Compare 11:11 Systems vs SAP

11:11 Systems

Based on 6 reviews.

SAP

Based on 1639 reviews.

Sample Customers

11:11 Cloud

CMC Interactive, Benefits Consultants Group

SAP HANA Enterprise Cloud

FC Bayern Munich, Reuters News Agency, MEMEBOX

Popular Solutions

11:11 Cloud Backup

0 reviews

11:11 Cloud

0 reviews

11:11 Disaster Recovery

0 reviews

SAP S/4HANA

61 reviews

SAP BusinessObjects Business Intelligence Platform

14 reviews

SAP ERP

9 reviews

Top Industries

Computer Software Company

11%

Performing Arts

Manufacturing Company

University

Manufacturing Company

13%

Computer Software Company

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Brian Lippold
Network Administrator at a educational organization
In iland, they utilize Veeam. Veeam is a big partner of iland, the two of them work together, using a different...
Read full review of 11:11 Cloud Backup »
Anonymous User
Database Expert at a tech company

Read full review of 11:11 Disaster Recovery »
Anonymous User
Operations Expert at a manufacturing company

Read full review of 11:11 Cloud »
Anonymous User
Database Expert at a tech company

Read full review of Sungard Data Center Outsourcing [EOL] »

Review 1 of 4

Salman Mukhtar Baig
SAP Technical Manager at a manufacturing company
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at a computer software company
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Analytics Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
ShahzadRafique
Head of Product strategy (Mobility & Islamic Banking) at a computer software company
It was basically for branchless banking and mobile wallet. There are multiple use cases built on top of that...
Read full review of SAP Mobile Platform »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Customer Service

Brian Lippold
Network Administrator at a educational organization
Their technical support is very good. I have contacted them a couple of times and I have never had a bad experience...
Read full review of 11:11 Cloud Backup »
Anonymous User
Senior IT Infrastructure Project Manager at a energy/utilities company
The technical support is very good.
Read full review of 11:11 Cloud Backup »

Review 1 of 2

Hisham Ismail
Director of Operations of Support / co CEO at a tech services company
I don't have complaints about the support. They were able to point out the problem.
Read full review of SAP S/4HANA Cloud »
R Parthipan
System Architect at a tech services company
When seeking assistance, we typically prefer to hold an annual company support conference. When requesting support,...
Read full review of SAP S/4HANA »
Ketty Mondoringin
Talent Acquisition, Rewards, and HR Digitalization Department Manager at a manufacturing company
I have contacted the technical support for the solution. The response from the solution's technical support was fast....
Read full review of SAP SuccessFactors »
Rajnikant Verma
SAP S4 Hana Solution Architect / Presales at a tech vendor
SAP now comes with BTP (Business Technology Platform) to provide technical support and development services, which is...
Read full review of SAP HANA Enterprise Cloud »
Mukesh Mathur
Assistant IT manager at a construction company
When we encounter something that requires attention, we submit a ticket on the SAP portal. Their response time...
Read full review of SAP SuccessFactors »
Vinayak Shenoy Katarsal
IT Manager at a consultancy
The customer support team is good because of vendor and priority.
Read full review of SAP HANA »
Vishal Khare
IT manager at a wholesaler/distributor
SAP provides efficient technical support services.
Read full review of SAP Master Data Governance »
SanjeevKumar14
Senior Manager at a tech vendor
We've gotten in touch directly with SAP NetWeaver support, for example, with expediting OSS messages we've raised....
Read full review of SAP NetWeaver »
Anonymous User
Technology Lead at a tech services company
Yeah. The support needs much improvement. I would rate them a six out of 10.
Read full review of SAP IQ »
Anonymous User
Head of PMO at a tech company
In terms of support, there still are some places here and there for them to improve. But their support is mostly...
Read full review of SAP S/4HANA »
Ramasamy Telungupalayam
SAP Intelligent Enterprise Manager at a printing company
We don't require that much support; it's all in the cloud and it's been pretty good. It's well supported I would say.
Read full review of SAP Analytics Cloud »
Anonymous User
Digital Enterprise Architect at a tech services company
I have not been in touch with technical support.
Read full review of SAP Analytics Hub »
Anonymous User
IT manager at a tech services company
I haven't contacted SAP for support with ERP, but I have a relationship with them. My previous company was a software...
Read full review of SAP ERP »
Anonymous User
Business Systems Lead at a retailer
The SAP technical support is pretty good.
Read full review of SAP Identity Management »
Anonymous User
Sr. Manager - SAP Authorization & Complaince at a pharma/biotech company
I have used their technical support. It is through tickets that we raise any issues to global support of SAP. There...
Read full review of SAP Access Control »
Pallavi A
Lead Solution Engineer at a tech services company
Customer support is very quick.
Read full review of SAP S/4HANA Cloud »
DeependraSurana
Associate Director- People Analytics at a tech services company
My technical team is talking to SAP directly. However, I haven't seen any escalation for quite some time. It's pretty...
Read full review of SAP Cloud Platform »
Anonymous User
SAP MDG Consultant at a tech services company
I have never been in contact with technical support.
Read full review of SAP ERP »
Bruno Valentim
Owner at a engineering company
I would describe technical support as good. It's always worked for me and therefore I have no complaints.
Read full review of SAP HANA »
Anonymous User
SAP BO/BW Consultant at a university
Customer Service: Very Good Technical Support: Excellent
Read full review of SAP BusinessObjects Business Intelligence Platform »
Ahmed Abdelhady
Executive Manager & CO. Founder at a tech services company
I would rate customer service and technical support from SAP as a seven, on a scale from one to 10, where one is the...
Read full review of SAP HANA Enterprise Cloud »
Reviewer302462
Tech Director at a computer software company
I often communicate with the technical support and customer service of SAP IQ, and it has not been very impressive....
Read full review of SAP IQ »
Anonymous User
Infrastructure Manager at a tech services company
Their technical support is very good. I would give them an eight out of ten. The response time is long. If I make a...
Read full review of SAP S/4HANA Cloud »
Anonymous User
Business Intelligence Manager
6/10 - I haven't really had to reach out to SAP much for any support on it.
Read full review of SAP Lumira »
Patrick Steenkamp
Project Manager at a consultancy
Good, as this is done in-house.
Read full review of SAP NetWeaver Enterprise Portal »
Usman Saleem
Senior Manager IT Business Systems Architect / SAP Project Manager at a consumer goods company
we don't really deal with technical support very often. They are pretty efficient and they respond on time. So far,...
Read full review of SAP ERP »
Anonymous User
Project Leader at a tech services company
I would give technical support the highest possible rating.
Read full review of SAP Portfolio and Project Management »
Anonymous User
Client Relationship Manager at a tech services company
Technical support from SAP is great. If you're not able to do it as a partner, you always have SAP's help.
Read full review of SAP Business One »
Anonymous User
Junior SAP Consultant at a tech company
I've never reached out to Lumira customer service. Overall, I'm happy with their releases. Their releases seem to be...
Read full review of SAP Lumira »
Anonymous User
Consultant at a tech services company
10/10 - technical support is brilliant.
Read full review of SAP BusinessObjects Business Intelligence Platform »

Review 1 of 30

Technical Support

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