Compare Bitdefender vs ThreatConnect

Bitdefender

Based on 159 reviews.

ThreatConnect

Based on 8 reviews.

Latest Research

Buyer's Guide

Bitdefender Total Security vs. HP Wolf Security

March 2026

HP Wolf Security vs. Bitdefender Total Security

Updated: March 2026

Buyer's Guide

Bitdefender GravityZone EDR vs. Symantec Endpoint Security

March 2020

Symantec Endpoint Security vs. Bitdefender GravityZone EDR

Updated: March 2020

Buyer's Guide

Bitdefender Total Security vs. GravityZone Business Security

March 2026

Bitdefender Total Security vs. GravityZone Business Security

Updated: March 2026

Sample Customers

Bitdefender GravityZone EDR

Mentor Graphics, Rudersdal Kommune

Bitdefender GravityZone Extended Detection and Response (XDR)

Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe

Bitdefender Hypervisor Introspection

Kansas Development Finance Authority (KDFA), Quilvest

Bitdefender GravityZone Enterprise Security

SambaSafety, Morefield Communications, Northstar Ltd., Citrix, Greenman-Pedersen

GravityZone Business Security

Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe

Popular Solutions

Bitdefender GravityZone EDR

10 reviews

Bitdefender GravityZone Enterprise Security

8 reviews

GravityZone Business Security

5 reviews

ThreatConnect Threat Intelligence Platform (TIP)

3 reviews

ThreatConnect Risk Quantifier

1 reviews

Top Industries

Comms Service Provider

13%

Computer Software Company

11%

Construction Company

Manufacturing Company

Financial Services Firm

12%

Media Company

10%

Construction Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

HarshBhardiya
SOC Engineer at a outsourcing company
Our usual use cases for Bitdefender GravityZone EDR include compliance and control over the endpoints, periodic...
Read full review of Bitdefender GravityZone EDR »
Abhimanyu Das
Senior Associate at a tech vendor
I primarily used Bitdefender Security for AWS for SOC policy tuning and other SOC-related tasks. Our work involved...
Read full review of Bitdefender Security for AWS »
Rias Majeed
CTO at Exceed NetSec LLC
I am using Bitdefender GravityZone Enterprise Security for endpoints. The solution is implemented for our customers.
Read full review of Bitdefender GravityZone Enterprise Security »
Robin Cook
MSP Partner Manager at a computer software company
Bitdefender Total Security is used for my own personal use.
Read full review of Bitdefender Total Security »
Anonymous User
Company Advisor
Our customers typically use Bitdefender GravityZone Extended Detection and Response (XDR) primarily as an antivirus...
Read full review of Bitdefender GravityZone Extended Detection and Response (XDR) »

Review 1 of 5

Yash Bawane
Data engineer at tcs
The main use case for ThreatConnect Risk Quantifier is cyber risk quantification, where we translate technical...
Read full review of ThreatConnect Risk Quantifier »

Review 1 of 1

Customer Service

Arvin Nuhandya
Information Technology Support Engineer at PT. Walk Brains Indonesia
The response time from Bitdefender's support team is generally good.
Read full review of Bitdefender Total Security »
Cristian Raiescu
Senior Managing Partner at INTERCLOUD SRL
The support from Bitdefender GravityZone Elite could be better. I rate the support from Bitdefender GravityZone Elite...
Read full review of GravityZone Business Security »
Basawaraj Vastrad
Technical Director at BD Software Distribution Pvt Ltd
The support is pretty decent. I rate the support a seven or eight out of ten.
Read full review of Bitdefender GravityZone EDR »
Subbu Madhira
CEO at OmniNet Systems
I never had any problems as far as support is concerned. I only took some support at the initial installation because...
Read full review of Bitdefender MDR »
ChandanMunshi
Chief Technical Officer at Provision Technologies LLP
I rate the technical support an eight out of ten.
Read full review of Bitdefender GravityZone Enterprise Security »
Mostafa Ameen
Information Security Engineer at ICT Misr
Support is helpful.
Read full review of Bitdefender GravityZone EDR »
Basawaraj Vastrad
Technical Director at BD Software Distribution Pvt Ltd
I rate Bitdefender support eight out of ten. The support provided by our team and the global team is good.
Read full review of Bitdefender GravityZone XDR »
Fabrizio Fioravanti
Engineer at a educational organization
The technical support has been helpful both for professional services and support provided by the sales account we...
Read full review of Bitdefender GravityZone EDR »
Abhimanyu Das
Senior Associate at a tech vendor
The support team for Bitdefender Security for AWS is good, actually. It's really very good in support. They always...
Read full review of Bitdefender Security for AWS »
Neel Pardeshi
Associate Network L1 at 1rivet
I've never personally contacted technical support.
Read full review of Bitdefender GravityZone EDR »
Just Asking
Owner at FirewallHire.com
I can't comment on my experience with customer service and support because we have our own local support.
Read full review of Bitdefender GravityZone EDR »
Abdi-Hamid Hassan
Innovation & Development Support at BROOKSIDE DAIRY LTD
I have engaged the Bitdefender technical support team twice when we encountered upgrade and technical issues, and...
Read full review of Bitdefender GravityZone Enterprise Security »
Arthur Muruga
System Administrator at Access Techy Limited
The technical support is satisfactory.
Read full review of Bitdefender GravityZone Enterprise Security »
George Hadjimavros
Information Technology Infrastructure Manager at a financial services firm
The technical support including documentation for Bitdefender GravityZone Enterprise Security is quite good.
Read full review of Bitdefender GravityZone Enterprise Security »
BarryGreene
Owner at Providing Excellence through Technology
I've never needed to use their support.
Read full review of GravityZone Business Security »
Anonymous User
Head of IT Department at a transportation company
Technical support is a nine out of 10.
Read full review of Bitdefender GravityZone EDR »
Anonymous User
Information technologies at a financial services firm
We had issues with technical support. They kept saying that they were helping, but in reality, on the ground, we had...
Read full review of Bitdefender GravityZone EDR »
Mohamed Hekal
IT Manager at Esnad
The technical support for this solution is good but could be improved for Arabic countries.
Read full review of Bitdefender GravityZone EDR »
Chirosca Alecsandru
Owner at Networks srl
We have been in contact with technical support for one only issue, and it was solved after our second interaction...
Read full review of Bitdefender GravityZone EDR »
Robert Nevans
CEO at CSToday
GravityZone support is excellent. They're always right. I had to swallow my pride because twice I thought I was...
Read full review of Bitdefender Sandbox Analyzer »
Anonymous User
Security Technician at a government
I was in a daily rush and was put in touch with people who were selling the solution, so I was not left with a good...
Read full review of Bitdefender GravityZone EDR »
Antonio Galvao
CIO at ENGEREDE SOLUÇÕES EM TI
Sometimes the response takes more time than usual because level three support does not exist in Brazil.
Read full review of Bitdefender GravityZone Enterprise Security »
MahmoodAbdollahi
Senior Network Engineer at Dejpaad
The support is very good, and we are satisfied with their level of assistance.
Read full review of Bitdefender GravityZone EDR »
Reviewer314545
Director, Information Technology at a tech services company
I've had a couple, probably two or three interactions with their tech support. Suppose I were to give them a grade,...
Read full review of Bitdefender Sandbox Analyzer »
Anonymous User
Managed IT Services Provider at a tech services company
I have contacted technical support on a couple of occasions. While it takes a bit of time to receive a response, this...
Read full review of Bitdefender GravityZone EDR »
Manny Singh Lubana
Manager, Information Security at Hyundai Capital America
I think there is room for improvement for technical support. Although they've been great, honestly, I do see a...
Read full review of Bitdefender GravityZone EDR »
Anonymous User
Entrepreneur at a comms service provider
The technical support services are good.
Read full review of GravityZone Business Security »
Ochuko Benemoh
Network & Security Team Lead at CENGN - (Centre of Excellence in Next Generation Networks)
The technical support team is responsive.
Read full review of Bitdefender GravityZone EDR »
Saranjit Kainth
Head of IT at RD Tech
We need to pay extra for support, but it is outstanding.
Read full review of Bitdefender GravityZone Enterprise Security »
VikasNaik
CEO at URS LLP
Support currently rates between seven to eight out of ten.
Read full review of Bitdefender GravityZone Enterprise Security »

Review 1 of 30

Yash Bawane
Data engineer at tcs
The customer support for ThreatConnect Risk Quantifier was very supportive, and they definitely solve our problems....
Read full review of ThreatConnect Risk Quantifier »
Nikhil Jethwa
Technical Consultant at ProTechmanize Solutions (P) Ltd.
Our experience with customer support has been positive, as they have been responsive, knowledgeable, and helpful.
Read full review of ThreatConnect Threat Intelligence Platform (TIP) »
Aadarsh Dawn
Manager, Product & Channel Development at Spire Solutions
10/10
Read full review of ThreatConnect Threat Intelligence Platform (TIP) »
Sai-Charan
Information Technology Security Specialist at LTIMindtree
I used to contact support regularly for bugs and updates. The support team was good, but the support team members...
Read full review of ThreatConnect Threat Intelligence Platform (TIP) »
Anonymous User
Vice President Global Technology Infrastructure Automation at a financial services firm
I find that the technical support is very good. They are very responsive and knowledgeable.
Read full review of ThreatConnect Threat Intelligence Platform (TIP) »
WalwasaMulutazah Yahaya
Program associate at IMAGINE HER
I just like their customer support because, within a short period of contacting them, they are able to help navigate...
Read full review of ThreatConnect Threat Intelligence Platform (TIP) »

Review 1 of 6

Technical Support

No Data Available

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