it_user165303 - PeerSpot reviewer
Senior Consultant at a recruiting/HR firm with 51-200 employees
Consultant
The recovery plans and customization options are great. I also the love the re-protect feature for easier fallback.

What is most valuable?

The recovery plans and customization options. I also the love the re-protect feature for easier fallback.

How has it helped my organization?

We were able to migrate 100 virtual servers to our St. Louis office with very little downtime.

What needs improvement?

I would like to see the database come built-in to the product. I would also prefer to the SRM server come as a virtual appliance instead of a windows vm. I would also like to see a way to control bandwidth usage.

For how long have I used the solution?

3 years.

Buyer's Guide
VMware SRM
April 2024
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What was my experience with deployment of the solution?

No, the process is very well documented.

What do I think about the stability of the solution?

No, but you need to have a good understanding of your bandwidth between sites. SRM does not have a native way to throttle bandwidth usage.

What do I think about the scalability of the solution?

No.

How are customer service and support?

Customer Service:

Excellent.

Technical Support:

Excellent.

Which solution did I use previously and why did I switch?

We looked at various types of solutions like Veeam, DoubleTake and Neverfail.

How was the initial setup?

It was very straightforward.

What about the implementation team?

In-house.

What was our ROI?

We were able to reduce the cost of our overall DR infrastructure while increase our recovery time. We are seeing a 25% return.

Which other solutions did I evaluate?

Yes, Veeam, Neverfail and DoubleTake.

What other advice do I have?

Take the time to understand your change rate of your servers, your bandwidth capabilities and the recovery objects for your DR plan.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user175035 - PeerSpot reviewer
System Engineer at a manufacturing company with 501-1,000 employees
Real User
Easily create test environments with the SRM test functionality but auto guest customizations through a GUI is missing

What is most valuable?

The automatic activation of the storage volumes and bringing up all VM’s. The recovery plans and resource mapping are good features.

With the resource mapping we can use different networks to bring up our VM’s

How has it helped my organization?

We can easily create a test environment with the SRM testing functionality, also in combination with EMC recoverpoint we can start up a virtual machine to a given point in time.

What needs improvement?

Automatic guest customizations through a GUI is a missing feature. Also the new version of SRM is web-only and is not that stable as the old client version.

We had couple of times that the web interface crashed and needed to restart the services.

For how long have I used the solution?

7 years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No, but the new web client is sometime ‘buggy.'

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

We needed to use customer service a couple of times while upgrading versions but all went fine.

Technical Support:

8/10

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

It wasn't complex.

What about the implementation team?

We used a vendor team and their expertise was good.

What was our ROI?

This product makes it easy for us to have a managed DR. Also the point in time functionality to bring up vm’s is a cost-saving method for us during the upgrade / testing period.

Which other solutions did I evaluate?

No other options evaluated.

What other advice do I have?

Read and follow the admin guide, otherwise when you miss a step you can search long time. Also use the correct storage adapter of your storage vendor.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
VMware SRM
April 2024
Learn what your peers think about VMware SRM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,630 professionals have used our research since 2012.
VMware Technician Manager at VAS
Real User
Effective disaster recover, stable, and scalable
Pros and Cons
  • "VMware SRM is a very nice tool for disaster recovery for virtual environments."
  • "The solution could improve by removing some of the limitations we have been facing. There could be better integrated."

What is our primary use case?

VMware SRM is used for disaster recovery automation.

What is most valuable?

VMware SRM is a very nice tool for disaster recovery for virtual environments.

What needs improvement?

The solution could improve by removing some of the limitations we have been facing. There could be better integrated.

For how long have I used the solution?

I have been using VMware SRM for approximately 10 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

VMware SRM is scalable.

We have approximately 25 people using this solution in my company.

How are customer service and support?

The support could be improved, they are slow.

How was the initial setup?

The installation is of a moderate difficulty level. The time it takes to implement depends on what vendor you are integrating it with, such as HP. The typical duration of implementation including the configuration is approximately five days.

What about the implementation team?

We have one engineer for the maintenance and support of VMware SRM.

What's my experience with pricing, setup cost, and licensing?

There is an annual license to use this solution.

What other advice do I have?

I would recommend this solution to others.

I rate VMware SRM an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Consultant at Daniyals Inc
Real User
UI is very user-friendly and it doesn't require a lot of resources; lacking in stability
Pros and Cons
  • "The UI is very user-friendly and testing is easy."
  • "Lacks stability and as a result requires continuous monitoring."

What is our primary use case?

Our primary use case of this solution is for testing. 

What is most valuable?

The UI is very user-friendly and testing is easy, it doesn't require a lot of resources or a SAN team to enable testing, a single person can do it and get results. 

What needs improvement?

Unfortunately, SRM is not stable and it therefore requires continuous monitoring. If there are any issues associated with the Center, SRM doesn't work well and as a result, it generates a lot of tickets and productivity drops. 

For how long have I used the solution?

I've been using this solution for five years.

What do I think about the stability of the solution?

Although this solution is a good tool, it lacks stability. We have five users in our team. 

What do I think about the scalability of the solution?

The overall advantage of VMware is its scalability. But when it comes to SRM, scalability is not really relevant. It's only relevant in terms of the DR solution because SRM is a component of VMware, which requires vCenter. 

How are customer service and support?

The technical support is quite good. 

How was the initial setup?

Setup of SRM required the architectural team. The SAN team plays a very important role here because there's not enough stability. The DR test can fail because of the associated orchestration issues with regard to the SAN.

Which other solutions did I evaluate?

I've never used Zerto, but from my training and my personal analysis, I think it's better than SRM. 

What other advice do I have?

I rate this product six out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Systems Engineer with 51-200 employees
MSP
It provides us with business continuity and disaster recovery, although it's not fully storage agnostic and there are versioning issues.

Valuable Features

It’s expensive, and we also use Zerto, but good for disaster recovery testing.

Improvements to My Organization

Business continuity and disaster recovery, although it’s not fully storage agnostic like Zerto, and we’ve moved away a bit because we use other services for our clients.

Room for Improvement

I haven’t yet checked out latest version because we’ve been moving away from it, stuck using it for replication clients and it doesn’t work with all storage vendors. There are issues with versioning.

Stability Issues

It works great, and does what it’s supposed to. Easy to do disaster revovery test without affecting production.

Scalability Issues

It's easy to scale, just limited to storage vendors.

Customer Service and Technical Support

Never needed it.

Initial Setup

It’s a little complex. Just follow the instructions, but it’s not too complicated once you get connectivity, and it requires multiple vCenters, so that can make it more costly.

Other Advice

Zerto may be more cost efficient, so I’m not 100% sold, and may not need it at all.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Roger Nurse - PeerSpot reviewer
Roger NurseVMware NSX T/V Consulting Engineer /Solutions Architect at Onebox Solutions
Real User

SRM is for more higher end customers that can afford to pay for DRaaS. I would think Zerto is much more affordable. For most part Netapp and EMC storage work well with replication. Failover when pre-planned out properly can be seamless recovering some customers entire business in less than 2 hours in some cases. Customers have shown confidence in SRM but its often because the 3rd party DR provider has the expertise to bring out all the value in using SRM.

See all 4 comments
it_user297132 - PeerSpot reviewer
Presales Cloud Consultant at a tech services company with 10,001+ employees
Real User
With it, we're able to perform disaster recovery for different site, but there are issues with synchronization.

Improvements to My Organization

It gives us a disaster recovery solution for different sites.

Room for Improvement

It looks good, but synchronization is, sometimes, a problem. Hence it should be totally dependent on storage.

Use of Solution

I've used it for three years.

Stability Issues

We faced issues as it is highly dependent on the platform in use.

Customer Service and Technical Support

It's very good.

Initial Setup

It was complex as it does not include a good, extensive feasibility and compatibility guide.

Implementation Team

We used a vendor team who were very good.

ROI

It is quite good on ROI and year on year it is about 50%.

Pricing, Setup Cost and Licensing

vCloud SRM is a good solution, but it is costly when compared to other solutions like Nutanix.

Other Solutions Considered

We didn't evaluate other solutions.

Other Advice

Choosing VMware in general, is best in terms of functionality, but it is not necessarily cost effective, as their licensing and setup costs are too hight. Maybe we will see more products for cloud and automation.

Disclosure: My company has a business relationship with this vendor other than being a customer: VMware Partners
PeerSpot user
PeerSpot user
Engineer at a tech services company with 51-200 employees
Consultant
We're able to restore the files from SRM with minimal downtime.

What is most valuable?

Cost

How has it helped my organization?

We have had some customers that were hit with some random wear and we were able to restore the files from SRM with minimal downtime.

What needs improvement?

Nothing I have run into as of yet.

For how long have I used the solution?

About 8 months.

What was my experience with deployment of the solution?

It was deployed prior to my arrival with the company.

What do I think about the stability of the solution?

None encountered.

What do I think about the scalability of the solution?

None encountered.

Which solution did I use previously and why did I switch?

We use several solutions. We determine what is best for the customer and present them with the solutions we believe fit their needs best.

What other advice do I have?

Do an analysis of what you need. Weigh the pros and cons of each solution and use what is going to work best for you.

Disclosure: My company has a business relationship with this vendor other than being a customer: VMWare Partner
PeerSpot user
it_user165579 - PeerSpot reviewer
Senior Systems Engineer at a media company with 501-1,000 employees
Vendor
The setup documentation needs to be improved greatly but the ability to support DR is valuable to our organization.

What is most valuable?

Ability to support DR.

How has it helped my organization?

We have a fully functioning DR environment.

What needs improvement?

The setup documentation needs to be improved greatly.

What was my experience with deployment of the solution?

Only the fact that I had scour the Internet to find the proper setup information.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Average.

Technical Support:

Well the tech I spoke to did not know how the setup should be implemented, until I found the literature myself.

Which solution did I use previously and why did I switch?

Did not use a previous solution.

How was the initial setup?

Complex - settings for the sql db were not documented - had to search a lot for those.

What about the implementation team?

I implemented the product.

What was our ROI?

Very good - we have a DR platform that we've tested with a live production workflow.

Which other solutions did I evaluate?

No others were evaluated.

What other advice do I have?

Gather the proper setup information.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free VMware SRM Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free VMware SRM Report and get advice and tips from experienced pros sharing their opinions.