Compare 11:11 Systems vs SAP

11:11 Systems

Based on 6 reviews.

SAP

Based on 1696 reviews.

Sample Customers

11:11 Cloud

CMC Interactive, Benefits Consultants Group

SAP HANA Enterprise Cloud

FC Bayern Munich, Reuters News Agency, MEMEBOX

Popular Solutions

11:11 Cloud Backup

0 reviews

11:11 Cloud

0 reviews

11:11 Disaster Recovery

0 reviews

SAP S/4HANA

25 reviews

SAP Business Data Cloud

50 reviews

SAP BusinessObjects Business Intelligence

13 reviews

Top Industries

Construction Company

19%

Financial Services Firm

Comms Service Provider

Outsourcing Company

Manufacturing Company

11%

Outsourcing Company

Financial Services Firm

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Senior IT Infrastructure Project Manager at a energy/utilities company
We are using this solution to backup Microsoft 365 data, including SharePoint, Exchange, and Teams.
Read full review of 11:11 Cloud Backup »
Anonymous User
Database Expert at a tech company

Read full review of 11:11 Disaster Recovery »
Anonymous User
Operations Expert at a manufacturing company

Read full review of 11:11 Cloud »
Anonymous User
Database Expert at a tech company

Read full review of Sungard Data Center Outsourcing [EOL] »

Review 1 of 4

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »

Review 1 of 5

Customer Service

Brian Lippold
Network Administrator at BROCKPORT CENTRAL SCHOOL DISTRICT
Their technical support is very good. I have contacted them a couple of times and I have never had a bad experience...
Read full review of 11:11 Cloud Backup »
Anonymous User
Senior IT Infrastructure Project Manager at a energy/utilities company
The technical support is very good.
Read full review of 11:11 Cloud Backup »

Review 1 of 2

Gebrehiwot Tesfay Gebreslassie
Business Intelligence Senior Developer II at Ethiopian Airlines
Technical support could be a bit better. We haven't been completely satisfied with them.
Read full review of SAP Data Services »
Keerthana Jayathran
SAP BTP Developer at Wipro Limited
If you are using a ticket, it is pretty much, like, they will assist us well. But, without raising a ticket, it is...
Read full review of SAP Intelligent RPA »
Milton Palacios
Sales Manager BI at Exxis
The technical support from SAP Business One on AWS is great.
Read full review of SAP Business One »
MuhammadWaqar
IT Director at Interwood Mobel Pvt Ltd
SAP's technical support is average. They are not too good but also not too bad.
Read full review of SAP Business One »
Anandha Krishna
Senior Architect at iQM
The customer service and support are good, but it depends on our contract with SAP. A strong contract agreement will...
Read full review of SAP BW4HANA »
ShahidAhmed
Customer Success Executive at Thal Limited
Before getting support from TMC, my company used to get support from SAP Pakistan. Within the company, my team is...
Read full review of SAP HANA »
Chakrapani Mishra
Practice Head at Arete Global
SAP’s support is good.
Read full review of SAP Business Technology Platform »
Eury Reyes P
Analista sr. de procesos de transformación digital at a consumer goods company
I would rate SAP support a seven. In my experience, the level of support can vary depending on the customer’s...
Read full review of SAP Signavio Process Manager »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
Regarding technical support, after a recent licensing issue caused a temporary halt, we realized the importance of...
Read full review of SAP PowerDesigner »
Hatem Mohamed Nageeb Salama
Senior Sales and Presales Director at a tech services company
The SAP technical support is very poor. We don't rely on SAP support; we always rely on the partner. They hire very...
Read full review of SAP Business One »
ClaudeDa Silva
Ho Finance Methods and Tools at Airbus Atlantic
I have not contacted SAP support and have not experienced any issues requiring their assistance.
Read full review of SAP S/4HANA Cloud »
Juzar Badami
Head of SAP Center of Excellence at a consumer goods company
The technical support could be improved.
Read full review of SAP S/4HANA »
Mukesh Mathur
Assistant IT manager at a construction company
When we encounter something that requires attention, we submit a ticket on the SAP portal. Their response time...
Read full review of SAP SuccessFactors »
Hisham Ismail
Director of Operations of Support / co CEO at Snag Free
I don't have complaints about the support. They were able to point out the problem.
Read full review of SAP S/4HANA Cloud »
Anonymous User
IT at a marketing services firm
I am satisfied with the technical support provided by SAP. I would rate their technical support as excellent.
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
Data Solution Consultant | Owner at a non-tech company
SAP PowerDesigner is not a product that's really actively developed anymore in the sense that the user interface is...
Read full review of SAP PowerDesigner »
Miguel Vargas
Software Engineer at a mining and metals company
I don't use the technical support provided for the solution since I prefer to use the web or the internet to search...
Read full review of SAP BusinessObjects Business Intelligence »
Adebisi Odeyingbo
Director at Shirostreet
The customer service and support are stable enough. I rate them an eight out of ten.
Read full review of SAP NetWeaver »
Anonymous User
SAP HCM and HR Consultant at a tech consulting company
7.5/10
Read full review of SAP HCM »
Anonymous User
Senior Application Analyst at a healthcare company
Customer Service: Customer service was great I had a couple questions and they walked me thru it quick and easy....
Read full review of SAP Crystal Reports »
Anonymous User
Senior Database Administrator & BigData Administrator at a financial services firm
Six out of 10.
Read full review of SAP IQ »
Anonymous User
Consultant at a tech services company
Customer Service: It could be better. Technical Support: Could also be better. There are still a few niggles that...
Read full review of SAP Data Services »
Jay Gandhi
Digital Consultant at FPT Software Strategic Unit no 17
The technical support for SAP Data Services is good, particularly in the Asia Pacific region. Technical support...
Read full review of SAP Data Services »
Anonymous User
Manager at a consumer goods company
The technical support for general issues gives us a good response, but for certain critical issues, it can takes four...
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
BI/BO Hana Application Consultant at a manufacturing company
Technical support for SAP BusinessObjects Business Intelligence Platform is okay, but it depends on the priority...
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
Manager at a tech vendor
My experience with SAP tech support is satisfactory; they respond in a reasonable timeframe, although the product...
Read full review of SAP Business Data Cloud »
MARTIN BAÑALES
Independent Consultant at Bosch&Cia
The customer service and support team are good. I rate them an eight out of ten.
Read full review of SAP CRM »
YogendraSingh
Head-IT/SAP at Barista Coffee Company Ltd.
Technical support is good. There's no need for them to be better or faster than they already are.
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
Head of PMO at a tech company
In terms of support, there still are some places here and there for them to improve. But their support is mostly...
Read full review of SAP S/4HANA »
LIN WEN
Chief Executive Officer at AVIC software & Service
Technical support is pretty good. SAP doesn't respond immediately, but they deal with the most critical issues.
Read full review of SAP BW4HANA »

Review 1 of 30

Technical Support

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