The solution is mainly used for rolling virtual environments and private clouds. I use the product for my company and for other customers.
Cyber Security Division Head at TurnKey
Integrates well with Palo Alto and is reliable but lacks standard security features
Pros and Cons
- "NSX is good in managing security or controlling the security and the access control for each single VM."
- "NSX is good in managing security or controlling the security and the access control for each single VM."
- "It's not feature-rich."
- "It lacks standard security features, which is why I rate it so low."
What is our primary use case?
How has it helped my organization?
It's important to have whenever I need to segment or control the traffic from virtual machine to virtual machine. This was not the case without the NSX.
What is most valuable?
NSX is good in managing security or controlling the security and the access control for each single VM.
It is essential and it can be useful up to a certain level of access control. That said, if we need further detailed or further security features, we should use another product like Palo Alto or Fortinet or other competitors.
It integrates with certain vendors like Palo Alto seamlessly.
The product is stable.
We can scale the solution.
What needs improvement?
It's just access controlled. It should be leveraged by adding more detailed, deep security products to facilitate the NXS. The security needs improvement.
It's not feature-rich. It's not doing many tasks like a Next Generation Firewall such as Palo Alto for VM or other vendors like Fortinet for virtualized environments.
It has to have the features from next-generation firewalls, and it needs to complement other features, as in the unified security gateway, to be a good competitor against other solutions.
It does not integrate well with many platforms.
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VMware NSX
March 2026
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For how long have I used the solution?
I've been using the solution for a couple of years now.
What do I think about the stability of the solution?
Stability is not an issue. It's not buggy. It doesn't crash or freeze. the performance is good.
What do I think about the scalability of the solution?
It is a scalable product.
We have around 1000 or more people on the solution. Our customers use the solution. We do not use it internally.
How are customer service and support?
We didn't have experience with VMware technical support. Mainly, the issues we need are covered via assistance from Palo Alto. I've never directly communicated with VMware support.
Which solution did I use previously and why did I switch?
We didn't use any solution for the virtualized environment.
That said, for other solutions in the market that have the same feature, we have experience. This includes Juniper, Cisco, and Palo Alto. These all have next-generation firewall features, which have been standard for 20 years now.
How was the initial setup?
It's intermediate in terms of ease of setup. It is not so straightforward, and it's not also complex.
It integrates with certain vendors like Palo Alto very well. That said, other vendors, like Fortinet or others, do not have the same level of integration.
I'd rate the process a there out of five in terms of ease of setup.
The deployment took three weeks the first time we did it. The strategy is mainly segmenting between operational virtual machines which have, for example, the database and the application front end on the same VLAN. If I need to segment this traffic, it wouldn't be possible without NSX.
We have two people that can handle deployment and maintenance tasks. We need someone who understands the schema of the solution itself, the software itself, the front end and the database, and so on. Then, we also need one person from the security team.
What about the implementation team?
We had a consultation and fielded recommendations from a Palo Alto engineer.
What was our ROI?
From a security point of view, the ROI you would see would be based on making things secure. The risk is at the lowest possible levels. However, the level of security that would be improved using this solution alone isn't so good. I'd rate the ROI a two out of five as it doesn't do much on its own.
What's my experience with pricing, setup cost, and licensing?
I'm not sure about licensing, as this is out of my scope as a technical engineer.
Which other solutions did I evaluate?
We did look into other options before choosing this solution.
What other advice do I have?
We are a partner. I'm using the latest version of the solution.
It has good features for tagging and auto-tagging and so on. That said, without another complementary solution like Palo Alto or other micro-segmentation firewall vendors, it would not be of that much use. It needs the support of other software.
I'd rate the solution five out of ten. It lacks standard security features, which is why I rate it so low.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Controler at Emirates
A good network virtualization and security platform, but it could be more user-friendly
Pros and Cons
- "VMware NSX is a very good solution. It's also a scalable solution."
- "VMware NSX is a very good solution."
- "It could be more user-friendly, but it's manageable. When we add a specific node to this particular NSX and the configuration changes, it won't push through the errors where required, but it'll accept it. However, while using it, we will have issues. It can also be more stable."
- "It could be more user-friendly, but it's manageable. When we add a specific node to this particular NSX and the configuration changes, it won't push through the errors where required, but it'll accept it."
What is our primary use case?
We use VMware NSX for application service deployments.
What is most valuable?
VMware NSX is a very good solution. It's also a scalable solution.
What needs improvement?
It could be more user-friendly, but it's manageable. When we add a specific node to this particular NSX and the configuration changes, it won't push through the errors where required, but it'll accept it. However, while using it, we will have issues. It can also be more stable.
What do I think about the stability of the solution?
It could be more stable.
What do I think about the scalability of the solution?
VMware NSX is a scalable solution. We have about 10,000 people using it at our company.
How are customer service and support?
Technical support is good.
Which solution did I use previously and why did I switch?
We are still in the process of completing the migration from the physical servers to NSX.
How was the initial setup?
The initial setup is relatively straightforward, but it takes a long time to implement this solution. You need hundreds of people to deploy and maintain this solution.
What's my experience with pricing, setup cost, and licensing?
VMware NSX isn't cheap.
What other advice do I have?
I would tell potential users that they need to do a high-level review of their entire data center architecture, and should not leave any specific configurations related to connectivity that would lead them to more challenges.
On a scale from one to ten, I would give VMware NSX a seven.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
IBM
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
VMware NSX
March 2026
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IT Specialist at Systems and Information Technology Ltd
Seamlessly scalable, secure, and supported network virtualization experience
Pros and Cons
- "It operates on a logical level, providing a comprehensive and centralized way to manage your network resources."
- "One aspect that needs improvement is the need for further automation."
What is our primary use case?
Our primary focus is to create a layer that effectively connects to the remote site. This involves optimizing and accelerating the VXLend component, which is highly popular in our setup. We usually configure VXLend to enhance disaster recovery capabilities, specifically for applications that operate within the same subnet. This approach ensures that in the event of a disaster, such as a WAN failure or when external layers are inaccessible, there's no need to change IP addresses. It allows users to connect seamlessly from any location since the servers maintain the same subnet, and data replication occurs between the data centers. The result is minimal disruption and no requirement to modify configurations during these critical scenarios.
What is most valuable?
Traditional network management often involves dealing with individual components separately while VMware NSX offers a more streamlined approach. It operates on a logical level, providing a comprehensive and centralized way to manage your network resources. This not only simplifies management but also enhances scalability. It enables us to create and adjust policies dynamically, allowing for real-time updates and enforcement so we can effectively oversee our entire data center from a single point of control.
What needs improvement?
One aspect that needs improvement is the need for further automation. We are already operating in a software-defined data center environment, and while the product is mature, there's room for enhancing automation.
For how long have I used the solution?
I have been using it for approximately three years.
What do I think about the stability of the solution?
It provides robust stability features. I would rate it nine out of ten.
What do I think about the scalability of the solution?
It provides excellent scalability capabilities. When it comes to micro-segmentation, it allows you to scale naturally. You can distribute firewall and load-balancing functionalities efficiently as your network grows. It also offers seamless integration with the physical network infrastructure, making it easy to extend your virtualized network into the physical world.
How are customer service and support?
The customer support from VMware is exceptional. Recently we encountered a critical issue where one of our virtual machines failed to start and was displaying a blue screen. Despite the urgency of the situation, we logged a support case, and within twenty minutes, we received a response. A support representative promptly called us, established a remote connection, conducted a thorough analysis, and successfully resolved the problem.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have experience with Cisco, but I find VMware to be a superior solution. The primary reason is the seamless integration that VMware offers, especially within a data center environment. When working within a data center, VMware's virtualization capabilities are all that we need. We no longer require separate hardware, edge products, load-balancing solutions, or firewall products. Everything can be fully integrated into a unified system and it allows us to accomplish everything from one console and one central point of control, making it a highly efficient and streamlined solution.
How was the initial setup?
When it comes to VMware, there are two primary options: NSX-V and NSX-T. NSX-V is known for its user-friendliness and effectiveness. Setting up SD-WAN connectivity with NSX-V is straightforward.
What's my experience with pricing, setup cost, and licensing?
The price is significantly high and it can be a hurdle for many potential users.
What other advice do I have?
I would highly recommend VMware for a wide range of users, spanning from large enterprises to small and medium-sized businesses. It's an ideal choice for those who require disaster recovery solutions or cloud extensions. Its versatility and capabilities make it a valuable choice for anyone looking to scale their infrastructure, whether it's within a data center or by extending into the cloud. I would rate it eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Consultant at Arwentech Private Limited
Has the ability to provide advanced security at the micro-level, focusing on securing applications and workloads
Pros and Cons
- "One significant advantage of VMware NSX is the ability to provide advanced security at the micro-level, focusing on securing applications and workloads rather than just the network structure or virtualization-based network security."
- "The feature it can improve is essentially application-based load balancing with intelligent load distribution for applications that require redundancy and high availability."
What is our primary use case?
We're moving towards hyper-converged solutions with VMware, including NSX and vSAN. This direction has promising prospects in the market.
What is most valuable?
One significant advantage of VMware NSX is the ability to provide advanced security at the micro-level, focusing on securing applications and workloads rather than just the network structure or virtualization-based network security.
What needs improvement?
I believe we need to attain a certain level of maturity and work closely with multiple customers to make substantial improvements and achieve notable results. The feature it can improve is essentially application-based load balancing with intelligent load distribution for applications that require redundancy and high availability. This feature operates at a micro-level, specifically focusing on the payloads of applications.
To clarify further, I believe that if NSX offers this functionality along with robust security measures for application payloads, it would greatly benefit customers. Instead of investing in additional devices or appliances for load balancing and security, organizations would likely prefer to leverage NSX's integrated capabilities in this regard.
For how long have I used the solution?
We have been using this solution for the past six months.
What do I think about the stability of the solution?
As for stability, the customer I mentioned earlier is extremely satisfied with the product's stability.
How are customer service and support?
VMware doesn't have a physical presence in Pakistan. They recently initiated their operations here. However, we do have interactions with their team based in Singapore, and I must say they are quite supportive. The customer hasn't raised any complaints regarding their support. The time required for deployment can vary based on the size of the infrastructure, but typically, it can be accomplished within a two-week timeframe.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
One of our prominent clients is a major university in Pakistan, and they expressed dissatisfaction with their current solution, Sentra for SCI. They expressed a desire to transition to VMware, specifically NSX, as they are seeking hyper-converged integrations with both cloud and on-premises solutions.
How was the initial setup?
Regarding the initial setup, VMware products, including NSX, are generally straightforward to set up and deploy, so complexity hasn't been an issue.
What's my experience with pricing, setup cost, and licensing?
The implementation of VMware NSX can be cost-intensive, especially if an organization is looking for a comprehensive solution. The costs can vary based on factors like the level of conversation and discounts obtained during negotiations. Some government organizations, for instance, may find the prices relatively high, leading to concerns about budget hikes, especially when deploying the solution across the entire organization.
Regarding maintenance and support, they are typically included in the standard licensing costs for enterprise-level businesses. While these costs can be significant, many companies opt for standard licensing to ensure they have access to necessary support and maintenance services.
What other advice do I have?
The deployment of NSX security can be somewhat challenging, and it requires a thorough understanding of the organization's specific needs and objectives. To effectively implement NSX security measures, it's crucial to have a clear understanding of the applications, payloads, and various components within the network environment.
As external service providers, it's essential to work closely with the organization and gain a deep understanding of their deployment requirements. This includes identifying the specific areas and layers where NSX security measures need to be implemented. By having a comprehensive grasp of each aspect and layer of the network, we can ensure a more effective and tailored security deployment.
I would rate it an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Head of SDN at a financial services firm with 10,001+ employees
Good stability and easy-to-use solution
Pros and Cons
- "The solution's customer service is good."
- "Its licensing model could be VM based."
What is most valuable?
The solution's most valuable feature is ease of use. Its filtering features work best for our business requirements.
What needs improvement?
It could be helpful if the solution's licensing model is based on the number of VMs rather than hypervisors.
For how long have I used the solution?
We have been using the solution for seven years.
What do I think about the stability of the solution?
It is a stable solution. I rate its stability as an eight.
What do I think about the scalability of the solution?
The solution's scalability depends on the licensing model.
How are customer service and support?
The solution's customer service is good.
What's my experience with pricing, setup cost, and licensing?
The solution is reasonable at the local level. But it is expensive to deploy it globally.
What other advice do I have?
I advise others to understand their business requirements. They should know if they want the solution to block some protocols or to make accurate filtering. I rate the solution as an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Hybrid Consultant at Bechtle
Works well and allows us to do micro-segmentation and create policy rules
Pros and Cons
- "The micro-segmentation and the ability to create policy rules are valuable."
- "The micro-segmentation and the ability to create policy rules are valuable."
- "It's a good product, but the way that it has got so many multiple levels that need to be purchased makes it expensive and cumbersome."
- "It's a good product, but the way that it has got so many multiple levels that need to be purchased makes it expensive and cumbersome."
What is most valuable?
The micro-segmentation and the ability to create policy rules are valuable.
What needs improvement?
There's generally quite a lack of specialists in this space. One of the challenges as a reseller is that I need technical people to go and offer in-depth conversations about the products. We would engage someone to do that, or we would look for some engineering resources to be able to do the implementation. Unfortunately, there are not a lot of those. There is a massive skill shortage.
It's a good product, but the way that it has got so many multiple levels that need to be purchased makes it expensive and cumbersome. They seem to value shareholders more than customers, but most corporations seem to do that anyway.
For how long have I used the solution?
I don't use the product. I sell the product. I've been with VMware for multiple years. It has been about three years or so.
What do I think about the stability of the solution?
It's stable. None of my customers have complained about it from a stability point of view. They complained about its cost a lot, but people are quite happy that it's a stable product.
What do I think about the scalability of the solution?
There don't seem to be any issues with scalability. I'd rate it an eight out of ten in terms of scalability.
Most of our clients are small to medium enterprises.
How was the initial setup?
We are just reselling the product. I've seen demos and things like that. It seems very straightforward.
There could be some challenges around the implementation time, and you need to know what you're doing. There were some challenges from one of our customers. It had to do with the migration of VTT that wasn't made clear to him, so he complained about that, but it's not my experience. Some of the end-users in that space may have a feeling that they're not being informed sufficiently of product changes in a timely manner.
What's my experience with pricing, setup cost, and licensing?
Our customers have definitely complained about its cost. It's expensive. I'd rate it a nine out of ten in terms of pricing where ten represents a high price. There are other products out there that are equally expensive.
What other advice do I have?
I'd definitely recommend doing a proof of concept. Do a trial deployment so that you can understand the requirements and you can understand how the rules are created. So, definitely, try before you buy should be there.
I'd rate it an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Senior Solution Architect at BARQ Systems
I like the micro-segmentation features
Pros and Cons
- "NSX has excellent security features like virtual firewalls. I also like the micro-segmentation features, which are useful for the virtual machines inside the servers."
What is our primary use case?
Our clients are moving from traditional to virtual infrastructure, so we sold them vSphere, vSAM, and NSX to manage all the workloads inside VMware. All the VMs work just like traditional infrastructure inside an appliance.
What is most valuable?
NSX has excellent security features like virtual firewalls. I also like the micro-segmentation features, which are useful for the virtual machines inside the servers.
For how long have I used the solution?
I started working with Nutanix NSX last year.
What do I think about the stability of the solution?
I rate NSX eight out of 10 for stability.
What do I think about the scalability of the solution?
NSX is easy to scale.
Which solution did I use previously and why did I switch?
We sell Nutanix, Dell EMC, HPE, and IBM. Right now, I'm working with IBM Storage and Power Servers. We have Pure Systems, too, but I'm still new. It's my first week at the company, so I'm still studying other vendors that I'm unfamiliar with.
How was the initial setup?
I'm not implementing. I am selling the solution. You can use it on-prem or in the cloud. If you are using SRM, including NSX in your workloads makes things easier. You can easily move everything, including the network security and several layers inside the appliance, to the cloud or any other site.
What's my experience with pricing, setup cost, and licensing?
VMware has a subscription and perpetual license. In the New Year, they're changing many things about the licensing model. Previously, NSX was licensed according to the number of sockets inside the appliance, so we bought VMware licenses based on that. However, that may have changed this year. We are still contacting the vendors to understand the new licensing strategy.
What other advice do I have?
I rate VMware NSX nine out of 10. I recommend it.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Lead Infrastructure Architect at a hospitality company with 10,001+ employees
Overly complex, initial setup could be simplified, but the migration methods are good
Pros and Cons
- "The migration methods are the most valuable aspect of this solution."
- "It needs to be cheaper."
What is our primary use case?
We were using VMware NSX for high availability.
We recently used it to migrate a way to the public cloud.
What is most valuable?
The migration methods are the most valuable aspect of this solution. The rest is just overly complicated.
What needs improvement?
We had some issues with the cloud version.
It needs to be cheaper.
We are stopping its use. We won't need it because we'll be using cloud-native.
For how long have I used the solution?
The company has been working with VMware NSX for six years.
I have hands-on experience with VMware NSX.
It was on-premise, but we just used it to do cloud migration to VMC, and it will be removed after that.
What do I think about the stability of the solution?
The on-premises version of VMware NSX was not stable, but it was for VMC migrations.
What do I think about the scalability of the solution?
The on-premises version of VMware NSX is not scalable.
The cloud version is most likely fine. I couldn't really say, but after the on-premise system was implemented, everyone was afraid of change. It was really flaky.
We don't have a large number of users. It is not used as such by people; it is a piece of infrastructure software.
There would have been less than half a dozen, not very many.
How are customer service and support?
I personally have not had any contact with technical support.
How was the initial setup?
The initial setup is complex.
What about the implementation team?
TCS assisted us with the installation.
What's my experience with pricing, setup cost, and licensing?
If five is a good price and one is a high price, I would rate the price a one out of five.
What other advice do I have?
I would not recommend this solution to others.
As a technical solution, I would rate VMware NSX a five out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: March 2026
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