Compare Ataccama vs Axway

Ataccama

Based on 17 reviews.

Axway

Based on 58 reviews.

Sample Customers

Popular Solutions

Ataccama ONE Platform

7 reviews

Ataccama Reference Data Manager [EOL]

0 reviews

Axway AMPLIFY API Management

5 reviews

Axway AMPLIFY Managed File Transfer

8 reviews

Axway AMPLIFY B2B Integration

9 reviews

Top Industries

Manufacturing Company

11%

Financial Services Firm

10%

Outsourcing Company

10%

Comms Service Provider

Outsourcing Company

15%

Financial Services Firm

11%

Comms Service Provider

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Akhil Danturti
Data Governance Analyst at Entain India
My main use case for Ataccama ONE Platform is to develop data quality rules, apply them in the monitoring project,...
Read full review of Ataccama ONE Platform »
Anonymous User
Head of Data Analytics at a financial services firm

Read full review of Ataccama Reference Data Manager [EOL] »

Review 1 of 2

Sankarapandi Murugan
Senior Developer at a financial services firm
My main use case for Axway AMPLIFY B2B Integration is that it functions as an ETL tool. We receive XML format and...
Read full review of Axway AMPLIFY B2B Integration »
Manikanth Reddykistammagari
Senior System Analyst at a manufacturing company
My main use case with Axway AMPLIFY Managed File Transfer is reliable, secure, and compliant file transfer across...
Read full review of Axway AMPLIFY Managed File Transfer »
AnkitSingh6
Senior Lead Analytics Engineer at a outsourcing company
I have used Axway AMPLIFY API Management to expose and manage APIs across different internal and external...
Read full review of Axway AMPLIFY API Management »
Anonymous User
Client Executive at a tech services company
One of the projects I'm working on is to use it to connect a web form where end-users will enter in data. This data...
Read full review of Axway AMPLIFY Application Integration »
Suresh Boga
SC at Capgemini
I am looking for free tools which can replace Axway OmniVision.
Read full review of Axway OmniVision [EOL] »

Review 1 of 5

Customer Service

JohnZacharkan
Senior Architect at SourcEdge
Customer service was excellent, and I would give it a ten out of ten. MetLife worked with senior developers who made...
Read full review of Ataccama ONE Platform »
Aparna Kumari
Data Scientist at HSBC
The experience with their support team has been satisfactory. Whenever we reached out to them with inquiries or...
Read full review of Ataccama ONE Platform »
IvanIvanov21
Expert Data Quality Management at a financial services firm
We have the customer support, but there is no particular assigned support facility for us.
Read full review of Ataccama ONE Platform »
Gazi Salauddin
Senior Associate at Cognizant
I would rate the support that they provide seven out of ten.
Read full review of Ataccama ONE Platform »
Ashwani Tyagi
Data analyst at a tech vendor
Our IT security team manages technical issues.
Read full review of Ataccama ONE Platform »
Akhil Danturti
Data Governance Analyst at Entain India
The support from Ataccama's customer service team is very good. We can raise a ticket using Jira, and they address it...
Read full review of Ataccama ONE Platform »
Anonymous User
Senior Architect at a construction company
Customer Service: Not rated because we never have been a registered user.Technical Support: Ataccama has a user forum...
Read full review of Ataccama ONE Platform »
Anonymous User
Head of Data Analytics at a financial services firm
Customer Service: On a scale of 1-5 (5 being the best), I would give it a 5 On a scale of 1-5 (5 being the best), I...
Read full review of Ataccama Reference Data Manager [EOL] »
Dm-Dm
data engineer at a tech vendor
Customer support is very good with Ataccama ONE Platform. I would rate the customer support a nine.
Read full review of Ataccama ONE Platform »
Anonymous User
Data Risk Senior Manager, COO Business Risk at a financial services firm
The technical support is pretty good.
Read full review of Ataccama ONE Platform »
Anonymous User
master data analyst operation at a manufacturing company
I haven't had experience reaching out to customer support, so this question should go to the sales team.
Read full review of Ataccama ONE Platform »
Anonymous User
Data Analyst, Quality Assurance Specialist at a tech vendor
The customer support for Ataccama ONE Platform is excellent, but it is expensive. I suggest they should introduce...
Read full review of Ataccama ONE Platform »
Anonymous User
Data Engineer lV at a consultancy
I contact their technical support all the time. The speed of their support depends on the issue. If it is a small...
Read full review of Ataccama ONE Platform »

Review 1 of 13

Sayantan Sarkar
Technical Lead at HCL Technologies
I rate the technical support a six out of ten.
Read full review of Axway AMPLIFY Managed File Transfer »
IgmarRautenbach
Managing Director at Tegra Solutions
I would rate their technical support a nine.
Read full review of Axway AMPLIFY Managed File Transfer »
Eddy Koers
ICT - Operations Employee (Senior) at Menzis
I’m not a direct contact person. I don’t deal with technical support. I can’t say how helpful or responsive they are.
Read full review of Axway AMPLIFY Managed File Transfer »
Chris Grego
Business Development Manager at TPIsfotware
I never used the technical support because I usually go back to the provider. I never used the tech support because...
Read full review of Axway AMPLIFY API Management »
AnkitSingh6
Senior Lead Analytics Engineer at a outsourcing company
Customer support for Axway AMPLIFY API Management is generally helpful and knowledgeable. The response time for...
Read full review of Axway AMPLIFY API Management »
Manu Kumar
Cloud Engineer at Sopra Steria
Customer support for Axway AMPLIFY B2B Integration is very good. We have received almost all our resolutions in a...
Read full review of Axway AMPLIFY B2B Integration »
ArghaDas
Associate Consultant at a tech vendor
We are the support team, and when we face an issue, an LC team contacts Axway directly. Currently, I am not in direct...
Read full review of Axway AMPLIFY Managed File Transfer »
Akash Dalebehera
Technical Specialist at a tech vendor
The model, since we are using other products of Axway as well, it's not a pay-per-use, it's a per-transaction model...
Read full review of Axway AMPLIFY B2B Integration »
Akash Dalebehera
Technical Specialist at a tech vendor
We have used the technical support team of Axway AMPLIFY API Management. Even though their responses are always very...
Read full review of Axway AMPLIFY API Management »
IgmarRautenbach
Managing Director at Tegra Solutions
We communicate with Axway, and they consistently respond fast. They provide alternative suggestions and address any...
Read full review of Axway AMPLIFY API Management »
Akash Dalebehera
Technical Specialist at a tech vendor
For technical support from Axway, I would give it a rating of nine out of ten, as ninety to ninety-five percent of...
Read full review of Axway AMPLIFY API Management »
Siddhartha ShekherSharma
Business Analyst And Operation Consultant at Pharmaceutical Companies
The customer support for Axway AMPLIFY B2B Integration is very good, as they are very responsive and clear in...
Read full review of Axway AMPLIFY B2B Integration »
SouvikGhosh
Application Development Senior Analyst at a computer software company
Axway technical support is great. I would probably give them an eight or nine out of 10. My only problem is that they...
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Associate Software Engineer at a tech vendor
We occasionally need help from the support team of Axway because some of the issues are very technical, and even go...
Read full review of Axway AMPLIFY API Management »
Anonymous User
Tactisch Middleware beheerder at a financial services firm
I would give technical support a rating of 8/10. When we needed a consultant, he came.
Read full review of Axway Synchrony »
Anonymous User
Owner at a tech services company
We did have the opportunity to use technical support a little bit for some questions. Their work was okay. We were...
Read full review of Axway AMPLIFY API Management »
Anonymous User
Associate Software Engineer at a tech vendor
I could rate the technical support as having always provided resolutions, with the matter being the time it takes,...
Read full review of Axway AMPLIFY API Management »
Anonymous User
Digital Enterprise Architect at a energy/utilities company
We have dealt with technical support for this solution, and we are satisfied with their service.
Read full review of Axway AMPLIFY API Management »
Anonymous User
Delivery Module Lead at a tech services company
Vendor support of this application is really good if you have opted for that.
Read full review of Axway Synchrony »
Anli DAROUECHE
president of the company at DARAN IT
We have contacted the support team, and I feel that they are quite efficient.
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
manager at a non-profit
Axway AMPLIFY Managed File Transfer's customer support is amazing. When tapping into their customer support, they are...
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Chief Integration Architect at a logistics company
Technical support is good. We get the support that is required.
Read full review of Axway AMPLIFY API Management »
GuirinoCiliberti
Principal Solution Architect at a comms service provider
The technical support services are good regarding response time and first-level support.
Read full review of Axway AMPLIFY Managed File Transfer »
Ranjeet Singh Kushwaha
Integration Analyst at Toyota Australia
We have a platinum subscription with Axway, which includes 24/7 support and excellent customer service.
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Senior Systems Engineer at a financial services firm
I would give technical support a rating of 4/10. It was difficult to communicate in English with this team. Only a...
Read full review of Axway Automator »
Shashikumar N
Tech lead at BNP Paribas
I would rate customer support for Axway AMPLIFY Managed File Transfer an eight out of ten.
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Director - Service Operations at a tech services company
The technical support is very good.
Read full review of Axway Synchrony »
GuirinoCiliberti
Principal Solution Architect at a comms service provider
Axway technical support is good. They also have a very good website.
Read full review of Axway AMPLIFY Application Integration »
Anonymous User
Managed File Transfer Specialist at a financial services firm
Very good support, a high rating for onsite, phone, and web support.
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Director, Head of Transformation at a financial services firm
Our partners offer us support.
Read full review of Axway AMPLIFY API Management »

Review 1 of 30

Technical Support

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