Network Offering Manager at a tech services company with 10,001+ employees
Consultant
Effective dynamic multi-point protocol, exceptional technical support, straightforward deployment
Pros and Cons
  • "I have found the dynamic multipoint protocol(DNPO) most useful because it can tell you which is the best circuit to use for different types of traffic."
  • "The security of the firewall should be improved. It would be a good idea to have a standalone product with better security."

What is our primary use case?

We use VMware SD-WAN for network security.

What is most valuable?

I have found the dynamic multipoint protocol(DNPO) most useful because it can tell you which is the best circuit to use for different types of traffic.

What needs improvement?

The security of the firewall should be improved. It would be a good idea to have a standalone product with better security.

In an upcoming release, they should have firewall rules.

For how long have I used the solution?

I have been using VMware SD-WAN for approximately three years.

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VMware SD-WAN
March 2024
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What do I think about the stability of the solution?

The solution was stable.

What do I think about the scalability of the solution?

VMware SD-WAN is highly scalable.

We have approximately 600 users using this solution in my organization.

How are customer service and support?

The technical support is exceptional. I would give them an A+.

Which solution did I use previously and why did I switch?

We were previously using Cisco Meraki.

How was the initial setup?

The deployment was straightforward and took a couple of months to complete.

What about the implementation team?

We have approximately six engineers that support VMware SD-WAN.

What's my experience with pricing, setup cost, and licensing?

There is only a standard fee for the solution.

What other advice do I have?

I rate VMware SD-WAN a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Telecommunications Specialist at a comms service provider with 5,001-10,000 employees
Real User
Simple to configure with zero-touch provisioning
Pros and Cons
  • "It is very simple to configure. When you use the cloud to configure the equipment, it has zero-touch provisioning."
  • "Its integration with the security systems would be a nice implementation. They can also consider using a management platform for both network and security operations. This would be a great improvement."

What is most valuable?

It is very simple to configure. When you use the cloud to configure the equipment, it has zero-touch provisioning.

What needs improvement?

Its integration with the security systems would be a nice implementation. They can also consider using a management platform for both network and security operations. This would be a great improvement.

How was the initial setup?

Its initial setup is not complex. It is very simple. Its deployment took about one month.

What other advice do I have?

I would rate VMware SD-WAN a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
VMware SD-WAN
March 2024
Learn what your peers think about VMware SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,886 professionals have used our research since 2012.
Principal Network Engineer at a computer software company with 201-500 employees
MSP
Stable, but could use more automation and integration
Pros and Cons
  • "This solution is as stable as most firewalls. VMware is a reputable vendor."
  • "VMware SD-WAN could be improved with more automation and more integration, but each vendor could use these improvements."

What is our primary use case?

I have deployed this solution, but just for a proof of concept. This solution is cloud-based. 

What needs improvement?

VMware SD-WAN could be improved with more automation and more integration, but each vendor could use these improvements. 

For how long have I used the solution?

I have been working with VMware SD-WAN for a few months. 

What do I think about the stability of the solution?

This solution is as stable as most firewalls. VMware is a reputable vendor. 

How are customer service and support?

I have never contacted VMware's technical support. 

How was the initial setup?

The installation is a straightforward process. You don't need very many people on your tech team. 

What about the implementation team?

I implemented this solution myself. 

What's my experience with pricing, setup cost, and licensing?

You need to pay for a license to use this product. 

What other advice do I have?

I rate this solution a six out of ten. I would recommend this solution to others who are considering implementation and I have about 10 customers who are using this solution. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of IT Network Division at Panorinformatika
Real User
Reliable, scalable, and installation easy and quick
Pros and Cons
  • "The service they provide is very stable and is the main influencer of why customers purchase this solution."
  • "In an upcoming release, the solution can be more functional and have additional features."

What needs improvement?

In an upcoming release, the solution can be more functional and have additional features.

For how long have I used the solution?

I have been using this solution for approximately two years.

What do I think about the stability of the solution?

The service they provide is very stable and is the main influencer of why customers purchase this solution.

How are customer service and technical support?

The technical support could be quicker in response time and be more friendly.

How was the initial setup?

The installation is straightforward and it is very fast to install.

What about the implementation team?

We have five technicians to do the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

The price of the solution could be reduced.

What other advice do I have?

Sometimes if a customer has used VMware previously and has had a positive experience they are more like to want to do a demo, compare it with the competitors, or purchase.

I would recommend this solution to others.

I rate VMware SD-WAN a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
IT Information Manager at a tech services company with 201-500 employees
Real User
Proactively detects potential issues; excellent for enterprise size companies
Pros and Cons
  • "Proactively detects where problems might arise."
  • "Reports could be simplified."

What is our primary use case?

Our primary use case for this solution is in companies that have multiple office locations, say a minimum of 10. They are connected to the internet using line or broadband internet connectivity. There can be a lot of fluctuations and connectivity issues so bandwidth is our current focus. VeloCloud is a software layer which helps customers manage the connectivity in the console. In the event that there is any downtime coming up into the secondary line of the bandwidth, the language will be correct. The solution proactively detects where the problem could happen or could arise. Users who are using the applications would not even know whether there was a downtime.

What needs improvement?

The product could be improved if the reports were modified making them easier to use and easier to understand from the customer's point of view. Also, from a cost perspectives, although ValorCloud is the number one product in its field in Gartner's Magic Quadrant, it's very expensive for the Indian market. 

For how long have I used the solution?

I've been working with this solution for about 18 months. 

How are customer service and technical support?

No problem with technical support. 

How was the initial setup?

Deployment is okay and not a major issue. It requires engineering capacity and depends on the customer environment. 

What other advice do I have?

I would rate this product a nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Solutions Architect at Jedi Global Teknologi
Real User
Easy to use and the Dynamic Multipath Optimization is useful
Pros and Cons
  • "The most valuable feature is the Dynamic Multipath Optimization (DMPO), which allows the customer to maintain and monitor their link quality in real-time."
  • "VeloCloud needs improvement in terms of its security features."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our customers. Our customers use VeloCloud to create their own SD-WAN.

What is most valuable?

The most valuable feature is the Dynamic Multipath Optimization (DMPO), which allows the customer to maintain and monitor their link quality in real-time. It will tell them whether the performance is good, bad, or degrading.

This solution is quite easy to use.

They have their own gateway offering where they have sensors in front of the applications like Office 365 and G Cloud. It is a unique advantage compared to other SD-WAN vendors.

What needs improvement?

VeloCloud needs improvement in terms of its security features. It needs to work with third-party vendors such as Fortinet, Check Point, or Palo Alto because at an increasing rate, and because of new rules for compliance, organizations require security features that are not offered by VeloCloud.

For how long have I used the solution?

We have been using VeloCloud for one and a half years.

What do I think about the stability of the solution?

With respect to stability, we have had some issues in the past that are related to the performance of the equipment. I would rate the stability an eight out of ten because there are some features that are currently unstable, like the link select and the path selection between the gateway and the devices. The result is a loss in performance.

How are customer service and technical support?

We have been in contact with technical support and I would rate them a seven or eight out of ten. Their response time is typically fast but in terms of resolution, sometimes it takes a long time for us to get the patch for the system.

Which solution did I use previously and why did I switch?

We also work with Forcepoint SD-WAN and we have tried other solutions as well. Some of these include Riverbed and Fortinet.

One of the big differences between VeloCloud and the other vendors is the speed and ease of deployment. VeloCloud is fast and quite easy to deploy. The second difference is that they have their own VeloCloud gateway.

How was the initial setup?

The initial setup is straightforward. In my experience, VeloCloud is one of the easiest SD-WAN vendors when it comes to initial setup and deployment.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is higher than that of other SD-WAN vendors.

What other advice do I have?

We have been using multiple versions of this solution. We have been using the software as well as different Edge devices including the Edge 510 series and the Edge 520 series. The 510 series is the most common one.

Most of the deployments are cloud-based. Our customers prefer the cloud from a business point of view because it is less expensive. To deploy on-premise, the cost of using VeloCloud is quite high and it becomes an obstacle for some customers.

My advice for anybody who is considering this solution is to first think about their SD-WAN needs. VeloCloud is a very good product as long as you don't have any concerns about security. If the main concern is about the link performance and bridge connectivity then it is a very good product.

Overall, it is a good product that is friendly, integrates well, and has good performance. It is only lacking in the security perspective.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Network and Telecommunications Team Leader at a energy/utilities company with 5,001-10,000 employees
Real User
Good connectivity, reliable, and easy to setup
Pros and Cons
  • "VMware SD-WAN is a complete solution."
  • "I would like to see more features added to increase visibility."

What is our primary use case?

We primarily use VMware SD-WAN for connectivity.

What is most valuable?

VMware SD-WAN is a complete solution.

What needs improvement?

I would like to see more features added to increase visibility.

For how long have I used the solution?

I have been working with VMware SD-WAN for one year.

We are working with the latest version.

What do I think about the stability of the solution?

VMware SD-WAN is a stable product.

What do I think about the scalability of the solution?

VMware SD-WAN is scalable.

We have 45 users in our company.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

VMware technical support assisted us with the implementation of this solution.

What other advice do I have?

I would rate VMware SD-WAN an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cloud & Network team lead at a tech services company with 51-200 employees
Real User
Straightforward, good manageability, built in scalability, and has reachable support
Pros and Cons
  • "The most valuable feature of this solution is manageability."
  • "Reporting is an area that can be improved, as there are some features that are lacking with the reporting aspect."

What is our primary use case?

The primary use case of this solution is manageability. Everything is controlled from a central aspect of the orchestrator.

What is most valuable?

The most valuable feature of this solution is manageability. 

It is easy to plug in new sites and provision new sites. 

It's very straightforward. It's difficult to find fault with this solution.

What needs improvement?

Reporting is an area that can be improved, as there are some features that are lacking with the reporting aspect.

I would like to see a reporting site and for the monitoring, they can implement it, or interface it with an existing monitoring system, which is not easy.

For how long have I used the solution?

We started using VMware SD-WAN one year ago.

We are using version 4.1

What do I think about the stability of the solution?

We do not have any complaints regarding the stability of this solution. there are no outages or any malfunctioning.

What do I think about the scalability of the solution?

It's very scalable, it's built into the platform.

How are customer service and technical support?

We have no issues with technical support. We have no complaints. They are easily reachable. It doesn't take long to obtain technical assistance.

Which solution did I use previously and why did I switch?

We also use Harmony Connect, and one other competitor, Fortinet.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

My understanding is that the pricing is in the same range as other solutions.

Which other solutions did I evaluate?

We have looked at some competitors.

What other advice do I have?

SD-WAN is a perfect fit as a solution for several branch sites.

I would rate VMware SD-WAN a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Download our free VMware SD-WAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free VMware SD-WAN Report and get advice and tips from experienced pros sharing their opinions.