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Alcatel-Lucent Enterprise vs Mitel

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Alcatel-Lucent Enterprise
Based on 21 reviews.
Mitel
Based on 17 reviews.
Latest Research
Overview
Alcatel-Lucent S.A. is a French global telecommunications equipment company, headquartered in Boulogne-Billancourt, France. The company focuses on fixed, mobile, and converged networking hardware, IP technologies, software and services, with operations in more than 130 countries. It had been named Industry Group Leader for Technology Hardware & Equipment sector in the 2014 Dow Jones Sustainability Indices review Alcatel-Lucent also owns Bell Laboratories, one of the largest research and development facilities in the communications industry, whose employees have been awarded eight Nobel Prizes and the company holds in excess of 29,000 patents.Mitel Networks is a high-tech company providing unified communications solutions for business. The company previously produced TDM PBX systems and applications but after a change in ownership in 2001 now focuses almost entirely on Voice-over-IP products. Mitel is headquartered in Ottawa, Ontario, Canada, with offices, partners and resellers worldwide. Michael Cowpland and Terry Matthews founded Mitel in 1972. Conventionally, its name is regarded as a combination of the founders' first names and their first product - MIke and TErry's Lawnmowers. Cowpland is quoted as stating that it stands for MIke and Terry's Electronics, whereas Matthews confirmed the lawnmower acronym during an interview on BBC Radio 4's "The Bottom Line" in May 2011.
Sample Customers
Alcatel-Lucent OpenTouch
Bank of Africa (BOA) Group, Battistella S.p.A., Catholic Education Office, Centre National de la Danse (CND), Iona College, Rockville Centre School District, Sahara Computers, University of Johannesburg, Ville de La Tronche
Alcatel-Lucent Rainbow
Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
Alcatel-Lucent OpenTouch Conversation
Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
Alcatel-Lucent OmniPCX Enterprise Communication Server
Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
ShoreTel Sky
Abacus Service Corporation, AIPAC, Airlie Womens Clinic, All Erection Crane And Rental Corporation, Aquent, Aspire, Bonobos, Brooklyn Brewery, Cable Scope, Caduceus
Aastra 5000
AIPA SpA
Aastra Clearspan
Tessie Cleveland Community Services Corporation
Mitel Communications Director
Banfield Pet Hospital, Carlsberg Breweries
Mitel Application Suite
Carlsberg Breweries, Hyatt Hotels, Louvre-Lens, Firmdale Hotels, Starwood Hotels and Resorts, Banfield Pet Hospital
Aastra MX-One
UFRGS, Viking Line, Turku University Hospital, Aerial Capital Group
ShoreTel M5 Unified Communications as a Service
Access Homehealth, Adrian College, All Erection Crane and Rental Corporation, Allied Telesis, Amarillo Independent School District, Anthony & Sylvan Pools, AP+M, Aquent, Archbishop Edward A. McCarthy High School, Auditoria Superior de la Ciudad
Aastra Mobile Client and Controller
Exclusive Cars, ONG&ONG, Six Payment Services, Mark Barnes & Associates, TriCorp Federal Credit Union
ShoreTel Mobility
ZK Research
Popular Solutions
Top Industries
Comms Service Provider
38%
Computer Software Company
18%
Educational Organization
6%
Government
6%
Comms Service Provider
32%
Computer Software Company
18%
Government
7%
Energy/Utilities Company
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
Review 1 of 18
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Technical Support
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