Director Of Service Delivery at Kinetic IT
Real User
A good solution for those with a VMware footprint
Pros and Cons
  • "This SRM solution can improve your footprint within a data center."
  • "The product functionality is fairly high-quality."
  • "This product is not appropriate for those moving to a broader cloud footprint."
  • "The technical support is not very good and needs to make an effort to improve."

What is our primary use case?

We vetted out that data center a number of years ago. We were told SRM would improve our footprint within the data center and that was attractive to us at the time so we went with it.  

We are using VMware SRM but we are also currently looking into alternatives that could replicate the benefits that SRM currently provides for our on-premises installation. Once we are in the cloud, we are looking at whether or not we need dual availability zones. We also are looking at what functionality we could get from not having to change RPs (Recovery Point) as we do now with SRM.  

What is most valuable?

I would not be able to tell you the features and benefits that are best for the Engineering Teams. That would be more a question for my Engineering Manager and those guys. I am in service delivery and I am familiar with the product but not with hands-on use.  

What needs improvement?

The decision to move to another product is a matter of room for improvement around functionality and requirements that we had with AWS and moving to the cloud. We are not going to be procuring any more licensing for SRM when we make the move to the cloud. We were looking at a cloud-native solution in order to provide the same functionality as the SRM provides but in the cloud. That is just a matter of the changing environment.  

If the functionality of SRM could be replicated in the cloud, that would be the improvement we are looking for in the product.  

For how long have I used the solution?

I have been using SRM (Site Recovery Manager) for probably six years.  

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How are customer service and support?

I have contacted technical support multiple times. I would not say that I am satisfied. They are not very good and need to make an effort to improve.  

How was the initial setup?

The initial setup and installation were pretty straightforward. It was ten plus years ago so I do not remember the exact details, but I do not remember it being difficult at all.   

What's my experience with pricing, setup cost, and licensing?

The cost of SRM is on par with market rates. So I think the costs for this product are fine.  

What other advice do I have?

I personally will not continue using the VMware SRM solution. That is not a question of what is best. Our position moving forward is that we will not be having a footprint in the VMware space. If someone had the ability to focus on lots of things with using VMware in the cloud then there no issues at all with the product and this is a good solution for that purpose. The product functionality is fairly high-quality. Our decision is more based around the direction that we are taking. We will be cloud-based and we will be using AWS predominantly as our cloud-provider solution.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate this solution overall as an eight-out-of-ten. It would not be closer to a ten because there is still some work that we need to carry out with regular maintenance and then there are the increasing license costs. An eight seems about right.  

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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PeerSpot user
Architect at a tech services company with 51-200 employees
Consultant
VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to recovery sites, but many of the disaster recovery tools today still function at the storage layer. Legacy technologies like storage array snapshots, and LUN based replication restrict the configuration options of upstream technologies like VMware Storage DRS. If you wanted to replicate a virtual machine you had to replicate the entire LUN is resided on. You weren’t free to leverage Storage DRS for its automated performance balancing features because a VM could be migrated from one LUN mucking up your storage based replication.

Fortunately over the past few years there’s been great advancement in hypervisor based replication technologies. There’s a wealth of competing products vying for customer attention. As always competition drives innovation and value for the consumer. This will be the first of a 4 part blog series that looks at various hypervisor based disaster recovery products. Note this isn’t a review of backup products which is a separate category, we are looking at products specifically designed to assist companies in a disaster scenario.

Before talking about products; however, we should understand their underlying architectures, and how it relates to their storage based predecessors. Like storage based technologies hypervisor based replication technologies currently come in two flavors:

Snap and replicate

Write journaling

These technologies should be very familiar to storage administrators. Write journaling is a newer technology, and the market leader is currently EMC’s Recover Point product. Different storage arrays all have slightly different terms for snap and replicate technologies, but the principals are the same. It’s important to understand this because the technologies will dictate how tightly you can define your recovery time objectives (RTOs) and recovery point objectives (RPOs).

First we will cover snap and replicate technologies. Snap and replicate at the hypervisor level works similarly to its storage counterpart. Instead of taking a snapshot of a storage LUN on a scheduled basis VMware takes a snapshot of the virtual machine’s disks on a scheduled basis. This allows products to copy those disks off of the primary storage media to a secondary location. A nice benefit about using VMware snap and replicate technologies is that you can use completely different types of storage systems on the product and DR systems. You can you and enterprise class SAN in the production datacenter, and internal storage if desired at the disaster recovery location. As long as the storage subsystem is supported by VMware, and has the proper performance characteristics the technology works. Typically a technology called change block tracking keeps track of any data that may change during the backup window.

Write splitting is the second technology we will examine. Like snap and replicate technologies write splitting at the hypervisor level doesn’t require the same storage type at the primary and secondary sites. Write splitting at the hypervisor level is a fairly new technology, but it’s been developed by the same team that developed write splitting at the storage layer. When I evaluate a technology I like to know there’s a history of success from the team that’s created it.

Virtual machine write journaling works differently than storage based write journaling. Instead of having a physical appliance that sits in front of your storage arrays the write splitting occurs inside the ESXi kernel. Because the technology is splitting every write there are some significant technical benefits. As a general rule snap and replicate technologies can in best case scenarios only achieve 15 minutes RTOs and RPOs. White journaling under best case scenarios can deliver RTOs and RPOs from 5 to 10 seconds.

While there is certainly an RTO and RPO benefit to the write journaling technology there are other things to consider. Hero numbers are great for the marketing team, but anyone who’s worked in operations knows what really matters about the product generally isn’t on a spec sheet. All of the products we will talk about work differently, but they all seek to achieve the same result. The supporting infrastructure and associated management costs for all of these products is critical.

Every technology we’re examining works on a management server / replication server architecture. Some of these packages use Windows proxies while other products use Linux based proxies. Consider if you’re planning a massive DR project what if there are dozens of Windows licenses you have to account for, time to patch and manage those virtual machines, etc. If you fall into the scope of PCI you will most likely be required to manage anti-virus, and some sort of log monitoring on all those windows servers; whereas, on Linux systems anti-virus is more of an “option” according to PCI. Also Linux has native syslog capabilities built in whereas Windows does not. All of these factors can add to or reduce the total cost of ownership of a disaster recovery product.

Through the rest of this series we will look at three products that are the leaders in the disaster recovery space for VMware.

VMware SRM running (on top of vSphere replication)

Veeam Backup and Recovery

Zerto Virtual Replication

Without saying another factor to consider is price for the solution. Generally the tighter the RTO and RPO the solution provides the more expensive it will be. However list pricing isn’t always cut and dry when considering total cost of owner ship added to the cost of potential gains in RTO and RPO. In addition various software vendors pricing models lend them to a specific virtual machine configuration. If you have a virtual environment with fewer larger servers product X maybe more favorable from a cost perspective. If you have a virtual environment with smaller server product Y’s pricing model maybe more favorable.

View the above chart of the quick and dirty of the three technologies we will be diving into over the next few weeks in our series.

Disaster recovery is a challenging project, but thankfully there are more options than ever for businesses to select from. Many of them are technically sound and will accomplish business goals. Many times it comes down to selecting the right architecture and price model for your business.

Originally published here: https://simplecontinuity.com/disaster-recovery-for-vmware

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
VMware SRM
April 2024
Learn what your peers think about VMware SRM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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Senior Systems Engineer at a marketing services firm with 1-10 employees
Real User
Good automation with seamless failover saves us time, but it needs better granularity when used with array based replication software.
Pros and Cons
  • "The most valuable feature is the automation, where you press a button and everything fails over seamlessly."
  • "You cannot use VMware SRM in conjunction with storage replication software."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our clients.

VMware is being used for disaster recovery to protect two sites.

What is most valuable?

The most valuable feature is the automation, where you press a button and everything fails over seamlessly. It is quite good.

What needs improvement?

When used in conjunction with storage replication software it is not possible to separate and failover an individual VM. When the VMs are sitting on the same storage LUN, the granularity is not sufficient.  Ideally, we should be able to choose one virtual machine and separate it from the rest.

If the price were more competitive then it would be very good.

For how long have I used the solution?

I have been working with VMware SRM for about five years.

What do I think about the stability of the solution?

It is stable for now. I haven't had any issues.

What do I think about the scalability of the solution?

It is scalable, although the downside to scaling is the cost.

How are customer service and technical support?

When I first contacted technical support, I had some issues. However, as time went on, the support has improved and I now think that it is okay.

Which solution did I use previously and why did I switch?

Prior to using VMware SRM, we were doing everything manually. Failover of VMs was done manually from promoting the replicated LUNs to read write and then bringing them up in the DR VMware environment.  It was a lot of manual work when dealing with hundreds of VMs.

How was the initial setup?

The initial setup is all right and we have had no issues with it.

What's my experience with pricing, setup cost, and licensing?

The cost of SRM is a little bit high, especially for smaller companies.

Which other solutions did I evaluate?

Yes Veeam and RecoverPoint for VM

What other advice do I have?

In summary, this is a mature product that works very well. It is easy to set up. I like the fact that it has a bubble test feature that allows you to test your configurations without actually failing over. However SRM is very pricy.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Works at a healthcare company with 5,001-10,000 employees
User
Makes the DR process a lot faster and easier for recovery, but SRM reporting is lacking
Pros and Cons
  • "It made the DR process a lot faster and easier for recovery after we were familiar with the product operation."
  • "One thing which is lacking from the SRM is reporting."
  • "SRM may hit some OS issues related to IP changes, but they are usually OS related, especially in the 2008 realm."

What is our primary use case?

Trying to analyze the feature and functionality of this combined product. SRM is current been used in the production. However, with new DR requirement, we are look for other solutions.

How has it helped my organization?

It made the DR process a lot faster and easier for recovery after we were familiar with the product operation.

What is most valuable?

  • vSphere Replication does not take snapshots, although it will keep your snapshots. Site Recovery Manager with SAN Replication does not take snapshots of the VMs, but will take snapshots on the LUNs via the SRA to the storage provider.
  • When you perform a failover, the LUNs can be chosen to sync or not, so you do have that option. With vSphere replication, it is the same concept, while it is live. The standalone VR will allow you to choose either.

What needs improvement?

  • SRM may hit some OS issues related to IP changes, but they are usually OS related, especially in the 2008 realm. SRM runs a batch file on the OS through tools that will change the IP stack. If something fails with that, or it hits duplicates or hidden devices, it can cause issues.
  • Veeam had some weird issues redoing the Server 2008 VM IPs and this requires a MS hotfix. Apparently, that is an MS issue. Though, SRM does not require any hotfixes.
  • One thing which is lacking from the SRM is reporting.

For how long have I used the solution?

Still implementing.

Which other solutions did I evaluate?

We are evaluating to determine if there are other products which can provide cheaper solutions.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Architect at a tech services company with 51-200 employees
Consultant
SRM - standard disaster recovery for VMware

Most VMware administrators have heard of Site Recovery Manager (SRM). SRM has been the standard in disaster recovery for some time. It plays into VMware’s parent company’s (EMC) product line, traditionally leveraging storage based replication. This architecture leverages write journaling technology we spoke of in our first article in the series, so Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) could be very aggressive.

The down side to this architecture is that the customer has to have similar storage arrays at both the production and disaster recovery site. If for example the customer had a fiber channel array on the production side, and a lower grade NFS array from a different vendor on the other side SRM was not compatible Bummer…

VMware however released vSphere replication in the vSphere 5 family suite and allowed administrators to replicate their virtual machines without common storage subsystems. What this means is that you could have your traditional fibre channel SAN on the production side, and NFS, or internal storage on your disaster recovery site. The underlying storage type is completely irrelevant as long as the workload is supported. This is a gift for DR budgets everywhere. Additionally you can recover to previous points in time using snapshots at the recovery site much the same as you would use a traditional snapshot.

SRM in thie configuration sits on top of the vSphere replication instead of RPAs that are common in array to array based architectures. These replication appliances are Linux virtual machines that are deployed in the VMware environment. I will give VMware a large amount of credit here, where some competing technologies are cumbersome to install, vSphere replication installation takes only a few mouse clicks. Your vSphere replication appliances are functional in just a few minutes. Replication can be configured through the VMware fat client or the web client.

So what’s the catch? vSphere replication would fall into the snap and replicate category. This means that RTOs and RPOs wont be as aggressive as with array to array based replciation, or hypervisor technologies that use write journaling. The current RTOs and RPOs that can be achieved by vSphere replication with SRM over vSphere replication is 15 minutes. There are rumors that this will be coming down to 5 minutes in the future, but it’s only a rumor at this point. Also if you are trying to move to the web client then you will dismayed to learn that SRM can still only be managed through the VMware fat client. I don’t know to many administrators that are excited about the web client, but it’s a relevant piece of information for your day to day work.

So what about the licensing and additional costs? There are pros and cons to the vSphere replication / SRM model.

The virtual appliances are Linux based – pro

This means there aren’t additional Windows licenses required to operate the environment. Some of the other products use Windows based virtual appliances. When you have to stand up more Windows servers you have to patch and manage them, this adds to the cost of the solution. SRM can generally be installed on your Windows system that vCenter runs on. If you’re using the Linux based vCenter appliance SRM isn’t compatable. I would expect this to be resolved soon as VMware is trying to eliminate the need for Windows systems in the environment.

The base vSphere replication is free – pro

Yes you heard that correct, vSphere replication is free. If you have lower priority virtual machines you don’t have to buy SRM licenses. This means you can save money and buy only the SRM licenses (sold in packs of 25) for your mission critical VMs.

SRM is the orchestration tool on top of vSpherer replication – nutural

SRM and all of it’s power can be scoped down to only the systems you need it for. I personally like the flexability and choice, most companies don’t need to replicate all of their virtual machines with very tight RTOs and RPOs. If you are trying to replicate your entire VMware environment, you maybe better off with a solution that licenses by socket as it maybe more cost effective.

Snap and replicate technology – con

At the end of the day snap and replicate technologies are limited. Because the recovered virtual machine ends up with snapshots scalability can be an issue. Let’s look at an example.

VMware recommends that you only have 21 snapshots at a maximum using vSphere replication. More snapshots than this can lead to snapshot consolidation issues. If you wanted to have a recovery point every hour, you wouldn’t be able to recover your virtual machine to a point further back than 21 hours. This a limitation of any snaphost based replication technology not a defiency with in SRM or vSphere replication.

Scalability – neutral

The upper limit to SRM with vSphere replication is 1000 virtual machines. This will suit most enterprises; however, for very large scale deployments this may not be enough. SRM with storage array replication for example can support up to 1500 vitual machines. This limit is roughly about what you would get with any other snap and replication technology. In my personal experience Veeam starts to have problems after 300 virtual machines in a single instance.

Speaking of Veeam this is the next technology that we will discuss. Veeam is a good product that not only provides DR capabilities, but also a very mature backup solution. Join us for our next article in the series.

Originally published here: https://simplecontinuity.com/dr-for-vmware-srm-on-vsphere-replication/

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Roger Nurse - PeerSpot reviewer
Roger NurseVMware NSX T/V Consulting Engineer /Solutions Architect at Onebox Solutions
Real User

Nice article - I recently have been looking at Vsan as a viable option for lab POC. Some DRaaS customers have a need to replicate/recover specific workloads outside of the SRM protected groups so they can control failover testing. In real world I do not see many customers using vsphere native replication in conjunction with SRA San layer replication. Vsan requires 3 host Minimum and works with vsphere replication.

Vsphere replication nice free to use pro for sure. Limited use cases as far as enterprise production recovery. Perhaps vsphere replication and vsan combination is low cost future of DRaaS?

See all 2 comments
Presales at a computer software company with 501-1,000 employees
MSP
Top 20
Reasonably priced solution with good automation
Pros and Cons
  • "SRM's best feature is automation."
  • "An improvement for SRM would be better interface compatibility with other products."

What is most valuable?

SRM's best feature is automation.

What needs improvement?

An improvement for SRM would be better interface compatibility with other products.

For how long have I used the solution?

I've been using VMware SRM for ten years.

What do I think about the stability of the solution?

I've never faced any issues with SRM's stability.

What's my experience with pricing, setup cost, and licensing?

SRM is reasonably priced for the functionality it provides.

What other advice do I have?

I'd rate SRM as eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Sr . IT Infrastructure Manager at a computer software company with 201-500 employees
Real User
Reliable, easy to use, and scales well
Pros and Cons
  • "VMware is one of the best products in the industry when it comes to virtualization."
  • "Technical support needs improvement, they are not very responsive."

What is most valuable?

It's user-friendly, for those who have learned and experienced the technology.

VMware is one of the best products in the industry when it comes to virtualization.

What needs improvement?

Technical support needs improvement, they are not very responsive.

You should be technically skilled enough so that you don't have to rely on its support. It's not easy when you don't get the support that you would expect to receive from VMware.

For how long have I used the solution?

I have been working with this solution for more than five years.

What do I think about the stability of the solution?

VMware SRM is a stable solution. It's very reliable.

What do I think about the scalability of the solution?

VMware SRM is a scalable solution.

How are customer service and support?

We have always had trouble reaching out to support and connecting with their support engineers.

I would rate the technical support a three out of five.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

In terms of VMware, we use a variety of solutions, such as VMware vSAN, VxRail, Center, and SRM.

What other advice do I have?

I would rate VMware SRM an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Daniele Curzi - PeerSpot reviewer
Senior System Engineer at Systematika Distribution
Real User
Top 10
Good disaster recovery and testing capabilities
Pros and Cons
  • "The most valuable features are the disaster recovery and testing."
  • "The interface is not easy to use and can be made more user-friendly."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our clients.

The primary use is for disaster recovery. The customer has a principal data center where they have their production site and they use this solution to replicate it to a secondary site. In the event of a disaster, they have a full backup, which is the best use that I have seen.

What is most valuable?

The most valuable features are the disaster recovery and testing.

What needs improvement?

The interface is not easy to use and can be made more user-friendly.

For how long have I used the solution?

I have been using VMware SRM for two years.

What do I think about the stability of the solution?

This is a stable solution. However, we have used older versions and have seen some problems. I would say that the current version is stable.

This solution is not used frequently because it is only in the event of disaster recovery or testing. The recovery portion is not intended for daily use.

What do I think about the scalability of the solution?

It is difficult to judge scalability because I would have to understand the intent. It is not a scale-out solution. It is for site recovery.

Our customers for VMware SRM are medium to large-sized companies.

How are customer service and technical support?

I have not recently been in touch with technical support. In the past, I have found that they solve problems on time, although it depends on the support contract that the customer has.

How was the initial setup?

The complexity of the initial setup depends on the customer requirements and their environment. It can be simple, although it can be really complex when they have two or more DR sites.

The length of time for deployment can be three or four days. It depends on the sites that have to be configured.

There is not a great deal of maintenance that is required. However, it does need to be updated and the disaster recovery plan regularly tested.

What about the implementation team?

Maintenance might be done by the customer, the vendor, or even a third-party partner if it calls for it.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is on the expensive side. Also, not everything is included in the license.

What other advice do I have?

My advice to anybody who is implementing this solution is to know well what they want from this solution. It is a complex project, not in the installation, but in creating the disaster recovery plan. 

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free VMware SRM Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free VMware SRM Report and get advice and tips from experienced pros sharing their opinions.