Compare Acronis vs Tintri

Acronis

Based on 207 reviews.

Tintri

Based on 64 reviews.

Overview

Acronis International GmbH is a private Swiss company which provides data protection solutions worldwide. Acronis develops software for backup, disaster recovery, and secure file sharing and data access. Founded in 2003, the majority of Acronis' customers are small and medium-sized enterprises with several hundred employees. Acronis provides comprehensive backup and recovery solutions for both physical and virtual environments, Windows and Linux servers, as well as multiple hypervisors.

Information Not Available

Sample Customers

Acronis Disaster Recovery

Bristows LLP, Davis Wright Tremaine, LLP

Acronis Cyber Infrastructure

Computol, dmi Networking

Acronis Cyber Disaster Recovery Cloud

First Savings Mortgage

Popular Solutions

Acronis Cyber Protect

14 reviews

Acronis Cyber Protect Cloud

23 reviews

Acronis Disaster Recovery

12 reviews

Tintri VMstore T7000

4 reviews

Tintri Global Center [EOL]

0 reviews

Top Industries

Computer Software Company

16%

Comms Service Provider

13%

Manufacturing Company

Real Estate/Law Firm

Computer Software Company

26%

Financial Services Firm

11%

Government

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

SameerMogale
Independent Business Owner at 3Kay Solutions
I was using Acronis Cyber Protect that included the backup and usual device support and also EDR. In this instance,...
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Sagar Bargode
Technology Specialist at Ideeya technologies
We helped our customers to implement Acronis Disaster Recovery for their main use cases. Our customers are from...
Read full review of Acronis Disaster Recovery »
Pascal Egli
CEO at ASOVA
I use Acronis Cyber Infrastructure primarily to save our M365 resources. The implementation was simple, and the...
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Bert Hickman
Owner at Stoneridge Engineering, LLC
I use Acronis for backups. I use it to back up to other drives on the network, back up the entire system, including...
Read full review of Acronis Cyber Protect Home Office »
Sainath Konduru
Information Technology Administrator at a manufacturing company
I am using Acronis Cyber Cloud ( /products/acronis-cyber-cloud-reviews ) for database storage, specifically for...
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Review 1 of 5

Magnus Österlund
VMWare & Tintri Storage Solutions Evangelist at a tech vendor
I have been using it in a hosted multi-tenant environment as a CSP. I am also a consultant who helps Swedish Tintri...
Read full review of Tintri VMstore T7000 »
Anonymous User
System Specialist at a tech services company
A single pane of glass to our Tintri infrastructure with some Tintri VMstores protecting critical infrastructure with...
Read full review of Tintri Global Center [EOL] »

Review 1 of 2

Customer Service

TeerapatWeerupakorn
Engineering Specialist at AIS - Advanced Info Services
We haven't reached out to technical support yet. We only have used the product for a month.
Read full review of Acronis Cyber Protect »
ManojAshok
Network Security Engineer at Peritas IT Solutions
I rate the technical support a seven out of ten.
Read full review of Acronis Cyber Cloud »
Vivek Jaiswal
Manager IT at Shriram Pistons
In our setup, there is an SI acting as an intermediary between our primary partner, from whom we acquired Acronis...
Read full review of Acronis Cyber Protect »
RandeepPawar
Technical Director at Tecstaq
Acronis offer good support which is available 24 hours a day, seven days a week. As we are a gold partner, we are...
Read full review of Acronis Cyber Protect »
Gitesh Chavan
Enterprise Support Specialist at teamone technologies pvt ltd
Acronis Backup support could improve. The chat support that they have available is slow, they are not responsive....
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Mohd Fahim
IT Specialist at Ramton Technologies Pvt Ltd
The support takes too much time to respond to callbacks. Calls are often scheduled around four to five PM and tend to...
Read full review of Acronis Cyber Protect »
Fernando Solano
General Manager at S&T S.A.S:
The support from Acronis Backup Cloud is helpful.
Read full review of Acronis Cyber Protect Cloud »
Suresh Bora
IT Infrastructure Lead at iConnect IT Business Solutions DMCC
Technical support is good.
Read full review of Acronis Cyber Protect Cloud »
SeanWang
Security Consultant at Amazon Web Services
Support is okay. I am in an English region, so, for the technical support currently, I still have Mandarin supports,...
Read full review of Acronis Cyber Protect Cloud »
Evans Ikua
Director/Founder at LANet Consulting Group
The solution's technical support team causes a bit of delay in resolving issues.
Read full review of Acronis Cyber Protect Cloud »
Sharif Shaikh
Senior Operation Executive at a tech services company
The technical support is good.
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Anonymous User
Works
The support is outstanding. It's around $15 a year to renew a license for support. I would recommend that others have...
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Munir Thakor
Owner at Silicon Computech Pvt Ltd
The customer service and support are really good.
Read full review of Acronis Cyber Protect Cloud »
Gaurav Nag
Backup Engineer at FUNCSHUN
The solution's customer service is excellent.
Read full review of Acronis Cyber Protect Cloud »
Anonymous User
Owner at a tech services company
I would give technical support a rating of 8/10. They are very good, quick to access, quick for remote to server, and...
Read full review of Acronis Cyber Protect »
Anonymous User
Product Manager at a wholesaler/distributor
It is good. Basically, they can do the whole deployment, you just need to provide them remote access.
Read full review of Acronis Cyber Protect Cloud »
Dan Gillman
Senior System Administrator at a manufacturing company
Customer Service: Scale of 1-10, a solid 9! Technical Support: 7
Read full review of Acronis Cyber Protect »
Sandeep Pathak
PreSales Engineer at Web Werks
The technical support is absolutely good.
Read full review of Acronis Disaster Recovery »
Sobaan Shamsi
Sales Attendant at Zoffec Infotech
The product's support is good.
Read full review of Acronis Cyber Protect Cloud »
Cesar Lozano
General Manager at Comtodo
Technical support is not good. Support is often delayed because we don't have real-time support or the option of...
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Anonymous User
Desktop Support Manager at a government
Customer Service: Great. Technical Support: Average to poor.
Read full review of Acronis Cyber Protect »
Anonymous User
IT Specialist / Document Controller at a manufacturing company
The technical support is fast.
Read full review of Acronis Disaster Recovery »
Bert Hickman
Owner at Stoneridge Engineering, LLC
The only time I had problems was with the cloud service. At that time, it just didn't make sense to use it. Network...
Read full review of Acronis Cyber Protect Home Office »
Anonymous User
Technical Director at a tech services company
The technical support is very good.
Read full review of Acronis Cyber Protect Cloud »
Salahuddin Dalhatu
IT Operations Officer (SCOPE) at United Nations World Food Programme
Customer Service: Good. There are a variety of options to choose from. Technical Support: Excellent! Have been with...
Read full review of Acronis Cyber Protect »
Rishan-Ahmed
Channel Manager (Engineer) at Dataguard MEA
I would give technical support a rating a seven out of 10. The second level support team is very good.
Read full review of Acronis Disaster Recovery »
Anonymous User
President at a financial services firm
The customer service and support are excellent. I’ve always been able to get hold of somebody to talk to. The support...
Read full review of Acronis Cyber Protect Home Office »
Anonymous User
Network Engineer at a manufacturing company
I've talked to tech support several times. I would say they're a seven or eight out of 10. This is going to sound...
Read full review of Acronis Cyber Protect »
Sajith Kalinga
Senior System Engineer at avian Technologies (pvt) ltd
Technical support is helpful. We like that the support is available in the region and it is great working with them.
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Anonymous User
Coordinator of TV Development
Support for issues other than the bootable thumb drive issue have been good.
Read full review of Acronis Cyber Protect »

Review 1 of 30

Todd Maugh
Director Of Infrastructure at Boingo Wireless
They're great. We had to have a drive and a controller plate repaired. There have been three or four calls in seven...
Read full review of Tintri VMstore T7000 »
Jeff Wilhelm
Founder & CEO at Infused Innovations, Inc.
I have probably opened a couple of dozen tickets over the decade that I've worked with Tintri. Like most support...
Read full review of Tintri VMstore T7000 »
Anonymous User
Network Engineer at a healthcare company
Customer Service: Customer service is excellent. Any time we needed questions answered or help, our service team was...
Read full review of Tintri VMstore T7000 »
Firoze Bhorat
Senior Environments Engineer - Virtualised Environments at Derivco
Customer Service: 10 out of 10 Technical Support: 10 out of 10
Read full review of Tintri VMstore T7000 »
Anonymous User
LAN Administrator at a university
Customer Service: A+ excellent! Love my Tintri guys. They understand our use case and help us find the best solution....
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Systems Engineer, Virtualization at a insurance company
Great customer service; if there is an issue they often know before I do and have a ticket already in progress.
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Technical Analyst
Technical support has been excellent, Their engineers are excellent and easy to access.
Read full review of Tintri VMstore T7000 »
Anonymous User
IT Manager
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Tintri VMstore T7000 »
Anonymous User
System Administrator at a agriculture
They've listened to us when we requested more options for backup.
Read full review of Tintri VMstore T7000 »
Anonymous User
Cloud Solutions Architect at Clouditalia Telecomunicazioni
Customer Service: It's far above average. Technical Support: We always spoke with a senior engineer.
Read full review of Tintri VMstore T7000 »
Anonymous User
IT Systems Manager at a insurance company
Customer Service: Customer service is great to work with. Technical Support: Technical support has been excellent. We...
Read full review of Tintri VMstore T7000 »
Claudio Gallo
System Engineer at Swisslos Interkantonale Landeslotterie
Technical support is an area where we had several issues, and it was hard to get some support in a specific case we...
Read full review of Tintri VMstore T7000 »
Anonymous User
IT Manager at a financial services firm
The technical support is great. They always have the right people on the call. They are good but we have to reach out...
Read full review of Tintri VMstore T7000 »
Anonymous User
Director of Operations at STM IT Solutions
9/10. As mentioned previously, technical support was very quick to respond.
Read full review of Tintri VMstore T7000 »
Anonymous User
Network Administrator at a healthcare company
Customer Service: Customer service is excellent. Whenever I call, I get somebody right on the line. Technical...
Read full review of Tintri VMstore T7000 »
Anonymous User
Information Systems Manager
Customer Service: Excellent Technical Support: Excellent
Read full review of Tintri VMstore T7000 »
Anonymous User
Technical Team Lead - Environments Team
Customer Service: The customer service is very good. We have active interactions with the technical support and...
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Anonymous User
Infrastructure Engineer at Residential Management Group Limited
Support from our vendor and Tintri are brilliant. They have always answered all of our questions promptly.
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Systems Engineer
Customer Service: Great customer service! Technical Support: Haven't had the need for technical support.
Read full review of Tintri VMstore T7000 »
Anonymous User
IT Manager at a government
I'd rate support an eight out of ten.
Read full review of Tintri VMstore T7000 »
Anonymous User
Global Head of Network Engineering at a media company
Their tech support is above average.
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Network/Systems Engineer
Customer Service: Good. Technical Support: Top notch. Very responsive and knowledgeable.
Read full review of Tintri VMstore T7000 »
Anonymous User
System Engineer Client & Server at Swisslos Interkantonale Landeslotterie
A very good support team that is available 24/7. They have real technical staff with strong knowledge.
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Anonymous User
Network Services Manager at a legal firm
Customer Service: As I mentioned above, their level of customer service is extraordinary. Technical Support:...
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Anonymous User
Senior Consultant at a tech services company
The support we had during the PoC was good.
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ServStorAdm8948
Server & Storage Administrator
Customer Service: The customer service is excellent. Technical Support: The only time we ever had an issue was when...
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Reynaldo Martinez
Windows Systems Analyst at a manufacturing company
Good. We had a couple of issues from the start and they were resolved very quickly with no impact on production.
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Anonymous User
System Specialist at a tech services company
Support is the best in class.
Read full review of Tintri Global Center [EOL] »
Anonymous User
Enterprise Architech at UC Irvine
Customer Service: They have been very responsive to all questions and tickets. Technical Support: They have been...
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Anonymous User
Information Systems Manager
Customer Service: The customer service is good. Technical Support: The level of technical support is excellent.
Read full review of Tintri VMstore T7000 »

Review 1 of 30

Technical Support

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