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Nakul Agarwal - PeerSpot reviewer
Splunk architect at Schwarz IT KG
Real User
Top 20
Investigation dashboard provides a lot of value, end-to-end visibility, but multi-tenancy is not there
Pros and Cons
  • "The compatibility with the add-ons helps us add more data in the same compatible format and use data models to elaborate and make it faster."
  • "Stability is there, but every release has some bugs."

What is our primary use case?

The main use cases are with the firewall, DNS, and Windows events. These are the three basic ones to start with. Once they're done with all the compatibility and introductions, custom use cases will follow.

How has it helped my organization?

It's currently in the implementation phase. But, it will surely improve response time and make it easier to collect and check everything in one place. Instead of going to multiple dashboards and running multiple queries, all can be integrated into one dashboard. You can just click and then go drill down into deeper levels and get more information.

Splunk Enterprise Security provides end-to-end visibility into our environment. It's very important because: 

  1. This tool is used as SIEM implementation. End-to-end visibility is really important in such a case; if something is missed, it's an error. 
  2. Also, we belong to the retail sector with over 700,000 employees. We have a lot of endpoints and everything is open, so end-to-end visibility is essential.

It helped our organization to ingest normalized data. With Windows, DNS, firewalls, and the open use cases we've checked, we've gotten more data in. The compatibility with the add-ons helps us add more data in the same compatible format and use data models to elaborate and make it faster.

The investigation dashboard provides a lot of value. In the same dashboard, we get all the drill downs, raw events, and information about what the particular user is doing or where the vulnerability started, all in the same dashboard.

It helps us reduce our mean time to resolve. Now, we can see all the incidents on a single dashboard and it could be assigned to the analysts at the same time on the incident review. People can start working on it right away, so it does reduce the mean time to respond.

Splunk's unified platform helps consolidate networking, security, IT, and IT observability tools. But our major focus or use case is more on the security side. We don't use observability, so we just use logs, matrices, and other security-related features.

What is most valuable?

Incident review is pretty valuable. You can have everything in one place, review it, and assign things to analysts, and they can work on it. 

We also have different teams segmented; it is not one team. So, we brought that using the teams method in Enterprise Security, which I think most people are not using. This way, different users have different dashboards or lists of incidents.

What needs improvement?

One thing is multi-tenancy, which is not currently not there. The concept of Enterprise Security assumes only one team using Splunk, but in many companies, including ours, that's not the case. We have multiple security teams operating under one umbrella, with different people using it for different smaller companies. If multi-tenancy could be incorporated, it would surely help us. 

Buyer's Guide
Splunk Enterprise Security
May 2025
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.

For how long have I used the solution?

We started with it last year. We integrated it last year, and the SOC team is now handling it. They're making it SIM compatible, introducing the first few use cases, and working with the data. 

So, we bought the license nearly a year ago, and started implementing it about six months ago.

What do I think about the stability of the solution?

Stability is there, but every release has some bugs. For example, in this release, indexes were down, searches were down, and the monitoring console wasn't working. So, it's a bit tough.

What do I think about the scalability of the solution?

It's still being implemented, and a lot of work needs to be done. But, considering the pricing and everything, I would give it a seven out of ten. It does have a lot of use cases, but a lot of work has to be done beforehand. Our data wasn't totally SIEM compliant because we used prebuilt solutions and changed the data format.

How are customer service and support?

We use Splunk Operator on Kubernetes, so it's not on-prem or Splunk Cloud. Customer support is not good at all.

For example, we upgraded the system on Saturday and raised an incident. With Operator, you can only raise a P3 incident, so we needed to escalate it and get the developers involved. Support cannot handle such cases. We always have to get the developers involved to get the issues fixed. This happened very recently. But it is very common; the support for Kubernetes is zero.  

Which solution did I use previously and why did I switch?

The company didn't have a SIEM solution. It was more of SOAR, so we used FortiSIEM for that. We still use it. 

How was the initial setup?

Setup is not that difficult. You just have to install the search head cluster and a normal app. Data normalization is the main thing required for Enterprise Security. SIEM compatibility is the most important thing. If it's not there, then it won't work.

The deployment of the solution is pretty simple, if your data is SIEM compliant. If not, then you need to make it SIEM compliant. Otherwise, you cannot use the solution.

What about the implementation team?

We have a Splunk partner that helps us with integration and other stuff.

What's my experience with pricing, setup cost, and licensing?

Pricing is a bit costly. It always is.

Which other solutions did I evaluate?

We considered a couple of other brands. We ran a couple of POCs with other enterprise tools.

Since we've been using Splunk for nearly four years, it was easier to incorporate Enterprise Security. We did try other SIEM solutions like Fortinet, but since Splunk was already there in place and had all of our normalized data, it made more sense to use Enterprise Security.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2499627 - PeerSpot reviewer
Principle Security Engineer at a tech consulting company with 10,001+ employees
Real User
Provides end-to-end visibility, improved resilience, and saves time
Pros and Cons
  • "The most valuable feature of Splunk Enterprise Security is the threat intelligence integration because essentially having to go out and correlate all the data on our own becomes convoluted."
  • "For us, the area that Splunk Enterprise Security can improve is performance optimization."

What is our primary use case?

We use Splunk Enterprise Security to ensure the security of our endpoints, including corporate workstations, tracking proxy logs, and all of the other benefits that Splunk Enterprise Security brings, including observability and visibility into the environment.

We run Splunk Enterprise Security on a single search head, and it talks to about nine separate clusters. It's a hybrid environment of on-prem and AWS. Ideally, we will migrate that to a search head cluster for Enterprise Security for high availability. Then, in the upgrade process, we generally have about two hours of downtime when we upgrade Enterprise Security. Ideally, moving to the cluster environment will allow us to mitigate that entirely. So, we did some assessments earlier in the year. We've gotta do some finalized testing, but we're hoping that will eliminate almost the entire two hours of downtime for our customers when upgrading. Then, it's two hours from start to finish to get the search head back up, and that does not include backfill time or anything like that. It could be a good full workday. So getting that workday back is going to be very important for us, and that's where I think we're gonna end up evolving for the Enterprise Security environment.

How has it helped my organization?

One benefit we have seen using Splunk Enterprise Security is keeping it all integrated, so no jumping between tools during investigations is the biggest benefit from the analyst's perspective. When we're setting up an investigation, it allows them to use one tool versus having to compartmentalize all the tools together, link it together, document it, and ultimately end up in one spot. Using Enterprise Security as it allows for integrated tracking for the investigations.

It's very important that Splunk Enterprise Security provides end-to-end visibility into our environment because not seeing something is a potential risk to the business. Having that visibility also assures the business, all the way up to the C Suite level, that there is coverage. And if not, we at least have that identified as an uncovered portion.

As long as we can point the data into Splunk Enterprise Security, it is easy to identify security events across cloud, on-premise, and hybrid environments. Getting it into Splunk is typically the challenge because it needs to be in a usable format. So once I've got it properly shaped and tagged, the rest trickles down. Generally, there are a lot of good TAs for getting data into Splunk around the cloud providers. So we don't have to customize it as much. It's just about getting it implemented, going through the checklist, and doing our due diligence to make sure we have the coverage we need. We will see events as long as they're flowing into Splunk. Once it gets into the data models in Enterprise Security, it will show up.

As far as ingesting data, Splunk Enterprise Security specifically hasn't helped. We shape and normalize our data to meet Enterprise Security's needs. So, we did that as a preemptive during our initial assessment. What does it come in as? What do we want it to look like? How can Enterprise Security more optimally use it? Will it hit the data models? Will it show up? Things like that. So, a lot of that is already there before Enterprise Security, but then using the data is where Enterprise Security shines. It makes the data more usable across all data sources. We don't have to know what to look for in each data type. We could go to the data model and view it.

We've increased our alert volume a little bit, not in a bad way, but getting new detections. The risk-based alerting has decreased. So what is happening elsewhere in the environment correlates with that event, and those risks are bubbling up to the top, whereas somebody getting locked out isn't as important as an account takeover. It's hard to portray that image with one event, but a series of events on the timeline makes it a little easier.

Splunk Enterprise Security lets us know who owns what hardware, who should access it, and who shouldn't, more specifically, during an investigation or escalation path. So we know there's a problem. Who do we talk to next to start that process and up the chain? We have a lot of that in there as well, which helps.

Splunk Enterprise Security has generally helped reduce our meantime to resolve. How much is hard to say because it depends on the investigation's scope and scale. It does help the analysts get a clearer picture of what's happening everywhere in the environment. 

Enterprise Security will automatically correlate those events for us. When an analyst gets assigned to that investigation, it becomes looking at the picture and putting the puzzle together versus having to go through a threat hunt or find those indicators and then identify the account lockouts and takeovers. It's already in one pane of glass, and then that gets us to the meantime to resolution quicker. 

It has decreased our mean time to detection, especially for the high critical alerts. When we leverage that risk-based alerting, we can say, alright, multiple events have now happened to propagate this into a larger event instead of trying to correlate that as an individual or a team of analysts. Ad hoc is going to always be slower than automatic. Doing it in the back end means my analysts get there and get the job done quicker.

Splunk Enterprise Security has helped with our organization's resilience. We generally use observability metrics to determine the state of the hardware and the status of the environment at the time, so that has been a good point. It's definitely made us more resilient to figure out what happened post-incident and on what time scale and then go back and try to either remediate or mitigate that wherever possible. The historical context is just as valuable as their live real-time learning context.

What is most valuable?

The most valuable feature of Splunk Enterprise Security is the threat intelligence integration because essentially having to go out and correlate all the data on our own becomes convoluted. We don't have the resources, so having that included in the product makes it easier for us.

What needs improvement?

For us, the area that Splunk Enterprise Security can improve is performance optimization. Enterprise Security is so critical that right now, we're working on getting it to a clustered state to have high availability. The challenge there is hardware procurement and utilization. It's very resource-intensive. A type of performance optimization would generally be a huge improvement.

For how long have I used the solution?

I have been using Splunk Enterprise Security for six years.

What do I think about the stability of the solution?

Splunk Enterprise Security seems stable to me. I haven't seen many issues, so I'm looking to try and test the latest version.

What do I think about the scalability of the solution?

Scalability is a mixed bag. So, when we first started Enterprise Security, they told us not to cluster it. Now they're recommending we cluster it. We haven't gone down that road yet. I am looking forward to it. But if they say it can scale, they have customers that have done it. We gotta go through the growing pains of implementing it, rolling it out, and making sure it's ready to go. I think it's possible, but I have no formal experience yet. I am looking forward to it.

Which solution did I use previously and why did I switch?

We started in Splunk, used it historically, and saw the product's value. It becomes the other data that would not be allowed for business reasons. How can we leverage that to provide value for the business? I know a lot about searchability this year, such as trace logs and metrics. These are generally good, but some trace stacks can be a lot of ingestion against our license. If we could put that in somewhere, that would not be as cost-effective, ideally. The trade-off is performance. Splunk is very performant. It does its job well. It's just a little pricey for the non-business critical logs.

How was the initial setup?

The deployment is generally good. We must stand up the search heads, get them ready, tie them into the index clusters, and then deploy. Generally, we don't expose anything to the customers until it's production-ready. So deploying it was just getting it out there and built, doing some finalized testing to make sure it's ready to be used by the end customer. 

What about the implementation team?

We implemented Splunk Enterprise Security ourselves. Through Splunk, we've engaged some professional services to ensure that our plan of attack is moving in the right direction. Professional services have also provided a lot of guidance.

What was our ROI?

We have seen a return on investment with Splunk Enterprise Security. Getting that holistic view. Splunk gives us a better picture of what's going on in our environment. Without it, we would have to go hunt for it. It's like Google searching for logs. It's easy, and everybody uses Google. So it's time-tested in the market. It's just about how much data we can get in, how we're storing it, retention, pulling it back, and what goes with that associated.

What's my experience with pricing, setup cost, and licensing?

While Splunk offers generous developer licenses and obtaining annual licenses is straightforward, the cost is a major consideration. As open-source competitors become more sophisticated, Splunk will need to address this pricing issue in the future.

Which other solutions did I evaluate?

We have not used other SIEM tools in the past, but we are evaluating other tools. We don't want to migrate away from Splunk. We want to replicate it at a larger scale for non-security-based data, such as application and developer data. Anything they want to throw in and search is fine. But at Splunk's current cost, it is generally very expensive to do non-business-critical logs in that environment.

What other advice do I have?

I would rate Splunk Enterprise Security eight out of ten. Things that could be better would be further integrations into other security tools. I know a series of threat intelligence feeds can be integrated, and I'm sure they are slated. It's just a matter of getting the resources to integrate them.  Splunk Enterprise Security is a solid product. I run it in my home lab as well. It's generally one of the better Splunk apps.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Splunk Enterprise Security
May 2025
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
JOEL MUNDOH - PeerSpot reviewer
Splunk Administrator / Architect at MetLife
Real User
Top 20
Good visibility, helpful integrations, and very good documentation
Pros and Cons
  • "The security part is useful as it helps secure the entire environment."
  • "The user experience could be improved."

What is our primary use case?

My role is to design and implement and manage a strong environment. I need to ensure the available insights can be extracted efficiently and I use the solution for that. I also configure the Splunk custom dashboard and optimize searches to meet specific business needs. We also do a lot of troubleshooting and upgrading.

What is most valuable?

The security part is useful as it helps secure the entire environment. I designed the security aspect of it for a lot of applications in my company. It's the security thread within the application that we build. I'm able to use Splunk to secure the applications. 

We use the solution to monitor multiple cloud environments. We can monitor even on Amazon products. It's a good source for monitoring all types of applications. 

I can manage and correlate different kinds of searches within my environment. It's good for performance monitoring as well. I can do auditing and reporting through Enterprise Security.

The solution gives us visibility into multiple types of environments. There's a good level of cost optimization as well. It's good for end detection and prevention. I can identify anomalies and get a data view of fraudulent activities. You can uncover the source type and the IP address from where things originate.

Splunk gives us the capability to handle insider threat detection. I'm able to create my own dashboard that will visualize the information. It does depend on how you handle the configuration and permissions. 

We do use the MITRE ATT&CK framework. It helps us discover the scope of the incidents. It helps us to target incidents immediately. We're able to quickly resolve it and stop it. We get data visibility to see what's coming in, which helps us act fast. 

We can work with data from any source as long as you configure it correctly.

The solution has helped us to reduce our alert volume. You can tune your alert thresholds. You can also create rules to define your alerts. It gives you the capacity to optimize queries as well. 

What needs improvement?

They didn't use to be able to integrate with Cisco. However, this has changed now. 

Some minor features could be added. However, I need to do more research. 

The user experience could be improved. It could be more intuitive.

There should be a way to do bulk visualization reporting. 

For how long have I used the solution?

I've been using Splunk for 7 years. 

What do I think about the stability of the solution?

We haven't had any downtime. The only issues come up is if there is an extension of limits. If you extend beyond your license, you may get downtime. 

What do I think about the scalability of the solution?

The solution is scalable. It's easy to manage. 

How are customer service and support?

We have contacted technical support for troubleshooting. No solution or machine is perfect. We had an issue where a new hire misconfigured some servers and they were able to offer us support. They are helpful, however, they do need to be faster in response. They do provide a to of documentation that can be helpful. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I'm also familiar with CloudWorks. However, Enterprise Security has more features and can provide more insights. 

I'm familiar with Dynatrace.

How was the initial setup?

Splunk was already in place when I arrived. I simply tried to implement different strategies in multiple environments. 

What's my experience with pricing, setup cost, and licensing?

Splunk is pay-as-you-go. The pricing depends on your use case. You only really pay for the amount of data you are dealing with. 

What other advice do I have?

I'm a Splunk customer. 

People shouldn't necessarily look for the cheapest pricing. You need to look at what will optimize costs and the time it takes to secure the data. The most important thing, before cost, is being able to successfully secure your data. You should choose your solution based on your use case as well. 

I'd rate the solution 8 out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
CSO at a manufacturing company with 1,001-5,000 employees
Real User
Top 20
Has enhanced our organization by offering increased visibility and provides quick search results
Pros and Cons
  • "The most valuable features include agility and Splunk Enterprise Security's ability to quickly search for alerted items, as well as the capacity to create custom alerts using the SQL language employed by Splunk."
  • "Splunk could enhance its services by providing more comprehensive professional assistance aimed at optimizing our investment."

What is our primary use case?

We use Splunk Enterprise Security as the main SIEM system for our operation center. We use it for monitoring detection, and alert management.

We implemented Splunk Enterprise Security to help detect attacks on our network.

How has it helped my organization?

Splunk Enterprise Security is highly flexible, allowing us to create whatever we desire. This exemplifies its inherent power. The visibility it offers is notably robust. We can craft it to our needs and even utilize various frameworks within Splunk, prepackaged for security purposes. We possess distinct applications hosting diverse dashboards, catering to numerous security products, including those from different vendors.

The effectiveness of Splunk Enterprise Security insider threat detection capabilities, aimed at identifying unfamiliar threats, relies on whether we establish alerts based on the rules we formulate. If we construct rules incorporating user behavior criteria, the system functions optimally. It appears that there is an Extended User and Entity Behavior Analytics add-on available, which requires a separate license in addition to the enterprise security license. This add-on utilizes machine learning and encompasses multiple developed use cases. While it has limitations, it effectively serves the specific use cases it is designed for.

The threat intelligence framework within Splunk is also highly potent. We can ingest, link, and integrate external data feeds. Concerning IOCs, there are numerous pre-configured alerts within the system that rely on a feed of undesirable IPs. If one of these IPs triggers any of the alerts, such as those generated by our firewall's traffic logs, and the IP matches the bad IPs in the threat intelligence feed, the system correlates this information. If the flagged IP is detected within our network or appears in our firewall logs, an automatic alert is generated. We simply need to ingest the external feed. Subsequently, if the system identifies the IP anywhere, we will receive corresponding alerts.

I appreciate the new MITRE ATT&CK feature. I believe it's a valuable addition and reasonably priced. It seems the feature has been largely developed through marketing efforts, utilizing the capabilities of Splunk to display the MITRE ATT&CK map and the associated rules. This is important since MITRE ATT&CK encompasses over a hundred techniques. It presents the information to us based on the MITRE ATT&CK framework to illustrate ongoing activities. However, achieving a comprehensive understanding of each technique within the MITRE ATT&CK framework requires significant effort and adjustments.

Splunk Enterprise Security has enhanced our organization by offering increased visibility. If any adverse incidents occur, we are promptly informed. Even without configuring the custom rules, Splunk provides effective out-of-the-box rules that help prevent attacks. Consequently, it effectively halts these attacks. In fact, we have been able to detect and thwart potential attacks in their initial stages. This exemplifies the benefits it provides us.

Splunk Enterprise Security has helped to speed up our security investigations. We are now able to complete our investigations within three or four days. 

What is most valuable?

The most valuable features include agility and Splunk Enterprise Security's ability to quickly search for alerted items, as well as the capacity to create custom alerts using the SQL language employed by Splunk. This makes it a highly potent and versatile solution tailored to both user and company needs.

What needs improvement?

Splunk could enhance its services by providing more comprehensive professional assistance aimed at optimizing our investment. This aspect seems lacking as our expenses increase with higher data connectivity, seemingly without much consideration, as this translates to increased revenue for them. The challenge lies in the fact that we don't always require all the amassed data. Oftentimes, clients are uncertain about their actual data needs. Therefore, if Splunk integrated a service dedicated to system optimization and pricing, focusing on essential monitoring data while eliminating less crucial elements, it could potentially lead to cost savings for the customers. This strategic move would demonstrate their commitment to customers beyond just financial gain. It would highlight their genuine intention to provide support, streamline operations, and maximize the potential of this technology for individuals and their respective companies.

Splunk provides automation for large-scale environments where numerous servers are present. Consequently, efficient management of these servers becomes imperative. Currently, our management server operates using a top-down approach. This involves establishing connections from the main management server to every individual leaf and subsequently, to each lower-level server.

However, this architecture lacks inherent security measures. In the current setup, Splunk employs multiple collectors to gather data. Subsequently, this data is relayed upward, filtered, and then once again transmitted to the main management server. Notably, data traffic consistently flows from external sources toward the central management hub. This design enhances security, as even if a hacker were to compromise or gain control of the management server, their influence would be limited. The data originates externally and travels inwards, preventing unauthorized access to the entire system. 

In contrast, the proposed approach for managing extensive infrastructures situates the management hub at the core. This central position allows us to establish connections from the hub to the various peripheral components, even if they are located on a secure network. However, this configuration carries significant risks. A security breach at the central hub could potentially grant an attacker elevated permissions. This would enable them to compromise the entire network by gaining access to all Splunk nodes within the company. This architecture is vulnerable and has room for improvement.

For how long have I used the solution?

I have been using Splunk Enterprise Security for four years.

What do I think about the stability of the solution?

I would rate Splunk Enterprise Security's stability a seven out of ten. This is because the system lacks built-in protection against certain issues. It alerts us when there are problems in the system, which we then need to address. However, these issues are not always easily fixable, setting it apart from other systems. For instance, sometimes the system slows down while we're working. This can occur when a new alert is implemented, leading to high resource usage and system instability. We are then required to identify and rectify the specific cause of this problem. This might involve disabling or adjusting the alert to ensure it doesn't negatively impact the system's performance.

What do I think about the scalability of the solution?

Splunk Enterprise Security's ability to scale is good. I rate the scalability an eight out of ten.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, I used QRadar, McAfee, and ArcSight. However, Splunk Enterprise Security is a more modern solution. While ArcSight from HP is powerful, it is an older system with limited flexibility and complex architecture. Many companies implemented SIEM systems before Splunk became available. It seems that most large companies might still be using ArcSight, but other competitors have entered the market since then.

McAfee attempted to develop a similar system, but it lacked scalability and was better suited for small businesses rather than larger enterprises. QRadar, on the other hand, remains robust, but it lacks Splunk's flexibility. One of Splunk's notable advantages is its ability to generate alerts and then allow users to enter searches and queries to investigate network activities and log data. This process, known as threat hunting, enables users to conduct specific searches, such as identifying individuals who accessed a particular system and the internet between four and five o'clock on a Friday. Splunk promptly provides the desired results, typically within a few minutes, making it a strong choice for this purpose. Additionally, Splunk Enterprise Security features a highly effective filtering mechanism.

How was the initial setup?

I participated in the planning and implementation of Splunk Enterprise Security, as well as the creation of all rulesets and alerts. I am also configuring it to align with our technical framework.

Individuals who market Splunk Enterprise Security often claim that it can be deployed within half a day, which is quite amusing. While it is conceivable to perform the installation in that timeframe, the real complexity arises when we must establish connections with numerous systems. This involves accessing each system external to our main setup, configuring it, and directing the system to send its logs to Splunk. On the Splunk side, we encounter the need to create parsing mechanisms that allow proper data reading. This entails installing applications capable of correctly parsing the data, and addressing issues where parsing is inadequate. We then proceed to work with the data. Although Splunk provides some pre-configured rules, we also need to develop our own rules to identify specific events and potential attacks. The process of rule creation demands a substantial investment in writing rule sets. Additionally, integrating a threat intelligence framework becomes essential. We aspire to leverage the micro-framework we have established. Splunk Enterprise Security undeniably possesses considerable capabilities. Nevertheless, it necessitates continuous effort to unlock its full potential and achieve ongoing enhancements.

The solution's complete implementation may require up to one year. Throughout most of the deployment, we had a team of two members, occasionally expanding to three.

What about the implementation team?

For the implementation, we used two integrators and Splunk Professional Services.

What was our ROI?

Considering the fact that Splunk Enterprise Security aids in thwarting attackers from gaining access to our environment, I would correlate this with a return on investment.

What's my experience with pricing, setup cost, and licensing?

Splunk Enterprise Security's pricing is high. Larger companies may afford it, but I believe that in the current market situation, where everyone is facing challenges, financial resources are tight. Even stock market tech companies are embracing cost-saving measures. Expenses are now more constrained compared to a few years ago when companies had greater spending capacity. Companies are reluctant to make hefty payments. While Splunk is cheaper than Microsoft Sentinel, QRadar is priced at half the cost of Splunk.

Splunk Enterprise Security's licensing is typically determined by the data throughput we handle. Additionally, they offer an alternative pricing model which involves payment based on CPU usage. This newer model was introduced as a response to Elastic Security. However, Splunk enforces licensing in either scenario. 

What other advice do I have?

I rate Splunk Enterprise Security a nine out of ten.

We do not monitor the cloud environments with Splunk. While we have several cloud environments, we avoid using Splunk for this purpose due to its high cost. To utilize Splunk, it would be necessary to place the Splunk engine in the cloud and gather all the logs from various cloud sources, resulting in substantial expenses due to the large volume of logs. As a result, our primary usage of Splunk is on-premise. Instead, we employ different systems to monitor the cloud, generating alerts through various security mechanisms. These alerts are then processed in Splunk, reducing both data traffic and costs.

Splunk Enterprise Security's capabilities to analyze malicious activities and detect breaches are similar to those of other systems. Its effectiveness depends on the rules we develop within it. To truly maximize its value and tailor it to the organization's needs, a significant amount of additional work and utilization of professional services are required.

The reduction of the alert volume presents a challenge due to the X number of personnel in the security alert center. They can effectively handle only Y alerts per day without experiencing fatigue. When the volume surpasses this limit, they tend to merely open and close alerts without thorough investigation. It's as if they've become weary of the process. Therefore, we must determine the optimal number of alerts per day and adjust the rules accordingly. The primary objective is to achieve a statistically reasonable number of alerts per day. This number should be somewhat higher than the current rate, but not three times greater, as exceeding this threshold would render their efforts ineffective. Conversely, if the number of alerts is too high, the personnel's capacity to take action is undermined, resulting in a lack of meaningful outcomes. Striking a balanced middle ground is imperative. This approach enables us to effectively identify and address crucial matters while ensuring our personnel can thoroughly investigate each alert.

Depending on the goals an organization aims to achieve, if their sole focus is on finding the most economical solution and they do not prioritize comprehensiveness, then QRadar would suffice. However, if they seek instant access to answers, I would recommend Splunk Enterprise Security.

Splunk Enterprise Security is deployed across our entire network.

Maintenance is necessary for the system, and updates are needed periodically. Whenever we acquire a new system, we must connect it to Splunk.

Resilience constitutes a crucial component of Splunk Enterprise Security, contributing significantly to the safeguarding of our system.

I recommend Splunk Enterprise Security for organizations that have the budget, time, and skill to properly utilize the solution. I do recommend paying for Splunk Professional Services.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Splunk engineer at MindPoint Group, LLC
MSP
Great risk-based alerting, clear dashboards, and decreases false positives
Pros and Cons
  • "The risk-based alerting is excellent."
  • "The Splunk platform is not unified. We have all of these different tools and they feel a bit disjointed."

What is our primary use case?

The primary use case is for failed login attempts. I typically stick to the security use cases.

How has it helped my organization?

The risk-based alerting helped to decrease false positives. We would just get a bunch of email alerts every time a threshold was reached previously and we'd have to investigate them. We'd have to deal with alert fatigue, the standard scenario where no one believes in the alerts anymore. So risk-based alerting has helped us tune out some of the noisier issues and then tune into the alerts, endpoints, and users that are problematic.

What is most valuable?

The risk-based alerting is excellent. It was most helpful in decreasing the amount of false positives that help bubble up the most problematic users and assets for the analysts, and it's fairly easy to implement.

Splunk Enterprise Security provides end-to-end visibility into our environment. It's a ten out of ten for that capability. Everyone wants to know what's happening across their environment. The more difficult part is defining the visibility, as we can't we can't ingest the entire company into Splunk. So, the harder part is not necessarily gaining visibility. It's rather determining what visibility looks like. Oftentimes, it comes down to determining and prioritizing using the highest value.

Splunk Enterprise Security, when set up properly,  helps us find any security events across multi-cloud, on-premises, or hybrid environments. It helps with investigations and helps us find that needle in a haystack. 

While it doesn't necessarily help with data normalization, some pieces determine whether the data is usable and create that usability outside of enterprise security. It does assist in the process. 

Splunk Enterprise Security provides us with relevant context to help guide our investigations. The context helps with risk-based learning, which is one of the things I rely on fairly heavily. It also helps reduce false positives and increases visibility to the most problematic endpoints and end users.

The Splunk Enterprise Security Hub has reduced our mean time to resolve; however, how much is hard to quantify. The dashboard is color-coded, and it's easy to read for the analysts. I don't often have to explain anything to them. Red is bad, green is good. The dashboards are relatively self-explanatory and it helps reveal the most difficult, problematic parts.

The solution does help with resilience - a bit. What it does is help us discover problems and reactively fix them.

What needs improvement?

I've definitely seen improvement. However, assets and identity are probably some of the most important integrations for risk-based learning. So if there was a way to make it easier - and, again, I know there's been significant improvement - that is one of the more annoying friction points when setting up risk based alerting.

The Splunk platform is not unified. We have all of these different tools and they feel a bit disjointed.

For how long have I used the solution?

I've used the solution for maybe six years.

What do I think about the stability of the solution?

It's a complex tool. Everything needs to be done proactively. That said, it's relatively stable. There's a lot of stability built in, and I don't have any problems with it.

What do I think about the scalability of the solution?

I've worked in on-premises environments as large as 300 terabytes, and they return data very quickly. When it's done right, it can scale tremendously.

How are customer service and support?

The customer service and technical support can be hit or miss. Sometimes you get someone that is really good and knows their stuff and is really helpful. Sometimes you are trying to be patient and help them through. That's hard when you have someone breathing down your neck to get things fixed. They're nice. However, sometimes, when I have pressure on my end, I don't need someone who is nice - I need someone who knows how to fix my issue 

How would you rate customer service and support?

Positive

How was the initial setup?

I'm usually the one performing the setup work. I've been working with Splunk for a long time; it's relatively easy for me.

Enterprise Security is a beast. The best practice is to put it on its own search head. When setting it up, I'm asking for not only an additional light license for Enterprise Security. I have to ask for another server on top of it, too. It is quite a difficult task to ask when Splunk is already as expensive as it is. Then, there is technically setting it up and configuring it. It does take time to configure and normalize all the very foundational parts, such as the assets on identities, which is absolutely integral to getting security working. While I enjoyed the process, it took a lot of work. 

What about the implementation team?

I am a consultant and do assist with the setup.

What was our ROI?

My work typically has to do with improving the quality of alerts or content and normalizing data. I don't usually get to the point where I'd be able to measure ROI.

What's my experience with pricing, setup cost, and licensing?

I'm not the person that deals with pricing. I have heard there is sticker shock.

What other advice do I have?

I'd give the solution an eight out of ten. There are a lot of great features. They're constantly increasing the value of Enterprise Security. However, they're leaving behind many smaller clients that don't have the knowledge or expertise and don't have professional services, which is another large expense. A lot of smaller clients just don't have the ability to set it up properly, and when that happens, they're only leveraging 30% to 40% of its capabilities. They're upset and wonder why this very expensive tool is not working for them. That said, when it works, it works great. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Consultant
PeerSpot user
Sathish Suluguri - PeerSpot reviewer
Splunk SOAR/Phantom at PricewaterhouseCoopers
Real User
Top 10
User-friendly, feature-rich, and best support
Pros and Cons
  • "It is user-friendly. It is more effective than other solutions. The support and help for troubleshooting and the documentation from Splunk make it very effective."
  • "The only improvement I am expecting is the cost of the licensing. Clients are going to other solutions just because of the cost."

What is our primary use case?

There are many use cases. Most of the use cases are related to security, data integration, and data sources. 

How has it helped my organization?

Splunk Enterprise Security helps with real-time detection. When we integrate any data source, if any external IPs or external devices are accessing that data source, we get notified. We get alerts based on the use cases we develop.

Splunk Enterprise Security has improved the incident response time a lot. Splunk is doing log ingestion, and it is also used to search the database for issues. It is ingesting and identifying. All that is happening in a single solution.

Splunk Enterprise Security is very easy to use. We can monitor anything. We can monitor and integrate any type of applications and servers. It is very easy and effective. I work with different security tools, but none of the security tools has these many features.

Splunk's documentation is clear. Irrespective of the environment we are working in, we have clear documentation.

One of our clients is using the Threat Intelligence Management feature. The actionable intelligence provided by the Threat Intelligence Management feature is very good.

I have been working with different vendors. Splunk Enterprise Security is a very effective and user-friendly tool. Whether it is Sentinel, LogRhythm, or QRadar, each one of them has its own limitations, but Splunk has all the features.

Its benefits can be realized very quickly. It does not take lots of days or months.

Splunk Enterprise Security has helped to reduce our alert volume. There is a 60% to 70% reduction.

Splunk Enterprise Security has helped speed up our security investigations.

What is most valuable?

It is user-friendly. It is more effective than other solutions. The support and help for troubleshooting and the documentation from Splunk make it very effective.

It has multiple features. It has data integration, search, reporting, and alerting.

It does not need any advanced programming. It only requires basic programming.

What needs improvement?

In terms of features, it does not need any improvement. Everything is good so far. The only improvement I am expecting is the cost of the licensing. Clients are going to other solutions just because of the cost.

For how long have I used the solution?

I have been working with Splunk for more than 7 years. I have worked with Splunk Enterprise, Splunk Enterprise Security, Splunk Cloud, and on-prem Splunk.

What do I think about the stability of the solution?

It is very stable. We never had any issues or bugs.

What do I think about the scalability of the solution?

Its scalability is good.

How are customer service and support?

The support from the Splunk side is very good. They provide the best support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used Sentinel and QRadar. I switched because of the advanced features, support, and good documentation. It is very effective. It is the best solution. The only problem is the cost.

How was the initial setup?

I have worked with cloud deployments and on-prem deployments. Its initial setup depends on the environment. It is sometimes complex, and sometimes, it is very easy. We also get good support from them.

Our implementation strategy has 3 phases. We first go for development, and then we go for Pre-Prod. After that, we move to Prod.

What about the implementation team?

Currently, I am the only one handling the deployment, but when it comes to operations, we need at least two to three people.

It requires maintenance. Generally, 2 people are required, but for my clients, I am the only one who is taking care of the maintenance.

What was our ROI?

We have seen an ROI.

What's my experience with pricing, setup cost, and licensing?

It is expensive. I work for multiple clients. I am working for more than 5 clients, but most of the clients are switching from Splunk to Sentinel because of the cost. Even though Sentinel is very limited, clients are moving to Sentinel.

What other advice do I have?

I would recommend Splunk Enterprise Security to anyone who is looking for a similar solution. This is the only solution with all these features.

I would rate Splunk Enterprise Security a 9 out of 10. It is stable, user-friendly, and feature-rich. It is very helpful. Even though it is expensive, the stability, support, and technical documentation make it very effective.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SAURABHYADAV4 - PeerSpot reviewer
Consultant at HCL Technologies
Real User
Top 5
The solution speeds up our response by enabling us to automate some of the investigation steps
Pros and Cons
  • "Splunk's interface is user-friendly, and it has apps and add-ons for most applications. We can easily normalize the data to make it readable and understand the logs. We easily get all the field extractions and enrichment done by using the apps and add-ons. This helps us understand the application logs because the raw data is useless unless we extract some useful information from it. These add-ons make it so much easier."
  • "It would be nice if Splunk reduced the cost of training. Their training sessions are way too costly."

What is our primary use case?

I work in security and use Splunk for endpoint and application security, use case development reports, etc. I haven't used Splunk much for threat intelligence. We have a threat intel feed configured, and we create use cases based on those and the recommendations by the threat intel team. If something isn't covered, we create a use case for it. For example, if an application has an authentication interface enabled, we check all their authentication mechanisms and all the login policies. 

How has it helped my organization?

Splunk speeds up our incident response by enabling us to automate some of the investigation steps, such as finding information about the user or the source of the incident on machines. We can then move directly into the remediation phase and assign those tickets to the remediation team. It also triggers automatic email alerts to the recipient user. If our security analyst wants to see the alert logs or anything, they can easily drill down to identify any information required.

It allows us to configure use cases involving our machine-learning toolkit, and we have an adaptive threshold in ITSI. Using these tools, we can eliminate false positives and do some whitelisting to weed out users who are performing benign activities. Removing the false positives reduces the incident response time.

We can start to see results immediately once we have achieved a steady state. For instance, we can easily show how much our mean resolution time for incidents has fallen and provide metrics in a way that is easy for our clients to understand. 

What is most valuable?

Splunk's interface is user-friendly, and it has apps and add-ons for most applications. We can easily normalize the data to make it readable and understand the logs. We easily get all the field extractions and enrichment done by using the apps and add-ons. This helps us understand the application logs because the raw data is useless unless we extract some useful information from it. These add-ons make it so much easier.

Dashboards are useful when we present things to management. They want the numbers and the results. The leaders aren't interested in what we are working on. We need some visualization for our presentations. Splunk has beautiful and useful visualization and dashboard alerts. We can easily create visualizations using the available options and create different types of charts, reports, and graphs that are easy for management to understand. We can also provide our leaders direct access to the dashboards, so they don't need to reach out to our team to get this data or we can automatically send them the reports via email. 

Splunk has several useful features, like asset and identity management. If we integrate our asset and identity management properly in this log, it's effortless to identify the user, device, or asset. We can get all the details if we integrate those things into the lookup engine.

What needs improvement?

It would be nice if Splunk reduced the cost of training. Their training sessions are way too costly.

For how long have I used the solution?

We have used Splunk for around seven years.

What do I think about the stability of the solution?

Splunk is highly stable if you meet all the prerequisites and have enough physical memory for your local storage. 

What do I think about the scalability of the solution?

If you use the cloud version you can scale as much as your licensing allows. It's easy to scale, upgrade, or add instances according to your needs. 

How are customer service and support?

I rate Splunk support 8 out of 10. They're good, but I think there is room to improve because Splunk is the market leader, and they should strive to provide the best possible support. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used QRadar and ArcSight. Splunk is one of the top products. Compared to Sentinel or QRadar, Splunk is the market leader in features and security. You can integrate application, physical, or cloud security and onboard those logs into Splunk, then tailor it to your requirements. 

How was the initial setup?

I've worked on multiple deployment models for Splunk, including hybrid, cloud, and on-prem. The deployment is straightforward. We do a POC and then scale it based on our requirements. 

What was our ROI?

I feel like Splunk is worth our investment. 

What's my experience with pricing, setup cost, and licensing?

The cloud version of Splunk is somewhat expensive, but it does provide some flexibility because you do not need engineers to manage the system. Everything is hosted in the cloud because it is a SaaS service. It depends on the usage. It is costly, but everything good thing comes at a price.

What other advice do I have?

I rate Splunk Enterprise Security 9 out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Nagendra Nekkala. - PeerSpot reviewer
Senior Manager ICT & at Bangalore International Airport Limited
Real User
Top 5Leaderboard
Helps increase our security posture, saves time, and improves visibility
Pros and Cons
  • "The ability to manage large amounts of generated data and to protect all devices from unauthorized use are the most valuable features."
  • "The threat detection library needs to increase the frequency at which the playbooks are updated."

What is our primary use case?

We use Splunk Enterprise Security to enhance our overall security posture by proactively managing our threat profile across the enterprise. This enables us to see valuable insights and effectively monitor all OEM devices.

How has it helped my organization?

It is easy to monitor multiple cloud environments using Splunk Enterprise Security. This helps with DLP and security across our SAM solutions.

Although I favor the cloud's convenience for credential management, Splunk Enterprise Security's visibility remains consistent across multiple environments.

Splunk's insider threat detection reveals daily threat events and highlights anomalous behavior on the dashboard.

The threat intelligence management feature continuously monitors activities across cloud, on-premises, and hybrid environments, and informs stakeholders of any suspicious activity.

Splunk Enterprise Security has endpoint security protection to analyze malicious activities and detect breaches through the analysis of new log content.

Splunk Enterprise Security helps us detect threats two to three hours faster.

Splunk Enterprise Security has helped improve our incident review times, security posture, network protection, and endpoint protection. We saw the benefits within the first month of use.

A decrease in false positives has enhanced our risk analysis, security posture, and the speed of our alert investigations, resulting in daily time savings of four hours. 

Splunk Enterprise Security has saved us two hours per day of investigation time.

What is most valuable?

The ability to manage large amounts of generated data and to protect all devices from unauthorized use are the most valuable features.

What needs improvement?

The threat detection library needs to increase the frequency at which the playbooks are updated. 

For how long have I used the solution?

I have been using Splunk Enterprise Security for two years.

What do I think about the stability of the solution?

Splunk Enterprise Security is stable.

What do I think about the scalability of the solution?

Splunk Enterprise Security is scalable.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial deployment was straightforward. We wanted to cover all of our endpoints. Two people were required for the deployment.

What about the implementation team?

The implementation was completed in-house.

What other advice do I have?

I would rate Splunk Enterprise Security an eight out of ten.

Splunk Enterprise Security is a leader in the market and provides great visibility into an organization's security posture.

We have 100 people that are using Splunk Enterprise Security.

The continuous visibility and SOC requirements of the resilience Splunk offers are a benefit to any SIEM. Resilience is important for organizations that run a hybrid environment.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.