Compare AvePoint vs Dell Technologies

AvePoint

Based on 21 reviews.

Dell Technologies

Based on 2296 reviews.

Sample Customers

AvePoint Cloud Backup

Swedish Match, Hydro, Mercury IT, Avepoint

Backup and Restore for SharePoint & Microsoft Office 365

Centers of Medicare & Medicaid Services, Bunker Holding Group

AvePoint Cloud Management

Hydro, Mercury IT, Bank of Hawaii

Popular Solutions

AvePoint Cloud Backup

3 reviews

Avepoint FLY

1 reviews

Backup and Restore for SharePoint & Microsoft Office 365

0 reviews

Dell PowerEdge R-Series

168 reviews

Dell PowerStore

146 reviews

Dell Unity XT

9 reviews

Top Industries

Computer Software Company

13%

Manufacturing Company

Retailer

Comms Service Provider

Manufacturing Company

10%

Financial Services Firm

10%

Computer Software Company

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Axel Peter Brox
Hospitality Specialist at Bechtle
The primary purpose it is used for is mostly backup.
Read full review of AvePoint Cloud Backup »
Pramodh Maheshwar
IT Systems Engineer - Wintel at a tech vendor

Read full review of Backup and Restore for SharePoint & Microsoft Office 365 »
Dave H
Technical Support Specialist at a tech services company
The migration I was involved in with Avepoint FLY was for an oil and gas industry, specifically from a file server to...
Read full review of Avepoint FLY »

Review 1 of 3

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Pranav Telang
DGM at Airtel Digital
I started as a Storage and Backup Administrator and have been working with Data Protector and Dell PowerProtect Data...
Read full review of Dell PowerProtect Data Manager »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Customer Service

Hendrik Belitz
Owner at Innovation through understanding
We do not contact AvePoint's support team directly. We receive the support from a reseller. They provide good...
Read full review of AvePoint Cloud Backup »
Richard Banks
Microsoft 365 Product Manager at The Law Society
Technical support is very good. On a scale of 1 to 5, I would give it a 4.
Read full review of Backup and Restore for SharePoint & Microsoft Office 365 »
Robert Hedblom
Cloud and Solution Principal Architect at sumNERV Provider AB
We are super happy with the customer service and support.
Read full review of Avepoint FLY »
Marios Georgiou
Director at Diangle Solutions Limited
Mostly, the support is very knowledgeable, and everything is okay. I rate the technical support an eight out of ten.
Read full review of AvePoint Cloud Backup »
Robert Hedblom
Cloud and Solution Principal Architect at sumNERV Provider AB
We had some challenges with Google backups. The support rewrote the actual agent to improve this. AvePoint's support...
Read full review of AvePoint Cloud Backup »
Rajakumar Selvaraj
Consultant - Microsoft Solutions at Mannai Corporation QPSC
With other migration tools, the support team used to respond, but they never provided us with any suggestions or...
Read full review of AvePoint Cloud Backup »
Rajakumar Selvaraj
Consultant - Microsoft Solutions at Mannai Corporation QPSC
The solution's technical support was good since they responded very promptly.
Read full review of Avepoint FLY »
Bartosz Czerek
Security Administrator at a tech services company
The technical support is okay. The support must work on its speed of response and overall competence.
Read full review of AvePoint Cloud Backup »
Anonymous User
Owner at a tech services company
Technical support is excellent.
Read full review of AvePoint Cloud Backup »
ManojKumar23
Senior System Administrator at a computer software company
I haven't reached out to technical support. I've mostly done my own research and searched online for answers if I...
Read full review of Avepoint FLY »
Sungjae Yun
Consultant at SPK
I have not experienced technical support with AvePoint Cloud Backup.
Read full review of AvePoint Cloud Backup »
Dave H
Technical Support Specialist at a tech services company
I didn't need to reach out to their support or customer service at any time.
Read full review of Avepoint FLY »

Review 1 of 12

Donald Schnaars
Senior Manager, Information Security & Infrastructure at National Football League
Regarding customer service and technical support for Dell PowerScale (Isilon), I have never really had a problem. We...
Read full review of Dell PowerScale »
Abdul Rehman Abid
Manager Enterprise Solutions at Megaplus
I rate technical support from Dell Unity XT a nine out of ten.
Read full review of Dell Unity XT »
SamuelOguta
Head IT Infrastructure & Operations at a financial services firm
Technical support is top notch, and incident resolution is quick.
Read full review of Dell VxBlock System »
Rhett Waldock
Programmer Analyst at Mankato Clinic, Ltd.
Technical support was good. We had a positive experience with Dell EMC AppSync.
Read full review of Dell AppSync »
Moshe Tzarfati
Global Backup Admin Lead at Motorola Solutions
I have not yet needed the help of Dell support for PowerEdge Rack Servers. In the past, I have enjoyed my experience...
Read full review of Dell PowerEdge R-Series »
David-Wright
Director Of Technology at School District 169
Tech support for Dell PowerEdge T-Series is good. I have not had any issues. A couple of times I have had to make a...
Read full review of Dell PowerEdge T-Series »
Ramkumar Kolli
Sr. Engineer at a retailer
I contacted technical support. It's always there in any product. Usually, for backup failures, we contact support....
Read full review of Dell NetWorker »
Todd Grimes
IT Architect at Synoptek
Their support is probably the best I have ever worked with.
Read full review of Dell SC Series »
Mohd Shaikh
Digital Growth & Automation Specialist at UFO Moviez India Ltd
Customer support for Dell PowerEdge R-Series is very costly. We have faced that while they provide support, it comes...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Co-Founder and CEO at PT Eugenea Kreasi Utama
Dell EMC support is very, very good. They offer lots of useful information and are very friendly. We find them to be...
Read full review of VxRail »
Buster Henderson
Senior Solutions Architect at a tech vendor
I rate customer service and technical support for Dell PowerEdge XR-Series among the highest. The completeness of the...
Read full review of Dell PowerEdge XR-Series »
Anonymous User
Storage Architect at a university
The technical support is great. It is a high-end system, so the support should be high-end as well.
Read full review of Dell PowerMax »
Jatin Patel
Senior Technical Consultant at a tech services company
Customer service response for break/fix issues and support documentation for Dell PowerEdge Rack Servers has been...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Works at a financial services firm
Experience with technical support varies, sometimes they are very good and other times they are not that good....
Read full review of Dell NetWorker »
Anonymous User
Lead Engineer at a financial services firm
Overall, technical support has been pretty good. However, the support recently, the support that is coming in from...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Systems Administrator at a computer software company
The technical support is good. Whenever we ask for clarification on an action plan, we get the required feedback so...
Read full review of Dell PowerEdge R-Series »
Frank R
CIO at a healthcare company
The technical support is good and quick. I would like a little faster response, but I don't think that their response...
Read full review of Dell Unity XT »
Mohammad Reza Ghazaei
Network manager at Farabi
I've never dealt with technical support in the past.
Read full review of Dell Unity XT »
Anonymous User
Vice President at a energy/utilities company
The support from Dell EMC Avamar was decent.
Read full review of Dell Avamar »
Anonymous User
Solution Architect - Data Center at a tech consulting company
Before they do an upgrade, our customers will talk to us and they will also talk to Dell EMC support. From what I...
Read full review of Dell Unity XT »
Anonymous User
Senior Solutions Architect at a tech services company
The technical support is very special, really. I like it and overall I am very satisfied with the services.
Read full review of DD Boost »
Anonymous User
PSS Manager at a computer software company
Customer service and support in Tunisia are quite good, and I would rate them nine out of ten.
Read full review of Dell PowerEdge MX- Series »
Anonymous User
Sr Storage Architect at a tech services company
Dell is far worse at support than EMC was. It headed downhill fast.
Read full review of Dell Unity XT »
Vinod Raj
Customer support engineer at Al Khalili Technology LLC
Technical support is very good. The response from technical support was very good.
Read full review of Dell Unity XT »
Haim Iluz
Data Center Manager at a comms service provider
The technical support can be slow at times.
Read full review of Dell PowerStore »
Wilfried Hotot
Administrateur system at Ministère
I would rate their support a ten out of ten. We used to be with Dell before, and the maintenance response for any...
Read full review of Dell PowerEdge R-Series »
Ade Chandra
Presales Engineer at Adhilima Cipta
I am satisfied with the technical support for the solution. I rate the technical support an eight out of ten.
Read full review of Dell PowerFlex »
Anonymous User
CEO/co-founder at a tech services company
The experience with customer support depends on your location and how you approach it. In Poland, we have support,...
Read full review of Dell PowerProtect Data Manager »
Michel Desconnets
Responsable Infrastructure at a media company
Regarding Dell's support, we haven't needed it much recently, which is a positive sign. We haven't had many issues...
Read full review of Dell PowerEdge R-Series »
Matthias Reuter
Team Lead Hosted Services at CompuGROUP Software GmbH
The support alone and the way we are treated with Dell PowerEdge R-Series is worlds apart. When I have a problem, I...
Read full review of Dell PowerEdge R-Series »

Review 1 of 30

Technical Support

No Data Available

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