Compare Alteryx vs Veritas

Alteryx

Based on 119 reviews.

Veritas

Based on 340 reviews.

Sample Customers

Alteryx One

Siemens Energy, Bank of America, Coca-Cola, BT, Papa Johns, McLaren Racing

Popular Solutions

Alteryx One

10 reviews

Veritas NetBackup

6 reviews

Veritas Backup Exec

5 reviews

Veritas NetBackup Appliance

9 reviews

Top Industries

Financial Services Firm

19%

Manufacturing Company

Construction Company

Outsourcing Company

11%

Financial Services Firm

11%

Construction Company

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ManojBehera
Senior Staff Cyber Security Cloud Data Architect at GE Healthcare
My main use case for Alteryx is to automate quite a few ETL workloads, and Alteryx provides a great platform in...
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Review 1 of 1

RahulSharma8
Storage Platform Engineer at Expedia Group
Veritas Alta Data Protection's primary use case is to back up S3 buckets and EC2 instances, containers, or mostly...
Read full review of Veritas Alta Data Protection »
SunilPanigrahi
Senior Manager at a logistics company
Veritas NetBackup is successfully used on a virtual platform where we are taking VM backups for almost 88 plus...
Read full review of Veritas NetBackup »
Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
MohamedFekry
Enterprise Architect at vertowave

Read full review of Veritas NetBackup Appliance »
Nizar Radad
Head of IT Department at Qcon
My main use case for Veritas Alta Recovery Vault is to have backup for my Office 365 environment. For my Office 365...
Read full review of Veritas Alta Recovery Vault »

Review 1 of 5

Customer Service

Ricardo Espinosa L.
D&A and Genexus Manager at a consultancy
I haven't used their support, but the documentation is good enough.
Read full review of Alteryx One »
FabioDoro
Technical Director at Kinyit
The technical support team is good; responses are usually received within a day.
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Vivek Vaibhav
Manager at Bain & Company
I believe their technical support is pretty great. I mostly use the Alteryx community, which is really helpful. It is...
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AltanAtabarut
Solution Consulting, Growth, Analytics at Akinon
Customer Service: Customer service is pretty responsive, based on the UK and US time zones. Technical Support:...
Read full review of Alteryx One »
Theresa McLaughlin
Senior Capacity Planner at a financial services firm
They recently moved to a different support model. Initially, when we came to the product, the support was pretty...
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KONSTANTINOS PAZALOS
CEO at WITSIDE
The solution's technical support is responsive, but there are some delays at times. I rate the technical support a...
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KONSTANTINOS PAZALOS
CEO at WITSIDE
Team members have contacted technical support for troubleshooting purposes. The technical support is sufficient.
Read full review of Alteryx One »
BeatkaSpence
Data Analyst at Data Management Consulting
Alteryx customer service was great. They gave me a trial version, and the client company bought licenses. The...
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Nitish Mahajan
Software Developer at a comms service provider
Whenever I encounter an issue, I usually find all my questions answered in the Alteryx community. The community...
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Anonymous User
QA Validation at a pharma/biotech company
Technical support is very good. They get high marks. I would rate them a ten out of ten.
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Ed Dallal
Founder, CEO, & President at Krystal Sekurity
I haven’t had to call tech support.
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Vishalkumar1996
Assistant Manager at L&T Geostructure LLP
The tech support for Alteryx is quite good. When we encounter issues, we email them and typically receive a prompt...
Read full review of Alteryx One »
Joseph VolkanOzcan
Chief Information Officer at granistr
Customer support is good since I've had no issues and can easily contact representatives who respond promptly.
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Anonymous User
Chief Automation Officer at a tech services company
I bever reached out to a help desk, per se, however, any time I ever needed someone that I could engage with at a...
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Anonymous User
Director at a non-tech company
Technical support is very forthcoming in helping people out.
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Anonymous User
Advance Analytics PO at a pharma/biotech company
While the community support offered by the solution is great, if you need to directly contact technical support, it's...
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Anonymous User
Associate Managing Director at a financial services firm
We have a great relationship with technical support. They are helpful and responsive, and they have a great community.
Read full review of Alteryx One »
Rushabh-Shah
Manager - Analytics at Bigtree Entertainment Pvt Ltd (Bookmyshow)
The technical support is great. There's a very good community that surrounds the solution. However, you can also...
Read full review of Alteryx One »
Fabio Doro
Technical Director at a tech services company
Support is very good. They even go beyond what is expected of the basic support for the product itself. Often we see...
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Milind Shimpi
Experience Technocrat driving IT initiatives at WISDOMBOWL
I contacted customer support once or twice, and they were quick to respond. I would also rate them nine out of ten.
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Bo432
Director at a consultancy
I would rate the tech support a 7.5 out of 10. They do not necessarily provide lots of hands on support themselves,...
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Anonymous User
Consultant at a manufacturing company
I would rate the technical support of Alteryx a six out of ten. Recently the support has been facing attrition...
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Anonymous User
Global People Analytics & Metrics Analyst at a manufacturing company
I would rate tech support five out of five. The team is willing to work with you and help with any difficulties.
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Allan Kirszberg
Coordenador Financeiro at Icatu
Technical support is good.
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Anonymous User
Business Intelligence Consultant at a computer software company
Technical support is 8/10: * Active community * Quick response from client service * International partners to help...
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Anonymous User
Senior Consultant at a consultancy
I haven't received any support from Alteryx, so I can't speak much about their technical support. I didn't need to...
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Anonymous User
Team Lead- Supply Chain Advisory, New Energies at a energy/utilities company
We had a good experience with them. We are happy. I would rate them a four out of five.
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Anonymous User
Data Analytics Engineer at a tech services company
Technical support is okay and could be better. Sometimes, it takes about two to five days to hear an answer from the...
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Anonymous User
Director of Analytics at Computing Resources
We never needed technical support.
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Anonymous User
Associate Solutions Analyst at a healthcare company
I haven’t had to use technical support, as far as actually speaking to people, but I have used Alteryx Community to...
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Review 1 of 30

Herman Pienaar
Senior Security Consultant at Intalock Technologies
Veritas's customer service and technical support are good. They typically provide effective solutions within a...
Read full review of Veritas Data Insight »
MihaiAlexandru
Unemployed at a manufacturing company
I never personally reached out to technical support and therefore would d not be able to speak on how helpful they...
Read full review of Veritas Enterprise Vault »
Michal Zapasnik
Backup Admistrator at Government of Poland
Frankly, three years ago, technical support from Veritas was better than now. Veritas was bought by an American...
Read full review of Veritas Enterprise Vault »
OmobolajiOlaloku
Senior Enterprise System Engineer at a financial services firm
The support from Veritas Backup Exec could improve. The support we receive is offsite, and at times when we have an...
Read full review of Veritas Backup Exec »
Giap Seng Tay
Senior IT Manager at Westports Malaysia Sdn Bhd
Their technical support is excellent.
Read full review of Veritas NetBackup Appliance »
Rizwan Islam
Deputy Director IT at DHA Lahore
I have had no issues with Veritas NetBackup, and because I am not using a very complex environment, when I have had...
Read full review of Veritas NetBackup »
Suresh Pathipatti
Senior Information Technology Administrator at Aighospital
I rate Veritas support eight out of 10. We have issues reaching them during some hours, and we need to escalate...
Read full review of Veritas NetBackup »
Tasos Skaltsas
IT Systems Engineer at a maritime company
We can speak with an agent from the United Kingdom, USA, or India. When you are speaking with the agent from India,...
Read full review of Veritas NetBackup »
Zuhair Hasan
Manager, Information Technology Security at Nesma
I consider customer service and support very good and very responsive. They understand most of the problems. Even...
Read full review of Veritas Backup Exec »
Humberto Tahara
Senior Solution Architect Pre-Sales at Invent Cloud Soluções em Tecnologias Ltda
I love Veritas support. I'm Brazilian, and in Brazil, we have a problem because few people speak English. Sometimes,...
Read full review of Veritas Data Insight »
Boomchi Kumar
Director at Trace3
I would rate technical support an eight out of ten.
Read full review of Veritas CloudPoint »
AsiyeYigit
CTO at Gantek
Veritas NetBackup is a robust and mature solution. However, there is some latency with its support process....
Read full review of Veritas NetBackup »
Vuong Doan
Storage and Backup Engineer at a tech vendor
Almost all issues can be resolved by experience admins, even though some really difficult problems have to be raise...
Read full review of Veritas NetBackup »
Bader Hussein.
IT Specialist at Moj
The technical support is extremely helpful.
Read full review of Veritas NetBackup »
Reviewer23
IT Infrastructure Manager at Jonah Energy LLC
Our experience with tech support is mostly positive. But, we had some repeat issues and tech support was not entirely...
Read full review of Veritas NetBackup »
Anonymous User
Chief Scientist at a tech services company
I don't deal with technical support myself, but from what I have heard from my current customers, they haven't had...
Read full review of Veritas NetBackup Appliance »
AbhishekKumar2
IT Team Leader at a financial services firm
With technical support, it feels like they aren't well trained and it takes forever to get answers out of them. We've...
Read full review of Veritas NetBackup Appliance »
Mac Wang
Project Manager at Realnux
Technical support is not convenient in China these days because of the virus. It may be because the engineers from...
Read full review of Veritas NetBackup »
Dalai B
Senior DBA at a comms service provider
While technical support is responsive, we have found that sometimes they just seem can't find the actual root cause...
Read full review of Veritas NetBackup »
Anonymous User
Domain architect at a financial services firm
I think the support is fine. We haven't had issues with it.
Read full review of Veritas NetBackup »
Anonymous User
Technical Support Engineer at a tech services company
The solution could improve the support they provide.
Read full review of Veritas Backup Exec »
Anonymous User
System Engineer at a consultancy
I think their technical support is very good. Everything from their level 1 support up to their engineering support...
Read full review of Veritas NetBackup »
Shazlina Ahshrup
Project Manager at Szar Solutions Sdn. Bhd.
The quality of technical support has decreased over time with slower response times compared to before.
Read full review of Veritas NetBackup IT Analytics »
MohanKumar4
Manager at Fractalio Data Pvt Ltd
My experience with the technical support of Veritas has been good.
Read full review of Veritas Backup Exec »
Nuno Maia
Backup administrator at a government
Technical support is good enough. The support is better than for NetBackup.
Read full review of Veritas Enterprise Vault »
EnterDirect677
Director of the Enterprise Department at a tech services company
Technical support is something that needs improvement.
Read full review of Veritas NetBackup Appliance »
Anonymous User
Associate at a consultancy
We have a relationship with backup support. Any engagement with technical support is very easy and quick. I have had...
Read full review of Veritas NetBackup Appliance »
MohamedAhmed4
Backup and Storage Engineer at a tech consulting company
I would rate technical support from Veritas as a seven out of ten. The issue is they will not help until you directly...
Read full review of Veritas NetBackup IT Analytics »
Piyush Khandelwal
Senior Consultant at a financial services firm
My experience with the technical support by Veritas is pretty good. I would rate their technical support around seven...
Read full review of Veritas NetBackup IT Analytics »
Aziz Serbouti
General Manager at curetech
The technical support is good. The team in Morocco are very professional and they help us every time, with no problem.
Read full review of Veritas NetBackup Appliance »

Review 1 of 30

Technical Support

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