a tech services company
Regarding technical support for Dell PowerVault from Dell, I would say support is excellent and I have not had...
Read full review of Dell PowerVault »
Anonymous User
Data network Supervisor at a energy/utilities company
Customer Service: We have not used Dell customer service. Technical Support: We only used Dell support to download...
Read full review of Dell PowerEdge R-Series »
Duane Harvey
Senior Radio Frequncy Systems Engineer at a tech services company
I assess support from Dell as excellent; what I most appreciate is the regional support. At the enterprise level,...
Read full review of Dell PowerEdge R-Series »
Mikael Hellström
IT Manager at Regional Health Services
Customer service is absolutely satisfying, rating at least nine out of ten, as they have managed previous issues well.
Read full review of Dell PowerScale »
Ehsan-Zaidi
CTO at ACOM
Technical support has been very knowledgeable and responsive. They're good. We're satisfied with the level of service...
Read full review of Dell PowerEdge C- Series »
Anonymous User
Director of Information Technology at a computer software company
The technical support is very good. We have the ESRS call-home function, and it's been rock solid since day one.
Read full review of Dell PowerMax »
Don Hwata
Senior Systems Engineer at a marketing services firm
I haven't needed technical support and therefore cannot speak to how helpful or supportive they are.
Read full review of Dell RecoverPoint »
Anonymous User
IT Technical Manager at a insurance company
When we have any issues, we receive professional support. We get the optimal level of engineering support we require.
Read full review of Dell Avamar »
Doug Crook
IT Manager at One Answer Insurance
I haven't had to contact Dell's technical support for the server side. The only technical support from Dell we've had...
Read full review of Dell PowerEdge R-Series »
Anonymous User
CTO at a tech services company
I've dealt with technical support. I'd give them a ten out of ten.
Read full review of VxRail »
Kevinsa Heng
IT Director at a recreational facilities/services company
Their support in our country is very good. We have an account manager in our country. The account manager is very...
Read full review of Dell PowerStore »
Christian Kessler
Teamleiter IT at a manufacturing company
On a scale of one to ten for support, since it is mixed and there is an American system, a seven sounds fair. In...
Read full review of Dell PowerEdge R-Series »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.