Compare Acronis vs Cohesity

Acronis

Based on 207 reviews.

Cohesity

Based on 86 reviews.

Latest Research

Buyer's Guide

Acronis Cyber Protect vs. Cohesity DataProtect

July 2025

Cohesity DataProtect vs. Acronis Cyber Protect

Updated: July 2025

Buyer's Guide

Acronis Cyber Protect vs. Cohesity DataProtect

July 2025

Acronis Cyber Protect vs. Cohesity DataProtect

Updated: July 2025

Overview

Acronis International GmbH is a private Swiss company which provides data protection solutions worldwide. Acronis develops software for backup, disaster recovery, and secure file sharing and data access. Founded in 2003, the majority of Acronis' customers are small and medium-sized enterprises with several hundred employees. Acronis provides comprehensive backup and recovery solutions for both physical and virtual environments, Windows and Linux servers, as well as multiple hypervisors.

Information Not Available

Sample Customers

Acronis Cyber Protect

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda

Acronis Cyber Protect Cloud

Zebra Systems

Acronis Cyber Infrastructure

Computol, dmi Networking

Cohesity DataProtect

Tribune Media

Cohesity Data Cloud

Navis, 1st Security Bank, Brown University, WestLotto

Cohesity C4000 Series

Cisco, Kyriba, WHOA.com, Aller, Master

Cohesity C6000 Series

Cisco, Kyriba, WHOA.com, Aller, Master

Popular Solutions

Acronis Cyber Protect

14 reviews

Acronis Cyber Protect Cloud

23 reviews

Acronis Disaster Recovery

12 reviews

Cohesity DataProtect

14 reviews

Cohesity Data Cloud

3 reviews

Cohesity SpanFS

0 reviews

Top Industries

Computer Software Company

16%

Comms Service Provider

13%

Manufacturing Company

Real Estate/Law Firm

Educational Organization

19%

Financial Services Firm

13%

Computer Software Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

SameerMogale
Independent Business Owner at 3Kay Solutions
I was using Acronis Cyber Protect that included the backup and usual device support and also EDR. In this instance,...
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Sagar Bargode
Technology Specialist at Ideeya technologies
We helped our customers to implement Acronis Disaster Recovery for their main use cases. Our customers are from...
Read full review of Acronis Disaster Recovery »
Pascal Egli
CEO at ASOVA
I use Acronis Cyber Infrastructure primarily to save our M365 resources. The implementation was simple, and the...
Read full review of Acronis Cyber Infrastructure »
Bert Hickman
Owner at Stoneridge Engineering, LLC
I use Acronis for backups. I use it to back up to other drives on the network, back up the entire system, including...
Read full review of Acronis Cyber Protect Home Office »
Sainath Konduru
Information Technology Administrator at a manufacturing company
I am using Acronis Cyber Cloud ( /products/acronis-cyber-cloud-reviews ) for database storage, specifically for...
Read full review of Acronis Cyber Cloud »

Review 1 of 5

AmarpreetSingh
Technical Architect at Wipro Limited
I use this solution primarily for data protection and data security.
Read full review of Cohesity Data Cloud »
Stefan-Motsch
Evangelist / CTO at fgnext
Our customers typically use Cohesity DataProtect ( /products/cohesity-dataprotect-reviews ) for backup and...
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at fgnext
Our customers use Cohesity SmartFiles ( /products/cohesity-smartfiles-reviews ) in conjunction with Cohesity SpanFS (...
Read full review of Cohesity SmartFiles »
Anonymous User
Solution Architect at a computer software company

Read full review of Cohesity C4000 Series »

Review 1 of 4

Customer Service

Gitesh Chavan
Enterprise Support Specialist at teamone technologies pvt ltd
Technical support is always prompt. I would rate them ten out of ten.
Read full review of Acronis Cyber Cloud »
Stavros Samiotis
Partner Account Manager at Interworks S.A.
We selected Acronis Disaster Recovery because it provided quick and effective support. Afterward, when we needed...
Read full review of Acronis Disaster Recovery »
RandeepPawar
Technical Director at Tecstaq
Acronis offer good support which is available 24 hours a day, seven days a week. As we are a gold partner, we are...
Read full review of Acronis Cyber Protect »
Gitesh Chavan
Enterprise Support Specialist at teamone technologies pvt ltd
Acronis Backup support could improve. The chat support that they have available is slow, they are not responsive....
Read full review of Acronis Cyber Protect »
Darwin Cabiluna
Technical Director at Edge Cloud
We haven't really had any issues with the solution or technical support.
Read full review of Acronis Cyber Protect Cloud »
RandeepPawar
Technical Director at Tecstaq
We do not have experience with customer service and support because we have certified employees who have been able to...
Read full review of Acronis Disaster Recovery »
Albert Simon
Co-Owner at Angels Dtp
Technical support is excellent. When I needed help, in the beginning, they did it with a remote connection. They were...
Read full review of Acronis Cyber Protect »
Sobaan Shamsi
Sales Attendant at Zoffec Infotech
The product's support is good.
Read full review of Acronis Cyber Protect Cloud »
Rishan-Ahmed
Channel Manager (Engineer) at Dataguard MEA
I would give technical support a rating a seven out of 10. The second level support team is very good.
Read full review of Acronis Disaster Recovery »
Anonymous User
Group CIO at a construction company
I have experience with the technical team of the product, and I feel that they offer good support. The technical team...
Read full review of Acronis Cyber Protect Cloud »
Anonymous User
Applications Analyst IV
Technical support has been excellent.
Read full review of Acronis Cyber Protect »
Anonymous User
IT Manager at a tech services company
Up to now I didn't have to reach technical support for any kind of problem with Acronis because up to now I never had...
Read full review of Acronis Cyber Protect »
Anonymous User
Director at a tech services company
My team has interacted with them, and it has been fine. I don't interact with them myself.
Read full review of Acronis Cyber Protect »
Anonymous User
Senior Consultant at a marketing services firm
The support has been great. they don't need to be faster. They're very helpful and responsive, and we're satisfied...
Read full review of Acronis Cyber Protect »
Anonymous User
IT security consultant at a tech services company
The tech support for Acronis Disaster Recovery has been good for us. The support team is knowledgeable, and the...
Read full review of Acronis Disaster Recovery »
Anonymous User
Principal ICT Specialist - Infra at a transportation company
3/5.
Read full review of Acronis Cyber Protect »
Anonymous User
Business Development - Cloud&OTT Sales at a tech services company
I would give technical support a rating of 9/10.
Read full review of Acronis Cyber Protect Cloud »
Anonymous User
Technical Director at a tech services company
The technical support is very good.
Read full review of Acronis Cyber Protect Cloud »
Anonymous User
Owner at a tech services company
I would give technical support a rating of 8/10. They are very good, quick to access, quick for remote to server, and...
Read full review of Acronis Cyber Protect »
Anonymous User
Linux Administrator at a pharma/biotech company
Their support is very good and professional. I opened a case through our management site, and they called me. They...
Read full review of Acronis Cyber Protect Cloud »
Anonymous User
CTO at a tech services company
The support is generally fine, but the process can be a bit tedious at times. Technicians have mentioned that a...
Read full review of Acronis Cyber Protect Cloud »
Anonymous User
Works
Outstanding. Their telephone support is wonderful, including their ability to take control of my computer and...
Read full review of Acronis Cyber Protect »
Anonymous User
Owner
Recently, fantastic. I'm very happy with them. I actually complained to the head office a few times two years ago...
Read full review of Acronis Cyber Protect »
DevenShah
Director at a tech services company
I can't say that we are too satisfied with technical support. When you open a ticket, it takes too long to get a...
Read full review of Acronis Cyber Protect Cloud »
Emrah Aykutalp
IT Operation Infrastructure Virtualization Specialist at a energy/utilities company
I would rate the technical support as a nine out of 10.
Read full review of Acronis Cyber Protect »
Anonymous User
Technical Sales Advisor/Deploy Agent at a tech services company
Customer service can open a ticket for you, but it could be several days before you hear back from them.
Read full review of Acronis Cyber Protect »
Gamma Gabriel Atega
Product Manager at Midtown
I fix the problems by myself.
Read full review of Acronis Cyber Protect »
Sajith Kalinga
Senior System Engineer at avian Technologies (pvt) ltd
Technical support is helpful. We like that the support is available in the region and it is great working with them.
Read full review of Acronis Cyber Protect »
Anonymous User
President/Owner
On a scale of one to 10, I'd give them an eight. They haven't had enough techs to answer my call immediately, so I've...
Read full review of Acronis Cyber Protect »
Tudor Ancu
CEO at Ankh It Srl
We raise a support ticket when we need help. Depending on what we write in the ticket, the support team will come...
Read full review of Acronis Cyber Protect »

Review 1 of 30

Nelson Sendino
Coordinator, Network Architecture & Cybersecurity at San Mateo County Office of Education
I haven't had to call tech support. I can't speak to how helpful or responsive they are.
Read full review of Cohesity DataProtect »
Nelson Sendino
Coordinator, Network Architecture & Cybersecurity at San Mateo County Office of Education
I personally haven't dealt with technical support in the past, however, one of my colleagues has. My understanding is...
Read full review of Cohesity DataProtect »
AmarpreetSingh
Technical Architect at Wipro Limited
My experience with their customer service is rated at eight out of ten. Sometimes I face delays, which can be...
Read full review of Cohesity Data Cloud »
Giovanni Golinelli.
Hybrid IT Architect at Quanture Spa
The customer service and support are fast and professional, and we have a dedicated support colleague who acts as a...
Read full review of Cohesity DataProtect »
ManiKanta
Senior Engineer at American Express
The solution's technical support team is very responsive. Their technical account managers proactively monitor the...
Read full review of Cohesity DataProtect »
Anonymous User
Works at a financial services firm
So far so good, a few little issues, nothing dramatic but support was able to help. Their support site already...
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at fgnext
My support experience is reliable, and issues with Cohesity Data Cloud have not been encountered, suggesting a robust...
Read full review of Cohesity Data Cloud »
Anonymous User
System Engineer at Swisslos Interkantonale Landeslotterie
Cohesity support will help you with every problem, regardless of the environment.
Read full review of Cohesity DataProtect »
Anonymous User
Senior Information Technology Manager at a tech vendor
Customer Service: 10 out of 10. Technical Support: 10 out of 10.
Read full review of Cohesity DataProtect »
Anonymous User
President at a computer software company
I have never contacted technical support. I am not in tech support.
Read full review of Cohesity Data Cloud »
Anonymous User
Data Center Manager at a logistics company
I did not use the support from the vendor.
Read full review of Cohesity DataProtect »
Eduardo Pardo
Global Infrastructure Architect at Finning International Inc
Their support works very well. From the technical aspect, they are very good. I would rate them a nine out of ten...
Read full review of Cohesity DataProtect »
Anonymous User
Infrastructure Architect at a manufacturing company
My experience with support is mixed. There are times where the response and resolution are quick but at times, there...
Read full review of Cohesity DataProtect »
Anonymous User
Advisor Architect at a insurance company
I would say Cohesity support is somewhere in between good and very good. But, of course, it depends on which region...
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at fgnext
I would rate the support somewhere around eight to nine out of ten. I lean more toward nine. If you know what you are...
Read full review of Cohesity SpanFS »
Nicco Putra
Alliance Manager at Berca Hardaya Perkasa
We do not have experience with technical support, so I am not in a position to guage it.
Read full review of Cohesity DataProtect »
Anonymous User
Solutions Architect at a tech services company
I rate Cohesity support eight out of 10. I haven't had any issues. I guess it depends on who you talk to and what...
Read full review of Cohesity DataProtect »
Anonymous User
Sr. Infrastructure Specialist at a energy/utilities company
Customer support from our local team has been great. There is lots of expertise and a general willingness to help....
Read full review of Cohesity DataProtect »
Anonymous User
Senior Infrastructure Engineer at a healthcare company
Support has been great. The response time has been very quick. I have even received responses on the weekend.
Read full review of Cohesity DataProtect »
StewartSJ3
Network Engineer at a healthcare company
Customer Service and Support are top notch. Each issue we've thrown at them has been answered and addressed quickly....
Read full review of Cohesity DataProtect »
Roberto S.
Team Leader at Leonardo
Cohesity provides great support, both remote and onsite.
Read full review of Cohesity DataProtect »
Anonymous User
Datacenter Management at a tech services company
Superior!
Read full review of Cohesity DataProtect »
Anonymous User
Solution Architect at a computer software company
I haven't had any experience with them.
Read full review of Cohesity C4000 Series »
Anonymous User
Lead Technical Architect at a financial services firm
They are excellent.
Read full review of Cohesity DataProtect »
BrnG
Architect - infra at Ørsted Services
The product team and Cohesity representatives are always reachable and fill the gaps that are not available in the...
Read full review of Cohesity DataProtect »
Anonymous User
Director, Administrative & Residential Information Technology at a university
Customer Service: 10 Technical Support: 10
Read full review of Cohesity DataProtect »
Anonymous User
Responsable de Servicios TI (Comunicaciones, MonitorizaciÃ³n, VirtualizaciÃ³n y Almacenamiento) at a construction company
We've contacted Cohesity support at times. It's good.
Read full review of Cohesity DataProtect »
Anonymous User
Network Administration Supervisor at a insurance company
We have had a few support tickets, which have been dealt with quickly and appropriately. We did have one ticket where...
Read full review of Cohesity DataProtect »
Panav D Sharma
Quality Engineer II at Cvent
The support team could do a better job. Sometimes finding the correct person is cumbersome and time consuming.
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Anonymous User
System Engineer at a educational organization
Customer support is great.
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Review 1 of 30

Technical Support

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