Compare Alteryx vs Veritas

Alteryx

Based on 114 reviews.

Veritas

Based on 325 reviews.

Sample Customers

Alteryx

AnalyticsIq Inc., belk, BloominBrands Inc., Cardinalhealth, Cineplex, Dairy Queen

Popular Solutions

Alteryx

12 reviews

Alteryx Designer

16 reviews

Alteryx Designer Cloud

0 reviews

Veritas NetBackup

23 reviews

Veritas Backup Exec

12 reviews

Veritas NetBackup Appliance

16 reviews

Top Industries

Financial Services Firm

23%

Manufacturing Company

Computer Software Company

Healthcare Company

Financial Services Firm

14%

Computer Software Company

12%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Theresa McLaughlin
Senior Capacity Planner at a financial services firm
I used it every day for most of my day, developing different applications and ECLs, and I loved it. My background is...
Read full review of Alteryx »
Anonymous User
Chief Automation Officer at a tech services company
The solution is mainly for bringing in a large amount of data. For example, let's say you have a retailer and they...
Read full review of Alteryx Designer Cloud »

Review 1 of 2

Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
Sammy Githinji
Technical Manager at Rigor Systems Limited
Mainly, our use case for Veritas NetBackup Appliance is backup for virtual environments as well as databases.
Read full review of Veritas NetBackup Appliance »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I am currently working with Veritas NetBackup IT Analytics for reporting and data management. I manage both...
Read full review of Veritas NetBackup IT Analytics »
Ibrahim Jekhine
Consultant at MTN
Our primary use case for Veritas NetBackup is for normal backup operations, but not necessarily for deduplication. We...
Read full review of Veritas NetBackup »
Scott Lawson
Operations Director, Information Technology at a healthcare company
Our use case for Veritas CloudPoint is that it was implemented so our on-premises staff could continue to have the...
Read full review of Veritas CloudPoint »

Review 1 of 5

Customer Service

Theresa McLaughlin
Senior Capacity Planner at a financial services firm
The customer service was not good because we weren't premium support users. If we reached the right people, it...
Read full review of Alteryx »
Ajay Nayak
Senior Data Engineer at Baxter International Inc.
I am satisfied with customer support because whenever we face any issues, we can connect to them to get information,...
Read full review of Alteryx Designer »
Shyam Pendyala
Manager, BI Platforms at Refinitiv, an LSEG Business at LSEG (London Stock Exchange Group)
The limited availability of resources and slower response times contribute to the challenges in troubleshooting and...
Read full review of Alteryx Designer »
Sharath Chander
Business Transformation specialist at a tech consulting company
We have a special SME which is assigned by Alteryx to our organization. If we have any problem, we reach out to them...
Read full review of Alteryx »
Ayinde Hammed
BI Developer at Cndro LLC
I have not used the support. There is a helpful online community where we can search for answers to our questions.
Read full review of Alteryx »
Kevin Anderson
Senior Strategic Sourcing ManagerSenior Strategic Sourcing Manager at a healthcare company
Most of the technical support we have used thus far has been internal.
Read full review of Alteryx »
FabioDoro
Sales Manager at Kinyit
The technical support team is good; responses are usually received within a day.
Read full review of Alteryx »
Ricardo Espinosa L.
D&A and Genexus Manager at a consultancy
I haven't used their support, but the documentation is good enough.
Read full review of Alteryx »
BeatkaSpence
Data Analyst at Data Management Consulting
Alteryx customer service was great. They gave me a trial version, and the client company bought licenses. The...
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Victor Bethapudy
Finance Manager at a real estate/law firm
We've encountered challenges with their support. Alteryx Support could offer more hands-on assistance, allowing us to...
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Sergio Scorsoglio
Product Manager at Gruppo SCAI
While I rate the support highly, there are areas where they need to improve response time and overall competence.
Read full review of Alteryx Designer »
LeandroSodré
Data Governance Analyst at Data Meaning, Inc.
I have not contacted technical support. I called my colleagues for assistance.
Read full review of Alteryx Designer »
Snehaa-Selvakumaran
DevOps Lead at a energy/utilities company
I have not directly contacted Alteryx Designer's technical support team before. However, I have engaged with the...
Read full review of Alteryx Designer »
Ed Dallal
Founder, CEO, & President at Krystal Sekurity
I haven’t had to call tech support.
Read full review of Alteryx »
Anonymous User
Director at a tech services company
The support is very good overall. We are satisfied with their level of service. They are knowledgeable and responsive.
Read full review of Alteryx »
Anonymous User
Practice Head, Analytics at a tech services company
The technical support from Alteryx is good. I rate the support from Alteryx a four out of five.
Read full review of Alteryx »
Nitish Mahajan
Software Developer at a comms service provider
Whenever I encounter an issue, I usually find all my questions answered in the Alteryx community. The community...
Read full review of Alteryx Designer »
Anonymous User
Data Analytics Engineer at a tech services company
Technical support is okay and could be better. Sometimes, it takes about two to five days to hear an answer from the...
Read full review of Alteryx »
Anonymous User
Associate Managing Director at a financial services firm
We have a great relationship with technical support. They are helpful and responsive, and they have a great community.
Read full review of Alteryx »
Anonymous User
Associate Solutions Analyst at a healthcare company
I haven’t had to use technical support, as far as actually speaking to people, but I have used Alteryx Community to...
Read full review of Alteryx »
Fabio Doro
Technical Director at a tech services company
Support is very good. They even go beyond what is expected of the basic support for the product itself. Often we see...
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Anonymous User
Billigence VP for Europe at a tech services company
* There is a very good and supported community. * Reasonable reaction time for the support.
Read full review of Alteryx »
ArqumKhalid
Business Intelligence & Data Analyst at a non-tech company
The technical support is very good.
Read full review of Alteryx »
Anonymous User
Project Manager at a university
We have not had any experience with customer service and support.
Read full review of Alteryx »
Anonymous User
Director, Innovation & Analytics at a tech services company
The technical support is good and professional but not always quick.
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Anonymous User
Global People Analytics & Metrics Analyst at a manufacturing company
I would rate tech support five out of five. The team is willing to work with you and help with any difficulties.
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Bo432
Director at a consultancy
I would rate the tech support a 7.5 out of 10. They do not necessarily provide lots of hands on support themselves,...
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Christopher Peer
Senior Systems Analyst at Optum
We haven't contacted technical support; instead, we've been trying to find other ways to fix issues.
Read full review of Alteryx Designer »
Anonymous User
Team Lead- Supply Chain Advisory, New Energies at a energy/utilities company
We had a good experience with them. We are happy. I would rate them a four out of five.
Read full review of Alteryx »
Anonymous User
Data Analyst at a transportation company
I haven't contacted the technical support.
Read full review of Alteryx »

Review 1 of 30

Rizwan Islam
Deputy Director IT at DHA Lahore
I have had no issues with Veritas NetBackup, and because I am not using a very complex environment, when I have had...
Read full review of Veritas NetBackup »
OmobolajiOlaloku
Senior Enterprise System Engineer at a financial services firm
I rate the technical support a nine out of ten. The response from the support team has not always been quick, so...
Read full review of Veritas NetBackup Appliance »
Vuong Doan
Storage and Backup Engineer at a tech vendor
Almost all issues can be resolved by experience admins, even though some really difficult problems have to be raise...
Read full review of Veritas NetBackup »
Boomchi Kumar
Director at Trace3
I would rate technical support an eight out of ten.
Read full review of Veritas CloudPoint »
N'GUESSAN E R
Senior Presales Manager at SOCITECH S.A.
Currently, I find the setup problematic. When I compare the support we receive now to what we had in the past, it's...
Read full review of Veritas NetBackup »
EddieNyimbwa
Managing Director at Modelink Zambia Limited
The technical support services could be better.
Read full review of Veritas NetBackup Appliance »
Tasos Skaltsas
IT Systems Engineer at a maritime company
When I open a case, someone from support connects to my system in less than two hours, and within the day, we solve...
Read full review of Veritas NetBackup »
Wesam Qashou
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
Technical support is straightforward. They check the problem, identify the issue, and fix it without wasting time...
Read full review of Veritas NetBackup »
Zuhair Hasan
Manager, Information Technology Security at Nesma
I consider customer service and support very good and very responsive. They understand most of the problems. Even...
Read full review of Veritas Backup Exec »
Anonymous User
Senior DBA Sql Server, Oracle at a aerospace/defense firm
I have been in touch with technical support and I would say that they are okay. I wouldn't rate them "very bad" or...
Read full review of Veritas NetBackup »
Anonymous User
Business Development Manager/Consultant at a tech services company
9/10
Read full review of Veritas Enterprise Vault »
Reda Hassan
Senior IT Infrastructure Engineer at a government
8 out of 10.
Read full review of Veritas NetBackup »
Edmilson Carames Bueno
Deputy Manager at DDS Informatica
The technical support is very good. Veritas is one of the best at providing technical support.
Read full review of Veritas Backup Exec »
Ricardo Christie
Tape Library Associate at a insurance company
I would give the technical support a rating of seven. Sometimes it feels like their reps are not trained enough.
Read full review of Veritas Backup Exec »
M Amin Anwar
Sr. Technical Support Consultant at a computer software company
The technical support could improve.
Read full review of Veritas Access Appliance »
Anonymous User
IT Manager at a media company
I would give technical support a rating of 5/10.
Read full review of Veritas Backup Exec »
Anonymous User
Presales Engineer at a tech services company
Technical support is fine.
Read full review of Veritas InfoScale Availability »
Vandy Va
Head Of IT Infrastructure at a financial services firm
We mostly worked with technical support via a portal for customer support. Largely, we've been happy with their level...
Read full review of Veritas Backup Exec »
Aziz Serbouti
General Manager at curetech
The technical support is good. The team in Morocco are very professional and they help us every time, with no problem.
Read full review of Veritas NetBackup Appliance »
Anonymous User
Senior Manager at a financial services firm
When needed, we open cases within our backup team. An engineer then troubleshoots the issues and responds to any...
Read full review of Veritas NetBackup »
Ismail Dhasthageer
Ict System Support Administrator at Gans
Customer service and support are good. We faced backup issues, and unfortunately, they couldn't resolve that issue....
Read full review of Veritas NetBackup »
Anonymous User
Senior Solutions Architect at a tech services company
This solution has a very good technical support department that is very responsive.
Read full review of Veritas Backup Exec »
David Reder
Network Administrator
I've used their technical support. If you can get somebody who knows what they're doing, it's good; and if you get...
Read full review of Veritas Backup Exec »
Anonymous User
Customer Solution Architect, IT Outsourcing & Cloud Computing Services at a comms service provider
I personally have never contacted technical support, however, our operations teams have. I haven't heard anyone in...
Read full review of Veritas NetBackup »
Anonymous User
Symantec Business Critical Engineer at a tech services company
NetBackup support isn't great, but it's not the worst, either.
Read full review of Veritas NetBackup »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I have been satisfied with the support.
Read full review of Veritas NetBackup »
Karthik-C
Solutions Architect at AspireNXT
I'm neutral on technical support. I would rate them at a seven out of ten. There's nothing that makes them...
Read full review of Veritas CloudPoint »
Anonymous User
Presales Engineer at a tech services company
Not being an end-user, I have not had experience with technical support.
Read full review of Veritas NetBackup »
Armand GADA-YAO
Software Directeur BU at AITEK
Local support was lacking. It was an issue in our region. Customers would not have been able to get the support they...
Read full review of Veritas Backup Exec »
Anonymous User
Head of IS at a financial services firm
Veritas NetBackup technical support is good and responsive.
Read full review of Veritas NetBackup »

Review 1 of 30

Technical Support

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