Try our new research platform with insights from 80,000+ expert users
PeerSpot user
CTA\Owner at UCSolutions
Real User
Jan 13, 2022
Easy to use and simple to set up with reasonable pricing
Pros and Cons
  • "The SIEM is the most valuable feature of the product."
  • "We've seen quite extensive ROI, however, it's more of a qualitative assessment and I don't have numbers to share."
  • "The documentation is in definite need of improvement."
  • "The documentation is in definite need of improvement."

What is our primary use case?

I need the product for SIEM, Security Identity Event Management. I also need it for security operations, automated response, as well as mapping adjusting of security components as well. It helps us with how best to look at various events, and orchestrate between various different hyper-scalers.

How has it helped my organization?

The solution has made us more secure and has allowed for more definable mapping.

What is most valuable?

The SIEM is the most valuable feature of the product.

Having a better integration method and then ingesting and mapping the information have been somewhat easier than some of the other tools that I've used previously (other than QRadar and Rapid7).

The initial setup is pretty simple.

The solution is scalable.

Stability has been quite good. 

The pricing is pretty decent.

What needs improvement?

The documentation is in definite need of improvement. 

There are pieces of it that are somewhat just daunting and there should be better orchestration and automation. 

I've done some automation with it, with Terraform, and also with some other sources. If it wasn't so proprietary, that would be ideal.

I'd like to have it so that Splunk integrates better with Terraform and Python.

Buyer's Guide
Splunk Enterprise Security
March 2026
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for eight years. I've used it for quite a while. 

What do I think about the stability of the solution?

Splunk is probably the best brand in terms of stability. I'd rate its reliability at a four out of five. There aren't bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The scalability is great. I'd give it a score of four out of five. If a company needs to expand, it can do so. 

We have 450 people in our organization that use the product. We've also done this for clients that needed access for over 200,000 people.

We use the solution extensively and likely will increase usage.

How are customer service and support?

The support is okay, however, there are a couple of things that they couldn't figure out and they couldn't help me with automation or stuff like that. It could have been better from there, however, it's not that bad. 

Which solution did I use previously and why did I switch?

I've previously used QRadar and it wasn't ideal.

There were certain times I integrated with other solutions too.

How was the initial setup?

The initial implementation is pretty simple and straightforward. It's not too complex. I'd rate the experience at an eight out of ten.

The initial deployment took us about two weeks or so.

The amount of personnel you need for deployment and maintenance tasks depends on the size of the deployment. Typically, it's just one or two people. That said, it needs to be proportionate to certain sizes. Usually, the staff is from procurement or provisioning.

What about the implementation team?

I handled the implementation myself. I didn't need any outside assistance from any integrators. I'm a consultant myself.  

What was our ROI?

We've seen quite extensive ROI, however, it's more of a qualitative assessment and I don't have numbers to share. It works well and customers are happy. That's what counts. 

What's my experience with pricing, setup cost, and licensing?

It's a little bit more expensive than some of the other tools. It's not as expensive as QRadar. That said, it's more expensive than LogRhythm or Sentinel.

There aren't really other fees beyond the standard costs of licensing. 

Which other solutions did I evaluate?

I evaluated other things. I also integrated with other solutions too. I decided to go with Splunk due to the fact that it worked well.

What other advice do I have?

I'm a consultant. I'm also a customer and use it myself. 

We use multiple deployment models, including public and private clouds. 

We typically use the latest version of the solution. 

I'd advise potential new users to get a proper plan. They should have a good partner or someone that can help them and quickly map and orchestrate.

I'd rate the solution at a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
project manager at ManTech International Corporation
Real User
Jan 9, 2022
Integrates with our VMware environment for infrastructure alerting and monitoring, and ingests logs from many different products in our environment
Pros and Cons
  • "The ability to ingest different log types from many different products in our environment is most valuable."
  • "It is definitely the best tool I've ever used, but nothing is perfect."
  • "The biggest problem is data compression. Splunk is an outstanding product, but it is a resource hog. There should be better data compression for being able to maintain our data repositories. We end up having to buy lots of additional storage just to house our Splunk data. This is my only complaint about it."
  • "The biggest problem is data compression. Splunk is an outstanding product, but it is a resource hog."

What is our primary use case?

We are using it for information assurance, system alerting, and compliance. We are using its latest version.

How has it helped my organization?

It integrates into our VMware environment and provides infrastructure alerting and monitoring.

What is most valuable?

The ability to ingest different log types from many different products in our environment is most valuable.

It seems to have everything in terms of features. Every time I think of something, I go out to their site, and I can pretty much find it.

What needs improvement?

The biggest problem is data compression. Splunk is an outstanding product, but it is a resource hog. There should be better data compression for being able to maintain our data repositories. We end up having to buy lots of additional storage just to house our Splunk data. This is my only complaint about it.

For how long have I used the solution?

I have been using this solution for about five years.

What do I think about the stability of the solution?

It is excellent in terms of performance and reliability.

What do I think about the scalability of the solution?

Its scalability is excellent. Its users are mostly on the backside. I know there are a lot of opportunities to allow developers and engineers to access Splunk for doing different things, but we use it purely for information assurance and system monitoring. So, our engineers and IA professionals are the only ones who access Splunk. We have a couple of them, but it supports thousands of users.

We started with Splunk Light, and now, we're using Splunk Enterprise across most of our projects. It is being used extensively. It is our primary SIEM product. I'm sure its usage will increase, but that's managed at a much higher level. The company has an agreement with Splunk on how our licensing model is established.

How are customer service and support?

Their support is great. I've talked to them many times.

Which solution did I use previously and why did I switch?

We used InTrust. We switched to Splunk because of its flexibility and capability.

How was the initial setup?

Its initial configuration is pretty straightforward. Their repository for information and help is really good, which makes it pretty straightforward. You can just go out to their site and do a search for any question. Usually, someone else would have experienced the same issue.

It took us hours. We obviously expanded it as we were building the environment because we did it from scratch, but it only took hours to get it up and running and configured to do ingestion. We then deployed more forwarders and tweaked it as we went along.

What about the implementation team?

It was implemented in-house. Its maintenance is pretty lightweight, and I take care of it. I have a couple of other team members to help make changes. We have engineers who are available for adding capacity. We have a team of six or seven people to support our Splunk Enterprise.

What's my experience with pricing, setup cost, and licensing?

It is expensive. I used to buy it early on, but then they combined it into a higher-up organization. They buy it for multiple systems now. Last time, I paid around 60K for it.

There is just the licensing fee. That's all.

What other advice do I have?

I would advise making sure that you incorporate enough storage and processing in order to properly support the environment.

I would rate it an eight out of 10. It is definitely the best tool I've ever used, but nothing is perfect. They could do a little bit better on data compression and system resource management, but outside of that, it is an excellent product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Splunk Enterprise Security
March 2026
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
Head Of Sales at Cascade Solutions Inc
Real User
Jan 4, 2022
Powerful lock server with sophisticated architecture
Pros and Cons
  • "Great platform with user-friendly interface and GUI."
  • "Splunk has a great platform, with a user-friendly interface and GUI, and its architecture is also much more sophisticated than others."
  • "Splunk is more expensive than other solutions."
  • "Splunk solutions are much more expensive than others."

What is most valuable?

Splunk has a great platform. Their edge is in their lock management and being a very powerful lock server. Recently, they added some licensing and updated correlation rules to act as a SIEM Solution. They seem to be penetrating the market in a proper way.

For how long have I used the solution?

I have been using Splunk for more than five or six years.

What's my experience with pricing, setup cost, and licensing?

Splunk solutions are much more expensive than others. Especially when it comes to megaprojects or deals, there's a lot of competition when it comes to financials.

What other advice do I have?

I would rate this solution a seven out of ten. Splunk has a user-friendly interface and GUI. Its architecture is also much more sophisticated than others. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Regional Head at a tech services company with 51-200 employees
Real User
Dec 1, 2021
Good technical support, scalable, and very stable
Pros and Cons
  • "It's basically one of the best SIEM products on the market."
  • "It's basically one of the best SIEM products on the market."
  • "You do need a lot of training and certification with this product."
  • "You do need a lot of training and certification with this product."

What is our primary use case?

The solution is primarily a SIEM tool and it basically helps companies with security.

What is most valuable?

It's basically one of the best SIEM products on the market.

The scalability is great.

We have found the solution to be stable. 

Technical support is helpful. They respond in a timely manner. 

What needs improvement?

I'd like to see more documentation on the product.

The initial setup is not straightforward.

You do need a lot of training and certification with this product. Other than that, it's pretty good.

For how long have I used the solution?

I've been dealing with the solution for about three years. It's been a while. 

What do I think about the stability of the solution?

The stability of the product is very good. The performance is reliable. There are no bugs or glitches. it doesn't crash or freeze. We've had no issues. 

What do I think about the scalability of the solution?

The scalability of the solution is great. If a company needs to expand it, it can do so. It's not a problem.

We have about nine customers that are using Splunk.

How are customer service and support?

I've dealt with technical support and it's pretty good. They are helpful. I find them responsive. 

How was the initial setup?

The initial setup is not straightforward. It depends upon the IT infrastructure that the customer has. If they have a lot of security solutions, such as DLP and other security solutions, then it is more complicated. The more you have the more complicated it gets.

The deployment of Splunk takes about three weeks.

We have six or seven team members within our organization that can handle deployment and maintenance tasks. 

What about the implementation team?

I handled the implementation myself. It was done in-house. 

What's my experience with pricing, setup cost, and licensing?

Splunk requires a paid license. There's no free option. Customers have to pay for the license, implementation, support - everything.

What other advice do I have?

The solution can be deployed both on-premises and on the cloud. 

I'd rate the solution at a nine out of ten. We've been very happy with the product.

I would recommend the solution. It really is the best.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Senior security consultant at a comms service provider with 51-200 employees
Consultant
Nov 29, 2021
Threat hunting is a key feature for us
Pros and Cons
  • "One of the most valuable features is threat hunting. We can do threat hunting and identify if there is any malicious activity happening within our environment, which is a key feature for us."
  • "This solution is excellent from a performance and stability perspective."
  • "Splunk could be improved by reducing the cost. The cost is one of the biggest challenges for us in keeping to our production requirements."
  • "Splunk could be improved by reducing the cost. The cost is one of the biggest challenges for us in keeping to our production requirements."

What is our primary use case?

Our initial use case was for security investigation, with the intention of creating some use cases. We ended up adding operational aspects, monitoring certain operational activities, such as high CPU utilization or any other applicational basis. 

This is obviously a cloud solution, but it does have some presence on-premises as well, so it's hybrid. 

What is most valuable?

One of the most valuable features is threat hunting. We can do threat hunting and identify if there is any malicious activity happening within our environment, which is a key feature for us. 

What needs improvement?

Splunk could be improved by reducing the cost. The cost is one of the biggest challenges for us in keeping to our production requirements. 

As for additional features, I think they need to refine their AI capability. I know that everyone is talking about artificial intelligence and threat hunting, so I guess one of the key requirements for us is for the solution to automatically provide us some kind of indication and then mitigate any risk. So automation should be a feature. 

For how long have I used the solution?

I have been using Splunk for two years. 

What do I think about the stability of the solution?

This solution is excellent from a performance and stability perspective. There's very minimal maintenance required. Basically the only aspect we need to maintain is the one we have on-prem. So patching up everything and making sure it has the required updates. 

What do I think about the scalability of the solution?

There are no issues at all in terms of scalability, since this is a cloud-based solution. There are around 25 to 30 users in my company accessing Splunk. 

How are customer service and support?

Splunk's support is good. The process was smooth and they provided sufficient support, so there was no need to escalate anything. Also, they provide training on a regular basis, which is good. 

Which solution did I use previously and why did I switch?

I have never worked with other similar products. I've worked for three companies, all of which use Splunk. 

How was the initial setup?

The initial setup was very smooth. I think we got some support from the Splunk team. Since it's a cloud-based solution, it took us probably three or four weeks to actually start working. But deploying agents, configuration, refining, fine tuning, and other ongoing activities went on for about a month. 

What about the implementation team?

We implemented through an in-house team with some support from the Splunk team. It was a very smooth process, from our perspective. 

What's my experience with pricing, setup cost, and licensing?

This solution is costly. Splunk is obviously a great product, but you should only choose this product if you need all the features provided. Otherwise, if you don't need all the features to meet your requirements, there are probably other products that will be more cost-effective. It's cost versus the functionality requirement. 

Which other solutions did I evaluate?

I also evaluated IBM QRadar and LogRhythm NextGen SIEM

What other advice do I have?

I work in security architectures, not operations, so I don't actually work with Splunk on a regular basis, but the team that does is working on threat hunting and incident management. 

I rate Splunk an eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
John Yuko - PeerSpot reviewer
Assistant Manager ICT - Projects at I&M Bank Ltd
Real User
Nov 28, 2021
Good visualization, reliable, scales well, and has good support
Pros and Cons
  • "The additional vendors we've brought on board, particularly the elastic, have been quite beneficial."
  • "Using Splunk, give us the visualization we need, we can easily observe things such as user behavior analytics, irregular traffic, frequency, and any spikes in unusual activity inside the network."
  • "The configuration had a bit of a learning curve."
  • "The configuration had a bit of a learning curve."

What is our primary use case?

We are currently using it with SIEM, and SOAR which is Security Orchestration, Automation, and Response.

Splunk is primarily used for security, incident response, and security analytics.

How has it helped my organization?

Using Splunk, give us the visualization we need, we can easily observe things such as user behavior analytics, irregular traffic, frequency, and any spikes in unusual activity inside the network.

What is most valuable?

The additional vendors we've brought on board, particularly the Elastic, have been quite beneficial.

It's a solid platform.

What needs improvement?

Other than the pricing modules, I have no issues with the product itself.

The configuration had a bit of a learning curve.

I would like to learn more about the Cloud solution, but I'm aware that it's lacking some core applications.

If they could bring on more vendors, you would be able to monitor a larger number of applications. We could have visualization with other applications we have with the infrastructure in our organization.

For how long have I used the solution?

I did a POC, but we have recently procured it. We did a rudimentary setup to get an understanding of how it works. We are into our sixth month of using it now.

What do I think about the stability of the solution?

Splunk is a very stable solution.

What do I think about the scalability of the solution?

This solution is quite scalable.

In our organization, we have 10 users, who use this solution but we have plans to increase our usage.

How are customer service and support?

The technical support has been quite helpful.

Which solution did I use previously and why did I switch?

The previous solution was limited in its functionality. 

We were looking at the additional controls that enterprise security may have, as well as visualization, to gain greater visibility.

Splunk offered us more visibility.

How was the initial setup?

The initial setup was complex.

We had some assistance with the actual deployment, but while I was doing the POC, I was working with a vendor. There were things I had to do myself, such as the configuration, which was a bit challenging for me, it was a big learning curve.

What about the implementation team?

For the installation, we received some assistance from the vendor.

What was our ROI?

It's too early to know if there will be a return on investment.

What's my experience with pricing, setup cost, and licensing?

The pricing modules could be improved.

The licensing fees are paid on a yearly basis.

There is a standard license with provisions for more. As we are still exploring the functionality, there may be other departments that want to use it.

What other advice do I have?

Those who are interested in implementing this solution should be prepared to dig deep into their pockets.

I would rate Splunk a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Robert Cheruiyot - PeerSpot reviewer
IT Security Consultant at Microlan Kenya Limited
Real User
Nov 10, 2021
Efficient, scalable, robust and easy to use
Pros and Cons
  • "What is nice about the solution is that it makes it easy to build the queries, search for the events and then do analysis."
  • "The main advantage of the solution is that it provides an easy setup platform in the new environment."
  • "Endpoint access is the only issue I can think to mention, even though the endpoint access we have with Cisco is fine."
  • "Endpoint access is the only issue I can think to mention, even though the endpoint access we have with Cisco is fine."

What is our primary use case?

I have some experience with the solution, since I am working with customers who are interested in part time help monitoring their network and have been helping them fine-tune the rules in the solution's platform. The way the primary task works is to watch for and then respond to the threat. Should there be a need, I usually work with a team in fine-tuning the rules on this platform. We are providing the products.

I recently started working primarily on the Playbooks of the Splunk Phantom, so I've been creating some of these to help the customer automate the process of responding to the threats.

What is most valuable?

What is nice about the solution is that it makes it easy to build the queries, search for the events and then do analysis. I recently have become involved in the Playbooks, since it is painful for the client to respond to the threat, be it positive or negative. As such, I currently see the Phantom component of the solution to be of great value. Otherwise, most other features seem to be similar to Netwitness, such as the monitor log, network, and endpoint capabilities. Importantly, the solution lacks endpoint options, as these are currently deployed on Cisco, which is okay, as it works fine with that bad side of the endpoint security. This translates into them building queries, rules and then Playbooks. 

The main advantage of the solution is that it provides an easy setup platform in the new environment. When set up afresh, it is also easy to build queries. Historical queries can be used to site for a new event, which makes it easy to use, deploy and understand.

What needs improvement?

Endpoint access is the only issue I can think to mention, even though the endpoint access we have with Cisco is fine. 

For how long have I used the solution?

I have been engaged in the production environment of Splunk for around a year and have been reading up on it for a long time.

What do I think about the stability of the solution?

I would rate Splunk as one of the big five platforms. I would give it a high rating based on the efficiency of the platform. 

What do I think about the scalability of the solution?

Splunk allows one to easily scale up this platform. One can add more interfaces to that platform if he gets more data. 

How are customer service and support?

I usually rely on the Splunk community for information, such as discussions of incidents and other issues which others are facing. I feel the Splunk community to be an excellent source of information for me.

How was the initial setup?

Out of the three platforms I have been dealing with, I feel the initial setup of Splunk to be the easiest. I found it a bit difficult to set up a new environment with RSA Netwitness. Splunk, on the other hand, I have found to be very straightforward and an uncomplex platform. 

Which other solutions did I evaluate?

I have been proposing to management to take the solution to be a primary product in our dealings with it. We do not encounter many issues involving the solution. One of the problems I have with the RSA Netwitness platform is its complexity. Splunk is straightforward for us when it comes to views and it provides us the network security posture.

The ability for the solution to work with Cisco shows that the solution can work with other products. The only thing is that when the solution is compared with other vendors, one sees that there is only a single other vendor that has endpoint security like this one, Netwitness platform having its component for the endpoint. This is why an integrated endpoint would be a nice feature, even though the solution works on Cisco. 

The main advantage of the solution is that it provides an easy setup platform in the new environment. When set up afresh, it is also easy to build queries. Historical queries can be used to site for a new event, which makes it easy to use, deploy and understand. 

When it comes to a data platform, there is RSA NetWitness, which may also be a good platform. I have not done much training of my own on Splunk, but have gained much experience through learning and working with clients that I support. This is because the platform is understandable. 

I would rate Splunk as one of the big five platforms. I would give it a high rating based on the efficiency of the platform. Clearly, I cannot include Wazuh in the top five categories, as its rating is not up there with Splunk, Qradar and LogRythm.

What other advice do I have?

I cannot think of anything disadvantageous about Splunk, as we are talking about a product that I like. I feel the solution has beautiful features. 

The decision to go with Splunk would depend on the business needs of the individual. I know that Splunk has both a cloud and an on-premises option. Sometimes, such as when it comes to conferences, there is no need to move some of the data to the cloud for the purpose of complying with regional requirements. There may be a need to retain some of it and a person might wish for a mixture of on-cloud and on-premises capabilities.

I rate Splunk as an eight out of ten. It is a robust platform and easy to use. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Donald Baldwin - PeerSpot reviewer
Principal Enterprise Architect at Aurenav Sweden AB
Real User
Top 20
Nov 6, 2021
Handles a high volume of data, collects information from multiple sources, and is very stable
Pros and Cons
  • "The reporting aspect is good and it does what I need it to do."
  • "Splunk handles a high volume of data that we have, and it does it really well."
  • "If you monitor too much, you can lose performance on your systems."
  • "If you monitor everything, everything stops working."

What is our primary use case?

In our organization, Splunk is used in our data centers.

We have integration services and other types of systems in our new IoT architecture. We're using it to capture information.

We use Splunk as an aggregator for monitoring information from different sources, however, for our protection suite, we're using Comodo.

It's designed to collect data from different points. It has a lot of integrations built into it and that's why we're using it.

We use it for our enterprise more - such as for messaging. There's a lot of stuff we do on our integration services layer that we use Splunk for. For security purposes, we're using Comodo. Therefore we're not using Splunk for security purposes. We're using it for monitoring what's happening at our integration services layer.

How has it helped my organization?

Splunk indicates when we've got problems popping up somewhere or we're not getting the flow we expected. If there's a problem, we have those flagged and we use it for logging.

What is most valuable?

Splunk handles a high volume of data that we have, and it does it really well.

For what we're using it for, we're happy with its functionality.

The reporting aspect is good and it does what I need it to do.

From an operational standpoint, it helps us on the operations side and it also shows where we're having issues.

It connects to a lot of stuff. We can collect information from a lot of sources.

What needs improvement?

The interface or maybe some settings need to be improved a bit. It cannot be perfect, however, the issues may be related to the configuration or setup.

If you monitor too much, you can lose performance on your systems. You have to be careful what you're monitoring. If you monitor everything, everything stops working. You can go overboard in monitoring. You have to plan your monitoring pretty carefully.

It could be easier for beginners. As it is, right now, You have to have a good understanding of the solution in order to use it properly.

That said, as the user, I'm at a higher level of management on the architecture side in dealing with resilience. My concerns are different from other user concerns. Also, most of our clients are using it way more than we're using it.

For how long have I used the solution?

We've used the solution for more than a decade. It's been a long time. 

What do I think about the stability of the solution?

We haven't had any problems with stability. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

We've never had an issue with scalability. If a company needs to scale, it can.

The danger of Splunk is that it can get too big too quickly and you have to be very careful with what you want to be monitoring due to the fact that if you monitor too much, you can slow down things and you can hurt your performance on your system. We have to be very careful of what we're logging.

We have about 12 users on the solution right now.

We do not plan to increase usage in the future.

How are customer service and support?

We don't use technical support very much. We've been using it for so long, we generally understand it and do not require assistance.

Which solution did I use previously and why did I switch?

We used to use Splunk a lot more, however, we've moved more to Comodo right now. I'd say we've moved to Comodo from Splunk in a lot of areas.

On the security side, we use Comodo. Not all of our clients even have Comodo. A lot of them are using Splunk, however, a lot of them are using Splunk for enterprise operations and network operations items. Some of them are using security and a lot of them aren't. Splunk is offered as a security option now, however, originally, when you used it, it was to collect enterprise operations information and know-how your systems are running. 

How was the initial setup?

We've been using it for a long time, therefore, I don't even remember when we set it up or how it went. We do keep it updated and use the latest versions.

I only have one or two people doing maintenance on it.

What was our ROI?

ROI's a hard thing to pin down. We've had it for so long, it's part of our core operating infrastructure.

What's my experience with pricing, setup cost, and licensing?

Everything we do is either yearly or multi-year. I don't know if there is any additional cost to standard license fees.

What other advice do I have?

We use Splunk and we also sell and support it for our clients.

Normally our policy is to keep software updated to the latest version.

The main issue is that we do enterprise architecture and network and security operations. We recommend certain platforms to clients. We don't always sell Splunk directly to them due to the fact that, since we're being hired to help them make choices, we need to be neutral. In the cases where it doesn't make sense, we don't sell it. We just help clients make decisions.

I don't know which version of the solution we're using. I'm an architect; I'm not on the operations level. I'm not the one who actually uses it. Our operations use it. I get dashboard results and I do reports that are based on it, however, I'm not the one actually running it. We have a NOC and a SOC and others use it a lot more individually. They have a lot more interaction than I do. I'm getting reports out of it. Others are actually connecting to it, using it as a tool. I'm not a tool user. I'm an information user.

All Splunk is, is data collection and it can sort things out on a dashboard. However, a lot of what Splunk does is collect data and you have to decide what kind of information you're going to let it collect. When we're doing design operations we have to really pay attention to what we're doing, so we don't actually slow things down or impede things. The reason we use Splunk is we put a lot of data into it.

With Splunk, you need to really be careful about what you're monitoring and how you use it, to get keep the results working. It's a good tool if you know what you're doing and what you need to be logging. You need to be aware of what you're logging to ensure it isn't going to cause problems with your performance.

I wouldn't recommend it for somebody who's coming in new. Of the clients we have using it, I don't know if any of them don't have professional IT running it. It's important to really understand what's going on.

I'd rate the solution at an eight out of ten. In certain environments, it could be a bit complex. It's not something you could just drop into an organization, you need to be trained to use it. You need the experience to use it properly.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.