Compare AvePoint vs Veeam Software

AvePoint

Based on 20 reviews.

Veeam Software

Based on 606 reviews.

Latest Research

Buyer's Guide

AvePoint Cloud Backup vs. Veeam Data Cloud for Microsoft 365

March 2026

Veeam Data Cloud for Microsoft 365 vs. AvePoint Cloud Backup

Updated: March 2026

Buyer's Guide

AvePoint Cloud Backup vs. Veeam Data Platform

March 2026

AvePoint Cloud Backup vs. Veeam Data Platform

Updated: March 2026

Buyer's Guide

AvePoint Cloud Backup vs. Veeam Data Cloud for Microsoft 365

March 2026

AvePoint Cloud Backup vs. Veeam Data Cloud for Microsoft 365

Updated: March 2026

Sample Customers

AvePoint Cloud Backup

Swedish Match, Hydro, Mercury IT, Avepoint

Backup and Restore for SharePoint & Microsoft Office 365

Centers of Medicare & Medicaid Services, Bunker Holding Group

Popular Solutions

AvePoint Cloud Backup

3 reviews

Avepoint FLY

1 reviews

Backup and Restore for SharePoint & Microsoft Office 365

0 reviews

Veeam Data Platform

29 reviews

Veeam Data Cloud for Microsoft 365

15 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Computer Software Company

14%

Retailer

Manufacturing Company

Financial Services Firm

Computer Software Company

11%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Pramodh Maheshwar
IT Systems Engineer - Wintel at a tech vendor

Read full review of Backup and Restore for SharePoint & Microsoft Office 365 »
Anonymous User
Sales Manager at a tech vendor
The primary use case for AvePoint Cloud Backup involves my customers migrating their solutions from on-premises...
Read full review of AvePoint Cloud Backup »
Dave H
Technical Support Specialist at a tech services company
The migration I was involved in with Avepoint FLY was for an oil and gas industry, specifically from a file server to...
Read full review of Avepoint FLY »

Review 1 of 3

Gegax Robert
Senior Software Engineer at Ford Motor Company
Veeam Backup for AWS has been a game changer for my organization. Since the first day of implementation until now, I...
Read full review of Veeam Backup for AWS »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Salman Ahmed
Senior Manager at Habib Bank Ltd.
We are using it for Exchange backup.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Tamer Hossam
Applications section Head at Raya Integration
My customers for Veeam Data Platform include enterprise, small, and medium businesses.
Read full review of Veeam Data Platform »
Mehmet Aksoy
System Administrator at Aksoy
I use Veeam Kasten for Kubernetes only for backup of shop floor PCs. The effectiveness of Veeam Kasten for Kubernetes...
Read full review of Veeam Kasten for Kubernetes »

Review 1 of 5

Customer Service

Robert Hedblom
Cloud and Solution Principal Architect at sumNERV Provider AB
We are super happy with the customer service and support.
Read full review of Avepoint FLY »
Robert Hedblom
Cloud and Solution Principal Architect at sumNERV Provider AB
We had some challenges with Google backups. The support rewrote the actual agent to improve this. AvePoint's support...
Read full review of AvePoint Cloud Backup »
Rajakumar Selvaraj
Consultant - Microsoft Solutions at Mannai Corporation QPSC
With other migration tools, the support team used to respond, but they never provided us with any suggestions or...
Read full review of AvePoint Cloud Backup »
Marios Georgiou
Director at Diangle Solutions Limited
Mostly, the support is very knowledgeable, and everything is okay. I rate the technical support an eight out of ten.
Read full review of AvePoint Cloud Backup »
Rajakumar Selvaraj
Consultant - Microsoft Solutions at Mannai Corporation QPSC
The solution's technical support was good since they responded very promptly.
Read full review of Avepoint FLY »
Hendrik Belitz
Owner at Innovation through understanding
We do not contact AvePoint's support team directly. We receive the support from a reseller. They provide good...
Read full review of AvePoint Cloud Backup »
Richard Banks
Microsoft 365 Product Manager at The Law Society
Technical support is very good. On a scale of 1 to 5, I would give it a 4.
Read full review of Backup and Restore for SharePoint & Microsoft Office 365 »
Bartosz Czerek
Security Administrator at a tech services company
The technical support is okay. The support must work on its speed of response and overall competence.
Read full review of AvePoint Cloud Backup »
Anonymous User
Owner at a tech services company
Technical support is excellent.
Read full review of AvePoint Cloud Backup »
ManojKumar23
Senior System Administrator at a computer software company
I haven't reached out to technical support. I've mostly done my own research and searched online for answers if I...
Read full review of Avepoint FLY »
Dave H
Technical Support Specialist at a tech services company
I didn't need to reach out to their support or customer service at any time.
Read full review of Avepoint FLY »
Sungjae Yun
Consultant at SPK
I have not experienced technical support with AvePoint Cloud Backup.
Read full review of AvePoint Cloud Backup »

Review 1 of 12

JitendraSadaye
Associate Technical Specialist at a consultancy
Their technical support is good. After the request is raised through the portal, the technical support team will...
Read full review of Veeam Data Platform »
MichaelHarvey
Solutions Architect at a tech services company
The support from Veeam ONE is excellent.
Read full review of Veeam Data Platform »
Łukasz Łęcki
Młodszy Administrator IT at Lizard
The support of Veeam Cloud Connect is not easy at times. Sometimes the support can be quick and sometimes take a...
Read full review of Veeam Cloud Connect [EOL] »
Haris Hajlovac
Head Of Information Technology at HTL
I don't even remember if we faced any technical issues with the solution in our company, because of which we had to...
Read full review of Veeam Data Platform »
Ozgur-Ekinci
Technical Operations Manager at BTSERVISI
The technical support is very good.
Read full review of Veeam Data Platform »
Ryan Uy
Solutions Architect at Strategic Synergy Inc
I would rate its customer service and support nine out of ten.
Read full review of Veeam Data Platform »
Anonymous User
Senior System Engineer at a tech services company
Customer Service: Customer service is very reactive, you can open a call and be sure that's solved or helped on a 24h...
Read full review of Veeam Data Platform »
SergeySenkov
System IT and Technologies Field Manager at Leumit Health Services
The technical support is really good. We don't spend any time waiting for them and they start working in an hour. But...
Read full review of Veeam Data Platform »
Mahendra Panchotiya
IT Lead at Meditab Software, Inc.
My experience with Veeam's support for Veeam Backup for AWS is very good; they sometimes provide a KB number for us...
Read full review of Veeam Backup for AWS »
Anonymous User
IT Manager at a construction company
Technical support for this solution is very good.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
InfoTConsult67
IT Consultant at a transportation company
I don't usually use technical support, so I don't have much experience with them.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Data Center Operations Manager at a financial services firm
Customer Service: 2/10. Technical Support: 2/10.
Read full review of Veeam Data Platform »
Anonymous User
Lead Presales at a tech services company
I've dealt with Veeam support in the past, not necessarily for this product. However, it's my understanding that the...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
President at CONNEKT|IT Services
Customer Service: 9 out of 10 Technical Support: 9 out of 10
Read full review of Veeam Data Platform »
Anonymous User
Senior Systems Engineer at a tech services company
Customer Service: Good to Excellent. Technical Support: Good.
Read full review of Veeam Data Platform »
Denis Beaumont
General Manager at a computer retailer
The administrative support team is located in Atlanta, and they have plenty of bilingual staff who can interact with...
Read full review of Veeam Cloud Connect [EOL] »
Anonymous User
Solutions Architect at a tech services company
Customer Service: They have taken care of our needs, and been there each step of the way for us, so I would rate it...
Read full review of Veeam Data Platform »
Anonymous User
Science Technician at a government
We have a third party that offers us support, and we've found them to be very good. Veeam also offers support, so if...
Read full review of Veeam Data Cloud for Microsoft 365 »
Jordi Colom
Technical Engineer at Blemia
We didn't contact the technical support team for Veeam Agent for Linux because whenever we've had issues, we refer to...
Read full review of Veeam Agent for Linux [EOL] »
Anonymous User
Technical Architect at a government
Customer Service: It's excellent. Technical Support: Veeam’s technical support is very good, and their responsiveness...
Read full review of Veeam Data Platform »
Johnny Öhlund
IT Technician at Sherpas Group
Technical support is helpful and responsive. they are very knowledgeable and friendly. We are very satisfied with the...
Read full review of Veeam Data Platform »
Anonymous User
Product Sales Manager at a tech vendor
The technical support is pretty good and is available in English and Spanish in Latin America.
Read full review of Veeam Data Platform »
David Dotan Sofer
CTO at SoferTech
I am very satisfied with the technical support and availability.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Support Manager at a tech vendor
Customer Service: No issues. Technical Support: Excellent, their support is fast and efficient.
Read full review of Veeam Data Platform »
Anonymous User
Technical Lead & ICT Senior Infrastructure Engineer at a tech services company
Customer Service: 1 to 10, I give an 8. Technical Support: 1 to 10, I give an 8.
Read full review of Veeam Data Platform »
Randall Carter
Senior Technical Consultant at a tech services company
I've been very, very pleased with the Veeam software tech support. When you call in, you actually get a live person...
Read full review of Veeam Data Platform »
Juan Paredes
President at Megasetec
I have a positive experience with Veeam Backup for AWS support. When I upgraded my version and faced backup issues,...
Read full review of Veeam Backup for AWS »
Anonymous User
Technical Marketing Engineer
Customer Service: The level of customer service has actually improved over the years. Rather than a level 1 support...
Read full review of Veeam Data Platform »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
Technical support is a tricky question. In general, if you're asking about Veeam when compared to other vendors,...
Read full review of Veeam Data Platform »
Anonymous User
Sr.Solutions Architect -IT Infra & Cloud Technologies at a tech services company
I have not contacted the technical support.
Read full review of Veeam Data Cloud for Microsoft 365 »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.