Statseeker Reviews

We have about 800 schools and we use Statseeker to monitor the WAN router at each site. Up/down (uptime and downtime) is our biggest thing. After that, we use it for monitoring bandwidth, interface utilization and different things like that. We use it for all the statistics it can provide in real-time and for historical usage. We use those statistics to plan if there is a need for upgrades — things like that.

The product has improved our organization by simplifying monitoring and giving real-time alerts for issues we might not immediately be aware of otherwise. If we notice five devices with latency or errors, I wouldn't know that if I didn't command line into 800 devices and check every day. I can see the status on the dashboard and it just makes it easy to know where the problems are.

If we didn't have that capability by using Statseeker, then it would be very complex to monitor. We'd need to have another tool or manually log into every device to try to check things. And this product just does it all for us. That streamlines and improves our workload so that we only need to have two people in our office for the network team. 

It improves availability. If a circuit goes down texts and email alerts get sent out. So, even if it's in the evening or we're not on premises, we'll know if something's down. 

We use it all the time because it really helps.

The most valuable feature of this solution is that it is simple. I can modify the dashboard to show whatever I want to see. I could have a top list of devices with higher latency or things like that. So simplicity is the most valuable feature. I leave it up on one monitor full time in my office.

I can't think of any additional features that I'd like added to the product right now. However, one feature that was just added recently was one that we really wanted: a forecasting feature. It just looks at the trends of the past to forecast where it thinks you will be in the future. That's one that we're looking forward to. It is out there now, but we still haven't received it yet. We have to get another level of license or something for that.

Everything is very stable. The only issues we've ever had with stability is during upgrades. It seems like every upgrade we do, there's always a glitch here or there that we have to get fixed down the road.

The product scales very well. With a one gig connection we can do something like a million interfaces, so that works out well for us. With a very small server, we virtualized it and we can monitor a lot — everything we have and a lot more.

The tech support is a little lacking compared to some other products that I've worked with. If we have to we email to open a support case. Sometimes it seems like it can take a little while with a difficult case. Overall, it's not terrible, it's just not the best support we've ever had. It's not the worst either.

There was a different solution but that was before I was involved and I really wasn't in the decision-making process for choosing this solution.

I don't know the initial setup, but I do know about ongoing changes. We moved it to another physical server at one point and now it is virtualized. Those processes have been fairly easy. It is just a simple install and then we restore from a backup.

When I started, it was already deployed in our organization and we manage everything ourselves. We don't use anybody else for ongoing implementations and upgrades.

The product has helped us reduce costs overall. We pay yearly and I think Statseeker was purchased by somebody else a few years ago. Before that, we paid like $3,500 a year. After they were purchased, the licensee structure changed a little bit. Before that, we had educational pricing and after that, we had to go to a per-interface pricing structure. So, we had 20,000 interfaces that we could monitor with that license and we were in still in the $3,500 to $4,000 range. That is our yearly cost; I don't know if there was another initial cost. Now we're paying $4,500 or so because we upped our license to 25,000 interfaces. 

I would rate the product as a nine out of ten. I really like the product. I think it does what it does very well. We have a couple of other products that we use for monitoring different specific things, but we always rely on Statseeker. I always have it up on my monitor and it's one of my favorite tools.

Our primary use for this solution is historical traffic wrapping.

This solution only handles a very small slice of what we actually need to monitor, so it is just another product in a set of products we use.

This solution helps in terms of troubleshooting, and you can do capacity planning with it.

The single pane of glass simplifies management because I don’t have to spend time supporting eight different products. I only have to support one.

The most valuable features are the tracking of trends and the presenting of graphs.

The granularity is not the best and it's not the worst. It’s fine

The user interface needs a great deal of improvement.

The stability of this solution is fine.

Scalability is horrible. The more stuff we add to Statseeker the more we have to sift through with a horrible interface. It doesn't scale well.

I am not the person that deals with technical support.

Switching had to do with the cost of supporting multiple products. If there is just one product that does it all then it's cheaper, in the long run, to maintain and manage.

I was not the one who deployed this solution, so I do not know.

We evaluated StableNet from Infosim, and we went with them because they had the most functionality of all of the different products that we use.

The interface for this solution is terrible and can be improved in literally any way.

I would rate this solution a three out of ten.

Our primary use for this solution is network monitoring.

This solution provides us with a quicker response in troubleshooting. It allows my engineers to do their job faster.

It reduces the troubleshooting time to pinpoint issues quicker. We now have a faster response to outages and thus faster remediation and up-time.

The most valuable features are that it is fast and easy to use. 

This solution is very in-depth and granular. I can look at one-minute data points and it does not roll data up over time.

It may be helpful to have more options in the alerting section.

The stability of this solution is very good.

Scalability is very good.

Technical support is very good. They've always solved every issue that we've had.

We used a home-grown solution prior to this one, so switching to Stateseeker was easy. It is inexpensive, it fits the need, and it was very fast to implement.

The initial setup of this solution is straightforward.

We implemented this solution in-house.

The ROI comes from the reduction in time that our network engineers spend troubleshooting, leaving them to focus on more important issues.

We pay somewhere between $5,000 and $8,000 yearly in licensing fees.

We did evaluate one or two other options, but we chose this solution because of the ease of use and deployment, as well as the simple interface.

This is a great product for anybody looking for network monitoring, and I would highly recommend it.

Having that one-minute granularity, that doesn't roll up over time, is incredibly important if we want to do any historical troubleshooting.

I would rate this solution a nine out of ten.

Our primary use for this solution is troubleshooting. We use it for logging and monitoring the routers and switches in the environment. It assists us with capacity planning.

This is a very cheap solution in order for us to accomplish what we needed to do in terms of providing visibility into the network. The visibility is such that it allows us to be a little proactive when it comes down to issues in the environment. It provides us with graphs and stats that we can use to make sure that there is not an issue with the network.

This solution complements our network monitoring. We have other products that provide a more comprehensive type of monitoring, and this one supplements that, especially for the retail environment.

It allows us to have some visibility into our service provider's equipment. It provides us the last-mile circuits down to the stores that we have.

It has helped our network admin team because it gives them visibility into the environment when there are issues. Workload-wise, I think it probably saves them time.

It just allows us to be more proactive. It gives a way to diagnose issues when they arise.

The most valuable feature of this solution is the simplicity of adding new devices into it.

I would like to see more comprehensive reporting and alerting. We do have other, more expensive solutions that handle that aspect of it. However, it would be nice to be able to specify baseline thresholds. If we're approaching those then we would be alerted, and it would probably help us with our job of troubleshooting.

This is a very stable solution. It hasn't gone down.

Scalability-wise, it's a monitoring platform so it's pulling these devices via SNMP. I would say if I needed an additional service to take on the workload then I would just provide additional storage. It's very simple to install.

This component is so easy that we rarely needed to call support. When we did contact them then they were very effective. No issues.

The initial setup of this solution is straightforward.

We deployed this solution with our in-house team.

We have seen ROI through the ability to troubleshoot more effectively. That is where the benefits came in.

When it came to selecting this solution, it came down to cost. Our licensing fees are on an annual basis.

We looked at several options including Voyance, Computer Associates eHealth, and SolarWinds. The Statseeker solution stood out because it was simple to use and easy to deploy.

This is a good solution in terms of ease of use and ease of deployment. It is a cost-effective solution that provides basic functionality. However, the bells and whistles that other vendors have will need to be provided or enhanced in Statseeker in order for it to compete. 

The biggest lesson that I learned is how easy it is deployed.

I would rate this solution a six out of ten.

Our primary use case is for monitoring traffic.

This solution allowed us to track down trouble users.

Being able to look at individual devices is the feature we found most useful.

It's stable as far as I'm concerned.

Scalability has been fine for us, thus far.

I haven't had any personal experience with technical support yet, so I don't know.

The solution's granularity in terms of network visibility is pretty solid. I haven't used it too often lately though. I'm not in that section of the organization anymore.

I don't know that the solution has had much of an impact on the complexity of our network monitoring. It's just another tool we can use.

I'm sure Statseeker has helped a little bit with our network availability, at some point.

From my experience, I'd give it an eight out of ten. It has worked when I needed it to.

Our primary use case for this solution is network monitoring.

We have Statseeker alerts emailed to a Google group, and one of the members of that group is a Slack integration. This means that we get instant alerts on Slack, from Statseeker, whenever an event happens.

All of our UPS units are set to send SNMP traps to Statseeker whenever their batteries are in need of replacement, or they start failing self-tests. Statseeker then generates an alert based on that trap, which proactively tells our UPS people that this battery is in trouble.

The most valuable feature is the ping going out every second, which gives us almost instantaneous alerting.

The user interface allows us to sort according to the source of network packets, which helps us to quickly narrow down problems.

This solution would be improved with better automatic discovery for ping-only devices. Every time we add an access point, which is a ping-only device, we also have to remember to add it to Statseeker. It would be very helpful if while doing a ping sweep of our network, once Statseeker discovers a new device, it performed a reverse DNS lookup on the IP address to get the hostname and then automatically add it.

The stability of this solution is awesome. Except when it comes time for upgrades, we don't touch it and it just keeps going.

We are a smaller enterprise, but we're watching approximately fifteen-thousand switchboards with no problem at all. The scalability is awesome.

Technical support for this solution is great.

We have been using Statseeker the entire time that I have been with the company.

I was not with the company for the initial setup and deployment.

We receive discounted pricing for being an educational user. Compared to other solutions such as Zabbix and AKiPS, this solution is very well priced.

We have looked at a couple of other solutions like Zabbix and AKiPS, and Statseeker has consistently underpriced everybody.

If this solution offers a trial then I would suggest giving it a try. In my experience, there is not much better than this.

We set a two-minute bundle time so that we don't get completely inundated with alerts.

There is a bug we have encountered, where if we accidentally add a ping-only device as an SNMP device, and then that device goes down, it doesn't report back as "down".

Overall, I would rate this solution an eight out of ten.

I was primarily using this solution for network traffic analysis. We are switching to another product.

If somebody is complaining about slow networking then this solution allows us to see various ports to find out whether they are being overloaded.

The most valuable feature is the ability to look at historical traffic.

A more user-friendly interface would help because it is sometimes difficult to find specific data that you are looking for. It would be nice if I could easily select individual interfaces.

It would be helpful to be able to view specific ports, more easily.

From what we have discovered, it is not really a single pane of glass.

Stability-wise, this is a good solution.

I do not feel that this solution is very scalable. It is sometimes hard to drill down and find specific interfaces that you need to track.

I have not dealt with their technical support.

We did not use another solution prior to this one. However, we are switching from Statseeker to Observium. The reason for the switch is that in Observium, the interface is really well-refined. You can select individual interfaces and you can pull up graphs really easily.

I was not part of the initial setup.

One of our in-house staff performed the setup.

I have not tracked the ROI.

This is a solution that is useful when you can find the information. It would benefit from being able to view specific ports more easily.

For my recommendation, I would suggest Observium over this solution.

I would rate this solution a five out of ten.

Our primary use case for this solution is fault management.

This solution has helped us to proactively identify issues and push some of those fixes down to tier one.

The most valuable features are the quick retrieval of performance data, and its ability to poll tens of thousands of interfaces at short intervals.

The single pane of glass for fault and performance data is very helpful.

I would like to see NetFlow improved, with better reporting capabilities that are similar to Scrutinizer.

I would like to see some layer two and layer three topology mappings, similar to what NNMi and SolarWinds presents. For fault, it's very good, but for tier one, they like to see pictures.

This is a very stable solution.

The scalability of this solution is very good.

I would rate their technical support a nine out of ten.

We used HP NNMi prior to this solution. However, they out-priced themselves so we switched.

The initial setup for this solution is straightforward. This is a turnkey solution and it is very easy to deploy.

I implemented the solution myself.

We have not seen ROI.

We have used SolarWinds and HP NNMi. We decided that Statseeker was by far the best solution.

My suggestion for anybody considering this solution is to evaluate at least four other products to see what works best.

I think that the NetFlow portion of the solution needs to be enhanced, but the fault and performance stuff is solid.

I would rate this solution a nine out of ten.

We primarily use this solution for monitoring. We check primarily for failures or latency in the network. 

This solution helps us to find the problem endpoints sooner.

Depending on how you sort your data, you can have a problem area come up to the top of your list. It also depends on what you are polling for, such as interface utilization, packet drops, or errors.

The most valuable feature is the dashboard, where you have everything right there on the screen.

I would like to see a friendlier user interface in the administration tool.

This solution is pretty stable, and we haven't really had any problems.

I have not used technical support for this solution.

We did not use another solution prior to this one.

I was not involved in the initial setup of this solution.

One of our in-house teams handled the implementation.

I would recommend this product. It does what it is supposed to do.

This solution will help to find problem endpoints sooner, or other issues such as throughput and network congestion.

I would rate this solution an eight out of ten.

We primarily use this solution for monitoring. We use the Mac version.

Our investment in this solution was customer-driven. When we have a request from a client business we look at what we have. If we cannot satisfy the request then we look into investments such as this.

The monitoring provided by this solution helps us to track down and solve issues.

The most valuable feature of this solution is NetFlow.

In terms of being able to see everything at once, Statseeker is not quite there yet.

It would be very nice to have the Cisco ACI option included in the regular license.

The newer version has bugs in a feature that I want to use, so I am unable to upgrade from my current version because of that. They are aware of this problem and will let me know once it is solved.

The stability of this solution is great compared to other solutions, such as SolarWinds. Statseeker is one step further.

Technical support is great, and I don't think that I'm going to have an issue with them.

In the past, we used SolarWinds and find that Statseeker is more stable.

The initial setup for this solution is straightforward. Everything is online, and you simply follow the instructions on the web page step-by-step. It is very clear and nothing is difficult.

We performed the deployment in-house.

We pay a yearly maintenance fee of approximately $40,000 USD.

The Cisco ACI option is not included in the regular maintenance fees.

We evaluated ThousdandEyes and decided that it was not quite as mature as Statseeker, so we opted for this solution.

We also considered Splunk.

While I would recommend this software to a colleague, I would also suggest running different products at the same time to see what works best.

I like this solution because I have used different products and I find this one is simpler.

I would rate this solution an eight out of ten.