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Avinash Gopu. - PeerSpot reviewer
Associate VP and Cyber Security Specialist at a financial services firm with 10,001+ employees
Real User
Top 5Leaderboard
Feb 7, 2024
Offers good visibility into multiple environments, significantly reduces our alert volume, and speeds up our security investigations
Pros and Cons
  • "We can automatically suspend or terminate suspicious sessions."
  • "There are limitations with Splunk not detecting all user activity, especially on mainframes and network devices."

What is our primary use case?

Through Splunk Enterprise Security, we have implemented extensive login integration. This allows us to monitor and restrict access for sensitive accounts, such as superuser and master accounts when password rotations occur. If a login attempt is made for such an account, Splunk triggers a real-time workflow that automatically generates a P1 ticket for the Help Desk and IAM Operations teams to investigate and take necessary action.

Beyond real-time monitoring, we have established additional security measures. We utilize locks within JBOS to control manual account check-ins and user server activity, such as password verifications. Splunk ingests logs from any configured PAM solutions, enabling auditors and our technical team to readily access and analyze all privileged activities. We can also generate reports for session management, session logs, and audit logs.

How has it helped my organization?

Splunk Enterprise Security can enhance our organization's detection capabilities. While SIEM solutions are essential for most companies, choosing the right one is crucial. Splunk Enterprise Security is a popular option, and its benefits extend beyond technical teams. It can empower audit teams and provide visibility into user activities, including data sharing and out-of-the-box reports. Splunk's strength lies in its flexibility. It can integrate with other tools to fill any gaps in its capabilities. However, relying solely on one tool like Splunk isn't ideal. PAM tools often have built-in auditing and reporting features, but they may not offer the same level of customization or enterprise-wide visibility. This is where Splunk comes in. It provides a complementary solution, offering multiple ways to generate reports and gain insights.

We recently focused on enhancing Splunk Enterprise Security's identity correlation capabilities. This involved integrating it with several chosen applications. One key integration involved moving from Puppet to Ansible for managing privileged access management and performing virtualization tasks. Ansible allows for agentless management, meaning we don't need to install agents on every server. For broader asset management, we leverage CI/CD tools for efficient deployment across all servers. These tools significantly reduce the manual effort required.

Splunk Enterprise Security offers good visibility into multiple environments. However, certain applications in the financial sector, particularly for high-risk activities, still face regulatory or compliance restrictions that prevent them from migrating to the cloud. Despite these limitations, we see forward-thinking institutions like JPMorgan Chase taking the initiative to move lower-risk applications to the cloud. This trend extends beyond finance, with other sectors like healthcare already embracing cloud adoption.

In my assessment, Splunk Enterprise Security earns an eight out of ten for its ability to detect malicious activities and breaches, but only a seven out of ten for taking action.

Once we have an enterprise version set up, Splunk handles the initial identification steps of potential threats, saving us manual effort. I'd even rate Splunk a perfect ten for this initial phase. However, subsequent action items still require manual intervention – a bottleneck we can minimize with additional tools like endpoint security threat analytics that integrate with Splunk. This would enable complete threat modeling, including asset identification and mitigation directly within Splunk. Unfortunately, our company hasn't invested heavily in threat modeling, with a limited team compared to the larger IAM and risk groups. Thankfully, the industry is recognizing the importance of threat modeling, leading to increased hiring in this area.

Splunk Enterprise Security has significantly reduced our alert volume. This has freed up a substantial portion of the IM operations team, who were previously tasked with continuously monitoring for threats and anomalies across various applications, not just spam. By leveraging these threat detection tools, we anticipate being able to reduce IM operations staff by at least 50 percent.

Splunk Enterprise Security facilitates the acceleration of our security investigations, reducing the required time from one week to one day.

What is most valuable?

One of the features I appreciate most is privileged account threat detection. It identifies suspicious activity associated with fraudulent accounts detected on the endpoints of target systems.

Furthermore, the platform offers threat analysis and reporting that leverages Splunk data. This allows for the detection of irregular user access from machines directly. This functionality is crucial in large PAM environments with thousands of users, as it identifies inactive accounts.

For scenarios where users might not access the PAM portal to change passwords, different policies are implemented. Splunk plays a key role in detecting irregular user activity. By establishing a three-month threshold, we can identify cases where users haven't used their accounts despite not being on leave or vacation. Such instances warrant investigation to determine the continued need for privileged access.

We can automatically suspend or terminate suspicious sessions. We have also customized reporting within Splunk.

What needs improvement?

There are limitations with Splunk not detecting all user activity, especially on mainframes and network devices. This is because Splunk relies on agents, which cannot access certain workstations. In these cases, we have to rely on application data. For example, with mainframes, manual reports are generated and sent to Splunk, limiting visibility to what's manually reported. This lack of automation for specific platforms needs improvement from Splunk. Additionally, API access is limited for other applications that rely on API calls and requests. This requires heavy customization on Splunk's end. These are the main challenges we've encountered.

Monitoring multiple cloud platforms, like Azure, GCP, and AWS, with Splunk Enterprise Security presents some challenges. While Splunk provides different connectors for each provider, consolidating data from two domains across distinct cloud environments can be complex. However, leveraging pre-built templates and Splunk's data collation capabilities can help overcome these hurdles. Despite initial difficulties, I believe Splunk can effectively address this task, earning it an eight out of ten rating for its multi-cloud monitoring capabilities.

While Splunk Enterprise Security offers insider threat detection capabilities, its effectiveness could be enhanced by integrating with additional tools, such as endpoint security solutions. This integrated approach is particularly crucial for financial institutions, which often require dedicated endpoint security teams. While using multiple tools is valuable, further improvements within Splunk itself are also necessary. Considering both external integration and internal development, I would rate its current insider threat detection capabilities as three out of ten.

Threat detection is where Splunk falls behind. While it offers tools, other use cases require additional work. PAM is an enterprise tool that centralizes information about users, servers, and everything else. It needs real-time monitoring, which I haven't seen in any of the companies I've worked for. They only rely on Splunk for alerting, but real-time monitoring should be handled by the endpoint security team's tools. This means there's no detection or analysis at the machine or endpoint level. Additionally, threat analysis reporting is also absent.

Buyer's Guide
Splunk Enterprise Security
December 2025
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.

For how long have I used the solution?

I currently use Splunk Enterprise Security.

What do I think about the scalability of the solution?

Splunk Enterprise Security's scalability and ability to handle large data volumes is great. Splunk can manage a lot of users and applications. I would rate the scalability a nine out of ten.

How are customer service and support?

The technical support is a bit expensive but they respond quickly.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

Splunk Enterprise Security is expensive but the solution is equipped with a lot of features.

What other advice do I have?

My rating for Splunk Enterprise Security depends on the type of logs being analyzed and the company's specific environment and setup. If a company is actively comparing Splunk to competitors and their environment aligns well with Splunk's strengths, then a score of nine out of ten is justified. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Maaz  Khalid - PeerSpot reviewer
Manager SOC at a security firm with 201-500 employees
Real User
Top 5
Feb 5, 2024
Robust threat detection with extensive customization options and seamless integration with third-party security solutions
Pros and Cons
  • "One key advantage of Splunk over competitors like IBM QRadar is its superior device integration capabilities."
  • "Delays in responses from the technical team can pose challenges for both vendors and clients, especially considering that Splunk applications and machine solutions are critical assets."

What is our primary use case?

We typically suggest Splunk IT builds for customers with significant EPS requirements and large-scale data environments. While other solutions like Foundry and IBM QRadar may be popular, they often have limitations in handling big data effectively.

How has it helped my organization?

It offers visibility across various environments, encompassing diverse infrastructures such as multiple firewalls. Some environments are entirely cloud-based, while others follow a hybrid model with services both on-premises and in the cloud. The infrastructure setup varies depending on the organization's specific model and needs.

We are highly satisfied with the level of visibility provided by Splunk.

It offers advanced threat detection capabilities to assist organizations in uncovering unknown threats and anomalous user behaviors. Splunk is utilized for integrating various devices including firewalls and other security controls, enabling coordination of logs and the creation of use cases. Analysts investigate alerts generated by these use cases, identifying and mitigating potential threats. Additionally, Splunk provides built-in and customizable use cases to enhance security measures.

We utilize the threat intelligence management feature in Splunk, which includes the provision of IOCs. Additionally, we have third-party intelligence services integrated into Splunk, which alert us whenever any related feature is triggered.

The effectiveness of the actionable intelligence offered by the threat intelligence management feature hinges on the third-party engines integrated or enabled within it. While false positives are common and require investigation, there are instances where identified IOCs are indeed malicious. In such cases, actions like reporting or following a predefined playbook can be taken.

We leverage the Splunk Mission Control feature, and I have hands-on experience with it. Typically, I manage it through Splunk, where I create rules, reports, and dashboards. Enabling third-party intelligence and other features involves a thorough review process, particularly when onboarding new clients. Once set up, we regularly review our baseline configuration and make adjustments as needed to ensure optimal performance. The Splunk Mission Control feature aids our organization in centralizing our threat intelligence and ticketing system data management. We integrate third-party intelligence services along with our company's proprietary advisories, particularly in the retail sector. This integration enables us to maintain a comprehensive reference set within Splunk.

We utilize the Threat Topology and Mitre ATT&CK Framework features to enhance our understanding of threats. These features offer micro-mapping visibility, allowing us to align identified needs with specific techniques.

The purpose of the Mitre ATT&CK Framework is to aid in discovering and understanding the full scope of an incident. Using the micro-hypotheses, we assess whether our subcontractors are adequately covered. We evaluate our rules to determine whether we have sufficient use cases for tactics and techniques, such as initial access. This process helps us identify any gaps in coverage within the Mitre ATT&CK Framework and address them accordingly.

Splunk is a valuable service for analyzing malicious activities and detecting breaches. However, I recommend ensuring comprehensive coverage of threats by integrating all relevant devices and maximizing visibility into logs. For instance, leveraging firewall logs enables the detection of anomalies at the network level, while logs from EDR solutions can identify malicious activities on endpoints.

Splunk has significantly improved our threat detection speed. Comparatively, when working with other teams, I've found Splunk to be more efficient due to its big data capabilities, allowing for faster analysis compared to IBM QRadar and similar tools.

The primary benefits our customers experience from utilizing Splunk in their organization are significant. While Splunk may be more costly compared to other machine solutions, its effectiveness shines in handling large volumes of data, making it ideal for organizations with extensive data needs. Unlike solutions like IBM QRadar, which may struggle with processing large amounts of data efficiently, Splunk's big data capabilities enable it to excel in such scenarios.

Splunk Enterprise has effectively decreased our alert volume across various use cases. Whenever we develop a new use case, we carefully analyze it, occasionally encountering false positives. In such instances, we collaborate with IT to whitelist these cases. Over time, as we accumulate a robust whitelist, the ratio of false positives diminishes, resulting in a higher rate of true positive alerts.

It has significantly accelerated our security investigations, proving to be immensely helpful. We can efficiently track and analyze user activities with most devices integrated into the Splunk environment. The visibility provided by Splunk allows us to coordinate activities seamlessly and thoroughly investigate any detected incidents. Whether it's identifying the origin of an activity or uncovering correlations between events, Splunk enables us to piece together the entire user activity chain swiftly and effectively.

Compared to other SIEM products, I've found that Splunk offers quicker alert resolution times. Its ability to efficiently handle large data volumes contributes to this advantage. Analysts typically have predefined playbooks and investigation checklists for when alerts are triggered, which Splunk supports well. Additionally, we've customized dashboards and reports to further streamline our detection process, ultimately reducing our response time.

For those seeking cost-effective solutions, Elastic Stack stands out as a popular choice due to its single-source administration and competitive pricing. Many industries, recognizing its affordability and robust services, are swiftly adopting Elastic and other similar solutions like Wazuh.

The value of resilience in a SIEM solution varies depending on the organization's preferences and requirements. Some organizations prioritize high availability and disaster recovery capabilities, which contribute to resilience.

What is most valuable?

As an analyst, I've observed that Splunk offers a variety of rule sets, along with built-in and customizable use cases. We have the flexibility to create dashboards and expand reports for management visibility. One key advantage of Splunk over competitors like IBM QRadar is its superior device integration capabilities. With Splunk, we can seamlessly integrate and coordinate data from various sources, enhancing our analytical capabilities.

What needs improvement?

I believe there is room for improvement in reducing costs, particularly in the financial aspect, as Splunk tends to be pricier compared to other options. Additionally, enhancing support services with more technical personnel is essential. Delays in responses from the technical team can pose challenges for both vendors and clients, especially considering that Splunk applications and machine solutions are critical assets. Splunk's pricing may pose a barrier for some users, but if it becomes more competitive, it could attract those currently using IBM QRadar or similar solutions. Additionally, considering the trend towards migration to Microsoft Sentinel, which offers a comprehensive suite including identity management and EDR coverage with Microsoft Defender, Splunk could benefit from offering similar modules. In Microsoft Sentinel, they offer a separate identity management module, which I find particularly valuable. Any anomalies detected within identity management trigger alerts, providing enhanced security.

For how long have I used the solution?

I have been working with it for two years.

What do I think about the stability of the solution?

It provides good stability capabilities.

What do I think about the scalability of the solution?

The scalability of Splunk, particularly when implemented as an enterprise solution, is notable. While we work with a limited number of clients, typically five to six, they are spread across various locations, including the US and Pakistan. From a maintenance perspective, our operations are based in Pakistan. Our clientele predominantly consists of customers from Gulf countries, and we also extend our services to clients in the US.

How are customer service and support?

There have been instances where the response time from Splunk's support team has been slower in comparison to others. I find IBM QRadar and similar solutions to have more efficient support teams. I would rate it five out of ten.

How would you rate customer service and support?

Neutral

What about the implementation team?

Our deployment team handles both deployment and support services, including maintenance responsibilities.

What was our ROI?

It offers a return on investment for our company.

What other advice do I have?

Overall, I would rate it eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Splunk Enterprise Security
December 2025
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
reviewer2755902 - PeerSpot reviewer
Security Analyst at a computer software company with 51-200 employees
Real User
Top 10
Sep 15, 2025
Out-of-the-box detections have supported threat identification while integration consolidates alerts from multiple sources

What is our primary use case?

I use other types of security solutions that integrate or import data into Splunk Enterprise Security, such as EDRs, firewalls, and other security products. The integration supports my security operations by providing one clear view of threat detections from firewalls and imported data.

What is most valuable?

The features of Splunk Enterprise Security that I appreciate the most are out-of-the-box detections. These features have benefited my organization because it's a product we sell, and we sell detecting threats in the organization.The features have benefited the organizations I sell to because without them a lot would have been self-programmed, and they support us in very different ways.

What needs improvement?

It's difficult to answer how Splunk Enterprise Security can be improved because I'm hearing AI mentioned frequently in the keynote. It's definitely out there and it's improving the whole process. I think that a lot of effort is going into the realization of AI, but some effort is left out because they don't always mention that the outcome has to always be verified. You just say, 'Ask AI to narrow down the threats, show me how to write an email, summarize it up,' but the additional process that comes with it is verifying it all. Maybe question it, and sometimes it's wrong and you have to start over. I think improving it would be either having different AI responses to cover more, or always having to verify the user, not relying on an answer.

The most significant challenges I face when using Splunk Enterprise Security for advanced threat detection are not in the product; they're in the human aspect. Writing the query and knowing what to search for is not a product problem.

For how long have I used the solution?

I have been using Splunk Enterprise Security for two years.

How are customer service and support?

I would evaluate customer service and technical support for Splunk Enterprise Security as good on a scale of one to 10.

How would you rate customer service and support?

Positive

How was the initial setup?

My experience with pricing, setup cost, and licensing is that it's expensive.

What's my experience with pricing, setup cost, and licensing?

I think the value of Splunk Enterprise Security is there, but it is one of the most expensive solutions on the market.

What other advice do I have?

My organization uses risk-based alerting in Splunk Enterprise Security, which supports our SOC by negating through false positives. On a scale of one to 10, I would rate Splunk Enterprise Security an eight.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Sep 15, 2025
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Laurentiu Popescu - PeerSpot reviewer
Chief Product Officer at a comms service provider with 10,001+ employees
Real User
Top 5
Aug 16, 2025
Customizable dashboards improve decision-making and efficient threat intelligence integration

What is our primary use case?

We are using the SIEM platform in our security operations center. We use it both for internal purposes, for monitoring the alerts coming from our network, as well as we have built security operation center services for our B2B customers. We are using QRadar, Splunk Enterprise Security, and more recently, we have added Elastic on top of it.

What is most valuable?

The features of Splunk Enterprise Security that I find the most useful include the event collector and the tool for analyzing the incidents. The dashboard that we use summarizes the alerts within a certain period of time. The customizable dashboard feature helps to improve the team's decision-making skills because it provides us with a clear image of the types of events that we have within a month, and we are able to classify them based on severity.

What needs improvement?

I do not really have any additional features that I would want to see in Splunk Enterprise Security. The ticketing platform could be improved. We are using our own ticketing platform right now, but we have integrated it into Splunk Enterprise Security to communicate and report back to our customers on the events to have constant interaction.

For how long have I used the solution?

I have been working with Splunk Enterprise Security for more than five years.

What do I think about the stability of the solution?

I have not faced any issues with stability or upgrades so far.

What do I think about the scalability of the solution?

Splunk Enterprise Security is easy to scale for scalability. We onboard more and more endpoints from our customer infrastructure without any issues scaling it up.

How are customer service and support?

We provide the Splunk Enterprise Security Threat Intelligence framework as a level three service for hunting and deeper inspection. We aggregate everything into a threat intelligence platform and provide feedback to our customers on their events.

How would you rate customer service and support?

Positive

How was the initial setup?

Splunk Enterprise Security is quite easy to set up, especially the on-premises solution.

What about the implementation team?

I have contacted Splunk Enterprise Security support for issues through a local partner that we work with. They provide the first level of support and in case there is a problem with the platform, they escalate it to the vendor.

What was our ROI?

Since implementing Splunk Enterprise Security, I have seen a return on investment. It is primarily a safety tool, so we do not expect a return on investment, but since we use the platform as an MSSP partner for Splunk Enterprise Security, we incur revenues for the services that we provide to our customers. We had a business case and the TCO looks quite acceptable.

What's my experience with pricing, setup cost, and licensing?

Splunk Enterprise Security is reasonably priced compared to other platforms, and the licensing model is quite flexible. Based on the gigabyte of data that we ingest on a daily basis, it is quite well positioned in the market.

What other advice do I have?

The event collector has been useful for us to gather logs from our customer's infrastructure. We have VPN connections with our customers, and we use the event collector to gather data from their network devices and incorporate it into the SIEM platform for further analysis.

The integration of Splunk Enterprise Security with our existing security infrastructure has influenced our threat detection capabilities as we use it as an independent tool. We have other security tools in place, such as firewalls from FortiGate, from Fortinet. We have some endpoint protection solutions, but we have integrated everything into the Splunk Enterprise Security platform. We use it as an XDR platform to collect logs from different sources, from clouds, from active directory, from endpoints, from routers, from firewalls, from all the points in our customer's infrastructure.

For the time being, we are quite satisfied with Splunk Enterprise Security. We are waiting for the AI engine to get more mature and to use it more extensively.

I would rate Splunk Enterprise Security a nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Aug 16, 2025
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Eko Kurniawan - PeerSpot reviewer
IT Operations & Security at a construction company with 201-500 employees
Real User
Top 5
Aug 25, 2024
We can manage all the logs from every device on a single dashboard
Pros and Cons
  • "Splunk can deliver more information by going deeper. By creating a dashboard, we can identify the root cause of the threat. Let's say I have a firewall from Check Point. Splunk will find the dashboard for Check Point, implement it in our environment, and connect it to the Check Point firewall logs, which are shown on the dashboard. If we request a custom dashboard, the engineer will take longer to complete the task."
  • "Splunk should align its security principles with those of other vendors like SentinelOne. Splunk has mature APIs that can communicate with various security applications and devices. Splunk can process more to produce an understandable dashboard."

What is our primary use case?

I work in the pharma industry, and I use Splunk to aggregate all my reporting logs for my firewall and Active Directory logs. We have anti-spam, web application firewalls, and other solutions to secure our perimeter. We use Splunk for log management and have a stack to transpose a log from the firewall to a VM. When we directly feed the firewall logs to Splunk, they become intermittent and freeze. 

How has it helped my organization?

The biggest benefit is that we can manage all the logs from every device on a single dashboard. I can put the log from the core system into Splunk to analyze for abnormal behavior and show that to the developer to improve it. Splunk can also analyze our security devices for security posture for CRM and ISO requirements, helping the organization obtain its ISO certificates.

We started to see the benefits of Splunk when we created our first dashboard. Based on the dashboard information, we can get deep insights from the log, where we define a security incident or event and assign a score to repetitive events. For example, we receive brute force attacks, where the hacker attempts to try a thousand or a million passwords. This will trigger alerts on the dashboard or email. We are not monitoring 24/7, so we can get alerts from Splunk. We can detect threats faster from firewalls and antivirus. 

The consolidation helps us identify the source of the threat faster. They can analyze the forensics to dig into information from the log and correlate the devices. A unified log from various devices can simplify the IT team's response and reduce the alert volume by 35 percent. 

What is most valuable?

Splunk can deliver more information by going deeper. By creating a dashboard, we can identify the root cause of the threat. Let's say I have a firewall from Check Point. Splunk will find the dashboard for Check Point, implement it in our environment, and connect it to the Check Point firewall logs, which are shown on the dashboard. If we request a custom dashboard, the engineer will take longer to complete the task. 

I can create a custom dashboard for the firewall, antivirus, or endpoint protection. This will take time to complete because they need to understand the log type and mitigation of the process from the system or API.

Splunk helps us manage our hybrid environment, including our email system. The main email system is Microsoft Exchange, which is deployed on-premise, and the second is Office 365. There isn't much security for the hybrid environment. We get logs from the web application firewall, the firewall, and the anti-spam solution. 

What needs improvement?

Splunk should align its security principles with those of other vendors like SentinelOne. Splunk has mature APIs that can communicate with various security applications and devices. Splunk can process more to produce an understandable dashboard.

Splunk's latest version is much better than before. It's more resilient and powered by AI. It can ingest more complex logs. It will be better because we're using the legacy one.

For how long have I used the solution?

I have used Splunk for around six years.

What do I think about the stability of the solution?

I rate Splunk 10 out of 10 for stability. We've had no problems as long as we ensure we have capacity planning for the log system, which is growing every second. 

What do I think about the scalability of the solution?

I rate Splunk nine out of 10 for scalability. 

How are customer service and support?

I rate Splunk support eight out of 10. Support was great, and they responded quickly. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Splunk is our first SIEM, but we'd like to explore Wazuh more.

How was the initial setup?

It's hard to say whether deploying Splunk was straightforward or complex because sometimes the consultant did the work for us. I handled the operations side, and the consultant did the project itself. It was completed in two days. 

What's my experience with pricing, setup cost, and licensing?

Splunk is expensive. It's based on the data inside the log. If you produce bigger logs, the cost goes up. We pay a license up to a set size, let's say 100 gigabytes, and if we have 101, they charge us for the overage. We pay about a billion Indonesian rupiah. 

There are many cheaper solutions. Microsoft Sentinel is also a little expensive, but there are cheaper ones like Wazuh, Graylog, and Rapid7.

What other advice do I have?

I rate Splunk Enterprise Security nine out of 10. If you want to use Splunk, you can try the free version, which goes up to half a gig. You can feed a log from the Active Directory. If you take that information directly from Active Directory, it will be hard to read. Splunk provides a good dashboard. 

Splunk is an excellent choice for an organization that needs a fully scalable and highly customizable solution. We can customize the dashboard to combine all the device logs. Unfortunately, others still need to learn how to do that. It depends on an organization's needs and resources because it's not cheap.

It's on the higher end of pricing, which can be a significant factor for small organizations with budget constraints. It's more appropriate for the enterprise level and companies with over 500 employees. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vikram Cherala - PeerSpot reviewer
Senior advisor at a computer software company with 501-1,000 employees
Real User
Top 20
Jun 2, 2024
It's easier to customize than other solutions
Pros and Cons
  • "We have created a few custom use cases for Splunk that have helped us detect threats faster. For example, we set up endpoint-related data models and specialized setups for various scenarios. It's more efficient than some other products I've used."
  • "The access and identity features could be improved. For example, let's say we have onboarded 65 logs. Now, we can identify the various processes, but we run into trouble when we're updating the processes for AWS CloudTrail, EDR, MDR, and XDR."

What is our primary use case?

I am on the intelligent engineering team responsible for onboarding logs and operationalizing Splunk Enterprise. We have a separate team for creating use cases and other stuff. I onboard logs and manage the infrastructure. When you onboard various logs, it creates different data models and normalizes the fields for compliance.

How has it helped my organization?

We have created a few custom use cases for Splunk that have helped us detect threats faster. For example, we set up endpoint-related data models and specialized setups for various scenarios. It's more efficient than some other products I've used. 

Splunk has sped up our security investigations. We can automate some functions using playbooks, like automating scans for perimeter vulnerability. If you have the signatures, Splunk can intervene automatically to block threats according to the playbook. 

What is most valuable?

Splunk lets us integrate multiple third-party threat intelligence feeds. We can also customize the data models for correlation more than we could with competing SIEM solutions. We can filter out the noise and see our alerts. 

I created some security reports or dashboards. We also have dashboards for user requests related to our firewalls, like Palo Alto and traffic or activity alerts. We can also see where we're getting a lot of authentication failures, etc. We've also created some other custom use cases, like using VPN logs and use cases for analyzing the national origins of repetitive malware. We have integrated some other solutions like Carbon Black EDR or MDR as well as Vectra, which is fully automated with AI. They have their own signatures.

We get decent visibility with Splunk and integration with data visualization tools like Grafana. We also have various threat intelligence feeds that are updated regularly with the latest IOCs and signatures, which we can use for threat hunting. 

What needs improvement?

The access and identity features could be improved. For example, let's say we have onboarded 65 logs. Now, we can identify the various processes, but we run into trouble when we're updating the processes for AWS CloudTrail, EDR, MDR, and XDR. 

For how long have I used the solution?

I have used Splunk for the past three or four years. 

What do I think about the stability of the solution?

Splunk is stable. It has around 97 percent uptime in my environment. 

What do I think about the scalability of the solution?

I rate Splunk Enterprise Security nine out of 10 for scalability. 

How are customer service and support?

I rate Splunk technical support seven out of 10. We rarely rely on Splunk support except for critical upgrades and migrations. Sometimes, we open a ticket if we see a performance problem, and they find a solution. Typically, we find a solution for our issues online in user forums or knowledge bases.  

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Previously, we used some open-source solutions, Sumo Logic, and Graylog. 

How was the initial setup?

We have Splunk deployed in two environments for different purposes. One is for ITSI, general dashboards, and our APM application. That is deployed in the cloud. We have it in an on-premises environment for enterprise security. We have a cluster that spans three data centers. Deploying Splunk is easy if you have some experience.  Configuring the log sources, managing the indexes, and learning all the features is more challenging. 

Splunk doesn't require maintenance aside from the disaster recovery and DLP aspects. We have a huge environment in different data centers set up for high availability. 

What was our ROI?

Splunk is expensive, but you can get a lot out of it if you have the expertise and know how to customize it. It's more customizable than other platforms.  In Java or .NET, everything is pretty defined, so you can't do much customization, whereas Splunk lets you customize dashboards, alerts, and reports using SQL. The cheapest solution is always open source, but these products don't have many capabilities. They might work in a small environment. I would recommend trying LogRhythm, ELK, or Google Chronicle.

What's my experience with pricing, setup cost, and licensing?

Splunk is very expensive because we have recently integrated another solution, and 40 percent of the licensing cost is driven by that. 

What other advice do I have?

I rate Splunk Enterprise Security nine out of 10. I would recommend Splunk to others. When implementing Splunk, it's crucial to set up your use cases, onboard threat intelligence and log sources, and create data models. Using simple XML language, you can create a data model and a simple pivot table to generate complex reports. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CEO at a consultancy with 11-50 employees
Reseller
Top 20
May 8, 2024
Used for compliance, logging, log storage, and root cause analysis
Pros and Cons
  • "Splunk Enterprise Security is a standard solution providing good customer service and partnership."
  • "Splunk should have more regional data centers in the Middle East."

What is our primary use case?

We mostly use the solution for compliance, logging, log storage, and root cause analysis. In 2015, we had AIG as a client, and they only had Splunk. Splunk Enterprise Security is one of the oldest solutions that did the logging and storage.

How has it helped my organization?

Splunk has fantastic brand value, which helps us sell it as resellers. The solution's pricing is quite competitive. The solution meets all the requirements. As a compliance person, I know that log storage is very important for data privacy compliance guidelines like ISO or CCPA. Splunk provides all of those compliances and checkmarks.

What is most valuable?

I like that the tool is light and the agent doesn't slow down the machine. Splunk Enterprise Security is a standard solution providing good customer service and partnership.

What needs improvement?

The solution should improve regional knowledge of the new regulations coming out of the Middle East. As a consulting firm, we are currently targeting many Middle Eastern markets, including Saudi Arabia and Dubai. They don't have a local server support cloud center there, which is a big issue because they don't want their data to go out of the region. Splunk should have more regional data centers in the Middle East.

For how long have I used the solution?

I have been using Splunk Enterprise Security for five years.

What do I think about the stability of the solution?

Splunk Enterprise Security provides good stability.

What do I think about the scalability of the solution?

The solution's scalability is fantastic. Even 10,000 to 50,000 endpoints don't slow anything down. The servers, log storage, and ingestion work smoothly, irrespective of whether there are 5,000 or 50,000 endpoints.

How are customer service and support?

The solution’s technical support is very good.

What was our ROI?

Our customers using Splunk Enterprise Security don't have any compliance issues, and they don't get fined by the regulators, which saves them money.

What's my experience with pricing, setup cost, and licensing?

Splunk Enterprise Security's pricing is pretty competitive.

What other advice do I have?

I'm a consultant who uses Splunk for other clients. It's important for the clients that it can communicate with all kinds of devices, like firewalls, WAFs, servers, endpoints, switches, and routers. All of that is figured out over time, which is useful.

Splunk Enterprise Security is a good tool for finding security events across multi-cloud, on-premises, or hybrid environments.

Splunk has helped improve our organization's ability to ingest and normalize data. It can also identify and solve P1 or high-critical-priority problems in real-time.

Splunk Enterprise Security has helped us reduce our alert volume by around 50%.

The solution provides us with the relevant context to help guide our investigations, and this context information has impacted our investigation process. Having all the data in a single place does help with post-incident response and forensic root cause analysis.

Splunk Enterprise Security has significantly helped speed up our security investigations. I save 60% to 70% of my time because it's easier to find what I want to find through the tool's user interface.

Splunk Enterprise Security has helped reduce our mean time to resolve by around 50%.

Overall, I rate the solution ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
HarshBhardiya - PeerSpot reviewer
SOC Engineer at a outsourcing company with 10,001+ employees
Real User
Top 5Leaderboard
May 12, 2024
Provides complete visibility, analyzes malicious activities, and improves detection times
Pros and Cons
  • "Splunk Enterprise Security offers valuable features like seamless integration and a SQL-standard Structured Query Language for easy searching."
  • "Splunk's implementation process for managing multiple indexes can be complex, especially when dealing with a large number of components."

What is our primary use case?

We use Splunk Enterprise Security to secure our client's network and provide clear visibility.

Our client lacked an SIEM solution to comply with regulations, so we recommended Splunk Enterprise Security, and they agreed to implement it.

How has it helped my organization?

Splunk Enterprise Security provides complete visibility into the environment. We can add any data to the indexer, and it will begin to be displayed. All we need to do is create use cases tailored to the client's needs.

Splunk's threat intelligence management capabilities are strong, thanks to its user-friendly interface and ability to correlate data from various sources. While it competes favorably with other SIEM tools, its effectiveness ultimately depends on how it's configured.

The actionable intelligence from Splunk's threat intelligence management feature helps us understand what's happening in our environment, enabling further investigation.

We updated the IOCs within the MITRE ATT&CK framework indexing for Splunk. This allows us to compare all received alerts against the MITRE ATT&CK categories. By using the MITRE ATT&CK framework, I can identify the potential type of threat, its mitigation strategies, and the overall attack behavior. Furthermore, I can use the framework to investigate the affected hosts, their origin, and the attack vector.

Splunk Enterprise Security does a good job analyzing malicious activities and detecting breaches.

Splunk Enterprise Security has improved our detection time.

Splunk Enterprise Security has improved our clients' security posture by providing them with better visibility into vulnerabilities, along with proper mitigation strategies and clear explanations. The benefits are apparent within the first month.

Splunk Enterprise Security helped us reduce our alert volume. Initially, the high number of alerts was overwhelming because we were in a new environment, but the volume gradually leveled off and decreased by 50 percent.

Splunk Enterprise Security has accelerated our security investigations by 30 percent. It integrates seamlessly with our EDR solution, providing a single pane of glass view for all security logs.

What is most valuable?

Splunk Enterprise Security offers valuable features like seamless integration and a SQL-standard Structured Query Language for easy searching. Additionally, implementing devices is straightforward, similar to a plug-and-play process.

What needs improvement?

Splunk's insider threat detection capabilities have limitations. While it offers customization, pre-configured rules for common threats are scarce. This means we need to create our own rules, which can be effective if we have the expertise and understand our specific needs. However, behavior analytics seem less useful and have room for improvement.

Splunk's implementation process for managing multiple indexes can be complex, especially when dealing with a large number of components.

Splunk could benefit from a feature that allows users to indicate they are working on an alert or incident. This would prevent other users from wasting time investigating the same issue. Ideally, this wouldn't involve a formal assignment, but rather a temporary indication that someone is currently looking into it.

For how long have I used the solution?

I have been using Splunk Enterprise Security for 9 months.

What do I think about the stability of the solution?

Splunk Enterprise Security is reliable and the stability is a ten out of ten.

Splunk Enterprise Security offers good resilience. Even for unsupported tools, simple integrations can be customized. Splunk is constantly improving.

What do I think about the scalability of the solution?

I would rate the scalability of Splunk Enterprise Security ten out of ten.

How are customer service and support?

The technical support team is excellent. They proactively identify and inform clients about any vulnerabilities or security gaps in their environment.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial deployment of Splunk Enterprise Security was fairly straightforward. While the documentation is comprehensive, fully deploying the solution can be time-consuming. The timeframe can vary depending on your environment's complexity. For instance, a company with 1500 to 2000 employees and a large number of systems and servers might require a month for complete deployment.

I collect the client's requirements and then open a support ticket with Splunk. The ticket will address configuration assistance and, if the deployment is in the cloud, will inquire about the client's storage needs. After I submit the ticket, Splunk will communicate directly with the client.

The deployment involves several teams, and I lead the oversight of both the deployment itself and the analytics function, ensuring a seamless process.

What's my experience with pricing, setup cost, and licensing?

While some clients find the cost of Splunk Enterprise Security to be on the higher end, its pricing is comparable to other SIEM solutions. Ultimately, the value it delivers justifies the investment.

Don't simply choose the cheapest SIEM solution. Consider your organization's specific needs and environment. Even if you prioritize affordability right now, I can offer more powerful tools. However, the best solution isn't just about price. It depends entirely on your environment. Therefore, you need to establish a budget based on your specific requirements. Ultimately, the ideal SIEM solution aligns with your organization's needs.

What other advice do I have?

I would rate Splunk Enterprise Security 8 out of 10.

Splunk Enterprise Security requires maintenance for new onboarding, log management, and archiving. A maximum of two people are required for the maintenance.

Splunk Enterprise Security is a robust security solution that's easy to manage after initial configuration.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. integrator
PeerSpot user
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.