Compare Appian vs Dell Technologies

Appian

Based on 66 reviews.

Dell Technologies

Based on 1963 reviews.

Overview

Appian Technology, Inc,, formerly ZyMOS Corporation, was a semiconductor manufacturing company located in Sunnyvale, California. It mainly designed and produced VGA integrated circuits. ZyMOS was founded in 1978 and changed its name to Appian Technology Inc. on November 1, 1990. On 1987 ZyMOS introduced a POACH 82x3x multifunction peripheral series, a virtually first chipset for cloning IBM AT. Intel soon licensed this chipset to support Intel 80286 sales.

Information Not Available

Sample Customers

Popular Solutions

Appian

10 reviews

Appian RPA

2 reviews

Dell PowerEdge R-Series

170 reviews

Dell Unity XT

13 reviews

Dell PowerStore

113 reviews

Top Industries

Financial Services Firm

21%

Computer Software Company

10%

Government

Manufacturing Company

Computer Software Company

13%

Manufacturing Company

11%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Shad Bhowmik
Finance Specialist at a government
I primarily use Appian for digital remittance, storing information, processing transactions, and regulatory...
Read full review of Appian »
Kunal Sharda
Director & Key Managerial Personnel at a consultancy
Clients use the Appian RPA solution whenever they have manual tasks and want to automate them using robots. It is...
Read full review of Appian RPA »

Review 1 of 2

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at a tech services company
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at a computer software company
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Customer Service

Pankaj Khera
Sr AVP - EXL Digital at a tech vendor
The customer service and support are very responsive. We haven't faced many issues, but when we have, the support...
Read full review of Appian »
Blagoj Trajkovski
Enterprise Integration Business Manager at a tech services company
We can resolve many issues with the help of their community and documentation or in-house trial and error.
Read full review of Appian »
Gowtham Thotapalli
Solutions Architect at a tech services company
Appian's technical support is pretty decent. The support team responds on time and sticks to their SLAs, which is...
Read full review of Appian »
Pankaj Khera
Sr AVP - EXL Digital at a tech vendor
There can be some improvement in support, start giving customer more importance than process
Read full review of Appian »
Mason Turvey
Robotic Process Automation Engineer at a logistics company
I did not go through tech support too often, but when we reached out to more of a technical account managing team,...
Read full review of Appian »
GauravJain3
Export Manager at a computer software company
I have interacted with them several times. They're pretty good, pretty helpful, and knowledgeable. So far, it has...
Read full review of Appian »
VijayS1
Head of digital transformation at a tech services company
Technical support with Appian is good, however there is room for improvement.
Read full review of Appian »
Nitin-Agarwal
Delivery Manager (Intelligent Business Automation) - Pega at a tech services company
Their customer service is responsive, and the team is very prompt for support. The response depends on the kind of...
Read full review of Appian »
Devashish Mishra
Client Partner at a computer software company
We provide support to some of our customers. However, some of my customers have not had satisfactory support. We have...
Read full review of Appian »
Somnath-Ghosh
Solution Architect and LowCode Practice Lead at a tech services company
Technical support is very good. As a partner, we receive very good support from Appian.
Read full review of Appian »
MikahSellers
Partner at a non-tech company
The customer service was easy to work with and they were pretty prompt. Most clients had top tier service agreements,...
Read full review of Appian RPA »
Anonymous User
Advisor in Business Transformation Programs at a tech vendor
I rate the technical support a ten out of ten. They are very good.
Read full review of Appian »
Anonymous User
Regional Sales Director at a tech services company
I have not had any reason to call tech support, but my peers that I've talked with, who have interfaced with tech...
Read full review of Appian »
Anonymous User
Senior Technical Consultant at a consultancy
I have used their tech support, honestly, I'd probably give their support a rating of eight out of 10. They work...
Read full review of Appian »
Anonymous User
Team Lead
Excellent.
Read full review of Appian »
Naveen Dundi
Solution Design Expert - BPM at a pharma/biotech company
The technical support is amazing. They have high availability when attending to tickets. The extent to which they go...
Read full review of Appian »
Paul Parisi
Enterprise Architect at a tech consulting company
Customer Service: Average, although a small responsive team Appian has been fast growing stretching their ability to...
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Anonymous User
Head of Digital Solutions, Head of Appian Department, Digital Transformation Director at a tech services company
The technical support for Appian was just expanded to support multiple regions.
Read full review of Appian »
Anonymous User
Project Manager and Technical Leader
Technical support is considered good, and various levels of support can be selected.
Read full review of Appian »
HimanshuTejwani
System Administrator and DevOps Engineer at a tech services company
The support is great. So actually I'm working as an Appian system administrator. We provide support to our clients.
Read full review of Appian »
Bikash Gupta
Associate Consultant at a financial services firm
Appian has a community where I can put my questions. I haven't had a chance to contact the support team directly.
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Anonymous User
CTO at a insurance company
Appian provides great technical support.
Read full review of Appian »
Tarek Hasan
CIO at a consultancy
I don't have any experience with it personally, but our team that practices on Appian uses the technical support very...
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Anonymous User
Intelligent Automation Engineer at a manufacturing company
Technical support is good. They are responsive and were able to resolve my issues. I would rate the technical support...
Read full review of Appian »
Gregg Lipson
Senior Business Analyst at a university
Poor. Very helpful at times and willing to go above and beyond, but very expensive, so overall poor.
Read full review of Appian »
Anonymous User
Practice Head at a computer software company
We have premium support from Appian. I rate the support of Appian a five out of five.
Read full review of Appian »
Anonymous User
Deputy Director at a tech services company
Due to the fact that we haven't had any issues yet, and we've been using the solution for a short amount of time, we...
Read full review of Appian »
Anonymous User
CTO Digital Division at a computer software company
Technical support is great. Every service request is answered within the hour. It's very, very exceptional.
Read full review of Appian »
Vanessa-Blazquez
Advanced App Engineering Sr Manager at a tech services company
I have had no concerns with customer service.
Read full review of Appian »
Randy Dillon
Digital Transformation Architect/Consultant at a tech services company
Technical support is usually pretty good for the easier problems. Really complex issues tend to take too long to...
Read full review of Appian »

Review 1 of 30

Donald Schnaars
Senior Manager, Information Security & Infrastructure at a sports company
Regarding customer service and technical support for Dell PowerScale (Isilon), I have never really had a problem. We...
Read full review of Dell PowerScale (Isilon) »
Hamad Khan
L1 System Engineer at a tech services company
The technical support team is good.
Read full review of Dell PowerConnect Switches [EOL] »
Abdul Rehman Abid
Manager Enterprise Solutions at a tech services company
I rate technical support from Dell Unity XT a nine out of ten.
Read full review of Dell Unity XT »
MirziyodMirsaatov
CEO at a tech vendor
It's ok because we have our own support and our own distributors for the vendor's part.
Read full review of Dell PowerProtect Data Domain »
CHAAN_BEARD
Snr Systems Engineer at a computer software company
Technical support from Dell is not good. I rate it a zero out of five.
Read full review of Dell PowerEdge MX- Series »
Vijeesh Thayyil
Storage Consultant at a non-profit
I always contact Dell's technical support team for help with Data Domain. Their services are always excellent. You...
Read full review of Dell PowerProtect Data Domain »
Leo Pascubillo
Solutions Engineer at a comms service provider
Technical support is good since they support us 24/7. I rate the technical support an eight to nine out of ten.
Read full review of Dell PowerEdge C- Series »
Ravi Padol
IT Technician at a manufacturing company
I rate Dell's support five out of 10. Sometimes, the technical skills are lacking. I'm not an expert, but I have...
Read full review of Dell PowerEdge R-Series »
MinaMagdy1
Senior System Engineer at a tech vendor
Technical support from Dell is very good. They've always offered very good. So far, we've been very satisfied.
Read full review of VxRail »
SamuelThomas
Consultant at a tech services company
The current technical support by Dell is very good. From this region, the EMEA region, it is excellent. I would rate...
Read full review of Dell Avamar »
Dan Pilla
IT Consultant at a tech services company
The customer service and support are good.
Read full review of Dell Unity XT »
Anonymous User
Channel Partner & Manager, B2B Benelux at a manufacturing company
I did not use customer support at any point.
Read full review of Dell Enterprise Laptops »
Kumar SAJITH
Information Security Engineer at a non-tech company
We have worked with technical support. They are fine. They help us if we need them to.
Read full review of Dell PowerEdge XE-Series »
KristianPalsmar
Director of Technology
I'm very satisfied with the company's technical support. It's very nice. We were using Dell's Copilot Support and it...
Read full review of Dell SC Series »
Adeel Akhtar
Team Lead IT Infrastructure & Datacenter at a financial services firm
If there are any issues, we just open a ticket and are connected with an engineer who helps us solve the problem.
Read full review of VxRail »
Coenie Rossouw
Storage specialist at a comms service provider
The technical support team is responsive and knowledgeable, providing valuable assistance whenever needed.
Read full review of Dell Data Protection Advisor »
Anonymous User
Engineer at a logistics company
Customer Service: 4 out of 5. Technical Support: Technical Support: 3 Engineer Support: 5
Read full review of Dell AppSync »
Nikhil Desai
Associate Director at a manufacturing company
The customer service I experience is excellent.
Read full review of Dell PowerStore »
Muhammad Sharfuddin
Solution Architect & Technical Team Lead at a tech services company
The technical support is very good.
Read full review of Dell ProtectPoint [EOL] »
Anonymous User
CTO at a computer software company
The good relationship we have with Dell today and the partnership we have developed with them, both for our internal...
Read full review of Dell PowerStore »
Matthias Reuter
Team Lead Hosted Services at a tech consulting company
The support alone and the way we are treated with Dell PowerEdge R-Series is worlds apart. When I have a problem, I...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vice President at a financial services firm
I would give technical support a rating of 9/10.
Read full review of Dell Unity XT »
Andrius Paplauskas
Group Team Lead, Enterprise Solutions at a consultancy
The benefit of using Dell PowerStore is that we have comprehensive and excellent support from Dell. While we haven't...
Read full review of Dell PowerStore »
Anonymous User
It system engineer at a consultancy
The enterprise support provided by Dell is good, especially the support for servers, which is an area where our...
Read full review of Dell PowerEdge R-Series »
Anonymous User
IT Manager at a tech services company
Dell's technical support is generally pretty good.
Read full review of Dell PowerEdge R-Series »
Don Hwata
Senior Systems Engineer at a marketing services firm
I haven't needed technical support and therefore cannot speak to how helpful or supportive they are.
Read full review of Dell RecoverPoint »
Anonymous User
Administreator at a retailer
The support from a Dell perspective had been a challenge for a long time in our environment. The support has not been...
Read full review of Dell Avamar »
Ivanildo Miranda
Systems Engineer at a tech services company
We haven't used technical support for assistance. It has been running smoothly for several years now.
Read full review of Dell PowerVault »
Mac Wang
Project Manager at a tech services company
The solution's technical support is better than Panasas. They resolve the issues quickly.
Read full review of Dell PowerScale (Isilon) »
Hussain HUSSAIN
Storage Administrator at a computer software company
I often communicated with Dell PowerStore's technical support to address requirements such as enabling SyncIQ. My...
Read full review of Dell PowerStore »

Review 1 of 30

Technical Support

No Data Available

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