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Atlassian vs Zendesk

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Atlassian
Based on 782 reviews.
Zendesk
Based on 83 reviews.
Latest Research
Overview
Atlassian is an Australian enterprise software company that develops products geared towards software developers and project managers. Atlassian is headquartered in Sydney, Australia. On February 14, 2014, Atlassian president Jay Simons announced the opening of an Austin office that will eventually employ 600 people. Atlassian was founded in 2002 by Mike Cannon-Brookes and Scott Farquhar. In 2006, Cannon-Brookes and Farquhar were named Ernst & Young's Entrepreneurs of the Year.
Information Not Available
Sample Customers
Atlassian Confluence
Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
JIRA Service Management
mgm technology partners, Telestream, Build.com, Zend Technologies, OfficeDrop, PGS Software, American Diabetes Association, NEPTUNE Canada
Zendesk
Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Popular Solutions
Top Industries
Manufacturing Company
12%
Financial Services Firm
12%
Outsourcing Company
12%
Construction Company
9%
Outsourcing Company
12%
Construction Company
9%
Manufacturing Company
9%
Financial Services Firm
9%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 5
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Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
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