Compare Agiloft vs TIBCO

Agiloft

Based on 18 reviews.

TIBCO

Based on 207 reviews.

Sample Customers

Agiloft Workflow and BPM

USAID, Maui Wowi, Valero, Formation Brands, NASA, Telco Solutions, Carestream Health, CareView Communications, Chevron, Chester County,Pennsylvania Department of Emergency Services (CCDES), Condé Nast, EMC, Shorenstein Properties

TIBCO iProcess Suite

Delta Air Lines, Detroit Water and Sewerage, DVLA, E-Plus, FedEx, Geisinger Health System, ING Turkey, Kempen & Co., KPN, LCL, Merck, Merial

TIBCO ActiveMatrix BPM

ADIS, Citi, Bank of Montreal, First Citizens Bank

Popular Solutions

Agiloft Contract Lifecycle Managment (CLM)

10 reviews

Agiloft Service Desk Suite

0 reviews

Agiloft ITSM ITIL Service Desk Suite

0 reviews

TIBCO Spotfire

10 reviews

TIBCO Jaspersoft

5 reviews

TIBCO BusinessWorks

4 reviews

Top Industries

Outsourcing Company

19%

Construction Company

12%

Manufacturing Company

10%

Comms Service Provider

Financial Services Firm

13%

Outsourcing Company

11%

Construction Company

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

AlvaroCamargo
Professor - General Management and Project Management at a government
Agiloft is a solution that has a business process management engine. You can implement business process management in...
Read full review of Agiloft Workflow and BPM »
Anonymous User
Sales and Marketing

Read full review of Agiloft Service Desk Suite »

Review 1 of 2

Vinod_Parmar
Lead Solutions Architect at UNSW Australia
We have TIBCO BusinessWorks installed, and we also had an old iProcess installation. I am a consultant for TIBCO...
Read full review of TIBCO BusinessWorks »
AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
TIBCO Cloud API Management is used for various purposes, such as in the case of the Apple Watch. When a subscriber...
Read full review of TIBCO Cloud API Management »
Choon Hwa Khoh
Head of Product Test at ams AG
I use the solution in my company for file transfer, data extraction, and ETL.
Read full review of TIBCO Business Studio »
Anonymous User
Operations Analyst at a non-profit
I have been using TIBCO Spotfire for around two years for dashboard creation, reporting, and data analysis tasks. My...
Read full review of TIBCO Spotfire »
Anonymous User
Tibco Consultant at a tech vendor
We are dealing with both TIBCO and Tomcat. Tomcat is the backend server which is used at the back end of TIBCO 5.x....
Read full review of TIBCO Rendezvous »

Review 1 of 5

Customer Service

Zita Davis
Senior Clinical Contracts Administrator at Neurocrine Biosciences
The customer support for Agiloft Contract Lifecycle Management (CLM) is excellent. My experience with customer...
Read full review of Agiloft Contract Lifecycle Managment (CLM) »
Patrick Farrell
Business Analyst at Project HOME
Customer Service: Customer service is excellent; ticket and phone support, prompt responses. Depending on your...
Read full review of Agiloft Contract Lifecycle Managment (CLM) »
Rayza Vieira Dantas
Senior Contracts Manager at a construction company
My experience with customer support has been positive.
Read full review of Agiloft Contract Lifecycle Managment (CLM) »
Snehasish Mondal
Senior Software Developer at a tech vendor
The customer support for Agiloft is represented by a couple of experienced individuals who assist us, though their...
Read full review of Agiloft Contract Lifecycle Managment (CLM) »
Harihar Jobanputra
Director, IT Business Partner - G&A Systems at Crinetics Pharmaceuticals
We had engaged the professional services of Agiloft Contract Lifecycle Management (CLM) for our project and hypercare...
Read full review of Agiloft Contract Lifecycle Managment (CLM) »
Anonymous User
Lab Manager
My experience with customer support for Agiloft Contract Lifecycle Managment (CLM) was good.
Read full review of Agiloft Contract Lifecycle Managment (CLM) »
Anonymous User
VP partnerships at a tech vendor
The majority of the support Agiloft offers customers is based in the US. They could improve their European footprint...
Read full review of Agiloft Contract Lifecycle Managment (CLM) »
Anonymous User
Manager Of Global Procurement at a tech vendor
Customer support for Agiloft Contract Lifecycle Management (CLM) is good because they provide 24/7 customer support....
Read full review of Agiloft Contract Lifecycle Managment (CLM) »
Anonymous User
Legal Operations at a media company
The customer support for Agiloft Contract Lifecycle Managment (CLM) is great.
Read full review of Agiloft Contract Lifecycle Managment (CLM) »
Anonymous User
Sales and Marketing
Customer Service: Excellent. They provide free support for 30 days for free software! Seriously. Technical Support:...
Read full review of Agiloft Service Desk Suite »
AlvaroCamargo
Professor - General Management and Project Management at a government
Technical support is good. It works very well. Any kinds of questions you have they will answer. They have very good...
Read full review of Agiloft Workflow and BPM »
Anonymous User
Director, Contracts at a non-profit
My experience with customer support for Agiloft Contract Lifecycle Management (CLM) was not the best. When we were...
Read full review of Agiloft Contract Lifecycle Managment (CLM) »
Matt Gibson
Project Executive at GT Services LLC
Agiloft has a great support team to help the process along. They are affordable, friendly, and knowledgeable. The...
Read full review of Agiloft Service Desk Suite »
Anonymous User
Systems Analyst at a tech vendor
Customer Service: Customer service is very good. Technical Support: Technical support is excellent.
Read full review of Agiloft Contract Lifecycle Managment (CLM) »
Anonymous User
Contract Administrator at a non-tech company
Customer Service: Customer service is excellent. Technical Support: Technical support is excellent.
Read full review of Agiloft Contract Lifecycle Managment (CLM) »
Anonymous User
Lead IT Manager at a tech services company
The Agiloft staff are all first rate and extremely responsive. This is one of the best if not the best companies to...
Read full review of Agiloft ITSM ITIL Service Desk Suite »

Review 1 of 16

NarendraThota
Vice President of Technology Services at a computer software company
I rate the technical support an eight out of ten.
Read full review of TIBCO Cloud Integration »
SunilKumar26
Technical Lead at a tech consulting company
We directly raise a ticket to the TIBCO software technical person. I would rate the customer service at nine.
Read full review of TIBCO Enterprise Message Service »
Joshua Rule
Senior Integration Consultant at a computer software company
The solution's technical support is very attentive. I rate the technical support a nine out of ten.
Read full review of TIBCO Managed File Transfer »
S S RAMA KRISHNA MURTHY SURI
Senior Manager at valuelabs LLP
Technical support is good and responsive.
Read full review of TIBCO Cloud Integration »
Choon Hwa Khoh
Head of Product Test at ams AG
The solution's technical support is very responsive. Even if sometimes I ask for the sample code, the technical...
Read full review of TIBCO Business Studio »
Abhijeet Rakh
Integration Consultant at a tech services company
The technical support for TIBCO BusinessWorks is very good.
Read full review of TIBCO BusinessWorks »
ILGAR SARIJANLI
Head of Analitics and Data Management at Bank Respublika
The solution does not have good documentation or a strong community to help you. That said, I' e never had issues...
Read full review of TIBCO Spotfire »
GouravSuri
Software Engineer (L4) at Uber
The solution’s technical support is good.
Read full review of TIBCO Scribe »
Ray Ochieng
Integration Lead at a comms service provider
My experience with tech support has not been very good. Most of the time, issues are escalated to level three, where...
Read full review of TIBCO ActiveMatrix BPM »
Anonymous User
Senior Architect
I really appreciate the technical support that was received.
Read full review of TIBCO FTL »
Anonymous User
Analytical Scientist at Syntelli Solutions Inc.
Technical support has good response times; we’re very happy with the support.
Read full review of TIBCO Spotfire »
Anonymous User
Key Account Manager at a tech services company
TIBCO Statistica has reliable technical support.
Read full review of TIBCO Statistica »
Anonymous User
Development Engineer at a tech services company
I had a few issues with the product, and they were quickly solved by the support team.
Read full review of TIBCO Spotfire »
Anonymous User
Project Manager / Application Engineer (Senior) at a financial services firm
They're pretty good with the technical support. TIBCO has been a good vendor for technical support.
Read full review of TIBCO Rendezvous »
Venkat Ramanan
Principal Consultant at a tech services company
The technical support for this solution is very good. Whenever we are stuck with any kind of technical issue, we...
Read full review of TIBCO ActiveMatrix Service Bus »
Anonymous User
Director, Operational Risk BI & Big Data Analytics
Technical support has been really great. Usually questions get answered within 24 hrs.
Read full review of TIBCO Jaspersoft »
Anonymous User
Principal Consultant at a computer software company
Support can come in silver or gold packages. Consumers can select their level of support.
Read full review of TIBCO Managed File Transfer »
Anonymous User
Test Engineer at a healthcare company
I can't say; I have not reached out to customer service for Spotfire. However, there is an abundance of knowledge...
Read full review of TIBCO Spotfire »
Anonymous User
Managing Executive at System Business, s. r. o.
It is a good forum.
Read full review of TIBCO Jaspersoft »
Anonymous User
Assistant Manager at Allianz Malaysia
We rely on our vendor for technical support and have not been in contact with TIBCO.
Read full review of TIBCO Jaspersoft »
Kumar-Gaurav
Technical Lead at a tech vendor
I have used technical support several times and they are very good.
Read full review of TIBCO Jaspersoft »
Anonymous User
Integration Architect at a media company
Their customer support was pretty good. They resolved the problem every time, but sometimes there were technical...
Read full review of TIBCO Cloud API Management »
Rodrigo Carvalhal
Senior Engineer at BNP Paribas
Every time we need customer support, we call them, and they answer in time and give us a solution.
Read full review of TIBCO ActiveMatrix BPM »
Anonymous User
Integrating Manager at a manufacturing company
We have access to the technical support, though from a technical support perspective, I do feel this is one of the...
Read full review of TIBCO Spotfire »
Anonymous User
Senior Consutant at a tech services company
When it comes to technical support, TIBCO has an internal support team who provide us very good support.
Read full review of TIBCO Enterprise Message Service »
Anonymous User
Manager at a consultancy
The technical support is average.
Read full review of TIBCO Jaspersoft »
Anonymous User
DWBI Developer at DST Worldwide Services Pvt Ltd
5/10.
Read full review of TIBCO Jaspersoft »
Anonymous User
Senior Security Analyst
Customer Service: On a scale of 1-5, 0. They say the right things but don't deliver when it counts. I've given...
Read full review of LogLogic »
Anonymous User
Business Enabler at a tech services company
The customer support for this solution is very good.
Read full review of TIBCO Spotfire »
MarioGuerrero
CEO - Director General at Megapractical
I don't work directly with technical support, but my team does. To my knowledge, they have not had any issues with...
Read full review of TIBCO ActiveMatrix Service Bus »

Review 1 of 30

Technical Support

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