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BMC vs Freshworks

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
BMC
Based on 314 reviews.
Freshworks
Based on 41 reviews.
Latest Research
BMC Helix ITSM vs. Freshdesk
Updated: September 2022
BMC Helix ITSM vs. Freshservice
Updated: September 2022
Overview
BMC Software, Inc. is an American company specializing in business service management software. Headquartered in Houston, Texas, BMC develops, markets and sells software used for multiple functions, including IT service management, data center automation, performance management, virtualization lifecycle management and cloud computing management. The name "BMC" is taken from the surnames of its three founders Scott Boulette, John Moores, and Dan Cloer.
Information Not Available
Sample Customers
BMC Remedy Asset Management
Scripps Networks
BMC Track-It!
Florida Hospital, Mitchell International
BMC Helix Discovery
Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)
BMC Helix ITSM
Brookfield, HealthSouth Corporation, Lockheed Martin Aeronautics, Mercator, SAP, Stanford University
BMC FootPrints Service Core
Cast & Crew
BMC Cloud Lifecycle Management
JDA Software, Morningstar, Orange Business Services, Wipro
Freshdesk
Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Freshservice
Sinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport
AnsweriQ
Freshly, SeatGeek, Avalara, Expedia
Popular Solutions
Top Industries
Computer Software Company
21%
Comms Service Provider
16%
Financial Services Firm
15%
Insurance Company
7%
Comms Service Provider
23%
Computer Software Company
20%
Government
5%
Media Company
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
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Technical Support
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