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Zaw Htun - PeerSpot reviewer
Cybersecurity Manager at PHH
Real User
Top 5
Sep 26, 2024
Provides valuable detection capabilities and efficient automated response features
Pros and Cons
  • "It contributes to our system's robust event detection and analysis, enabling us to respond effectively to incidents."
  • "The platform should enhance compatibility with all other SIEM solutions."

What is our primary use case?

We utilize the platform for airborne protection and redirection to enhance the environment's environment and that of our clients. Our primary focus is on this solution, and I am looking for more coverage for our security framework, particularly for our CGP program. Currently, HSA only covers host information, leaving us with limited visibility of system and network activity. Therefore, we need another SIEM solution to understand our system and network activities comprehensively.

How has it helped my organization?

The product's threat intelligence integration is extremely important. It enhances our ability to anticipate and respond to threats effectively, improving our security posture.

What is most valuable?

The solution's detection capabilities are very efficient. It contributes to our system's robust event detection and analysis, enabling us to respond effectively to incidents.

What needs improvement?

The platform should enhance compatibility with all other SIEM solutions. Customers should not feel constrained to using only Trellix products due to integration challenges, as this limits their options.

Future updates should prioritize enhanced integration features with third-party SIEMs and broader threat intelligence capabilities to improve the platform's adaptability in diverse environments.

Buyer's Guide
Trellix XDR
May 2026
Learn what your peers think about Trellix XDR. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
899,052 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Trellix XDR for at least two years.

How are customer service and support?

The technical support team is responsive and helpful, particularly when addressing technical issues during deployment or usage.

How was the initial setup?

The deployment is straightforward, and the interface is user-friendly, making it easy for security analysts and engineers to adapt to the platform. However, the functionality is not significantly different from other vendors' offerings.

What's my experience with pricing, setup cost, and licensing?

From my perspective, Trellix XDR is competitively priced, given its detection capabilities, but the added cost for compatibility with other platforms can be a consideration for budget-conscious organizations.

Which other solutions did I evaluate?

We are exploring additional SIEM solutions to complement this platform, especially to gain insights into system and network activities.

What other advice do I have?

Trellix provided initial training sessions and documentation. However, more comprehensive training resources could further enhance the team's proficiency in utilizing the platform effectively.

Its automated response is effective but has some limitations regarding integrating other platforms. Our agents are not fully compatible with other solutions, which restricts our ability to respond to threats across different systems.

I recommend this solution, particularly its robust detection capabilities and user-friendly interface. However, organizations should evaluate their specific integration needs to ensure compatibility with existing solutions.

Overall, I rate the product an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Trellix XDR Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Trellix XDR Report and get advice and tips from experienced pros sharing their opinions.