We use the product for managing a large-scale virtualized infrastructure, specifically overseeing ten ESXi hosts. It helps us upgrade the databases for all the hosts through one console. It includes virtual machine creation to packet updates, and with additional tools like vCenter Lifecycle Manager, we can effortlessly handle patches and host migrations.
VMware Administrator at Ingram Micro Saudi Arabia
Provides high avaibility and efficiently manages patch updates
Pros and Cons
- "The product's emphasis on high availability and DRS aligns with our priorities, making vCenter an integral component in our virtualized environment."
- "They could provide an easier way to learn NSX and troubleshooting processes for the product."
What is our primary use case?
What is most valuable?
The product's emphasis on high availability and DRS aligns with our priorities, making vCenter an integral component in our virtualized environment.
What needs improvement?
They could provide an easier way to learn NSX and troubleshooting processes for the product.
What do I think about the stability of the solution?
The platform is 200% stable.
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How are customer service and support?
We have not contacted the technical support team thus far. We have not encountered any significant issues or bugs in our production environment. We have been managing the product easily over the past six to seven years.
How was the initial setup?
The initial setup is easy. If someone were to approach me for guidance, I am confident that, given their interest and willingness to learn, I could teach them how to install and manage the product. It would probably take around typically within one or two days for the process.
However, learning and troubleshooting NSX may be more complex due to a perceived lack of proper educational materials and documentation.
What's my experience with pricing, setup cost, and licensing?
The product is expensive. From my experience, the per-core licensing model adds to the overall cost. They offer different licensing packages, including standard and enterprise. One notable aspect is the potential hidden costs associated with a few features. Using distributed switches or advanced tools may incur unexpected expenses. It's essential to thoroughly understand the licensing structure to avoid such hidden costs and ensure alignment with the organization's needs.
What other advice do I have?
I advise others to create an account on the VMware Partner Portal, where they can access trial versions of vCenter. Utilize the 60-day trial period to explore and test the hypervisor. Later, make a purchase decision depending on the budget and business use cases.
I rate it a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administrator at a financial services firm with 1,001-5,000 employees
Has a valuable process cloning feature and manages virtual infrastructure efficiently
Pros and Cons
- "The product has improved our system's proactive support for in-built AI tools."
- "One notable area for enhancement revolves around cost considerations, as introducing features such as DDoS protection or data compression could reduce expenses."
What is our primary use case?
Our primary use case for VMware is in our IT environment, specifically within our data center for our Enterprise Application Testing (EAT) server.
How has it helped my organization?
The product has improved our system's proactive support for in-built AI tools. It automatically identifies potential issues and helps customers with feedback.
What is most valuable?
The product's most valuable feature is the ability to clone and snapshot the process for POC.
What needs improvement?
vCenter's demo functionality needs enhancement. One notable area for enhancement revolves around cost considerations, as introducing features such as DDoS protection or data compression could reduce expenses. We have an infrastructure comprising around 200 VMs that require approximately 20 terabytes of storage for efficient data management. The deduplication and compression features help organizations manage large numbers of servers, streamline operations, reduce storage requirements, and navigate capacity upgrades more seamlessly.
Nowadays, all the products have cloud functionality. Thus, they could introduce a hybrid cloud system and a unified licensing model. We have to buy several SLM licenses for different components, including a demo. Instead, they could include all functionalities in one license.
For how long have I used the solution?
We have been using VMware vCenter since 2010.
What do I think about the stability of the solution?
I rate the platform's stability an eight out of ten. Whenever we encounter any technical issues, the support team resolves them.
What do I think about the scalability of the solution?
VMware vCenter is suitable for medium enterprises. We use the product for user acceptance testing and for providing cyber security for product and test environments. Thus, we are using a substantial number of 18 servers in our business infrastructure.
However, Nutanix is more scalable than VMware. We can host as many clusters as required using it.
How was the initial setup?
The initial setup is simple. However, Nutanix has a simpler process.
What's my experience with pricing, setup cost, and licensing?
The platform is highly-priced. It is suitable for medium enterprises. We use the product for user acceptance testing and for providing cyber security for product and test environments. Thus, we are using a substantial number of eighteen servers in our business infrastructure.
However, Nutanix is more scalable than VMware. We can host as many clusters as required using it.
Which other solutions did I evaluate?
We have evaluated Microsoft Hyper V, Nutanix, and other vendors along with VMware vCenter. Among them, Nutanix is more preferable.
What other advice do I have?
VMware vCenter provides excellent flexibility in terms of managing virtual infrastructure. We can provision services anytime. We can easily create a distribution suite and manage networks. I rate the platform's efficiency for multicluster operations an eight out of ten.
I rate the overall product an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Head of presales team at Aptronics
A feature-rich product that is very good for centralized management and has high availability
Pros and Cons
- "It's a very good tool for centralized management."
- "We have to buy more VMware products to leverage the centralized management."
What is our primary use case?
The product has broad use cases. Our customers use it for mission-critical production environments, general hosting, or for private cloud environments,
How has it helped my organization?
It's a very good tool for centralized management. It is a powerful tool, but it's a very basic tool. We can leverage its full power only when we include other tools like vROps. The solution is feature-rich, but it is not rich enough. We have to buy more VMware products to make it more valuable.
What is most valuable?
The product is strong in host profiles and standardization. It is much easier to manage than Hyper-V. The high availability has contributed to the efficiency of our operations. I rate it a nine out of ten. It is really good. As a basic tool, it is fine.
What needs improvement?
We have to buy more VMware products to leverage the centralized management. It doesn't come with Network Insight and vROps. The only challenge we're currently having is Broadcom buying VMware. It will be a big challenge because we don't know what is changing from a licensing perspective, from perpetual to subscription. Many of our customers are planning to migrate away due to the uncertainty.
For how long have I used the solution?
I have been reselling the product for 20 years.
What do I think about the stability of the solution?
The tool is stable enough.
What do I think about the scalability of the solution?
The scalability is adequate. Many customers do not scale beyond the limits of the tool. Our customers are small, medium, and large businesses.
How are customer service and support?
The technical support is not the best. Other partners are more responsive.
How would you rate customer service and support?
Neutral
How was the initial setup?
The tool is easy to deploy if someone has the right skills. If someone has skills, it's pretty easy. One person is enough to deploy the solution. It is easy to maintain.
What was our ROI?
The return on investment is pretty good.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. The price could be improved. Our customers pay for monthly and annual licenses. With Broadcom buying VMware, everything is going to be subscription-based. The license and support costs are typically bundled together.
Which other solutions did I evaluate?
The product is on par with Prism Central. However, Prism Central is a little bit less complex.
What other advice do I have?
The vendor must bundle more software into vCenter. Network Insight and vROps must not cost us additionally. It should be bundled with the solution. Overall, I rate the product an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Administrator at Herzliya
A simple network built on a machine with restore and backup
What is our primary use case?
VMware vCenter is a simple network built on a machine.
What is most valuable?
The tool is simple to install and has backup and restore features.
What needs improvement?
The solution could provide more automation.
What do I think about the stability of the solution?
I rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
The solution’s scalability is very good. 100 users are using this solution.
How are customer service and support?
I take support from VMware in Israel. They are fast and knowledgeable.
Which solution did I use previously and why did I switch?
I work with NetApp. It's simple to clone volume, and restore.
What other advice do I have?
I highly recommend the solution because it is stable.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of IT department at Monetars
User-friendly interface with an ability to manage virtual infrastructure
Pros and Cons
- "It is easy to create and manage virtual infrastructure."
- "They could provide flexibility and cost-effectiveness for product licensing."
How has it helped my organization?
The implementation of vCenter has significantly impacted our IT team's productivity positively. It provides a centralized and efficient tool for managing our virtualized environment.
What is most valuable?
The platform has a user-friendly interface. It is easy to create and manage virtual infrastructure.
What needs improvement?
They could provide flexibility and cost-effectiveness for product licensing. Currently, the licensing model allows for the coverage of two virtual machines with a single license when running Windows Server. However, for smaller environments with fewer servers, it might not provide significant benefits.
For efficient reliability and scalability, they could provide additional functionalities supporting multi-location setups and dedicated role-based services. The ability to seamlessly manage and switch between different locations needs improvement. Additionally, there could be more features for dashboard automation.
What do I think about the stability of the solution?
The platform is stable. The users can connect to the servers and work on the shared files.
What do I think about the scalability of the solution?
The product is scalable. We can purchase one license for VMware’s essential kit for deploying around three servers in one environment.
How was the initial setup?
The initial setup required considerable effort and careful planning to ensure it aligned precisely with the direction of the infrastructure to make configurations as flexible as possible for future requirements. While this approach was time-consuming, it proved crucial to avoid potential mistakes or limitations in decisions made during the setup. It helps with adapting to future changes, implementing upgrades, and integrating new solutions seamlessly into the virtualized environment.
What's my experience with pricing, setup cost, and licensing?
We utilize the basic licenses of the product. However, they offer much better licensing plans for larger companies.
What other advice do I have?
The platform helps us create a full backup of the virtual machine for disaster recovery. We have setups in two locations, it ensures availability through a dedicated connection for information exchange.
I recommend it to others for its ease, security, reliability, and stability. It offers various types of licenses. Additionally, the simplicity of administration efficiently manages both large and small environments.
I advise others to learn and understand the configuration and maintenance process. It is suitable for organizations considering the deployment of virtual infrastructure on-premise, especially in the context of private cloud setups.
I rate it a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT infrastructure lead at 0
Stable platform with efficient performance monitoring features
Pros and Cons
- "The most valuable features of VMware vCenter for our organization include its centralized management capabilities and the ability to handle virtual machines across multiple ESXi hosts efficiently."
- "VMware vCenter is an expensive product. Its price needs improvement."
What is our primary use case?
We use the platform to administer virtual machines deployed on several servers.
How has it helped my organization?
Implementing VMware vCenter has significantly improved our organization's IT infrastructure management. It has added to our knowledge base as well. Before deploying vCenter, our teams faced challenges in manually managing desktops.
What is most valuable?
The most valuable features of VMware vCenter for our organization include its centralized management capabilities and the ability to handle virtual machines across multiple ESXi hosts efficiently. We log into the center that acts as a single pane of glass, helping us oversee all physical hosts and dependent components, combining all the resources.
What needs improvement?
VMware vCenter is an expensive product. Its price needs improvement.
For how long have I used the solution?
We have been using VMware vCenter for a year.
What do I think about the stability of the solution?
It is a stable platform.
What do I think about the scalability of the solution?
It is a scalable platform.
How was the initial setup?
The initial setup of VMware vCenter was a complex process for our organization. The deployment process involves installing the vCenter Server software on a Windows-based machine.
What about the implementation team?
As an end user, we engaged with a distributor or partner to facilitate the implementation. They conducted knowledge-sharing sessions and administered the platform for our team.
What's my experience with pricing, setup cost, and licensing?
The product's three-year license package is inexpensive.
What other advice do I have?
VMware vCenter helps us optimize infrastructure by resource provision, performance monitoring, and managing user access from a single console. Its performance management plays an instrumental role in day-to-day center operations.
In case of any system downtime from users' back-end or availability issues, it reallocates to another host. It is a good solution that was internally built and developed over time. I advise others to use it if cost is not an issue.
I rate it a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Support Engineer at Greenware Technologies LLC
Suitable for environments ranging from 10 to 200 VMs, mature product and allows for management through single console
Pros and Cons
- "The initial setup is a very user-friendly process. Installation and configuration are easy."
- "We face some upgrade patch management issues."
What is our primary use case?
We use it for official support first and then client support SMS.
What is most valuable?
vCenter is manageable, so we prefer that in our environment. We can manage it in a single console.
We use it for full automation, but we also require manual intervention. I have planned to integrate AI with this product and build for that.
What needs improvement?
We face some upgrade patch management issues. It can be improved in the new version.
For how long have I used the solution?
I have been working with it for almost five years. More than five years.
Currently, I use versions seven and eight.
What do I think about the stability of the solution?
In the last two months, we have been working with the downloads. But we use multiple server vendors: HP and Dell. So, we face issues with the patch. So currently, we are working with that.
We are preparing a document for the HP update only for the last vulnerability of the latest patch release. That is really only for that one previous version. VMware was released four months ago, but Broadcom has not released a fix yet. That is for all vendors.
What do I think about the scalability of the solution?
Scalability is not an issue, it is already a mature product.
We didn't face any issues with scalability. But, only in the last two or three months have we encountered problems with updating site access and downloads.
Based on the supporting side, we have different categories for users. Some people have 40 VMware employees. Some people have a hundred employees.
The average size of the environment includes anywhere between 10 to 200 VMs minimum.
How are customer service and support?
The customer service and support were good.
Which solution did I use previously and why did I switch?
We work with Nutanix and Hyper-V.
Compared to Hyper-V, vCenter is more user-friendly and has better third-party support and multiple features available. It's a very good product.
How was the initial setup?
The initial setup is a very user-friendly process. Installation and configuration are easy.
What about the implementation team?
The deployment process is only a management thing, and the integrator does the application configuration. We use it in multiple sectors. It's not only for management but also for backup solutions, etc.
Installation takes 30 minutes. Implementation is based on the environment configuration and requirements.
It requires some maintenance. Now, we feel some difficulty with the download. VMware access was very friendly. Now, it's a bit difficult. We are searching so many pages. And if we are going to do any kind of checking, we need to use multiple features. It's not so user-friendly after migrating to Broadcom.
What's my experience with pricing, setup cost, and licensing?
The license model changed, and some users are facing some difficulties.
After migration, vCenter changed the license model. It was per processor socket-based. Now, it's some core-based. So, we faced some difficulties with this licensing cost.
What other advice do I have?
I would recommend it. It is a leading product. We know this product very well. It is user-friendly.
It is a good solution. Most people use VMware with vCenter. It's a very good product.
Overall, I would rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Manager for Middleware at a computer software company with 1,001-5,000 employees
Used for centralization and managing many virtual machines
Pros and Cons
- "We use VMware vCenter for centralization and to manage all the VMs."
- "It is not easy to upgrade VMware vCenter from an old version to a new version."
What is most valuable?
We use VMware vCenter for centralization and to manage all the VMs.
What needs improvement?
It is not easy to upgrade VMware vCenter from an old version to a new version. We have to work with the support to upgrade the solution.
For how long have I used the solution?
What do I think about the stability of the solution?
I rate the solution an eight out of ten for stability.
How was the initial setup?
The initial setup of the solution is not easy, but it is not that complex either. It will be pretty hard for you if you don't have experience working with VMware.
What other advice do I have?
You have limited features if you don't have VMware vCenter for virtualizations. From the infrastructure side, it is easy for my team to manage the server with VMware vCenter. My team has three resources working on support for virtualization.
Overall, I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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