Compare Adobe vs Cohesity

Adobe

Based on 212 reviews.

Cohesity

Based on 93 reviews.

Overview

Adobe Systems Incorporated is an American multinational computer software company. The company is headquartered in San Jose, California, United States. Adobe has historically focused upon the creation of multimedia and creativity software products, with a more-recent foray towards rich Internet application software development. It is best known for Photoshop, the Portable Document Format and Adobe Creative Suite, as well as its successor Adobe Creative Cloud.

Information Not Available

Sample Customers

Adobe Audience Manager

Princess Cruises, Sky UK, WestJet

Cohesity Data Cloud

Navis, 1st Security Bank, Brown University, WestLotto

Popular Solutions

Adobe Workfront

11 reviews

Adobe Commerce

7 reviews

Adobe Experience Manager

14 reviews

Cohesity DataProtect

8 reviews

Cohesity Data Cloud

8 reviews

Cohesity SpanFS

0 reviews

Top Industries

Financial Services Firm

12%

Computer Software Company

Manufacturing Company

Comms Service Provider

Financial Services Firm

12%

Manufacturing Company

10%

Computer Software Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Chris French
Manager, Enterprise Workfront Team at Capital One
The way that my company uses Adobe Workfront is primarily as a marketing solution for project management. We use it...
Read full review of Adobe Workfront »
Hilax Chamberlain
Digital Marketing Manager at Ford Motor Company
Adobe Experience Manager is one of the most powerful and scalable CMS platforms I have ever used. It serves as our...
Read full review of Adobe Experience Manager »
Andrew Christodoulou
Principal Product Manager at Swoon
There are two separate companies that I've worked with. One was part of an off-price fashion marketplace when Adobe...
Read full review of Adobe Commerce »
Bishen Gosai
Acrobat Sign Specialist at Learning Curve
My main use case for Adobe Sign internally from an organization perspective is that I have set up a customer...
Read full review of Adobe Sign »
reviewer832612
Senior Quality Automation Engineer at BMC Software, Inc.
My main use case for Adobe ColdFusion is supporting and validating backend web applications and APIs built using...
Read full review of Adobe ColdFusion »

Review 1 of 5

Kalaiarasan Meganathan
Specialist at HCLSoftware
We have been supporting on-premises environments without cloud using Veeam. We also use storage devices like tape...
Read full review of Cohesity DataProtect »
Mounir ElMously
Senior Manager Advisory Services at Optimum Online (Cablevision Systems)
I have been in a relationship with Cohesity Data Cloud for more than five years now. I have used Helios in the past.
Read full review of Cohesity Data Cloud »
Arunvijay Mohan
Solution Architect at LTIMindtree
My primary use case is just for backup. It has been used extensively for the backup environment.
Read full review of Cohesity C6000 Series »
Stefan-Motsch
Evangelist / CTO at fgnext
Our customers use Cohesity SmartFiles in conjunction with Cohesity SpanFS for network NAS storage. Additionally, we...
Read full review of Cohesity SmartFiles »
Anonymous User
Solution Architect at a computer software company

Read full review of Cohesity C4000 Series »

Review 1 of 5

Customer Service

Prasad Boddu
project manager at FedEx
The customer support is great, and everything has been good so far.
Read full review of Adobe Experience Manager »
Prince Shivhare
Architect at Endeavour Group
The response time is long. Response time, plus the expected output I need should be clear. It shouldn't be like I...
Read full review of Adobe Experience Manager »
Bishen Gosai
Acrobat Sign Specialist at Learning Curve
Customer support for Adobe Sign is phenomenal. Adobe has enterprise-grade support available 24/7, 365 days a year....
Read full review of Adobe Sign »
Viraj Bankar
Senior Consultant at KPMG India
I have had conversations with the solution's technical support team on specific issues. From Adobe Target's...
Read full review of Adobe Target »
Nelson Soans
Workfront Implementation Manager at Accenture
The customer service and support have been good in terms of responsiveness, but sometimes there is a delay in...
Read full review of Adobe Workfront »
Gaurav Mishra
Sr Consultant at HCL Technologies
I'm able to resolve issues myself, so I haven't contacted the technical support team for Adobe Experience Manager.
Read full review of Adobe Experience Manager »
Ivan Stankovic
CEO at Syncit Group
The support services offered by Adobe are slow. The solution's support team does not consist of very knowledgeable or...
Read full review of Adobe Commerce »
Gerardo Blackaller
Presales Manager at a computer software company
Technical support has been decent overall.
Read full review of Adobe Connect »
Puneeth Babu
Senior Technical Consultant at FinXL IT Professional Services
The move to the cloud has been challenging, and I've had to contact technical support. I would rate them at seven on...
Read full review of Adobe Experience Manager »
Md Ariful Islam
Application Engineer at Rakuten Symphony
I don't need any support from Adobe, so I don't have any experience with it.
Read full review of Adobe Commerce »
Aleksander Kocev
Creative Director at Los Angeles Kings
The solution’s technical support is good.
Read full review of Adobe Creative Cloud for Business »
Nitish Lamba
Technology Lead at Infosys
While Adobe's support team generally addresses critical issues quickly, I've found their support to be not very...
Read full review of Adobe Target »
Anonymous User
Supervisor, Project Management at a pharma/biotech company
Customer Service: Customer service is great with Workfront. Everyone you speak to seems genuinely interested in...
Read full review of Adobe Workfront »
Anonymous User
Designer and Developer at a tech services company
I haven’t dealt with technical support.
Read full review of Adobe Commerce »
Anonymous User
Senior CDP Specialist at a marketing services firm
The support team, though available, can be slow to respond, requiring multiple escalations to resolve issues...
Read full review of Adobe Target »
Jianjun (J.J.) Fu
VP at a financial services firm
Adobe support is good.
Read full review of Adobe Target »
Anonymous User
Microsoft Dynamics CRM System Administrator at a manufacturing company
Customer Service: Outstanding. I get replies usually the same day. They are always availabel and friendly when we...
Read full review of Adobe Workfront »
Anonymous User
Executive Director, Marketing Gastroenterology at a pharma/biotech company
I've never used technical support. I am not sure how helpful or responsive they are when you need assistance.
Read full review of Adobe Sign »
Mitchel Mol
CEO / Owner at Aelion - Netherlands
Customer Service: Never had direct contact with Adobe ColdFusion customer service. Technical Support: Never had...
Read full review of Adobe ColdFusion »
Shaikh Shoeb
Product Analyst at a retailer
Adobe's technical support team is generally accessible and responsive, but it requires certain technical proficiency.
Read full review of Adobe Target »
Anonymous User
Senior Consultant AEM at a manufacturing company
Six out of 10. The tech support from Adobe is slow to respond and takes a lot of time to fix product related bugs.
Read full review of Adobe Experience Manager »
Anonymous User
Marketing at Kenes Group
Customer Service: I would give customer service a rating of three out of 10. Technical Support: I would give...
Read full review of Marketo »
Anonymous User
Founder . Interior Architect & Interior Designer at a university
I have never needed to reach out for help with customer support.
Read full review of Adobe Experience Manager »
SaiKrishna3
AEM Specialist at Pearton
I rate the technical support a seven out of ten.
Read full review of Adobe Target »
Anonymous User
Company Specialist at a non-profit
I have always had good experiences with Adobe's customer service. They are helpful, although sometimes the accents...
Read full review of Adobe PDF Services API »
Anonymous User
SDE 1 at a financial services firm
The customer support for Adobe ColdFusion is great. I haven't inquired about anything, but I have heard reviews...
Read full review of Adobe ColdFusion »
Anil Dhull
Founder at Kav Interactive
Technical support is good. We can call our technical support and we can open our case in the community.
Read full review of Marketo »
Anonymous User
Associate Director, PMO
Customer Service: Excellent. We've always had good response time, and the representatives have been knowledgeable....
Read full review of Adobe Workfront »
Anonymous User
Web Traffic Manager at a financial services firm
Customer Service: On a scale from 1 to 10, and 10 being the highest level a 10! Technical Support: On a scale from 1...
Read full review of Adobe Workfront »
Anonymous User
Sr Project Manager-Resource & Infra
Customer Service: Very good! There are easy ways to submit "help"-type tickets and they are always picked up within...
Read full review of Adobe Workfront »

Review 1 of 30

Vishnu Mohan
Service Delivery Manager Cloud And Dco at a healthcare company
Cohesity DataProtect's technical support is responsive. Their response time is good.
Read full review of Cohesity DataProtect »
Kalaiarasan Meganathan
Specialist at HCLSoftware
For the support, I can provide a rating of four only because they initially provide some steps, but later say they...
Read full review of Cohesity DataProtect »
Giovanni Golinelli.
Hybrid IT Architect at Quanture Spa
The customer service and support are fast and professional, and we have a dedicated support colleague who acts as a...
Read full review of Cohesity DataProtect »
Anonymous User
Quality Engineer II at Cvent
The support team could do a better job. Sometimes finding the correct person is cumbersome and time consuming.
Read full review of Cohesity DataProtect »
Jochen Tytgat
Owner at hq-12b
They are quite responsive. Their knowledge has improved in the past year. If I compare it to August last year, it was...
Read full review of Cohesity Data Cloud »
Anonymous User
System Engineer at Swisslos Interkantonale Landeslotterie
Cohesity support will help you with every problem, regardless of the environment.
Read full review of Cohesity DataProtect »
Anonymous User
Sr. Infrastructure Specialist at a energy/utilities company
Customer support from our local team has been great. There is lots of expertise and a general willingness to help....
Read full review of Cohesity DataProtect »
Anonymous User
Computer Systems Architect at a construction company
Their technical support team program is good.
Read full review of Cohesity DataProtect »
Bill Huff
Chief Technology Officer at The Collective Group, LLC
I have had a positive experience with the tech support provided by the vendor. Their ability to access the system...
Read full review of Cohesity DataProtect »
Anonymous User
Field CTO at a computer software company
The technical support is good.
Read full review of Cohesity DataProtect »
Casper Van Vliet
Senior Consultant at a tech services company
They're really good. A technical support guy can be a co-owner of a case. They are very good at connecting with the...
Read full review of Cohesity DataProtect »
Anonymous User
Director of Information Systems at Community Hospital
I have not had to call them yet, but we have heard great things.
Read full review of Cohesity DataProtect »
Brian Supple
Technical Director at Procloud
During the implementation, customer service was quite good, but I haven't had much engagement with support since then.
Read full review of Cohesity DataProtect »
Anonymous User
Works at a financial services firm
So far so good, a few little issues, nothing dramatic but support was able to help. Their support site already...
Read full review of Cohesity DataProtect »
Anonymous User
Infrastructure Engineer
They are a great help on performance issues and minor bugs.
Read full review of Cohesity DataProtect »
BrnG
Architect - infra at Ørsted Services
The product team and Cohesity representatives are always reachable and fill the gaps that are not available in the...
Read full review of Cohesity DataProtect »
Nicco Putra
Alliance Manager at Berca Hardaya Perkasa
We do not have experience with technical support, so I am not in a position to guage it.
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at fgnext
My support experience is reliable, and issues with Cohesity Data Cloud have not been encountered, suggesting a robust...
Read full review of Cohesity Data Cloud »
Anonymous User
Responsable de Servicios TI (Comunicaciones, MonitorizaciÃ³n, VirtualizaciÃ³n y Almacenamiento) at a construction company
We've contacted Cohesity support at times. It's good.
Read full review of Cohesity DataProtect »
Anonymous User
Network Engineer at Sky Lakes Medical Center
I’ve had many experiences with Cohesity support. They clearly keep support a primary concern and I’ve never had a bad...
Read full review of Cohesity DataProtect »
Mysura Reddy
Sr. Engineer at a retailer
So far, I haven't contacted technical support for Cohesity Data Cloud. We have some third-party vendors for support,...
Read full review of Cohesity Data Cloud »
Anonymous User
Works
Extremely fast response both to email and phone, very knowledgeable.
Read full review of Cohesity DataProtect »
Anonymous User
Technology Analyst at a computer software company
We are happy with the Support provided by Cohesity for the issues we've come across.
Read full review of Cohesity DataProtect »
Anonymous User
Solutions Architect at a tech services company
I rate Cohesity support eight out of 10. I haven't had any issues. I guess it depends on who you talk to and what...
Read full review of Cohesity DataProtect »
Anonymous User
Manager of Information Services Infrastructure Team at a healthcare company
Customer Service: Excellent! Technical Support: Very good
Read full review of Cohesity DataProtect »
Anonymous User
Senior Infrastructure Engineer at a healthcare company
Support has been great. The response time has been very quick. I have even received responses on the weekend.
Read full review of Cohesity DataProtect »
Anonymous User
Solutions Architect
I have not had a good experience with support.
Read full review of Cohesity DataProtect »
Anonymous User
Systemmanager at a financial services firm
The support is awesome. They are very fast, competent and friendly.
Read full review of Cohesity DataProtect »
Anonymous User
Lead Technical Architect at a financial services firm
They are excellent.
Read full review of Cohesity DataProtect »
Anonymous User
Systems Administrator at a media company
Customer service is amazing. Replies within the hour and resolution usually within four to six hours. Some...
Read full review of Cohesity DataProtect »

Review 1 of 30

Technical Support

No Data Available

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