Compare BlueCat vs StillSecure

BlueCat

Based on 76 reviews.

StillSecure

Sample Customers

Popular Solutions

BlueCat Integrity

27 reviews

LiveNX

2 reviews

OmniPeek

2 reviews

Top Industries

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

10%

Comms Service Provider

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vinal-Patel
Network Architect, internally known as Network Transformation Lead at a pharma/biotech company
I use OmniPeek for several use cases. Firstly, I use it for application performance, especially during acquisitions...
Read full review of OmniPeek »
Ashwani Bansal
Senior Solution Consultant at Orange
For observability, I use ThousandEyes, LiveSP, and LiveAction LiveNX for service provider networks. I am actually a...
Read full review of LiveNX »
Anonymous User
Chief of IT Architecture at a financial services firm
My organization comprises a financial institution and a technology company. BlueCat Infrastructure Assurance, an...
Read full review of LiveAssurance »
Anonymous User
IT Engineer at a construction company
We have Edge deployed at roughly forty locations and use it as the primary DNS server for all our locations. Each...
Read full review of BlueCat Edge »
Henk-Jan Dennenberg
IT Admin/Network engineer at jfsg
We use it to manage our DHCP servers and DNS and to gain more insightful information on what is on the network.
Read full review of Micetro »

Review 1 of 5

No Data Available

Customer Service

LeandroFreitas
Senior Network Engineer at a tech vendor
I have contacted the technical support or customer support every week. I believe that we have the premium support...
Read full review of BlueCat Integrity »
Mostafa Edres
Network Engineer at Click ITS
BlueCat's technical support is knowledgeable and quick to respond.
Read full review of BlueCat Integrity »
Ikram Niazi
Senior Core Platform Engineer at a consultancy
Our internal customer support is good. If there are any issues with users trying to log in from different restricted...
Read full review of BlueCat Integrity »
Soumyadeep Nath
Cybersecurity Analyst at a tech vendor
The customer support for BlueCat Integrity was very good; they were prompt in resolving any issues we faced during...
Read full review of BlueCat Integrity »
Vinal-Patel
Network Architect, internally known as Network Transformation Lead at a pharma/biotech company
The technical support from OmniPeek is really great. I would rate them eight or nine out of ten.
Read full review of OmniPeek »
Akhil Eyyakkat
Senior Engineer at a tech vendor
BlueCat was very much supportive. We had weekly meetings with BlueCat engineers and their dedicated managers,...
Read full review of BlueCat Integrity »
GovindSingh
Senior Security Consultant at a consultancy
BlueCat's customer support, particularly its solutions team, has been excellent. While I've collaborated extensively...
Read full review of BlueCat Integrity »
Srinivasan-V
DDI Engineer at TWO95 International, Inc
The technical support is responsive and they have resolved any issues we have had.
Read full review of BlueCat Integrity »
David Muscat
Principal Architect, System Design /Enterprise-Hybrid Cloud DNS Lead at a healthcare company
They're hands down fabulous. They're there in a pinch. We use their enterprise solution for support, and they are...
Read full review of BlueCat Integrity »
Manikumar Durgavazula
Senior DDI Architect at a tech vendor
Customer support for BlueCat Integrity is good; we receive prompt assistance for severity one or two cases based on...
Read full review of BlueCat Integrity »
Mahesh Doshi
IT at a energy/utilities company
If enhancements are not required, then support for the product is good. The solution was a new product so we wanted...
Read full review of LiveNX »
David Muscat
Principal Architect, System Design /Enterprise-Hybrid Cloud DNS Lead at a healthcare company
I would rate them a solid nine out of ten. They are there. They always jump in when we have an issue. The issues are...
Read full review of BlueCat Edge »
Ian Slade
Sr. Manager Network Engineering and Architecture at a tech vendor
I rate BlueCat support six out of 10. They used to have a free technical account manager for enterprise deployments....
Read full review of BlueCat Integrity »
Anonymous User
DevOps at a outsourcing company
My experience with customer support was very good. We had not major issues, only minor ones working with BlueCat and...
Read full review of BlueCat Integrity »
Brant Smith
IT Support Specialist Tier 1 at CONEXON, LLC
I never had to contact support at my level.
Read full review of BlueCat Integrity »
Anonymous User
Network Architect at a financial services firm
The support is very good. They can provide us with solutions to pretty much any weird requests we come up with. They...
Read full review of BlueCat Integrity »
Anonymous User
SDET at a outsourcing company
The customer support for BlueCat Integrity is on point; it is not very good, but it does the job.
Read full review of BlueCat Integrity »
Zafer Gör
Security at Cyberwise
Customer support is very good.
Read full review of BlueCat Integrity »
Henk-Jan Dennenberg
IT Admin/Network engineer at jfsg
I would rate them a nine out of ten.
Read full review of Micetro »
Anonymous User
Enterprise Architect at a financial services firm
Technical support responsiveness presents a concern. While it's comparable to other vendors like Microsoft, I expect...
Read full review of BlueCat Edge »
Anonymous User
Lead Engineer at a consultancy
BlueCat Integrity's professional DNS and support services are excellent, and I would give them a rating of ten out of...
Read full review of BlueCat Integrity »
Anonymous User
Eservices Administrator at a computer software company
I've not interacted with them directly.
Read full review of BlueCat Edge »
Anonymous User
Senior Cloud Engineer at a insurance company
Awesome customer service from BlueCAT whenever we needed.
Read full review of BlueCat Integrity »
Anonymous User
Head of Sales Services Department at a comms service provider
The customer service and technical support of LiveAction LiveNX are rated at 4 out of 10.
Read full review of LiveNX »
Anonymous User
IT Engineer at a construction company
The standard support was fairly good; response time varied depending on the issue. We have since upgraded our support...
Read full review of BlueCat Edge »
Anonymous User
Works at a tech services company
This refers to the direction of customer support.
Read full review of BlueCat Integrity »
Anonymous User
System/Network Administrator at a manufacturing company
I have never had to contact technical support.
Read full review of BlueCat Edge »
reviewer98645120
Senior Technology Services Specialist at FedEx
I have not had personal interactions with LiveAction's support team.
Read full review of LiveNX »
Anonymous User
Chief of IT Architecture at a financial services firm
The BlueCat support is great.
Read full review of LiveAssurance »
Anonymous User
System Engineer at a aerospace/defense firm
Their technical support is good. The previous solution that we were using was open source. BlueCat's technical...
Read full review of BlueCat Integrity »

Review 1 of 30

No Data Available

Technical Support

No Data Available

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