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Virtualization admin at Bouygues Telecom Mobile
Real User
A solution that offers a prompt and responsive support team to its users
Pros and Cons
  • "It is a stable solution...The solution's initial setup process was easy."
  • "The solution could benefit from improvements in its pricing and scalability."

What is our primary use case?

We use the solution to establish a connection between our two sites using the same IPs. This is our primary use case.

What is most valuable?

Segmentation, specifically micro-segmentation, and also for its extended service between sites to keep the same IP address on all sites are valuable features of the solution for our company.

What needs improvement?

The solution could benefit from improvements in its pricing and scalability.

For how long have I used the solution?

I have been using VMware NSX for two years. Also, I am using VMware NSX-T 1.0

Buyer's Guide
VMware NSX
May 2025
Learn what your peers think about VMware NSX. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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What do I think about the stability of the solution?

It is a stable solution. Our company is migrating from VMware NSX-T 1.0 to VMware NSX-T 3.0.

What do I think about the scalability of the solution?

In terms of scalability, I would rate the solution a seven out of ten. Currently, VMware NSX is being used extensively in my company by approximately 1,000 end-users.

How are customer service and support?

When our company contacts VMware's technical support, we open a ticket for our support request. In the past, we escalated issues to VMware support and raised tickets to receive resolutions.

How was the initial setup?

The solution's initial setup process was easy.

What about the implementation team?

The implementation process for the solution was executed with the assistance of our organization's in-house team.

Regarding the deployment process, we begin with the manager and the product. Next, we deploy the controller and proceed with the requirements of UA6. Subsequently, we configure the DLR, ULS, or UDL.

What's my experience with pricing, setup cost, and licensing?

I don't look over the pricing and licensing of the solution.

Which other solutions did I evaluate?

Before our company decided to go with VMware NSX, we evaluated VMware vRA and VMware vRO.

What other advice do I have?

The solution is highly recommended for those with similar use cases as our company, given its features and the exceptional support it offers. The solution's prompt and responsive support team makes it a reliable option. Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hybrid Consultant at Bechtle
Reseller
Works well and allows us to do micro-segmentation and create policy rules
Pros and Cons
  • "The micro-segmentation and the ability to create policy rules are valuable."
  • "It's a good product, but the way that it has got so many multiple levels that need to be purchased makes it expensive and cumbersome."

What is most valuable?

The micro-segmentation and the ability to create policy rules are valuable.

What needs improvement?

There's generally quite a lack of specialists in this space. One of the challenges as a reseller is that I need technical people to go and offer in-depth conversations about the products. We would engage someone to do that, or we would look for some engineering resources to be able to do the implementation. Unfortunately, there are not a lot of those. There is a massive skill shortage.

It's a good product, but the way that it has got so many multiple levels that need to be purchased makes it expensive and cumbersome. They seem to value shareholders more than customers, but most corporations seem to do that anyway.

For how long have I used the solution?

I don't use the product. I sell the product. I've been with VMware for multiple years. It has been about three years or so.

What do I think about the stability of the solution?

It's stable. None of my customers have complained about it from a stability point of view. They complained about its cost a lot, but people are quite happy that it's a stable product.

What do I think about the scalability of the solution?

There don't seem to be any issues with scalability. I'd rate it an eight out of ten in terms of scalability.

Most of our clients are small to medium enterprises.

How was the initial setup?

We are just reselling the product. I've seen demos and things like that. It seems very straightforward. 

There could be some challenges around the implementation time, and you need to know what you're doing. There were some challenges from one of our customers. It had to do with the migration of VTT that wasn't made clear to him, so he complained about that, but it's not my experience. Some of the end-users in that space may have a feeling that they're not being informed sufficiently of product changes in a timely manner. 

What's my experience with pricing, setup cost, and licensing?

Our customers have definitely complained about its cost. It's expensive. I'd rate it a nine out of ten in terms of pricing where ten represents a high price. There are other products out there that are equally expensive.

What other advice do I have?

I'd definitely recommend doing a proof of concept. Do a trial deployment so that you can understand the requirements and you can understand how the rules are created. So, definitely, try before you buy should be there.

I'd rate it an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
VMware NSX
May 2025
Learn what your peers think about VMware NSX. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Chris Nixon - PeerSpot reviewer
Lead Infrastructure Architect at a hospitality company with 10,001+ employees
Real User
Overly complex, initial setup could be simplified, but the migration methods are good
Pros and Cons
  • "The migration methods are the most valuable aspect of this solution."
  • "It needs to be cheaper."

What is our primary use case?

We were using VMware NSX for high availability. 

We recently used it to migrate a way to the public cloud.

What is most valuable?

The migration methods are the most valuable aspect of this solution. The rest is just overly complicated.

What needs improvement?

We had some issues with the cloud version.

It needs to be cheaper.

We are stopping its use. We won't need it because we'll be using cloud-native.

For how long have I used the solution?

The company has been working with VMware NSX for six years.

I have hands-on experience with VMware NSX.

It was on-premise, but we just used it to do cloud migration to VMC, and it will be removed after that.

What do I think about the stability of the solution?

The on-premises version of VMware NSX was not stable, but it was for VMC migrations. 

What do I think about the scalability of the solution?

The on-premises version of VMware NSX is not scalable.

The cloud version is most likely fine. I couldn't really say, but after the on-premise system was implemented, everyone was afraid of change. It was really flaky.

We don't have a large number of users. It is not used as such by people; it is a piece of infrastructure software.

There would have been less than half a dozen, not very many.

How are customer service and support?

I personally have not had any contact with technical support.

How was the initial setup?

The initial setup is complex.

What about the implementation team?

TCS assisted us with the installation.

What's my experience with pricing, setup cost, and licensing?

If five is a good price and one is a high price, I would rate the price a one out of five.

What other advice do I have?

I would not recommend this solution to others.

As a technical solution, I would rate VMware NSX a five out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Santi-Lara Garcia - PeerSpot reviewer
Key Account Manager - Catalonia and Baleares Islands at Red Heart
Real User
Integrates perfectly but must be purchased as part of a bundle package
Pros and Cons
  • "The dashboard is comprehensive and easy to use."
  • "The solution is only sold as part of a bundle and not as an individual product."

What is our primary use case?

I used to sell the solution as a bundled package. My role was to find the best solutions for customers from various vendors and work with our pre-sales and solution architecture departments to present these options. I provided high-level advice and my colleagues provided technical details. 

Our customers used the solution for segmentation and automation to secure workloads in their lower computing layer. One customer was CaixaBank, an important financial institution in Spain. 

What is most valuable?

The dashboard is comprehensive and easy to use. 

The solution integrates perfectly with F5, Check Point, and other applications. Integration with vendors is very important for customers. For our CaixaBank deployment, the solution performed these integrations which included defining, automating, and applying different rules and security functionalities. 

What needs improvement?

The solution is only sold as part of a bundle and not as an individual product. Some customers only need vSphere or NSX for their use cases, but account executives focus on bundles so this is a problem. 

Account executives need to talk with both systems and security staff to get a full picture of the environment's requirements. For example, systems staff have no need for the solution so they will never deploy it. 

For how long have I used the solution?

I have been familiar with the solution for three years. 

What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

The solution is scalable and can handle deployment to thousands of devices with no issues. 

How are customer service and support?

Technical support is very, very good. Staff work hard to understand new functionalities or bug fixes that are released monthly. 

How was the initial setup?

The setup depends on the project scope. For example, CaixaBank's project had a very large scope that was divided into many different parts. Deployment took one year but the project is still ongoing. 

Good deployments depend on an assessment phase where you talk with different departments before defining objectives. Discussions should occur both with systems and security staff. With proper pre-assessment, the solution operates and integrates perfectly. 

What's my experience with pricing, setup cost, and licensing?

The pricing is higher than other options from Palo Alto, Fortinet, and Cisco because it is sold in a bundle. 

Customers do not know the individual price of the solution so they compare the package pricing to competitors. The solution should offer stand-alone pricing so it can be accurately compared to other options. 

Which other solutions did I evaluate?

There are many solutions in the market that offer similar functionality and characteristics. 

Palo Alto, Fortinet, and Cisco offer lower prices because they are considered legacy. Segmentation is very detailed so many customers prefer legacy options for peace of mind. 

The solution is a very, very good product that is perfect for customers who have good technical support. 

What other advice do I have?

I recommend the solution and rate it a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Cyber Security Division Head at TurnKey
Real User
Integrates well with Palo Alto and is reliable but lacks standard security features
Pros and Cons
  • "NSX is good in managing security or controlling the security and the access control for each single VM."
  • "It's not feature-rich."

What is our primary use case?

The solution is mainly used for rolling virtual environments and private clouds. I use the product for my company and for other customers.

How has it helped my organization?

It's important to have whenever I need to segment or control the traffic from virtual machine to virtual machine. This was not the case without the NSX.

What is most valuable?

NSX is good in managing security or controlling the security and the access control for each single VM. 

It is essential and it can be useful up to a certain level of access control. That said, if we need further detailed or further security features, we should use another product like Palo Alto or Fortinet or other competitors.

It integrates with certain vendors like Palo Alto seamlessly.

The product is stable. 

We can scale the solution. 

What needs improvement?

It's just access controlled. It should be leveraged by adding more detailed, deep security products to facilitate the NXS. The security needs improvement. 

It's not feature-rich. It's not doing many tasks like a Next Generation Firewall such as Palo Alto for VM or other vendors like Fortinet for virtualized environments. 

It has to have the features from next-generation firewalls, and it needs to complement other features, as in the unified security gateway, to be a good competitor against other solutions.

It does not integrate well with many platforms. 

For how long have I used the solution?

I've been using the solution for a couple of years now. 

What do I think about the stability of the solution?

Stability is not an issue. It's not buggy. It doesn't crash or freeze. the performance is good. 

What do I think about the scalability of the solution?

It is a scalable product. 

We have around 1000 or more people on the solution. Our customers use the solution. We do not use it internally. 

How are customer service and support?

We didn't have experience with VMware technical support. Mainly, the issues we need are covered via assistance from Palo Alto. I've never directly communicated with VMware support. 

Which solution did I use previously and why did I switch?

We didn't use any solution for the virtualized environment.

That said, for other solutions in the market that have the same feature, we have experience. This includes Juniper, Cisco, and Palo Alto. These all have next-generation firewall features, which have been standard for 20 years now.

How was the initial setup?

It's intermediate in terms of ease of setup. It is not so straightforward, and it's not also complex.

 It integrates with certain vendors like Palo Alto very well. That said, other vendors, like Fortinet or others, do not have the same level of integration.

I'd rate the process a there out of five in terms of ease of setup. 

The deployment took three weeks the first time we did it. The strategy is mainly segmenting between operational virtual machines which have, for example, the database and the application front end on the same VLAN. If I need to segment this traffic, it wouldn't be possible without NSX.

We have two people that can handle deployment and maintenance tasks. We need someone who understands the schema of the solution itself, the software itself, the front end and the database, and so on. Then, we also need one person from the security team.

What about the implementation team?

We had a consultation and fielded recommendations from a Palo Alto engineer.

What was our ROI?

From a security point of view, the ROI you would see would be based on making things secure. The risk is at the lowest possible levels. However, the level of security that would be improved using this solution alone isn't so good. I'd rate the ROI a two out of five as it doesn't do much on its own. 

What's my experience with pricing, setup cost, and licensing?

I'm not sure about licensing, as this is out of my scope as a technical engineer.

Which other solutions did I evaluate?

We did look into other options before choosing this solution. 

What other advice do I have?

We are a partner. I'm using the latest version of the solution. 

It has good features for tagging and auto-tagging and so on. That said, without another complementary solution like Palo Alto or other micro-segmentation firewall vendors, it would not be of that much use. It needs the support of other software.

I'd rate the solution five out of ten. It lacks standard security features, which is why I rate it so low. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Venkateswar Ndt - PeerSpot reviewer
Controler at Emirates
Real User
Top 5
A good network virtualization and security platform, but it could be more user-friendly
Pros and Cons
  • "VMware NSX is a very good solution. It's also a scalable solution."
  • "It could be more user-friendly, but it's manageable. When we add a specific node to this particular NSX and the configuration changes, it won't push through the errors where required, but it'll accept it. However, while using it, we will have issues. It can also be more stable."

What is our primary use case?

We use VMware NSX for application service deployments.

What is most valuable?

VMware NSX is a very good solution. It's also a scalable solution.

What needs improvement?

It could be more user-friendly, but it's manageable. When we add a specific node to this particular NSX and the configuration changes, it won't push through the errors where required, but it'll accept it. However, while using it, we will have issues. It can also be more stable. 

What do I think about the stability of the solution?

It could be more stable.

What do I think about the scalability of the solution?

VMware NSX is a scalable solution. We have about 10,000 people using it at our company.

How are customer service and support?

Technical support is good.

Which solution did I use previously and why did I switch?

We are still in the process of completing the migration from the physical servers to NSX.

How was the initial setup?

The initial setup is relatively straightforward, but it takes a long time to implement this solution. You need hundreds of people to deploy and maintain this solution.

What's my experience with pricing, setup cost, and licensing?

VMware NSX isn't cheap. 

What other advice do I have?

I would tell potential users that they need to do a high-level review of their entire data center architecture, and should not leave any specific configurations related to connectivity that would lead them to more challenges. 

On a scale from one to ten, I would give VMware NSX a seven.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

IBM
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Systems and network services admin management at a healthcare company with 501-1,000 employees
Real User
Top 5Leaderboard
Offers firewall security and micro-segmentation functions
Pros and Cons
  • "Firewall security is one of VMware NSX's vital features"
  • "The vendor should integrate a basic load balancer in future versions"

What is our primary use case?

VMware NSX helps create and operate on-demand networks. The solution is dynamic and flexible. Our company's principal use case for the product is to provide a network for private projects. VMware NSX is also used to link virtual networks with legal networks and develop a single environment that permits comprehending virtual and physical tasks. 

What is most valuable?

Firewall security is one of VMware NSX's vital features. Using the tags and the solution's security policy is incredibly simple. For instance, I can create a sketch on paper and redesign it with the tags present on the network segment using VMware NSX. 

What needs improvement?

A basic load balancer feature was present in a previous version, but the latest version only has an advanced load balancer. The vendor should integrate a basic load balancer in future versions. The advanced load balancer is mostly suitable for system integrators, but it is not usable for our company dimensions. 

For how long have I used the solution?

I have been using VMware NSX for three years. 

What do I think about the stability of the solution?

I would rate the stability a ten out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability a nine out of ten. There are about a few hundred end-users of the solution in our organization. 

Our organization's virtual environments consist of virtual machines and systems within the network segments of VMware NSX, and every lab has professors, researchers, and students. 

How are customer service and support?

Before Broadcom acquired VMware NSX, I would rate the tech support a nine out of ten. But presently, I wouldn't rate it so high because our company has difficulty reaching customer support. Whenever I write an email to the technical manager of the solution, I often don't receive a response. 

How was the initial setup?

Overall, the setup process of VMware NSX was easy, but due to the unfamiliarity, the beginning of the process was a steep climb for our organization's team. In our company, we majorly utilize the on-prem deployment model but temporarily we also used the solution in the cloud because we needed the virtual labs and sometimes we needed to use VMware NSX on Azure. 

What's my experience with pricing, setup cost, and licensing?

As a public administrator in Italy, our company signs a contract with an organization connected to numerous universities. This aforementioned organization creates the tender with VMware. I would rate the pricing of VMware NSX as seven out of ten. 

What other advice do I have?

The micro-segmentation function of VMware NSX is wonderful because this feature allows for the best control of every single entrance point of data packets. I would overall rate VMware NSX a nine out of ten. I would recommend others to use the solution. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vijaykumar Vasoya - PeerSpot reviewer
IT Specialist at Systems and Information Technology Ltd
Real User
Top 10
Seamlessly scalable, secure, and supported network virtualization experience
Pros and Cons
  • "It operates on a logical level, providing a comprehensive and centralized way to manage your network resources."
  • "One aspect that needs improvement is the need for further automation."

What is our primary use case?

Our primary focus is to create a layer that effectively connects to the remote site. This involves optimizing and accelerating the VXLend component, which is highly popular in our setup. We usually configure VXLend to enhance disaster recovery capabilities, specifically for applications that operate within the same subnet. This approach ensures that in the event of a disaster, such as a WAN failure or when external layers are inaccessible, there's no need to change IP addresses. It allows users to connect seamlessly from any location since the servers maintain the same subnet, and data replication occurs between the data centers. The result is minimal disruption and no requirement to modify configurations during these critical scenarios.

What is most valuable?

Traditional network management often involves dealing with individual components separately while VMware NSX offers a more streamlined approach. It operates on a logical level, providing a comprehensive and centralized way to manage your network resources. This not only simplifies management but also enhances scalability. It enables us to create and adjust policies dynamically, allowing for real-time updates and enforcement so we can effectively oversee our entire data center from a single point of control.

What needs improvement?

One aspect that needs improvement is the need for further automation. We are already operating in a software-defined data center environment, and while the product is mature, there's room for enhancing automation.

For how long have I used the solution?

I have been using it for approximately three years.

What do I think about the stability of the solution?

It provides robust stability features. I would rate it nine out of ten.

What do I think about the scalability of the solution?

It provides excellent scalability capabilities. When it comes to micro-segmentation, it allows you to scale naturally. You can distribute firewall and load-balancing functionalities efficiently as your network grows. It also offers seamless integration with the physical network infrastructure, making it easy to extend your virtualized network into the physical world.

How are customer service and support?

The customer support from VMware is exceptional. Recently we encountered a critical issue where one of our virtual machines failed to start and was displaying a blue screen. Despite the urgency of the situation, we logged a support case, and within twenty minutes, we received a response. A support representative promptly called us, established a remote connection, conducted a thorough analysis, and successfully resolved the problem.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with Cisco, but I find VMware to be a superior solution. The primary reason is the seamless integration that VMware offers, especially within a data center environment. When working within a data center, VMware's virtualization capabilities are all that we need. We no longer require separate hardware, edge products, load-balancing solutions, or firewall products. Everything can be fully integrated into a unified system and it allows us to accomplish everything from one console and one central point of control, making it a highly efficient and streamlined solution.

How was the initial setup?

When it comes to VMware, there are two primary options: NSX-V and NSX-T. NSX-V is known for its user-friendliness and effectiveness. Setting up SD-WAN connectivity with NSX-V is straightforward.

What's my experience with pricing, setup cost, and licensing?

The price is significantly high and it can be a hurdle for many potential users.

What other advice do I have?

I would highly recommend VMware for a wide range of users, spanning from large enterprises to small and medium-sized businesses. It's an ideal choice for those who require disaster recovery solutions or cloud extensions. Its versatility and capabilities make it a valuable choice for anyone looking to scale their infrastructure, whether it's within a data center or by extending into the cloud. I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free VMware NSX Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free VMware NSX Report and get advice and tips from experienced pros sharing their opinions.