Compare Alteryx vs SAP

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Popular Solutions

Alteryx

13 reviews

Alteryx Designer

2 reviews

Alteryx Designer Cloud

0 reviews

SAP S/4HANA

40 reviews

SAP BusinessObjects Business Intelligence

13 reviews

SAP ERP

8 reviews

Top Industries

Financial Services Firm

20%

Manufacturing Company

Computer Software Company

Construction Company

Manufacturing Company

12%

Financial Services Firm

Construction Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ManojBehera
Senior Staff Cyber Security Cloud Data Architect at GE Healthcare
My main use case for Alteryx is to automate quite a few ETL workloads, and Alteryx provides a great platform in...
Read full review of Alteryx »
Anonymous User
Chief Automation Officer at a tech services company
The solution is mainly for bringing in a large amount of data. For example, let's say you have a retailer and they...
Read full review of Alteryx Designer Cloud »

Review 1 of 2

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »

Review 1 of 5

Customer Service

KONSTANTINOS PAZALOS
CEO at WITSIDE
The solution's technical support is responsive, but there are some delays at times. I rate the technical support a...
Read full review of Alteryx Designer »
Ajay Nayak
Senior Data Engineer at Baxter International Inc.
I am satisfied with customer support because whenever we face any issues, we can connect to them to get information,...
Read full review of Alteryx Designer »
AditiSharma
Senior Analyst at Guardian India Operation
I utilize manuals and guidance provided by Alteryx; however, I have not read them fully as I learned from seniors,...
Read full review of Alteryx »
Dominic Mutai
M&E Advisor at PATH
If I have an issue with Alteryx Designer, I can go online to get a resolution from the solution's community group. I...
Read full review of Alteryx Designer »
Snehaa-Selvakumaran
DevOps Lead at a energy/utilities company
I have not directly contacted Alteryx Designer's technical support team before. However, I have engaged with the...
Read full review of Alteryx Designer »
Vivek Vaibhav
Manager at Bain & Company
I believe their technical support is pretty great. I mostly use the Alteryx community, which is really helpful. It is...
Read full review of Alteryx »
Sergio Scorsoglio
Product Manager at Gruppo SCAI
While I rate the support highly, there are areas where they need to improve response time and overall competence.
Read full review of Alteryx Designer »
Rithik Rai
Associate 3 at Goa Institute of Management
The product's technical support team reaches us in case of any issues. They contact us for surveys and feedback as...
Read full review of Alteryx Designer »
AnshumanSingh
Vice President --Analytics & Digital Transformation at Polestar Solutions & Services India Pvt Ltd
I rate the technical support an eight out of ten.
Read full review of Alteryx »
Anonymous User
Data Analyst at a transportation company
I haven't contacted the technical support.
Read full review of Alteryx »
Anonymous User
Senior Consultant at a consultancy
I haven't received any support from Alteryx, so I can't speak much about their technical support. I didn't need to...
Read full review of Alteryx »
Anonymous User
Consultant at a manufacturing company
I would rate the technical support of Alteryx a six out of ten. Recently the support has been facing attrition...
Read full review of Alteryx »
Anonymous User
Senior Data Architect, Total Rewards Analytics and Insights at a retailer
We don't deal with technical support often. We typically have had other people to do that for us within our...
Read full review of Alteryx »
Anonymous User
Business Intelligence Consultant at a computer software company
Technical support is 8/10: * Active community * Quick response from client service * International partners to help...
Read full review of Alteryx »
Anonymous User
Director at a tech services company
The support is very good overall. We are satisfied with their level of service. They are knowledgeable and responsive.
Read full review of Alteryx »
Anonymous User
Logistics improvement Analyst at a manufacturing company
I have never spoken with technical support.
Read full review of Alteryx »
Anonymous User
Advance Analytics PO at a pharma/biotech company
While the community support offered by the solution is great, if you need to directly contact technical support, it's...
Read full review of Alteryx »
Anonymous User
Senior Manager, Data Science and AI / ML Manager at a tech vendor
Alteryx support is good. I rate the support from Alteryx a four out of five.
Read full review of Alteryx »
Anonymous User
Project Manager at a university
We have not had any experience with customer service and support.
Read full review of Alteryx »
HisyamSuhaimi
Data Analytics Consultant at a tech vendor
Their technical support is good.
Read full review of Alteryx »
Allan Kirszberg
Coordenador Financeiro at Icatu
Technical support is good.
Read full review of Alteryx »
Anonymous User
Solutions Sales and Design at a tech services company
I have not contacted Technical Support. I have a team of Alteryx experts, so we don't rely on other support.
Read full review of Alteryx »
Vishalkumar1996
Assistant Manager at L&T Geostructure LLP
The tech support for Alteryx is quite good. When we encounter issues, we email them and typically receive a prompt...
Read full review of Alteryx Designer »
Anonymous User
Team Lead- Supply Chain Advisory, New Energies at a energy/utilities company
We had a good experience with them. We are happy. I would rate them a four out of five.
Read full review of Alteryx »
Anonymous User
Product Manager at a tech services company
Community support is good, but I have not yet contacted technical support. I am not able to assess them.
Read full review of Alteryx »
Anonymous User
Billigence VP for Europe at a tech services company
* There is a very good and supported community. * Reasonable reaction time for the support.
Read full review of Alteryx »
Anonymous User
Software Engineer at a computer software company
I have not contacted Alteryx customer service or technical support as I have been able to find solutions through...
Read full review of Alteryx »
JaimeDiaz
Master Data Senior Business Process Manager at a tech services company
I've not personally used technical support, however, we have a person on our team who is more of an expert on all of...
Read full review of Alteryx »
Anonymous User
Technology Sales & Cybersecurity Professional at a computer software company
We are sometimes in touch with Alteryx technical support. If I had to evaluate them, the waiting times are not long,...
Read full review of Alteryx »
Rushabh-Shah
Manager - Analytics at Bigtree Entertainment Pvt Ltd (Bookmyshow)
The technical support is great. There's a very good community that surrounds the solution. However, you can also...
Read full review of Alteryx »

Review 1 of 30

George Mukira
ICT Consultant at Spring Training & Consulting
I think technical support is okay. They should be more focused on updating the knowledge transfer for people who have...
Read full review of SAP HANA »
Shivdatt Patel
Officer Programmer at Colourtex Ind Ltd
I have not used the technical support from SAP ERP.
Read full review of SAP ERP »
Kumar Saurav
Director - SAP BTP at Incture
SAP has improved greatly in terms of technical support. Based on input from various companies, including us, they...
Read full review of SAP Business Technology Platform »
RaviAnupam
PM at Squadron Energy
I think if you go for public cloud, the solution's technical support is not great and I would rate it as a five out...
Read full review of SAP S/4HANA »
Ercan Kocak
Head of Presales at Felece
The technical support team works well. There are no problems.
Read full review of SAP Commerce Cloud »
Noelia Fernandez Conejo
Integration architect at Dyson
The technical support is good for us as we are the premium clients.
Read full review of SAP Process Orchestration »
R Parthipan
System Architect at marudham software solutions
When seeking assistance, we typically prefer to hold an annual company support conference. When requesting support,...
Read full review of SAP S/4HANA »
Jayarami Reddy Pujeri
ERP Head at a manufacturing company
The support from SAP is good and there is useful online documentation if we have issues. We are a growing business...
Read full review of SAP Business One »
Vasanth Kumar Sabaapathi
Senior Lead Architect at a manufacturing company
I rate the technical support a nine out of ten.
Read full review of SAP Process Orchestration »
Kalam Basha Angadi
SAP Solution Architect at a tech services company
We have found that the support for this solution is a little inconsistent, particularly with the regular introduction...
Read full review of SAP HANA »
Vishal Khare
IT manager at Electrolux Home Products
While I have never contacted technical support, my technical team has. Their level of service is fine. We have an...
Read full review of SAP Process Orchestration »
Ercan Kocak
Head of Presales at Felece
The technical support is very good. It is better than SAP Hybris. The response time is very good.
Read full review of SAP CRM »
HemChari
Chief Information Officer at Oldcastle BuildingEnvelope, Inc.
When we have an issue with Our SAP SuccessFactors we have our corporate team that handles it. We only need to open a...
Read full review of SAP SuccessFactors »
Renelia Villanueva
Vice President & Group Head People & Workplace Management at PLDT Enterprise
The technical support is acceptable. However, I work in HRIS and we have an internal IT team that handles initial...
Read full review of SAP SuccessFactors Learning »
Prabhu Reddy
SAP Practice Manager at GyanSys Inc.
I have had good responses from the support. I rate the support from SAP HANA a ten out of ten.
Read full review of SAP HANA »
Nhlanhla Mgoza
Data Services Consultant at a tech services company
I would rate technical support from SAP as a nine.
Read full review of SAP Data Services »
Mart Rentoria
Innovation and Technology Head at APPTech
The technical support from SAP Business ByDesign is very good. They have supported us well and they are well known....
Read full review of SAP Business ByDesign »
Anonymous User
Senior Application Delivery Specialist at a pharma/biotech company
Technical support comes partially from SAP. There are also certain partner companies who are providing support, so...
Read full review of SAP ERP »
Anonymous User
Manager at a tech company
There is a lot of information on SDN. For most of the issues we had, the solution was in SDN.
Read full review of SAP NetWeaver BPM [EOL] »
Anonymous User
SAP BO/BI Architect at a tech services company
Sometimes it's average, and sometimes it's excellent.
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
Global Product Manager at a tech services company
I have experience with SAP technical support and have contacted them. That's one thing I've complained quite a lot...
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
Deputy Manager
I have opened tickets with technical support. They've been good. Sometimes they take a while to respond.
Read full review of SAP BW4HANA »
Anonymous User
Analytics Practice Lead at a computer software company
The technical support could be improved.
Read full review of SAP Business Data Cloud »
Suresh Yadav
Consultant at Astra Industrial Group
We've been working closely with SAP, which is the premier engagement team, and were auditing our systems. We've...
Read full review of SAP S/4HANA Cloud »
ArifKundi
Chief Executive Officer at Biz Tech Resources
We've primarily relied on the local implementers for support, and there are challenges whenever they need to refer...
Read full review of SAP S/4HANA »
JAYAKUMAR K G
Master Data Governance at a non-tech company
Technical support provides a good service for us.
Read full review of SAP Master Data Governance »
Anonymous User
Operations Manager at a tech services company
I deal more with business modeling and haven't needed support. It is possible our technical team has.
Read full review of SAP NetWeaver »
Anonymous User
Senior Programmer - DB Mgt & Crystal Reports at a computer software company
Terrible, if it wasn’t for the Google community there would not be any support at all.
Read full review of SAP Crystal Reports »
Thomas Kuhn
Head of CoE Process Management at a healthcare company
We are very happy with the technical support. They are fast and the team is competent.
Read full review of SAP Signavio Process Manager »
Adebisi Odeyingbo
Director at Shirostreet
The customer service and support are stable enough. I rate them an eight out of ten.
Read full review of SAP NetWeaver »

Review 1 of 30

Technical Support

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