At the starting phase of my career, I dealt with VMware vCenter for multiple solution propositions for clients. My present company has multiple vCenters deployed across several countries, including UK, Australia, Ashburn in the US and also in Pakistan.
I personally manage multiple vCenters and hosts, I deal with more than 200 hosts that need to be managed. Our company is a huge client of VMware vCenter.
Technology Solution Consultant at DWP Technologies
Has user-friendly and valuable features, including DRS, high availability and manageable switches
Pros and Cons
- "The DRS, high availability and manageable switches are the most valuable features of VMware vCenter"
- "The licensing model of VMware vCenter can be improved"
What is our primary use case?
What is most valuable?
The DRS, high availability and manageable switches are the most valuable features of VMware vCenter. In our company all the features of VMware vCenter are utilized. The main function of the DRS feature is resource management. For instance, suppose one VM has operations in Node 1, in case of a disaster the DRS feature transfers the VM to another host or cluster. The DRS feature of the solution ensures high availability without any downtime across VMs.
What needs improvement?
The vSAN feature can be used for storage management and the solution can be used for desktop and application virtualization. You can use multiple products in integration with VMware vCenter to improve the deployed environment and enhance security features.
The solution's capability can be improved in different infrastructures depending upon segregated ports, multiple clusters and network segregation. For example, multiple network segregations can be implemented for network security and network bandwidth consumption.
The licensing model of VMware vCenter can be improved. It's an expensive product, and the market demands a cost-effective solution. For almost every feature in VMware vCenter, a separate license needs to be purchased, including the DNS feature and node expansion. Customers will feel uncomfortable with the solution due to the cost structure.
For how long have I used the solution?
I have been using VMware vCenter for ten years.
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What do I think about the stability of the solution?
It's a highly stable product. I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
If a strong extended cluster is required in the solution, VMware vCenter offers extendable features for a huge number of nodes in the existing environment, the sub-office, and other additional offices.
For example, if your country has an office and cluster in a specific country and you want to extend the solution to another country with high availability, you can achieve it. If VMware vCenter needs to be scaled across applications and other departments of your organization, it can achieved by adding more hosts, which can be called host scalability.
There are more than 2000 VMware vCenter users in our company. I think my company might migrate to a different product for the hardware virtualization in a couple of years.
How are customer service and support?
Excellent technical support has been offered to me over the ten years of usage. There are commendable resources available with the tech support department of the solution. I would rate the tech support an eight out of ten.
How was the initial setup?
VMware vCenter offers an effortless setup process. I don't think the vendor has anything to improve in the product's setup process.
Some resources need to be gathered for VMware vCenter deployment, including suggested RAM. The solution can be deployed in around 15 minutes, if you have hardware of high specifications.
What was our ROI?
VMware vCenter allows the management of multiple hosts in one single node. For instance, suppose one of our company's customers uses 20 hosts to manage numerous applications, when I proposed VMware vCenter, the 20 hosts got concluded to 5 nodes which can be managed by the solution.
Thus, in the aforementioned scenario, VMware vCenter can save the cost of 15 nodes, this is how ROI can be achieved through cost savings in the first month of VMware vCenter's deployment.
What other advice do I have?
VMware vCenter is a user-friendly product. About 70% customers of virtualization in our country are using VMware products and the market is booming. I believe multiple sectors such as banking and FMCG in our country will gradually move towards more cost-effective solutions such as KVM.
I would recommend VMware vCenter to others due to its high stability and excellent application availability. I would rate the solution as eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Principal Analyst at Pima Community College
Easy-to-learn technology with a straightforward setup process
Pros and Cons
- "The initial setup is straightforward even for complex environments with around 100 hosts."
- "It could display the status of the storage space in terabytes, the number of VMs, etc."
What is our primary use case?
We use the product to manage all the VMware hosts.
How has it helped my organization?
The platform provides a single pane of glass to manage all the VMs. It allows us to consolidate multiple systems into one console.
What is most valuable?
The product’s most valuable feature is 100% availability of the systems and hardware. It proved to be a crucial feature while working in a healthcare environment for ensuring patient safety.
What needs improvement?
They could improve the product’s dashboard features in terms of providing more realistic information. It could display the status of the storage space in terabytes, the number of VMs, etc. Also, they should provide more alerting capabilities.
They could add NSX features from VSphere for the micro-segmentation of virtual networking in the licensing structure.
For how long have I used the solution?
We are using the 7.0U3 version of VMware vCenter.
What do I think about the stability of the solution?
I rate the platform’s stability a ten out of ten.
What do I think about the scalability of the solution?
We can deploy multiple vCenters and links to fault tolerance and high availability. In the scenario where a single vCenter is deployed, if it were to go down, there is a need for a rebuild. However, the rebuilding process is straightforward, especially when configurations are backed up. To enhance resilience, the option to scale out by deploying two or more vCenters and linking them is available.
I rate the platform’s scalability a ten out of ten.
Which solution did I use previously and why did I switch?
We have used AHV and Hyper-V in the past. However, both of these solutions were inferior to VMware's offering.
How was the initial setup?
The initial setup is straightforward even for complex environments with around 100 hosts. The process is easy for deployment with a smaller number of hosts as well. In case of any issues, the support team provides solutions within a few minutes rather than hours or days.
What was our ROI?
The product generates a return on investment. The elimination of the need for multiple administrators or engineers handling diverse consoles streamlines operations and significantly reduces labor costs. The consolidated management not only saves time but also eliminates the need for extensive training. VMware is widespread across 90% of the market ensuring the same portion of technical staff availability.
What's my experience with pricing, setup cost, and licensing?
I have worked in two different industries. For the healthcare industry, the price is considerably higher than the education industry. They must even out the pricing across the board as no industry should pay less or more than the other.
What other advice do I have?
We use the product to take snapshots before undertaking updates or upgrades, ensuring a failback mechanism in case of issues. Additionally, when performing maintenance on the physical equipment where VMs reside, vCenter facilitates system transfer to hardware unaffected by the update. It helps with the placement of hosts in maintenance mode, execution of update tasks, and reintegration into the environment. It provides fault tolerance capabilities. We can easily integrate it with Rubrik, a third-party tool.
It is an easy technology to learn. I rate it a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Network Manager Admin at Yamaha
Helps host the entire set of production and development servers used in an organization
Pros and Cons
- "I can say that the product is stable because we have been using the tool for the last fifteen years in our company, and there has been no issue."
- "There have been some ongoing conflicts since VMware was taken over by Broadcom."
What is our primary use case?
I don't directly use VMware because I am in charge of the network side, and there is a server team that uses it. However, I use the solution in my company for the servers, local development, and production, as well as for managing all the servers.
What is most valuable?
I can say that the product is stable because we have been using the tool for the last fifteen years in our company, and there has been no issue. It is a very good product.
What needs improvement?
Nowadays, there are some problems with the product, especially after VMware was taken over by Broadcom. People face some challenges since Broadcom does not share any licenses with customers. The tool's licensing cost has increased too much compared to what it was in the past. Our company needs to check all the hardware to see if we need to buy VMware. To get some more details regarding the challenges faced, I will have to contact my company's server team. There have been some ongoing conflicts since VMware was taken over by Broadcom.
The tool's price and the hardware compatibility are areas of concern where improvements are required.
For how long have I used the solution?
I have been using VMware vCenter for fifteen years.
What do I think about the stability of the solution?
It is a very stable solution. Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
As of now, there are no scalability issues with the product. Scalability-wise, I rate the solution a nine out of ten.
Which solution did I use previously and why did I switch?
My company uses SolarWinds for monitoring purposes.
How was the initial setup?
The product's initial setup phase is easy and not very complex.
The solution's initial setup phase takes three days.
What about the implementation team?
During the installation process, my company contacts the OEM and support and not the consultant's support. My company already has a technical team, so we take care of the tool, and if any issues arise with the product, we only talk to the OEM.
What was our ROI?
The tool's ROI is good since the last fifteen years my company has been using it, and there have been no issues. I know the tool has a very minimum number of issues. The entire production and development servers are hosted on VMware vCenter, so there is good ROI experienced by the organization.
What other advice do I have?
Speaking about the disaster recovery capabilities, my company has two data centers, one in Delhi, and the other one in Chennai. If there is a need to use the disaster recovery capabilities, our company can go for the failover.
I recommend the product to others who plan to use it, but before that, I would also suggest that they need to understand that VMware has been taken over by Broadcom and that they can face some price and hardware compatibility issues.
All of our company's development servers and production servers are hosted under VMware vCenter, which is valuable for our business since it allows our business to continue without any downtime. Not just the user communication but everything else is hosted on the vendor server.
I rate the tool an eight or nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr Service Engineer at a healthcare company with 1,001-5,000 employees
Makes it easier to manage a larger number of nodes per cluster
Pros and Cons
- "It is easier to manage a larger number of nodes per cluster. Currently, if we are managing a minimum of 64 nodes in a single cluster, that capacity can be increased."
How has it helped my organization?
There are multiple scenarios to consider. One important aspect is the use of snapshots, which are helpful for building anything on Azure. With snapshots, we can capture the state of a virtual machine and revert back to it, using VMware's features. Another valuable feature is vMotion, which allows us to manage and migrate virtual machines from one node to another. This capability is particularly useful for ensuring high availability; if there's an issue with a node, we can seamlessly migrate the virtual machines to another node.
What is most valuable?
It is easier to manage a larger number of nodes per cluster. Currently, if we are managing a minimum of 64 nodes in a single cluster, that capacity can be increased. Another notable feature is migration, facilitated by VMwareSync. There are minimum memory and CPU requirements, but these can be scaled up along with additional CPU resources for virtual machines, thereby enhancing the available features.
What needs improvement?
if VMware can introduce multiple other good features, it will further help us work.
For how long have I used the solution?
I have been using VMware vCenter for ten years.
What do I think about the stability of the solution?
I rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
Scalability is impressive. I've worked with clusters comprising 15-16 nodes. VMware vCenter can manage up to 64 nodes in a single cluster, which is a substantial increase.
More than 5,000 users are using this solution.
I rate the solution’s scalability a ten out of ten.
How was the initial setup?
The initial setup is easy and takes an hour to complete. It comes with ready-to-use templates for virtual machines.
We will download the OEM template from the vCenter side, and then deploy it on the server wherever we need it.
I rate the initial setup a nine out of ten, where one is difficult, and ten is easy.
What's my experience with pricing, setup cost, and licensing?
The product is cheap. It is a one time purchase.
I rate the product’s pricing a out of ten, where one is cheap and ten is expensive.
What other advice do I have?
The GUI interface for the monitoring tool is good. We have VMware security features integrated, which is beneficial. Data encryption and robust infrastructure are additional advantages.
One feature is DRS which manages virtual machines. Thus, it migrates virtual machines, adjusting the resources in the background.
Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
VMware/ Storage Specialist at a energy/utilities company with 10,001+ employees
Offers highly valuable centralized features and has significantly simplified VM deployment and management processes
Pros and Cons
- "Some of the most valuable features of vCenter are LACP and vSphere Distributed Switches, as they simplify VLAN propagation between hosts and enable networking duplication and replication."
- "Areas for improvement with vCenter include changes in licensing models."
What is our primary use case?
You use vCenter in data center operations as the core of your investment infrastructure, coordinating products like NSX, HSL, HSAX, and Cyber Recovery Manager.
What is most valuable?
Some of the most valuable features of vCenter are LACP and vSphere Distributed Switches, as they simplify VLAN propagation between hosts and enable networking duplication and replication, particularly beneficial in hyper-converged network environments.
What needs improvement?
Areas for improvement with vCenter include changes in licensing models, such as the shift to a subscription model, which may increase costs and lead to conflicts.
For how long have I used the solution?
I have been using VMware vCenter for ten years.
What do I think about the stability of the solution?
I would rate the stability of vCenter as almost a perfect ten out of ten.
What do I think about the scalability of the solution?
I would rate the scalability of vCenter as a ten out of ten.
Which solution did I use previously and why did I switch?
The main differences between Azure and VMware include the level of control and integration. VMware offers a comprehensive server and virtualization solution with extensive control, while Azure provides integration with other Microsoft services but may lack complete control over networking and troubleshooting processes.
How was the initial setup?
The initial setup of vCenter is now straightforward, especially with the virtual appliance. Typically, one person can handle deployment and configuration, and maintenance is rarely required due to the product's stability.
What's my experience with pricing, setup cost, and licensing?
With the subscription model, pricing for vCenter may be higher compared to the previous perpetual license model. The subscription model requires ongoing payments, and if you stop paying, you may lose access to updates and support.
What other advice do I have?
vCenter has significantly simplified VM deployment and management processes, making tasks easier and more efficient. Its centralized features are highly valued, especially when compared to other solutions like Microsoft's System Center Virtual Machine Manager, which lacks certain functionalities.
The scalability feature of vCenter has supported our growth by providing flexibility and efficiency. As an expert, I have found it invaluable in resolving issues and managing growth, especially during transitions to cloud-based infrastructures like Azure, which have reduced the need for extensive on-premises resources.
Our experience with vCenter backup and recovery functionalities involved integration issues with our existing tool. Currently, we use Commvault for backup, which is straightforward to configure but lacks full integration capabilities.
I would recommend VMware vCenter to others because it is a stable and reliable product. However, new users should consider the costs associated with the subscription model.
Overall, I would rate VMware vCenter as a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Administrador TIC at Cementos Molins
Enables users to move workloads between different servers and manage the infrastructure
Pros and Cons
- "We manage practically everything using the solution."
- "The monitoring features are limited."
What is our primary use case?
We use the product to manage the internal infrastructure. We use it in the cement division of a construction company.
What is most valuable?
VMware vCenter is a well-known tool. The tool is absolutely necessary. It helps manage our server. We have more than 200 servers. It would be very difficult for us if we did not have VMware vCenter. We extensively use automatic Distributed Resource Scheduler and migration tools to move workloads between different servers. The solution has defined virtual infrastructure management. It provides a single pane of glass to manage the infrastructure. We manage practically everything using the solution.
What needs improvement?
The monitoring features are limited. We need extra features from third-party products. We can do basic management with vCenter. The vendor needs to be more proactive. VMware sells other products to improve its capabilities. However, it would be good if the tool included proactive management to enable users to manage the virtual infrastructure better.
For how long have I used the solution?
I have been using the solution for 15 years.
What do I think about the stability of the solution?
I rate the tool’s stability a nine out of ten.
What do I think about the scalability of the solution?
The solution scales well. It is our central point of contact. We need only one vCenter to manage different servers. It’s a good solution. We have four users.
How are customer service and support?
We use the support portal. Sometimes, finding what we need takes time. We can find it after some time, though.
How would you rate customer service and support?
Positive
How was the initial setup?
I rate the ease of setup an eight out of ten. The deployment can be done quickly. The deployment process is very straightforward. The vendor publishes the versions, and they can be deployed without any special knowledge or effort. The deployment takes less than an hour.
What's my experience with pricing, setup cost, and licensing?
The product is affordable for now. With the acquisition of VMware by Broadcom, the policies are changing. It seems like the product will become more expensive. The solution costs us EUR 2000 to EUR 3000 per year.
What other advice do I have?
The main purpose of the tool is managing. Performance must be accomplished by correct sizing and analysis of vCenter hosts. I recommend the tool to others. It is not a luxury. It is a mandatory product. Overall, I rate the product an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director Of Technology Operations at Kutleng Engineering Technologies
An easy-to-use product that helps with virtualization
Pros and Cons
- "VMware vCenter has significantly improved our infrastructure management by enabling virtualization. We can virtualize our infrastructure, eliminating the need to access servers physically. Everything can be managed remotely."
- "One area where VMware vCenter has room for improvement is its transition to Broadcom. The change in licensing structure and pricing, particularly the shift from perpetual licenses to subscription-only models, is a significant drawback."
What is our primary use case?
We don't use VMware vCenter daily. It's installed and runs our servers, which we use daily but don't actively interact with it.
What is most valuable?
VMware vCenter has significantly improved our infrastructure management by enabling virtualization. We can virtualize our infrastructure, eliminating the need to access servers physically. Everything can be managed remotely.
The tool's most valuable feature is virtualization. It has positively impacted our operational efficiency by offering remote management capabilities through a user-friendly web interface. Its ease of use, as it doesn't require qualified personnel to operate, was a factor in our decision to purchase it.
What needs improvement?
One area where VMware vCenter has room for improvement is its transition to Broadcom. The change in licensing structure and pricing, particularly the shift from perpetual licenses to subscription-only models, is a significant drawback.
For how long have I used the solution?
I have been using the product since 2016.
What do I think about the stability of the solution?
I would rate the VMware vCenter's stability as an eight out of ten. It's very stable, but after a long period, it started generating a lot of log files, which caused some server issues.
What do I think about the scalability of the solution?
In our organization, only one administrator, myself, manages and uses VMware vCenter. No other users access the vCenter management console.
How are customer service and support?
I haven't contacted technical support yet.
How was the initial setup?
The tool's deployment is very easy. Our deployment of VMware vCenter took approximately two to three weeks. Due to the software's large size, it couldn't be completed in just a few hours or days.
What about the implementation team?
We deployed the product in-house. Two resources were needed to complete it.
What's my experience with pricing, setup cost, and licensing?
The tool used to be worth the money, but after Broadcom acquired it and changed the pricing structure to subscription-only, it became too expensive for us to continue using. Unfortunately, we haven't found any alternative solutions that meet our needs, so this is a significant drawback for us as we explore other options.
What other advice do I have?
I wouldn't recommend VMware vCenter to others, especially since Broadcom acquired it. I rate the overall product an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at BazTech
Offers centralized control over virtual machines and helps to reduce server costs
Pros and Cons
- "The tool is helpful because it gives us excellent control, maximizing server usage and resources. We can create numerous virtual machines and servers that host many services. Overall, we have had a very good experience. The most valuable feature for us is its elasticity. We can easily ramp up resources and bring in more processes for specific workloads, which was a nightmare earlier. This ability to extend resource availability for virtual users is particularly beneficial."
- "The support for the Linux operating system wasn't great when we used it."
What is most valuable?
The tool is helpful because it gives us excellent control, maximizing server usage and resources. We can create numerous virtual machines and servers that host many services. Overall, we have had a very good experience.
The most valuable feature for us is its elasticity. We can easily ramp up resources and bring in more processes for specific workloads, which was a nightmare earlier. This ability to extend resource availability for virtual users is particularly beneficial.
We were able to save data on at least ten on-prem servers. Using VMware vCenter, we reduced our server costs. We could utilize many resources by maximizing the usage of minimal servers.
The tool gave us centralized control over all our virtual machines, which was incredibly helpful. We could easily check our services and had fine-grained control over the environment. This saved us a lot of hassle and ensured we never had any major problems. It’s such a good product that I highly recommend it.
What needs improvement?
The support for the Linux operating system wasn't great when we used it.
For how long have I used the solution?
I have been using the product since 2014.
What do I think about the stability of the solution?
I rate the tool's stability a nine out of ten.
What do I think about the scalability of the solution?
I am impressed with the solution's scalability. I rate it a ten out of ten.
How was the initial setup?
VMware vCenter's deployment is easy. It was pretty quick because we were looking at an enterprise deployment. It took us two or three days to configure all the virtual servers.
What's my experience with pricing, setup cost, and licensing?
VMware vCenter is not expensive.
What other advice do I have?
We have Software Assurance, which helps our licenses get updated and upgraded. We never had to deal with outages or restore backups, as we took backups and never needed to restore any data from the tool.
I would recommend it to anyone and rate it a ten out of ten. It is highly recommended that they use the tool for proof of concepts and then opt to virtualize their environment. They will not regret it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Cloud Engineer at PT. Sigma Cipta Caraka (Telkomsigma)
Provides valuable monitoring features, but its browser-based management capabilities need improvement
Pros and Cons
- "It has significantly impacted our organization by facilitating troubleshooting and monitoring processes."
- "Enhancing the product's capabilities on the backend could be beneficial."
What is our primary use case?
Our primary use case for this solution is for infrastructure services, specifically SFTP.
What is most valuable?
The most valuable features of vCenter are its monitoring capabilities and operational tools for managing virtual machines. These tools help us efficiently monitor performance, manage networking, and handle provisioning tasks.
What needs improvement?
Enhancing the product's capabilities on the backend could be beneficial. We worry about potential changes in licensing costs and structures. They could work on the pricing models.
In the platform's next release, they could improve browser-based management capabilities, allowing full functionality without requiring a client agent. It would enable users to perform all management tasks using popular browsers like Mozilla Firefox and Safari.
For how long have I used the solution?
We have been using VMware vCenter in our environment since 2012.
What do I think about the stability of the solution?
The product's stability is generally satisfactory. However, ensuring compatibility with other components, such as the text server, is crucial to maintaining stability.
I rate the product stability as seven out of ten.
What do I think about the scalability of the solution?
We have 200 VMware vCenter users in our organization. It is highly scalable. However, automation is needed to enhance scalability further. While we can manage scalability manually, automated capabilities would be more efficient.
I rate the scalability a seven out of ten.
How are customer service and support?
We contact VMware for support whenever we require assistance, and they promptly address our queries. The response time varies depending on the issue's complexity, but we typically receive a response within an hour.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Before choosing VMware vCenter, we considered that if the licensing model was unsuitable, we might switch to alternatives like OpenStack or other virtualization solutions. However, ultimately, vCenter was the primary option we chose.
How was the initial setup?
The initial setup can be straightforward, particularly with simplified configuration options. However, integration with other systems and services may require additional effort to ensure seamless operation. Depending on the complexity of the infrastructure, setup time can vary from a day to potentially more than a week, especially when extensive configuration and preparation are needed.
I rate the process a seven out of ten.
What about the implementation team?
The implementation typically involves coordination between networking teams, support teams, and potential vendors. Depending on the scale and complexity of the deployment, expertise from multiple domains may be required. For larger deployments with complex networking, storage, and VMware configurations, the involvement of experienced vendor teams or in-house experts is essential. It ensures efficient deployment and ongoing maintenance.
What was our ROI?
The ROI depends on deployment size, whether on-premises or in the public cloud. Moving to the cloud can save costs by reducing hardware investment, administrative overhead, and electricity expenses, particularly for larger deployments.
What's my experience with pricing, setup cost, and licensing?
We have purchased monthly licenses for the platform. There are additional costs involved. We pay per user, but we are still determining if the new licensing model will be more expensive or cheaper.
I rate the pricing a five out of ten.
What other advice do I have?
VMware vCenter has notably enhanced our virtual environment management by improving operational efficiency and troubleshooting various platform issues.
It has significantly impacted our organization by facilitating troubleshooting and monitoring processes. However, we seek a more equitable licensing model based on resource usage to better align with our needs. It would ensure fair pricing and optimize resource allocation, enhancing operational efficiency and cost-effectiveness.
Before installing VMware vCenter, users should consider the potential challenges of integrating new services and weigh the cost-effectiveness of on-premises versus cloud solutions. Evaluating pricing and scalability is crucial, as opting for public cloud alternatives may incur higher expenses. Therefore, assessing the overall price-performance ratio and scalability options is essential for making an informed decision about installing vCenter.
I rate the product a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Technology Operations Lead at TT Systems LLC
Provides good virtualization and ease of backing up the virtual and on-premises servers
Pros and Cons
- "The most valuable features of the solution are virtualization and ease of backing up the virtual and on-premises servers."
- "The solution’s pricing could be improved."
What is our primary use case?
We use the solution for backup.
What is most valuable?
The most valuable features of the solution are virtualization and ease of backing up the virtual and on-premises servers.
What needs improvement?
The solution’s pricing could be improved.
For how long have I used the solution?
I have been using VMware vCenter for five years.
What do I think about the stability of the solution?
I rate the solution’s stability an eight to nine out of ten.
What do I think about the scalability of the solution?
I rate the solution an eight or nine out of ten for scalability.
How are customer service and support?
The solution's technical support is very good compared to other virtualization tools. We used to get a response within ten days. We should have premium licensing to get support. I feel that the cost of the support is higher.
How would you rate customer service and support?
Positive
How was the initial setup?
On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup an eight out of ten.
What about the implementation team?
The solution's deployment process is very straightforward. For a small environment, the solution can be deployed within a day. The solution's deployment time depends upon the environment. For a smaller environment, the deployment and configuration can be completed within one or two days.
What's my experience with pricing, setup cost, and licensing?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.
What other advice do I have?
The user administration is straightforward, and the restore is quick and easy. All software has bugs. VMware vCenter is one of the standards of virtualization in the market for on-premises. I would recommend the solution to other users. After its merger with Broadcom, the solution's license price has become costlier, and the previously available customizations are no longer available.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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