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Symantec Privileged Access Manager Room for Improvement

System Administrator at Alghanim Industries

The response time for support could be faster. Some features should be added: cloud-based, VPN-less, more secure, and it should be adjusted in a hybrid environment.

This solution is out of support now, so we are moving to BeyondTrust. With BeyondTrust, we have a dedicated team working on those products that is specialized and easily understands our environment.

It should have cloud features. One of the reasons we are using BeyondTrust is that we are going away from the VPNs. BeyondTrust doesn't require a VPN.

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Engineer at a university with 51-200 employees

I think the management console could be improved. I have just watched a demo video for the management console and I think it may need to be simplified. I haven't yet had hands-on experience with the solution so it's difficult to comment on possible additional features. 

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Privileged Access Management (PAM)
July 2022
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