Compare Alteryx vs Veritas

Alteryx

Based on 117 reviews.

Veritas

Based on 332 reviews.

Sample Customers

Alteryx

AnalyticsIq Inc., belk, BloominBrands Inc., Cardinalhealth, Cineplex, Dairy Queen

Popular Solutions

Alteryx

11 reviews

Alteryx Designer

8 reviews

Alteryx Designer Cloud

0 reviews

Veritas NetBackup

9 reviews

Veritas Backup Exec

10 reviews

Veritas NetBackup Appliance

14 reviews

Top Industries

Financial Services Firm

20%

Manufacturing Company

Computer Software Company

Insurance Company

Financial Services Firm

12%

Manufacturing Company

10%

Computer Software Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Rajneesh Prajapati
Senior Rpa Consultant at Accely Consulting
Alteryx's main use case is its no-code capability, allowing me to build complex data pipelines using a drag-and-drop...
Read full review of Alteryx »
Anonymous User
Chief Automation Officer at a tech services company
The solution is mainly for bringing in a large amount of data. For example, let's say you have a retailer and they...
Read full review of Alteryx Designer Cloud »

Review 1 of 2

Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
RahulSharma8
Storage Platform Engineer at Expedia Group
Veritas Alta Data Protection's primary use case is to back up S3 buckets and EC2 instances, containers, or mostly...
Read full review of Veritas Alta Data Protection »
SunilPanigrahi
Senior Manager at a logistics company
Veritas NetBackup is successfully used on a virtual platform where we are taking VM backups for almost 88 plus...
Read full review of Veritas NetBackup »
Sammy Githinji
Technical Manager at Rigor Systems Limited
Mainly, our use case for Veritas NetBackup Appliance is backup for virtual environments as well as databases.
Read full review of Veritas NetBackup Appliance »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I am currently working with Veritas NetBackup IT Analytics for reporting and data management. I manage both...
Read full review of Veritas NetBackup IT Analytics »

Review 1 of 5

Customer Service

sroumi
President at a consultancy
I haven't needed technical support, but they seem to be very available to talk. The people that I spoke to in Alteryx...
Read full review of Alteryx »
Rithik Rai
Associate 3 at Goa Institute of Management
The product's technical support team reaches us in case of any issues. They contact us for surveys and feedback as...
Read full review of Alteryx Designer »
Kevin Anderson
Senior Strategic Sourcing ManagerSenior Strategic Sourcing Manager at a healthcare company
Most of the technical support we have used thus far has been internal.
Read full review of Alteryx »
FabioDoro
Sales Manager at Kinyit
The technical support team is good; responses are usually received within a day.
Read full review of Alteryx »
ZavedAhmed
Senior Business Associate at Tech Mahindra
I have not used the Alteryx Designer technical support very much because I am not at that level of maturity to fully...
Read full review of Alteryx Designer »
Vivek Vaibhav
Manager at Bain & Company
I believe their technical support is pretty great. I mostly use the Alteryx community, which is really helpful. It is...
Read full review of Alteryx »
Anamita Anuva
Graduate Assistant at a university
I haven't had a chance to deal with the tech support due to the fact that mostly whenever things went wrong with...
Read full review of Alteryx »
Theresa McLaughlin
Senior Capacity Planner at a financial services firm
They recently moved to a different support model. Initially, when we came to the product, the support was pretty...
Read full review of Alteryx »
Nitin Kawale
Member Board Of Directors at Pattern
Alteryx is a user-friendly solution; its content is available everywhere to help users use its functions.
Read full review of Alteryx »
Anonymous User
Data Analyst at a tech services company
The technical support is good. They have a strong community that is helpful.
Read full review of Alteryx Designer »
Anonymous User
Team Lead- Supply Chain Advisory, New Energies at a energy/utilities company
We had a good experience with them. We are happy. I would rate them a four out of five.
Read full review of Alteryx »
Anonymous User
Manager at a computer software company
Alteryx Designer's technical support tend to avoid questions related to integrations.
Read full review of Alteryx Designer »
Anonymous User
Co-Founder at a computer software company
The technical support is very supportive.
Read full review of Alteryx »
Fabio Doro
Technical Director at a tech services company
Support is very good. They even go beyond what is expected of the basic support for the product itself. Often we see...
Read full review of Alteryx »
Anonymous User
Solutions Engineer at a computer software company
I have not used support very much in the past. However, during the one or two cases when we had to use the support,...
Read full review of Alteryx »
Anonymous User
Director of Analytics at Computing Resources
We never needed technical support.
Read full review of Alteryx Designer »
Anonymous User
Software Engineer at a computer software company
I have not contacted Alteryx customer service or technical support as I have been able to find solutions through...
Read full review of Alteryx »
Alberto Guisande
Director at Decision Science
It is one of the most complete and great customer service that I experienced with a software company/ecosystem. The...
Read full review of Alteryx »
Anonymous User
Manager II - Data Analytics & Automation at a financial services firm
We haven't needed to engage with Alteryx Designer's technical support yet. We're at an early stage of implementation...
Read full review of Alteryx Designer »
Anonymous User
Data Analytics Engineer at a tech services company
Technical support is okay and could be better. Sometimes, it takes about two to five days to hear an answer from the...
Read full review of Alteryx »
Anonymous User
Data Analyst at a transportation company
I haven't contacted the technical support.
Read full review of Alteryx »
Anonymous User
Project Manager at a university
We have not had any experience with customer service and support.
Read full review of Alteryx »
AmitJain
Deputy Manager at Keppel
I did not contact the technical support at Alteryx directly. When we initially got the license, they had us talk to...
Read full review of Alteryx »
Anonymous User
Solutions Architect at a computer software company
I've only had one contact with technical support and they were very responsive.
Read full review of Alteryx »
Joseph VolkanOzcan
Chief Information Officer at granistr
Customer support is good since I've had no issues and can easily contact representatives who respond promptly.
Read full review of Alteryx »
Anonymous User
Analytics Manager at a tech services company
The solution is very stable, so we don't use technical support a lot. When we had to use it, it was very good. We're...
Read full review of Alteryx Designer »
Anonymous User
Technology Sales & Cybersecurity Professional at a computer software company
We are sometimes in touch with Alteryx technical support. If I had to evaluate them, the waiting times are not long,...
Read full review of Alteryx »
Bo432
Director at a consultancy
I would rate the tech support a 7.5 out of 10. They do not necessarily provide lots of hands on support themselves,...
Read full review of Alteryx »
Anonymous User
Manager at a manufacturing company
I have had contact with technical support in license related things, but it's more community based where you can...
Read full review of Alteryx »
Richard Fox
Director, Digital Experience & Media at Qdoba Restaurant Corporation
Grazitti Interactive is very responsive and very helpful.
Read full review of Alteryx »

Review 1 of 30

Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
Their support is great in terms of response time. However, the issue is that most calls aren't immediately resolved,...
Read full review of Veritas Enterprise Vault »
EddieNyimbwa
Managing Director at Modelink Zambia Limited
The technical support services could be better.
Read full review of Veritas NetBackup Appliance »
Tasos Skaltsas
IT Systems Engineer at a maritime company
When I open a case, someone from support connects to my system in less than two hours, and within the day, we solve...
Read full review of Veritas NetBackup »
Michal Zapasnik
Backup Admistrator at Government of Poland
Frankly, three years ago, technical support from Veritas was better than now. Veritas was bought by an American...
Read full review of Veritas Enterprise Vault »
MihaiAlexandru
Unemployed at a manufacturing company
We've never used technical support. I can't speak to how helpful they are if there are issues.
Read full review of Veritas Data Insight »
Sarang Nagmote
Deputy Vice President - IT at TransUnion
Customer service has been good so far. I can relate to giving it an eight out of ten.
Read full review of Veritas Backup Exec »
Pradeep Kabbur
Technical Lead at Stratogent
The technical support is very good; I would give them a nine out of ten. They have a standard two-hour response time...
Read full review of Veritas NetBackup Appliance »
Amin Anwar
Sr. Technical Support Engineer at Veritas Partner
The technical support is good.
Read full review of Veritas NetBackup »
Edmilson Carames Bueno
Deputy Manager at DDS Informatica
The technical support is very good. Veritas is one of the best at providing technical support.
Read full review of Veritas Backup Exec »
M Amin Anwar
Sr. Technical Support Consultant at a computer software company
The technical support could improve.
Read full review of Veritas Access Appliance »
Bhaskar Venkat Kota
Sr. System Architect at a tech services company
The technical support from Veritas is good.
Read full review of Veritas NetBackup »
ShaileshPednekar
Assistant General Manager System at Transasia Bio-Medicals Ltd.
The customer support is great. I would rate the technical support from Veritas at eight out of ten points. The IVR...
Read full review of Veritas Alta Data Protection »
Stoengi67
Storage Engineer at a insurance company
For specific appliances, support is very good.
Read full review of Veritas NetBackup Appliance »
Anonymous User
Support Engineer at a tech services company
On Veritas, the response time is good.
Read full review of Veritas NetBackup »
SunilGupta1
Director at F1 INFOTECH
Their support is good.
Read full review of Veritas Backup Exec »
Anonymous User
Domain architect at a financial services firm
I think the support is fine. We haven't had issues with it.
Read full review of Veritas NetBackup »
Mohammad Sajid
Analyst - Microsoft Technologies at a energy/utilities company
We have had a lot of trouble with tech support.
Read full review of Veritas Backup Exec »
Anonymous User
Trainee em T.I. at a tech services company
I haven't really used technical support. I wouldn't be able to effectively comment on how their services are or if...
Read full review of Veritas NetBackup »
Sammy Githinji
Technical Manager at Rigor Systems Limited
The support for Veritas Alta SaaS Protection rates a nine, with one being room for improvement.
Read full review of Veritas Alta SaaS Protection »
Anonymous User
F.3 - Information Services Department at a government
I require Veritas support ocasionally. It is an aid, and it is good.
Read full review of Veritas NetBackup IT Analytics »
Nigel Judkins
Infrastructure Delivery Manager at a energy/utilities company
Their technical support is very good.
Read full review of Veritas NetBackup »
Ajoy Felix
IT admin at kfmb
We haven't been in touch with technical support.
Read full review of Veritas NetBackup Appliance »
Andre Isaacs
ICT Director at SSA
The technical support has been very responsive. During our upgrade, we had an issue with one of our appliances losing...
Read full review of Veritas NetBackup »
BenedictOlomu
ICT Solutions Consultant/Systems Integrator at SolutionChest Limited
Since the deployment, I've logged about three of four cases and their responses are usually very prompt. I am very...
Read full review of Veritas System Recovery »
Rafael Bennacchio
Data Protection and Risk IT Specialist at a tech services company
I would give technical support a rating of a six and a half out of 10.
Read full review of Veritas Backup Exec »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
The technical support from Veritas is disappointing as they take a long time, often over a month or two, to resolve...
Read full review of Veritas NetBackup IT Analytics »
Anonymous User
Network Engineer at a manufacturing company
I would give technical support a rating of nine out of 10.
Read full review of Veritas Backup Exec »
Anonymous User
Technical Support Engineer at a tech services company
The solution could improve the support they provide.
Read full review of Veritas Backup Exec »
Anonymous User
Information Technology Infrastructure Team Lead at a tech services company
I would rate technical support a seven out of ten. At times, you will receive helpful and fast support, and other...
Read full review of Veritas NetBackup »
AbhishekKumar2
IT Team Leader at a financial services firm
With technical support, it feels like they aren't well trained and it takes forever to get answers out of them. We've...
Read full review of Veritas NetBackup Appliance »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.