My use cases for Splunk Enterprise Security involve both security as well as data analytics.
Splunk Enterprise Security has helped greatly improve the organization's business resilience.
The features of Splunk Enterprise Security that I appreciate the most include the recent AI feature and the MITRE mapping feature.
AI helps in analyzing a certain detection within Splunk Enterprise Security and assists with some tasks that I might require internet or other tabs to work on, while MITRE ATT&CK helps me to map the attacks and provides coverage for my attacks.
I would appreciate improvements in the licensing aspect, especially with the SVC-based license, as there is no proper view on top of it regarding how much CPU and usage is being done on the SVC-based license, along with updates to the SOAR version.
The experience with alerts, specifically risk-based alerts, is good, but it might need some improvement as there might be some deviation or false positives, so I think implementing AI over there might increase the feasibility or view around it.
I think the pricing aspect of Splunk Enterprise Security is quite high compared to other products, which I hear from most of my customers.
I have been working with Splunk Enterprise Security for approximately 3.5 years.
I would assess the stability and reliability of Splunk Enterprise Security as very good, with not much downtime or crashes, as it depends on the hardware used and the kind of setup done, which is primarily based on misconfiguration or not predicting something.
I have not faced any significant challenges when using Splunk Enterprise Security; there is not much that I cannot solve.
Splunk Enterprise Security scales very well with the growing needs of my organization and my clients' organizations.
Expanding usage with Splunk Enterprise Security consumes time and effort, but the end result is actually good.
I would evaluate customer service and technical support as good but not very good.
On a scale of one to ten, I would rate them somewhere around seven to eight.
I would describe my experience with deploying Splunk Enterprise Security as good, pretty easy, straightforward, and with plenty of documentation.
I have not faced any challenges during the deployment aspect; even if I did, I figured it out using Splunk Community and Splunk documentation.
It does bring measurable benefits in terms of return on investment for clients; specifically, for banking or finance customers who wish to contain their data within their environments, they would definitely go for Splunk Enterprise Security compared to CrowdStrike, but less mature organizations might prefer other products.
The key differences, both pros and cons of Splunk Enterprise Security in comparison to CrowdStrike, are that I am a Splunk enthusiast and I love Splunk Enterprise Security, but CrowdStrike is good in search and detections due to its status as a threat intel partner, which offers good detections, while customization done in Splunk Enterprise Security might take too much time on CrowdStrike and there are fewer integration options with CrowdStrike.
I don't have much idea on disadvantages of Splunk Enterprise Security apart from the pricing.
I am currently working with Splunk products.
I work with Splunk Enterprise and Splunk Enterprise Security.
The process for customizing, developing, testing, deploying, and refining detections in Splunk Enterprise Security is pretty easy for me as an expert, but I'm not sure for a new user; being a Splunk architect, I feel it's a little easy and the customization is very helpful.
We have it integrated with various disparate solutions including RSA, CrowdStrike, AWS, Google, Microsoft, Docker, firewalls, switches, and multiple other technologies.
This integration supports my security operations by fetching logs about user activity and audit logs and actions taken by the user; for normal products, this allows me to analyze, detect, and correlate two or three different datasets to build up a use case from which I can deduce some information, and with the queries I have using SPL queries, I can get some data analytics or alerts or reports based on which I can take action.
I use risk-based alerting in Splunk Enterprise Security.
My experience with risk-based alerting, while not mainly focused on the SOC part of Splunk Enterprise Security, provides support to my engineering efforts.
I am not currently using any new threat detection features in Splunk Enterprise Security; I have no idea about that part of it.
My impressions of Splunk Enterprise Security's capability to predict, identify, and solve problems in real-time depend on what kind of data is being received and the use cases being written; it is not straightforward, but because Splunk Enterprise Security is an analytics platform without AI on top of it, it feels that some data sources are less predictable, yet for jobs that are repetitive or similar, Splunk Enterprise Security works well.
I would rate this product a 9 out of 10.