Compare BOC Group vs Dell Technologies

BOC Group

Based on 10 reviews.

Dell Technologies

Based on 2623 reviews.

Sample Customers

Popular Solutions

ADONIS

2 reviews

ADOIT

0 reviews

Dell PowerEdge R-Series

198 reviews

Dell Business Laptops

253 reviews

Dell PowerStore

175 reviews

Top Industries

Financial Services Firm

11%

Comms Service Provider

Manufacturing Company

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Teguh Surya
AVP B2B Business Process Excellence at PT. Indosat Tbk
We are using Camunda for process modeling, some collaborations for process development, and for the process...
Read full review of ADONIS »
Anonymous User
Solution Architect at a pharma/biotech company
I use ADOIT as one of the enterprise architecture tools for modeling. We use it for our ArchiMate specific modeling...
Read full review of ADOIT »

Review 1 of 2

Jose Oliveira
Diretor at a consultancy
My main use case for Dell PowerEdge R-Series is servers for ERP for some clients, and servers for virtualization for...
Read full review of Dell PowerEdge R-Series »
Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Customer Service

Janne Kemppainen
Lead Information Manager at a tech consulting company
I haven't communicated with the technical team yet.
Read full review of ADOIT »
Olec Kovalevsky
Consultant at AVANTAGE QUALITE
Technical support is good. They are very responsive.
Read full review of ADONIS »
Anonymous User
Solution Architect at a pharma/biotech company
I don't personally deal with technical support. That said, technically we do have third-party support for this...
Read full review of ADOIT »
Carlo Lunardi
Head Competence Center Automation at a insurance company
Customer service is great. They're very good. We get all the answers we need. A good key account for our company and...
Read full review of ADONIS »

Review 1 of 4

Mohammad Jundiah
Solutions Architect at Qatar Datamation Systems
I use CloudIQ, now called AIOps, which is a very good predictability tool and AI anomaly detection that is free when...
Read full review of Dell PowerStore »
Reza Ahmed Tuhin
Assistant General Manager Enterprise Solutions Sales at STBL
I am just taking over as a CAM, that is, Key Account Manager, and for the implementation of Dell PowerStore, my...
Read full review of Dell PowerStore »
GaurangPatel
Technical Director at Allot Group
The technical support is reasonable but I feel that the turnaround time is very high and can be improved.
Read full review of Dell SC Series »
HansThilen
System Technician at Lidingö stad
I would rate their support a ten out of ten.
Read full review of Dell PowerStore »
Dirk Slechten
Executive System Engineer at EASI
I have contacted technical support for Dell PowerStore multiple times. My experience with them was quite good;...
Read full review of Dell PowerStore »
SunilNarayanan
Sr.EMC Storage Specialist at a energy/utilities company
The support for this solution is really good. I always use the chat medium because it is easy to open a ticket and...
Read full review of VxRail »
Md. ImranulHoque
Enterprise post-sales manager. at Smart technologies (BD) Ltd
There is a very good team who work on the Dell Technical Remote Support team. However, in a severe case, it takes too...
Read full review of Dell RecoverPoint »
A Z
Presales Engineer at Eta2u
Customer support begins with a phone call depending on the level of support. It is often 24 hours or the hourly rate....
Read full review of Dell Avamar »
Rocco Guerriero
Chief Executive Officer at Contour Data Solutions
Dell support on the storage side for Dell PowerStore is unmatched.
Read full review of Dell PowerStore »
DhanyswarJagroop
System Administrator at a construction company
The customer service is good. We do a lot of remote work, so we sometimes contact them from sites to assist in making...
Read full review of Dell PowerEdge R-Series »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
I have worked with the customer service and support for Dell PowerStore, and I have had good experiences with...
Read full review of Dell PowerStore »
SunilKumar
Manager at Securetech
We have used Dell technical support. I rate the technical support team a six out of ten.
Read full review of Dell NetWorker »
Robert Heij
jSenior system engineer at H&R Buisness IT Solutions
The solution's technical support is satisfactory. I rate the technical support a nine out of ten.
Read full review of Dell PowerConnect Switches [EOL] »
Lukas Rueckerl
Data Center Consultant at a retailer
My company mostly contacts Dell's support team for mission critical services. Dell's support team's response has...
Read full review of Dell PowerStore »
Jeremy Meeler
Systems Programmer/Specialist -- Infrastructure Engineer at NC State University
I would rate support for this solution a six out of ten. A few years ago, I would have rated it an eight or nine out...
Read full review of Dell Unity XT »
Anonymous User
Storage Admin at a healthcare company
Other than upgrades, I have not had to use tech support. When I have had to do upgrades, they have been responsive,...
Read full review of Dell Unity XT »
Anonymous User
Infrastructure Engineer at a tech services company
Technical support is exceptional.
Read full review of Dell VPLEX »
Sazeen Mohammed
Systems Engineer at a government
I have not dealt with technical support from VxRail yet. We have not had any issues.
Read full review of VxRail »
Anonymous User
Storage Admin at a financial services firm
We haven't used any tech support for this product.
Read full review of Dell PowerMax »
Anonymous User
Infrastructure Manager at a tech services company
Dell Business Laptops are cheaper, have better performance, and the reliability of the hardware from Dell is good,...
Read full review of Dell Business Laptops »
Redouane Chtioui
Responsable des Systèmes Départementaux at CIH BANK
Technical support does a very good job. They are very reactive when we come to them with issues.
Read full review of Dell Avamar »
Letarik Terefe
Information Technology Division Director at Ethiopian Roads Administration
A small team with expertise can handle deployment and maintenance efficiently.
Read full review of Dell XtremIO »
Anonymous User
Network Administrator at a tech services company
I have contacted Dell technical support in the past, although it was in regards to a server and client, rather than...
Read full review of Dell PowerConnect Switches [EOL] »
Leonardo Martinez
Product Manager at a manufacturing company
Dell Business Laptops' customer support is extremely fast and efficient. Dell Business Laptops have supported the...
Read full review of Dell Business Laptops »
Anonymous User
SE Infrastructure at a tech services company
The technical support for this solution is great. I would rate it a ten out of ten.
Read full review of VxRail »
Mehdi Gharbi
Head of Alliance at a tech vendor
Their support is perfect. There are never problems communicating with them. If you have any questions, you can...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Lead Engineer at a financial services firm
Overall, technical support has been pretty good. However, the support recently, the support that is coming in from...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Senior Systems Engineer at a manufacturing company
I have used customer service or support for Dell PowerEdge Rack Servers. My impressions working with customer support...
Read full review of Dell PowerEdge R-Series »
Mohamed-Ashraf
System Operation Engineer at Stayfit
Technical support is very good.
Read full review of Dell Avamar »
Mohieddin Allahham
Systems & storage specialist at a government
We haven't had much experience with technical support, but we did have some upgrades to the core system and firmware....
Read full review of Dell PowerMax »

Review 1 of 30

Technical Support

No Data Available

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