Compare Astera vs Progress Software

Astera

Progress Software

Based on 134 reviews.

Sample Customers

Astera Centerprise

Wells Fargo, Xerox, HP, Novartis, USDA, VinSolutions/AutoTrader, Heller Consulting, Farmers Mutual Hail Insurance, Software Solutions Inc.

DataDirect

Killik & Co

Popular Solutions

Kemp LoadMaster

2 reviews

WhatsUp Gold

4 reviews

Chef

6 reviews

Top Industries

Retailer

13%

Manufacturing Company

13%

Computer Software Company

Educational Organization

Financial Services Firm

12%

Manufacturing Company

10%

Computer Software Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Kiran Raju L
Project Manager at Cognizant
I am part of the IT service where our client is the actual owner of the MOVEit service. The service covers the...
Read full review of MOVEit »
Walter Ochieng Odhiambo
Software Engineer and Tester at Safaricom
I use Chef day-to-day to manage infrastructure, create version control, and automate deployment for applications that...
Read full review of Chef »
Raghvendra Jyothi
Manager Project Management at Capgemini
Our company uses the solution for performance and automation testing. The solution is very helpful for media and...
Read full review of Telerik Test Studio »
Dixit Singla
Staff Engineer at a tech vendor
My main use case for MarkLogic is primarily for health and insurance companies, and secondarily for publishers who...
Read full review of MarkLogic »
Erik Cheng
Technical Manager at Quan Hung Gourmet
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well...
Read full review of WhatsUp Gold »

Review 1 of 5

Customer Service

No Data Available

Sumit Mundik
Application Development Senior Analyst at Accenture
We didn't contact them. We did not face any issues where we have to reach out to them or create support tickets for...
Read full review of MOVEit »
Mohamed Rafiq
Manager at DEWA
Technical support has been very good. They are helpful and responsive, and we are happy with the level of support.
Read full review of WhatsUp Gold »
MohammedHashim
Principal Architect at Brillio
Vendor support has been decent. It's okay from that perspective. But sometimes it takes a while. They could have more...
Read full review of Chef »
Walter Ochieng Odhiambo
Software Engineer and Tester at Safaricom
We usually work with the Chef teams and community support, who are always willing to assist. We often reach out...
Read full review of Chef »
MarceloPrintac
VP Business Development at MultiPoint Ltd.
The technical support is good.
Read full review of WhatsUp Gold »
Joseph Orona
Senior Analyst of Data Integrity at a healthcare company
We have had a good experience with customer service and support. Their response time is pretty quick, and they stick...
Read full review of MOVEit »
Mohd Javed
Software Engineer at Thomson Reuters International Pvt. Ltd.
The solution's technical support is fine. We've reached out to them in the past.
Read full review of MarkLogic »
Arun S .
Senior Consultant at a tech services company
I have not contacted technical support.
Read full review of Chef »
SyedKareemuddin
IT Manager at COCA COLA
I am satisfied with the customer support.
Read full review of WhatsUp Gold »
Mohamed Rafiq
Manager at DEWA
We had a good experience with their technical support.
Read full review of WhatsUp Gold »
Alex Coffey
CEO | Owner at a tech services company
High. They have a very responsive support.
Read full review of Kemp LoadMaster »
Anonymous User
Product specialist Network Monitoring, Troubleshooting and Security Solutions at a construction company
The tech support is the same as that concerning the MPN part.
Read full review of Flowmon »
Anonymous User
Technical Architecture Support at a tech vendor
My experience with customer support is that we use Cinc, so there is no customer support available.
Read full review of Chef »
Anonymous User
Information Technology Engineer at a government
Very pleased with the experience of talking to the tech support team.
Read full review of Kemp LoadMaster »
Anonymous User
Assistant Systems Administrator at a non-profit
We have not had contact with technical support.
Read full review of WhatsUp Gold »
Anonymous User
Network Engineer at a government
We don't have any issues that needed technical support.
Read full review of WhatsUp Gold »
Anonymous User
Pre-Sales / Technical Account Manager at a tech services company
I am really happy with the product, support-wise. We handle the first level of support for our customers. If it is an...
Read full review of WhatsUp Gold »
Anonymous User
Consultant at DXC
Technical support is smooth and responsive.
Read full review of Kemp LoadMaster »
Joel Backshat
CTO at FCamara
I would rate the technical support as a ten out of ten. Amazon is a great partner.
Read full review of Chef »
Manjunath Reddy
Senior Customer Architect at a computer software company
The solution's technical support team is really good, and you can directly contact them regarding any issues.
Read full review of Chef »
Sharath Annabathina
Senior Software Engineer at BMS
As a developer, I don't use the technical support.
Read full review of Chef »
Anonymous User
Product specialist Network Monitoring, Troubleshooting and Security Solutions at a construction company
We are providing first-level technical support as a reseller. For the second-level or third-level support, we get...
Read full review of Flowmon »
Anonymous User
Owner at a computer software company
When it comes to the maintenance and support of this solution, we have one person dedicated to solving these issues...
Read full review of Kemp LoadMaster »
Dixit Singla
Staff Engineer at a tech vendor
I find customer support to be good.
Read full review of MarkLogic »
JimRyan
IT Manager at SWITCHCRAFT INC
Support has been easy to deal with. I have only needed to contact them a few times during the initial setup. Once...
Read full review of Kemp LoadMaster »
Anonymous User
IT Services Manager at dSPACE GmbH
The Kemp support team is outstanding. They were very helpful; not only did they help us to better understand the...
Read full review of Kemp LoadMaster »
Anonymous User
Information Security Engineer at a tech services company
Technical support it good. They are very quick to respond.
Read full review of WhatsUp Gold »
Anonymous User
IT Project Manager at Spirica
Technical support is reactive. We haven't really needed to contact the support except for license renewal.
Read full review of Kemp LoadMaster »
Anonymous User
Presale Network Security at a consumer goods company
Our local support team provides excellent service. We first check with our local support team for any issues before...
Read full review of WhatsUp Gold »
Anonymous User
VP/CTO at STARNET SOLUTIONS, INC
We made one phone call and the problem was resolved, immediately. We had a resolution in 12 minutes! My understanding...
Read full review of Kemp LoadMaster »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.