it_user320220 - PeerSpot reviewer
System Engineer with 1,001-5,000 employees
Vendor
It provides a fast recovery time with easy access to history, but there can be stability issues.

What is most valuable?

  • Fast recovery time
  • Ease of use

How has it helped my organization?

  • Easy to use
  • Easy to document
  • Easy to report
  • Easy access to history

What needs improvement?

I can’t think of any right now, honestly.

What do I think about the stability of the solution?

I would give it a 7/10 for stability. It can be really bad, but generally fine, and we look at the availability when choosing new products.

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What do I think about the scalability of the solution?

It does have some limitations, but I would give it a 6/10.

How are customer service and support?

Sometimes it’s good, sometimes it’s bad. It’s just luck of the draw.

Which solution did I use previously and why did I switch?

We previously used Zerto. We switched because VMware only has a single point of support, as we needed to move forward with better products.

How was the initial setup?

It was fairly straightforward, I would give it a 7/10.

Which other solutions did I evaluate?

Cisco – I’m not sure, it was there before I was there.

What other advice do I have?

You have to pick whatever it best for their environment and their applications. That solution has to be able to fit, and VMware fit into ours.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user186366 - PeerSpot reviewer
Senior System Engineer at a government with 501-1,000 employees
Vendor
Being able to test run in a protected environment is a valuable feature while vSphere Replication needs work

What is most valuable?

Test run in protected environment

How has it helped my organization?

More confidence over DR services

What needs improvement?

vSphere Replication feature

For how long have I used the solution?

Four years.

What was my experience with deployment of the solution?

We had an issue with the Array SRA.

What do I think about the stability of the solution?

We had a problem connecting to the SRM plug-in.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Good.

Technical Support:

Average.

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

Initial set-up was straightforward.

What about the implementation team?

We used a vendor that was good.

What other advice do I have?

Do a POC whilst keeping the environmental constraints in mind.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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VMware SRM
April 2024
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it_user174720 - PeerSpot reviewer
Owner with 51-200 employees
Vendor
Implementation is not difficult as long as you know the business requirements

What is most valuable?

Disaster recovery of a failed site.

How has it helped my organization?

None, I implement this product for customers.

What needs improvement?

Storage integration.

For how long have I used the solution?

5 years.

What was my experience with deployment of the solution?

The integration (SRA’s) with storage and it’s versions.

What do I think about the stability of the solution?

None encountered.

What do I think about the scalability of the solution?

None encountered.

How are customer service and technical support?

Customer Service:

9 out of 10.

Technical Support:

9 out of 10.

Which solution did I use previously and why did I switch?

Just a regular backup product. But this wasn't a disaster recovery solution.

How was the initial setup?

A SRM implementation is not difficult. Getting the business requirements is more of a challenge.

What about the implementation team?

I was the implementor.

What was our ROI?

For most customers about 2 years.

What's my experience with pricing, setup cost, and licensing?

I don’t know as it depends on the customer.

Which other solutions did I evaluate?

Nope, I was asked to implement this solution.

What other advice do I have?

Know your business requirements.

Disclosure: My company has a business relationship with this vendor other than being a customer: VMWare Partner
PeerSpot user
it_user166617 - PeerSpot reviewer
Senior IT Infrastructure Solutions at a tech services company with 51-200 employees
Consultant
Able to provide customers with required RPO, not possible with traditional backup solutions. Stability could be better.

What is most valuable?

Instant VMware integration and a wide integration with storage vendors.

How has it helped my organization?

The company was able to provide customers with the required RPO that was not possible with traditional backup solutions.

What needs improvement?

Stability, speed.

For how long have I used the solution?

4 years.

What was my experience with deployment of the solution?

Bugs bugs bugs...

What do I think about the stability of the solution?

Sometimes the vm would not failover.

What do I think about the scalability of the solution?

No backwards compatibility of different versions, this made scaling a bit difficult as we needed to upgrade existing infrastructure all the time.

How are customer service and technical support?

Customer Service:

3/10, VMware support was not really proficient in the product, as most of the time we would give them the solution.

Technical Support:

3/10, VMware support was not really proficient in the product, as most of the time we would give them the solutio

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

The integration with EMC recoverpoint was problematic in the beginning, with vm's not failing over all the time and slow recover times.

Which other solutions did I evaluate?

Yes, Zerto, Veeam.

What other advice do I have?

POC and test.

Disclosure: My company has a business relationship with this vendor other than being a customer: I've worked on projects for various companies including competitors such as HP
PeerSpot user
it_user175104 - PeerSpot reviewer
Associate Consultant with 51-200 employees
Vendor
You avoid costly and time consuming DR recovery tests but vSphere needs additional scalability for smaller sites

What is most valuable?

Key feature for me is the ability to test recovery plans with zero impact to the production running environment, this is key for 'what-if’ type analysis and to provide confidence that the platform can be recovered with minimal intervention.

How has it helped my organization?

Organisations that have implemented SRM in my experience have confidence that their mission critical systems will be recovered within the given SLA in the event of a planned or unplanned availability event. This avoids costly and time consuming DR recovery tests which are also often unrepresentative of the real scenario.

What needs improvement?

Smaller sites or sites with mixed storage platforms rely on vSphere replication for DR purposes so additional scalability in this tool would benefit from this.

For how long have I used the solution?

I have designed and implemented 3 solutions with this product over the last 3 years.

What was my experience with deployment of the solution?

No issues

What do I think about the stability of the solution?

More around vSphere replication than SRM

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

VMware Tech Support is excellent.

Which solution did I use previously and why did I switch?

For VMware environments there is no other option for integrated/automated DR other than 'roll your own.'

How was the initial setup?

SRM setup is straight forward, SRA (storage integration) can be more complex depending on the array in question.

What about the implementation team?

I was working for the vendor.

Which other solutions did I evaluate?

Consider your storage design and replication policy first and as always make sure you review VMware documentation and HCL for compatibility.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at Ashtech Infotech (India) Pvt.Ltd.
Real User
Good reporting and disaster recovery testing capability
Pros and Cons
  • "The most valuable feature is disaster recovery testing."
  • "The configuration process could be improved."

What is our primary use case?

We use this product primarily for our DR drills, which you can do quietly during office hours. Sometimes we use it for site migrations or planned outages.

What is most valuable?

The most valuable feature is disaster recovery testing.

The reports are very good.

What needs improvement?

The configuration process could be improved.

For how long have I used the solution?

I have been using VMware SRM for about five years.

What do I think about the stability of the solution?

This is the most stable solution that I have seen. It is used on a daily basis, although we are only monitoring it intermittently. It monitors our critical workloads in the background.

What do I think about the scalability of the solution?

It is easy to scale VMware SRM.

How are customer service and technical support?

We have been in touch with technical support once or twice and we are happy with them.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

The initial setup is simple and it takes approximately four hours to deploy.

There is not much in terms of maintenance and we do not have that role assigned to anybody.

What about the implementation team?

We had an integrator assist us with the implementation.

Which other solutions did I evaluate?

We went straight to this product without evaluating other options.

What other advice do I have?

This is a product that I would recommend for people with a VMware stack.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user812175 - PeerSpot reviewer
Solutions Consultant at a tech company with 51-200 employees
Vendor
Combined with RecoverPoint, it offers zero RPO and zero RTO
Pros and Cons
  • "Combined with RecoverPoint, it offers zero RPO and zero RTO."
  • "I would like to see better integration with other storage solutions. I would hope to see that within the next two or three years."

What is our primary use case?

We use it, I and several of my colleagues, as a data recovery solution between VMware environments. It is a complementary solution to EMC solutions, for storage. 

How has it helped my organization?

it is a complementary solution to EMC's data recovery solutions, or RecoverPoint. Combined with VMware SRM it offers zero RPO and zero RTO, so it's a good solution for both EMC's Toolkit, and for the customer.

What is most valuable?

There is zero RPO and zero RTO when combined with the EMC solution called RecoverPoint.

What needs improvement?

I would like to see better integration with other storage solutions. I would hope to see that within the next two or three years.

What do I think about the stability of the solution?

I've never had any problem with downtime or the solution not working. The only issues were human errors in configuring it.

What do I think about the scalability of the solution?

Scalability is bigger and better than the competitors.

Which solution did I use previously and why did I switch?

We have always used VMware solutions because VMware is owned by EMC. So we've only used VMware SRM.

The most important criteria when selecting a vendor are stability, scalability, things that Microsoft had issues with.

How was the initial setup?

It's not entirely straightforward. You have to know what you're doing in order to make it work properly.

What other advice do I have?

Before choosing a cheaper solution, I would advise checking the limitations or boundaries of each solution. Compare VMware to Microsoft Hyper-V and other solutions - maybe open-source - and then see which fits your needs best.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free VMware SRM Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free VMware SRM Report and get advice and tips from experienced pros sharing their opinions.