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Manager at a energy/utilities company with 1,001-5,000 employees
Real User
Top 5
Comprehensive graphical interface, overall functional, and great technical support
Pros and Cons
  • "Some of the key features I find most valuable are the highly graphical user interface, virtualization of networks, and Microsoft application compatibility. It has all the functionality that we require."
  • "One drawback is this solution requires a lot of other products in the VMware ecosystem to have a full end-to-end operation orchestration monitoring. You have to buy a lot of add-ons to fully utilize the functionality."

What is most valuable?

Some of the key features I find most valuable are the highly graphical user interface, virtualization of networks, and Microsoft application compatibility. It has all the functionality that we require.

What needs improvement?

One drawback is this solution requires a lot of other products in the VMware ecosystem to have a full end-to-end operation orchestration monitoring. You have to buy a lot of add-ons to fully utilize the functionality.

Some additional features in the next release could be for the solution to be more directed toward the end-to-end functions, from physical to virtual monitoring. It should also include streamlined troubleshooting of our operation. 

For how long have I used the solution?

I have used the solution for approximately two years.

What do I think about the stability of the solution?

The solution has been stable.

What do I think about the scalability of the solution?

I have found the solution to be highly scalable.

How are customer service and technical support?

The experience we have had with the solutions technical support has been wonderful.

How was the initial setup?

The setup was straightforward and it took a few weeks.

What other advice do I have?

I would recommend the solution. I would like to point out this is a vendor-lock-in solution, where the user might be confined to a certain vendor for some time before they can move on adopting other vendors. 

I rate VMware NSX an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
AliGursoy
IT Manager at a logistics company with 201-500 employees
Real User
Easy-to-use security and management solution

What is our primary use case?

We use NSX as a security solution. The solution is deployed on-premise. We are using version 6.4 of NSX. 

What is most valuable?

The solution is easy to use and is good for management control.

What needs improvement?

It isn't easy to deploy.

For how long have I used the solution?

I have been using VMware NSX for almost 10 years.

What do I think about the stability of the solution?

We currently have 2,000 users.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

I haven't used technical support. If I have a problem, I find out what the best practice is.

Which solution did I use previously and why did I switch?

We previously used a different solution for…

What is our primary use case?

We use NSX as a security solution. The solution is deployed on-premise. We are using version 6.4 of NSX. 

What is most valuable?

The solution is easy to use and is good for management control.

What needs improvement?

It isn't easy to deploy.

For how long have I used the solution?

I have been using VMware NSX for almost 10 years.

What do I think about the stability of the solution?

We currently have 2,000 users.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

I haven't used technical support. If I have a problem, I find out what the best practice is.

Which solution did I use previously and why did I switch?

We previously used a different solution for server virtualization, but we switched to NSX.

How was the initial setup?

The solution was easy to install but not easy to deploy. 

What about the implementation team?

We have a technical team. The time it takes and the amount of people needed for maintenance depends on the solution that is deployed. Sometimes it is easy, and sometimes it takes more than one day.

What's my experience with pricing, setup cost, and licensing?

The subscription is on a yearly basis.

What other advice do I have?

I would rate this solution 8 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Mohab Samy
VMware Technician Manager at VAS
Real User
Top 5Leaderboard
Provides more security and micro-segmentation but needs to support more platforms

What is our primary use case?

It's very useful for making network configurations and setting the network configurations in an easy way. The infrastructure team has all of the components under these controls, that is, the infrastructure and the network itself.

What is most valuable?

It gives more security and micro-segmentation. It helps to set network configurations in an easy way.

What needs improvement?

NSX-T supports more platforms, and VMware NSX only supports some platforms like KVM. I want to see support for Hyper-V and other hypervisors. Their technical support could be faster as well.

For how long have I used the solution?

I've been dealing with this solution for around three years.

How are customer service and technical support?

I think that technical support…

What is our primary use case?

It's very useful for making network configurations and setting the network configurations in an easy way. The infrastructure team has all of the components under these controls, that is, the infrastructure and the network itself.

What is most valuable?

It gives more security and micro-segmentation. It helps to set network configurations in an easy way.

What needs improvement?

NSX-T supports more platforms, and VMware NSX only supports some platforms like KVM. I want to see support for Hyper-V and other hypervisors.

Their technical support could be faster as well.

For how long have I used the solution?

I've been dealing with this solution for around three years.

How are customer service and technical support?

I think that technical support should be faster.

How was the initial setup?

Sometimes, deployment can take around four weeks. For the design and deployment, it can take eight weeks. We need more days, at times, for migration or for deploying security.

What about the implementation team?

We have one team member per customer for the deployment, and we have 10 customers using this solution.

What other advice do I have?

I would recommend VMware NSX for big projects and would rate it at seven on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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PrasadMane
System Advisor IT at CRIF High Mark
Real User
Top 5Leaderboard
Support need improvement, but it is stable, and easy to install

What is our primary use case?

Load balancing is achieved using VMware NSX. The load balancing feature provided with VMware vSphere is called NSX. While using the virtual server with your on-premises trusted internal network, you can set up rules to prevent them from doing specific activities.

What is most valuable?

VMware NSX is a very good product. It's a beneficial tool.

What needs improvement?

VMware NSX needs improvement.

For how long have I used the solution?

We have been using VMware NSX for a couple of years. We are using the most recent version.

What do I think about the stability of the solution?

I have no issues with the stability of  VMware NSX.

What do I think about the scalability of the solution?

VMware NSX is a scalable solution. NSX is not a…

What is our primary use case?

Load balancing is achieved using VMware NSX. The load balancing feature provided with VMware vSphere is called NSX.

While using the virtual server with your on-premises trusted internal network, you can set up rules to prevent them from doing specific activities.

What is most valuable?

VMware NSX is a very good product.

It's a beneficial tool.

What needs improvement?

VMware NSX needs improvement.

For how long have I used the solution?

We have been using VMware NSX for a couple of years.

We are using the most recent version.

What do I think about the stability of the solution?

I have no issues with the stability of  VMware NSX.

What do I think about the scalability of the solution?

VMware NSX is a scalable solution.

NSX is not a user, product. NSX is for securing your virtualization platform.

How are customer service and support?

The support needs improvement.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

I have not yet fully explored all that this solution provides. I am still analyzing it. From the knowledge and experience that I have today, I would recommend this solution.

I would rate VMware NSX a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior Vice President at a financial services firm with 201-500 employees
Real User
Top 5
Scalable, reliable, and easy to use

What is our primary use case?

We are using VMware NSX for all our network needs.

What is most valuable?

I have found VMware NSX to be easy to use.

What needs improvement?

VMware NSX could improve by having more compatibility with other none Window-based operating systems.

For how long have I used the solution?

I have been using VMware NSX for approximately six years.

What do I think about the stability of the solution?

VMware NSX is stable.

What do I think about the scalability of the solution?

The solution is scalable. We have approximately 200 employees using the solution.

How are customer service and support?

We rarely face issues and we are quite knowledgeable about the solution. 

What about the implementation team?

We have two engineers for the…

What is our primary use case?

We are using VMware NSX for all our network needs.

What is most valuable?

I have found VMware NSX to be easy to use.

What needs improvement?

VMware NSX could improve by having more compatibility with other none Window-based operating systems.

For how long have I used the solution?

I have been using VMware NSX for approximately six years.

What do I think about the stability of the solution?

VMware NSX is stable.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 200 employees using the solution.

How are customer service and support?

We rarely face issues and we are quite knowledgeable about the solution. 

What about the implementation team?

We have two engineers for the support of the solution.

What's my experience with pricing, setup cost, and licensing?

We are using a perpetual license to use the solution and we have support.

What other advice do I have?

I would recommend this solution but it depends on the nature of the business and how much variety of applications it is using. If you are using one, or two applications then you don't need to use virtualization at all.

I rate VMware NSX an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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IT Service Manager at a financial services firm with 1,001-5,000 employees
Real User
Top 5Leaderboard
Easy to use, functional user interface, and stable

What is our primary use case?

We are using VMware NSX for network security.

What is most valuable?

The most valuable features are ease of use and user interface.

For how long have I used the solution?

I have been using this solution for approximately one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.  We have approximately 10 users using this solution in my organization.

How are customer service and technical support?

We have been satisfied with the technical support. They were able to solve our problems. However, they could be faster.

How was the initial setup?

The installation is straightforward and it took approximately two days.

What about

What is our primary use case?

We are using VMware NSX for network security.

What is most valuable?

The most valuable features are ease of use and user interface.

For how long have I used the solution?

I have been using this solution for approximately one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. 

We have approximately 10 users using this solution in my organization.

How are customer service and technical support?

We have been satisfied with the technical support. They were able to solve our problems. However, they could be faster.

How was the initial setup?

The installation is straightforward and it took approximately two days.

What about the implementation team?

We did the implementation ourselves. We have a manager and an administrator that does the maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and there is also a support license available. 

The price of the solution could be better.

What other advice do I have?

I would recommend it to others.

I rate VMware NSX ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Technical Account Manager at a tech services company with 201-500 employees
Real User
Top 5Leaderboard
Expensive support, lacking documentation, but stable and scalable

What is our primary use case?

VMware NSX is used for micro-segmentation. If you have a virtual VMware pool, then you can segment them separately. It is similar to a firewall for virtual micro-segmentation.

For how long have I used the solution?

I have been using this solution for approximately five years.

What do I think about the stability of the solution?

I have found the solution to be stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

We have never had to call technical support, the solution has been good.

How was the initial setup?

We have done three installations and we have not had any critical issues. The time it took for the installation was approximately two days. However,…

What is our primary use case?

VMware NSX is used for micro-segmentation. If you have a virtual VMware pool, then you can segment them separately. It is similar to a firewall for virtual micro-segmentation.

For how long have I used the solution?

I have been using this solution for approximately five years.

What do I think about the stability of the solution?

I have found the solution to be stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

We have never had to call technical support, the solution has been good.

How was the initial setup?

We have done three installations and we have not had any critical issues. The time it took for the installation was approximately two days. However, they should provide better documentation.

What about the implementation team?

We have two engineers that do the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

The solution is free and the price for the support can be expensive.

What other advice do I have?

I would recommend this solution to others.

I rate VMware NSX a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Sr. Technical Specialist at a retailer with 10,001+ employees
Real User
Top 5
Good security, dynamic routing features, and technical support

What is our primary use case?

We use this solution to build our VMware platform.

What is most valuable?

The most valuable features are security and dynamic routing.

What needs improvement?

The routing functionality needs to be improved, as there are lots of bugs in the system. I would like to see automation capabilities in the deployment process.

For how long have I used the solution?

I have been using VMware NSX since 2016.

What do I think about the stability of the solution?

I think that there is room to improve from a stability standpoint. There are lots of bugs in this product.

What do I think about the scalability of the solution?

VMware NSX is highly scalable.

How are customer service and technical support?

The technical support team is good.

How was the

What is our primary use case?

We use this solution to build our VMware platform.

What is most valuable?

The most valuable features are security and dynamic routing.

What needs improvement?

The routing functionality needs to be improved, as there are lots of bugs in the system.

I would like to see automation capabilities in the deployment process.

For how long have I used the solution?

I have been using VMware NSX since 2016.

What do I think about the stability of the solution?

I think that there is room to improve from a stability standpoint. There are lots of bugs in this product.

What do I think about the scalability of the solution?

VMware NSX is highly scalable.

How are customer service and technical support?

The technical support team is good.

How was the initial setup?

I would not say that the initial setup was straightforward. In terms of how easy it was to complete the deployment, I would rate the process a seven out of ten. 

What other advice do I have?

My advice for anybody who is researching VMware NSX is to first have an understanding of network engineering.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.