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reviewer2499627 - PeerSpot reviewer
Principle Security Engineer at a tech consulting company with 10,001+ employees
Real User
Jul 9, 2024
Provides end-to-end visibility, improved resilience, and saves time
Pros and Cons
  • "The most valuable feature of Splunk Enterprise Security is the threat intelligence integration because essentially having to go out and correlate all the data on our own becomes convoluted."
  • "For us, the area that Splunk Enterprise Security can improve is performance optimization."

What is our primary use case?

We use Splunk Enterprise Security to ensure the security of our endpoints, including corporate workstations, tracking proxy logs, and all of the other benefits that Splunk Enterprise Security brings, including observability and visibility into the environment.

We run Splunk Enterprise Security on a single search head, and it talks to about nine separate clusters. It's a hybrid environment of on-prem and AWS. Ideally, we will migrate that to a search head cluster for Enterprise Security for high availability. Then, in the upgrade process, we generally have about two hours of downtime when we upgrade Enterprise Security. Ideally, moving to the cluster environment will allow us to mitigate that entirely. So, we did some assessments earlier in the year. We've gotta do some finalized testing, but we're hoping that will eliminate almost the entire two hours of downtime for our customers when upgrading. Then, it's two hours from start to finish to get the search head back up, and that does not include backfill time or anything like that. It could be a good full workday. So getting that workday back is going to be very important for us, and that's where I think we're gonna end up evolving for the Enterprise Security environment.

How has it helped my organization?

One benefit we have seen using Splunk Enterprise Security is keeping it all integrated, so no jumping between tools during investigations is the biggest benefit from the analyst's perspective. When we're setting up an investigation, it allows them to use one tool versus having to compartmentalize all the tools together, link it together, document it, and ultimately end up in one spot. Using Enterprise Security as it allows for integrated tracking for the investigations.

It's very important that Splunk Enterprise Security provides end-to-end visibility into our environment because not seeing something is a potential risk to the business. Having that visibility also assures the business, all the way up to the C Suite level, that there is coverage. And if not, we at least have that identified as an uncovered portion.

As long as we can point the data into Splunk Enterprise Security, it is easy to identify security events across cloud, on-premise, and hybrid environments. Getting it into Splunk is typically the challenge because it needs to be in a usable format. So once I've got it properly shaped and tagged, the rest trickles down. Generally, there are a lot of good TAs for getting data into Splunk around the cloud providers. So we don't have to customize it as much. It's just about getting it implemented, going through the checklist, and doing our due diligence to make sure we have the coverage we need. We will see events as long as they're flowing into Splunk. Once it gets into the data models in Enterprise Security, it will show up.

As far as ingesting data, Splunk Enterprise Security specifically hasn't helped. We shape and normalize our data to meet Enterprise Security's needs. So, we did that as a preemptive during our initial assessment. What does it come in as? What do we want it to look like? How can Enterprise Security more optimally use it? Will it hit the data models? Will it show up? Things like that. So, a lot of that is already there before Enterprise Security, but then using the data is where Enterprise Security shines. It makes the data more usable across all data sources. We don't have to know what to look for in each data type. We could go to the data model and view it.

We've increased our alert volume a little bit, not in a bad way, but getting new detections. The risk-based alerting has decreased. So what is happening elsewhere in the environment correlates with that event, and those risks are bubbling up to the top, whereas somebody getting locked out isn't as important as an account takeover. It's hard to portray that image with one event, but a series of events on the timeline makes it a little easier.

Splunk Enterprise Security lets us know who owns what hardware, who should access it, and who shouldn't, more specifically, during an investigation or escalation path. So we know there's a problem. Who do we talk to next to start that process and up the chain? We have a lot of that in there as well, which helps.

Splunk Enterprise Security has generally helped reduce our meantime to resolve. How much is hard to say because it depends on the investigation's scope and scale. It does help the analysts get a clearer picture of what's happening everywhere in the environment. 

Enterprise Security will automatically correlate those events for us. When an analyst gets assigned to that investigation, it becomes looking at the picture and putting the puzzle together versus having to go through a threat hunt or find those indicators and then identify the account lockouts and takeovers. It's already in one pane of glass, and then that gets us to the meantime to resolution quicker. 

It has decreased our mean time to detection, especially for the high critical alerts. When we leverage that risk-based alerting, we can say, alright, multiple events have now happened to propagate this into a larger event instead of trying to correlate that as an individual or a team of analysts. Ad hoc is going to always be slower than automatic. Doing it in the back end means my analysts get there and get the job done quicker.

Splunk Enterprise Security has helped with our organization's resilience. We generally use observability metrics to determine the state of the hardware and the status of the environment at the time, so that has been a good point. It's definitely made us more resilient to figure out what happened post-incident and on what time scale and then go back and try to either remediate or mitigate that wherever possible. The historical context is just as valuable as their live real-time learning context.

What is most valuable?

The most valuable feature of Splunk Enterprise Security is the threat intelligence integration because essentially having to go out and correlate all the data on our own becomes convoluted. We don't have the resources, so having that included in the product makes it easier for us.

What needs improvement?

For us, the area that Splunk Enterprise Security can improve is performance optimization. Enterprise Security is so critical that right now, we're working on getting it to a clustered state to have high availability. The challenge there is hardware procurement and utilization. It's very resource-intensive. A type of performance optimization would generally be a huge improvement.

Buyer's Guide
Splunk Enterprise Security
July 2026
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
909,647 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Splunk Enterprise Security for six years.

What do I think about the stability of the solution?

Splunk Enterprise Security seems stable to me. I haven't seen many issues, so I'm looking to try and test the latest version.

What do I think about the scalability of the solution?

Scalability is a mixed bag. So, when we first started Enterprise Security, they told us not to cluster it. Now they're recommending we cluster it. We haven't gone down that road yet. I am looking forward to it. But if they say it can scale, they have customers that have done it. We gotta go through the growing pains of implementing it, rolling it out, and making sure it's ready to go. I think it's possible, but I have no formal experience yet. I am looking forward to it.

Which solution did I use previously and why did I switch?

We started in Splunk, used it historically, and saw the product's value. It becomes the other data that would not be allowed for business reasons. How can we leverage that to provide value for the business? I know a lot about searchability this year, such as trace logs and metrics. These are generally good, but some trace stacks can be a lot of ingestion against our license. If we could put that in somewhere, that would not be as cost-effective, ideally. The trade-off is performance. Splunk is very performant. It does its job well. It's just a little pricey for the non-business critical logs.

How was the initial setup?

The deployment is generally good. We must stand up the search heads, get them ready, tie them into the index clusters, and then deploy. Generally, we don't expose anything to the customers until it's production-ready. So deploying it was just getting it out there and built, doing some finalized testing to make sure it's ready to be used by the end customer. 

What about the implementation team?

We implemented Splunk Enterprise Security ourselves. Through Splunk, we've engaged some professional services to ensure that our plan of attack is moving in the right direction. Professional services have also provided a lot of guidance.

What was our ROI?

We have seen a return on investment with Splunk Enterprise Security. Getting that holistic view. Splunk gives us a better picture of what's going on in our environment. Without it, we would have to go hunt for it. It's like Google searching for logs. It's easy, and everybody uses Google. So it's time-tested in the market. It's just about how much data we can get in, how we're storing it, retention, pulling it back, and what goes with that associated.

What's my experience with pricing, setup cost, and licensing?

While Splunk offers generous developer licenses and obtaining annual licenses is straightforward, the cost is a major consideration. As open-source competitors become more sophisticated, Splunk will need to address this pricing issue in the future.

Which other solutions did I evaluate?

We have not used other SIEM tools in the past, but we are evaluating other tools. We don't want to migrate away from Splunk. We want to replicate it at a larger scale for non-security-based data, such as application and developer data. Anything they want to throw in and search is fine. But at Splunk's current cost, it is generally very expensive to do non-business-critical logs in that environment.

What other advice do I have?

I would rate Splunk Enterprise Security eight out of ten. Things that could be better would be further integrations into other security tools. I know a series of threat intelligence feeds can be integrated, and I'm sure they are slated. It's just a matter of getting the resources to integrate them.  Splunk Enterprise Security is a solid product. I run it in my home lab as well. It's generally one of the better Splunk apps.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Splunk engineer at MindPoint Group, LLC
MSP
Jul 9, 2024
Great risk-based alerting, clear dashboards, and decreases false positives
Pros and Cons
  • "The risk-based alerting is excellent."
  • "The Splunk platform is not unified. We have all of these different tools and they feel a bit disjointed."

What is our primary use case?

The primary use case is for failed login attempts. I typically stick to the security use cases.

How has it helped my organization?

The risk-based alerting helped to decrease false positives. We would just get a bunch of email alerts every time a threshold was reached previously and we'd have to investigate them. We'd have to deal with alert fatigue, the standard scenario where no one believes in the alerts anymore. So risk-based alerting has helped us tune out some of the noisier issues and then tune into the alerts, endpoints, and users that are problematic.

What is most valuable?

The risk-based alerting is excellent. It was most helpful in decreasing the amount of false positives that help bubble up the most problematic users and assets for the analysts, and it's fairly easy to implement.

Splunk Enterprise Security provides end-to-end visibility into our environment. It's a ten out of ten for that capability. Everyone wants to know what's happening across their environment. The more difficult part is defining the visibility, as we can't we can't ingest the entire company into Splunk. So, the harder part is not necessarily gaining visibility. It's rather determining what visibility looks like. Oftentimes, it comes down to determining and prioritizing using the highest value.

Splunk Enterprise Security, when set up properly,  helps us find any security events across multi-cloud, on-premises, or hybrid environments. It helps with investigations and helps us find that needle in a haystack. 

While it doesn't necessarily help with data normalization, some pieces determine whether the data is usable and create that usability outside of enterprise security. It does assist in the process. 

Splunk Enterprise Security provides us with relevant context to help guide our investigations. The context helps with risk-based learning, which is one of the things I rely on fairly heavily. It also helps reduce false positives and increases visibility to the most problematic endpoints and end users.

The Splunk Enterprise Security Hub has reduced our mean time to resolve; however, how much is hard to quantify. The dashboard is color-coded, and it's easy to read for the analysts. I don't often have to explain anything to them. Red is bad, green is good. The dashboards are relatively self-explanatory and it helps reveal the most difficult, problematic parts.

The solution does help with resilience - a bit. What it does is help us discover problems and reactively fix them.

What needs improvement?

I've definitely seen improvement. However, assets and identity are probably some of the most important integrations for risk-based learning. So if there was a way to make it easier - and, again, I know there's been significant improvement - that is one of the more annoying friction points when setting up risk based alerting.

The Splunk platform is not unified. We have all of these different tools and they feel a bit disjointed.

For how long have I used the solution?

I've used the solution for maybe six years.

What do I think about the stability of the solution?

It's a complex tool. Everything needs to be done proactively. That said, it's relatively stable. There's a lot of stability built in, and I don't have any problems with it.

What do I think about the scalability of the solution?

I've worked in on-premises environments as large as 300 terabytes, and they return data very quickly. When it's done right, it can scale tremendously.

How are customer service and support?

The customer service and technical support can be hit or miss. Sometimes you get someone that is really good and knows their stuff and is really helpful. Sometimes you are trying to be patient and help them through. That's hard when you have someone breathing down your neck to get things fixed. They're nice. However, sometimes, when I have pressure on my end, I don't need someone who is nice - I need someone who knows how to fix my issue 

How would you rate customer service and support?

Positive

How was the initial setup?

I'm usually the one performing the setup work. I've been working with Splunk for a long time; it's relatively easy for me.

Enterprise Security is a beast. The best practice is to put it on its own search head. When setting it up, I'm asking for not only an additional light license for Enterprise Security. I have to ask for another server on top of it, too. It is quite a difficult task to ask when Splunk is already as expensive as it is. Then, there is technically setting it up and configuring it. It does take time to configure and normalize all the very foundational parts, such as the assets on identities, which is absolutely integral to getting security working. While I enjoyed the process, it took a lot of work. 

What about the implementation team?

I am a consultant and do assist with the setup.

What was our ROI?

My work typically has to do with improving the quality of alerts or content and normalizing data. I don't usually get to the point where I'd be able to measure ROI.

What's my experience with pricing, setup cost, and licensing?

I'm not the person that deals with pricing. I have heard there is sticker shock.

What other advice do I have?

I'd give the solution an eight out of ten. There are a lot of great features. They're constantly increasing the value of Enterprise Security. However, they're leaving behind many smaller clients that don't have the knowledge or expertise and don't have professional services, which is another large expense. A lot of smaller clients just don't have the ability to set it up properly, and when that happens, they're only leveraging 30% to 40% of its capabilities. They're upset and wonder why this very expensive tool is not working for them. That said, when it works, it works great. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. Consultant
PeerSpot user
Buyer's Guide
Splunk Enterprise Security
July 2026
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
909,647 professionals have used our research since 2012.
reviewer2499720 - PeerSpot reviewer
Engineer in Training at a energy/utilities company with 5,001-10,000 employees
Real User
Jul 9, 2024
It's really good at consolidating a lot of data from different sources and generating summaries
Pros and Cons
  • "It has been really good at consolidating a lot of data from different sources. It's really good at generating summaries."
  • "It would be nice if Splunk provided a little more documentation and instructions on how to upload. The steps are short, but sometimes it's not so intuitive."

What is our primary use case?

Our primary use case is mostly for monitoring security events. We have different endpoints, like router switches. It collects a lot of data and we create reports. 

We also use Enterprise Security to send alerts out. I'm still relatively new. I mostly work for the SPL side of things.

How has it helped my organization?

It has been really good at consolidating a lot of data from different sources. It's really good at generating summaries. 

It's exciting to hear that SPL2 is rolling out. We look forward to using that more, especially for the data ingestion part of things. 

What is most valuable?

In the context of apps, we use a lot of search and reporting. We create many searches and reports, that quickly summarize a lot of information. That's the part that I mostly look into. That has been very valuable. I also like the dashboards and visualization features.

Its ability to provide end-to-end visibility into our environment is important. It helps a lot, especially when other users or stakeholders want that information. So being a little more transparent, but being mindful of the compliance and rules associated with that. It makes it really easy to communicate with people. They want statistics fast. The ability to quickly pull it out without a hassle is very valuable. 

We use Splunk to try to reduce the number of random alerts sent out. We're trying to consolidate a lot of functions. That has been very valuable and helpful for us.

The logging system has been a great help to us. Sometimes when we try to integrate some functions, we're not sure what errors happened. We look into the logging system, and it provides so much information. 

These optimization examples have reduced the meantime to resolve. It has been reducing cutting time.

It definitely helps our business resiliency a lot. We have a specialized cybersecurity office and on-prem technology and they really like to use Splunk. It has been addressing a lot of concerns and it is able to output the data that people are looking for. It's able to predict and identify a lot of functions.

Splunk Enterprise Security has been a great help to us in consolidating our tools. It's definitely been pulling a lot of data, especially from the network side of things. We look at it for baseline security tests. Splunk has a lot of apps and add-ons that we have been using Enterprise Security for.

What needs improvement?

I currently use Splunkbase and some of the add-ons. Integrating into our apps has been very straightforward. It would be nice if Splunk provided a little more documentation and instructions on how to upload. The steps are short, but sometimes it's not so intuitive. It would be nice if there were more user-friendly help guides.

For how long have I used the solution?

I have been using Splunk Enterprise Security for six months. 

What do I think about the stability of the solution?

It has been very reliable. We haven't encountered downtime that I know of. 

What do I think about the scalability of the solution?

Splunk works with companies that are a lot bigger than us. We're medium-sized. I have faith that we can scale. 

How are customer service and support?

For technical support, I look at the online community, which has been a great help. I haven't used Splunk support directly. 

The forum is easy to use. I would rate it a nine out of ten. Sometimes the response time is slow. 

How would you rate customer service and support?

Positive

What other advice do I have?

I would rate Splunk Enterprise positively. I hear from coworkers that there could be tweaks. I would give it an eight out of ten.  

In the SPL default, everything's crunched together. The formatting could be neater. When I write it in the search head, it has a lot of information in one small area. It could have a friendlier user interface. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Cyber Security Consultant at HCL Technologies
Real User
Jun 23, 2024
Has excellent advanced threat detection capabilities and good visibility
Pros and Cons
  • "My customer was integrated with many third-party credentials and other threat sources as well. The integration part was seamless and easy. The rates for allocating valuable information and IOCs from different sources are also good."
  • "The incident response technique should be available out of the box. That isn't as available as we would expect."

What is our primary use case?

We use Splunk for identity protection, threat defense, vulnerability scanning, zero-trust, and user entity behavior and analytics.

How has it helped my organization?

Splunk Enterprise Security has helped our customers reduce the alert volume. We ended up validating the false positives manually. We have to do quite a review assessment task. It can do some automatically, but we end up doing them manually to improve the detection. 

What is most valuable?

Splunk's advanced threat detection capabilities are excellent. Recently, Cisco acquired Splunk, so many customers are migrating to the Microsoft platform, but historically, I've found Splunk does a better job of correlating and collecting the security logs of all kinds of appliances. Most customers want to consolidate their security products into Microsoft.

It supports just about every cloud solution. It is easy to collect and correlate all the data. The visibility is good. Insider threat detection can be customized. My customer was integrated with many third-party credentials and other threat sources as well. The integration part was seamless and easy. The rates for allocating valuable information and IOCs from different sources are also good. 

What needs improvement?

The incident response technique should be available out of the box. That isn't as available as we would expect. 

For how long have I used the solution?

I have used Splunk for around two years.

What do I think about the stability of the solution?

Splunk is stable. We've had no breakdowns in the past few weeks.

What do I think about the scalability of the solution?

We can scale Splunk quickly. 

How are customer service and support?

I rate Splunk support seven out of 10. 

How would you rate customer service and support?

Neutral

How was the initial setup?

Deploying Splunk was moderately difficult compared to Sentinel. Collecting logs, provisioning firewall servers, and indexing are all complex tasks. You need someone with expert knowledge to do the job. The process takes four to six weeks. You need to design the solution and onboard the data, then start collecting logs and doing the detection. 

What's my experience with pricing, setup cost, and licensing?

I rate Splunk three out of 10 for affordability.

What other advice do I have?

I rate Splunk Enterprise Security seven out of 10. Splunk needs to compete with other products like Microsoft, and right now, it looks like they're losing the race. They need to make drastic changes and accommodate more flexible options and integration solutions. 

Disclosure: My company has a business relationship with this vendor other than being a customer. consultant
PeerSpot user
Rohit Kolipaka - PeerSpot reviewer
Systems Engineer at a consultancy with 10,001+ employees
Real User
Jun 5, 2024
The user interface is excellent, and it's easy to create dashboards
Pros and Cons
  • "The user interface is excellent, and since I'm using Splunk as a power user, it's easy to create dashboards."
  • "Customizing our commands should be simpler. Creating custom commands in Splunk requires a long, complex process. For example, we have a command to add all the column data, but we don't have a command to get the average of the column data at the end. It would be useful to have a blank at the end to create our commands and leave the rest to others."

What is our primary use case?

I use Splunk to get logs from the on-prem servers and create dashboards, alerts, and visualizations.

How has it helped my organization?

Splunk has helped us reduce our alert volume. It has sped up our security investigations. For example, it's easy to detect if there are multiple login failures.

It has saved us a lot of time. We previously used OpenShift to collect CPU and memory data for over 900 clusters, so we needed to log in to each cluster to get the details. Even if it only took one minute per cluster, we would spend 900 minutes doing them all, whereas Splunk can collect all the data in under a minute. 

What is most valuable?

Splunk's machine learning toolkit helps us predict things like CPU and memory usage. The user interface is excellent, and since I'm using Splunk as a power user, it's easy to create dashboards.  Splunk helps monitor multiple cloud environments. We have OpenShift. All of our VMs and servers are present in the cloud. 

What needs improvement?

Customizing our commands should be simpler. Creating custom commands in Splunk requires a long, complex process. For example, we have a command to add all the column data, but we don't have a command to get the average of the column data at the end. It would be useful to have a blank at the end to create our commands and leave the rest to others.

For how long have I used the solution?

We have used Splunk for three and a half years.

What do I think about the stability of the solution?

I rate Splunk eight out of 10 for stability. 

What do I think about the scalability of the solution?

I rate Splunk seven out of 10 for scalability. The architecture needs to be tweaked, so it might take some time to scale it. 

How was the initial setup?

Setting up the architecture is somewhat difficult, but if you follow the steps laid out in the documentation perfectly, you'll understand how to do it. It's medium difficulty. 

What's my experience with pricing, setup cost, and licensing?

I don't know the exact pricing, but I know that Splunk is more expensive than competing solutions.  At the same time, Splunk provides more features than others, so it's priced fairly. It's worth the money.

What other advice do I have?

I rate Splunk Enterprise Security eight out of 10. SES is an excellent product. While it has some room for improvement, it's constantly adapting and trying to stay ahead of the competition. Adding commands to Splunk can be tedious. Automation, for example, helps to make the task smaller. We use Python scripts for automation. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
DipeshBhawsar - PeerSpot reviewer
Archtect at a financial services firm with 1,001-5,000 employees
Real User
Jun 2, 2024
It's easy to use and provides clear visibility, but we have a high volume of alerts
Pros and Cons
  • "We evaluated several solutions and selected Splunk due to the functionality and cost."
  • "Splunk Enterprise Security is complicated in terms of developing specific cybersecurity use cases."

What is our primary use case?

We use Splunk Enterprise Security for 24-hour monitoring and security log checks.

How has it helped my organization?

It is easy to monitor multiple cloud environments with Splunk Enterprise Security. The visibility into multi-cloud environments is good.

We have some open-source tools integrated with Splunk that help with threat intelligence.

Even though we already have several SIEM solutions in place, their similarities make adopting Splunk Enterprise Security a breeze.

Splunk Enterprise Security helps speed up our investigations.

What needs improvement?

Splunk Enterprise Security is complicated in terms of developing specific cybersecurity use cases.

Our alert volume is still high and we are working on reducing those.

For how long have I used the solution?

I have been using Splunk Enterprise Security for six months.

What do I think about the stability of the solution?

Splunk Enterprise Security is stable.

How are customer service and support?

The technical support was responsive and knowledgeable.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Compared to Sumo Logic which is organized, Splunk Enterprise Security is complicated.

How was the initial setup?

While the deployment was straightforward, it took a few months to complete because we had to make customizations to fit our specific environment.

What's my experience with pricing, setup cost, and licensing?

Splunk is priced similarly to other SIEM solutions.

Which other solutions did I evaluate?

We evaluated several solutions and selected Splunk due to the functionality and cost. 

What other advice do I have?

I would rate Splunk Enterprise Security seven out of ten.

We're currently integrating our log sources with Splunk. Once logs are flowing, we'll deploy security monitoring use cases with alerts. We'll then explore Splunk's further capabilities.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2399187 - PeerSpot reviewer
Cloud Architecture Associate Director, Infrastructure at a tech vendor with 10,001+ employees
Real User
May 21, 2024
Provides good granularity and log analysis
Pros and Cons
  • "The solution's most valuable features are the granularity and analysis of the logs."
  • "Splunk Enterprise Security incurs a significant cost because of the amount of data we send, but we are fine with the value we're getting for that price."

What is our primary use case?

We're using the solution for log analysis and our internal infrastructure. We may use it for customer offering at some point, but currently, it's completely internal.

What is most valuable?

The solution's most valuable features are the granularity and analysis of the logs. Once you learn the syntax, it's a great tool. These features are important to us because they enable us to drill down to certain users doing certain things and perform trend analysis.

For how long have I used the solution?

I have been using Splunk Enterprise Security for well over a year.

What do I think about the stability of the solution?

We’ve had no issues with the solution’s stability.

What do I think about the scalability of the solution?

We have 90,000 users and deal with massive amounts of data volume.

How are customer service and support?

The solution’s technical support is fantastic.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were using IBM's TSM backup tool and our own internal tool. We switched to Splunk Enterprise Security because we wanted to be more of a cloud-forward company and didn't want to host everything on-premises.

What about the implementation team?

We installed the solution mostly by ourselves, but we did have a little help. We installed heavy forwarders at a relatively low cost. Since we already had a VMware environment, we just set up the VMs for the forwarding.

What was our ROI?

We have seen a return on investment with the tool in terms of seeing what users are doing.

What's my experience with pricing, setup cost, and licensing?

Splunk Enterprise Security incurs a significant cost because of the amount of data we send, but we are fine with the value we're getting for that price.

What other advice do I have?

The tool provides much more insight into what users and our apps do. We also use the solution to monitor a lot of machine-to-machine traffic.

We have a hybrid environment. All of our internal tooling is in our internal data centers, but we also have a big cloud presence for some of our other tooling and mostly for our customers. Speaking from the internal side, Splunk Enterprise Security has been fantastic in helping us find all kinds of security events every day.

Splunk Enterprise Security has helped improve our organization's ability to ingest and normalize data. The solution has helped us have everything in one place and grab everything at once. The tool has also helped us solve problems in real time. The Ops team will approach us when they are stuck with a problem ticket. We can look instantly, see what's happening, and track it down.

The solution provides us with the relevant context to help guide our investigations. This context information makes things easier and faster for us. We get more information about exactly what's going on.

Splunk Enterprise Security has helped us save around 50% of our time.

Splunk Enterprise Security has helped reduce our mean time to resolve by 50%.

Overall, I rate the solution ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2382567 - PeerSpot reviewer
SIEM Consultant at a educational organization with 51-200 employees
Consultant
Apr 24, 2024
Great for analyzing malicious activities and detecting breaches with great threat intelligence management
Pros and Cons
  • "There are a lot of third-party applications that can be installed."
  • "It's costly."

What is our primary use case?

The solution is used to detect and protect against threats using a hypervisor infrastructure that works with artificial intelligence. 

What is most valuable?

There are a lot of third-party applications that can be installed. You get a lot of good visibility on your infrastructure regarding risk. It's very data-driven, and it integrates into systems well. 

We are able to monitor multiple cloud environments with Splunk. Each data source has different stuff that requires monthly payments. 

I have used its threat intelligence management function. It can be a very useful feature for customers. 

The MITRE ATT&CK framework is helpful for helping uncover the scope of incidents. It offers a good level of simplicity.

Splunk Enterprise Security is great for analyzing malicious activities and detecting breaches.

What needs improvement?

It's costly. 

The data speed between apps could be improved. It could be faster. 

For how long have I used the solution?

I've been using the solution for 2 years.

What do I think about the stability of the solution?

The stability is mostly fine. 

What do I think about the scalability of the solution?

I haven't attempted to scale the solution. I'm not 100% sure of how well it scales. 

How are customer service and support?

The technical support is very good. They also offer a lot of basic resources. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I'm also familiar with Microsoft Sentinel, and I find Splunk to be better. That said, although I have more experience with Splunk software, I find it a bit slow. Sentinel is much faster. 

How was the initial setup?

The setup is pretty straightforward. It's not overly complicated. I don't have too much experience with the setup, as I'm currently involved as a consultant and only help with support. 

What's my experience with pricing, setup cost, and licensing?

The cost is very high. It's got a fairly high price point in terms of price range. 

What other advice do I have?

I work in cybersecurity consultation. 

I'd recommend the product to others. I'd rate the solution overall 9 out of 10. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/consultant
PeerSpot user
Security Operation Centre (SOC) Analyst at Nera Philippines Inc.
Real User
Oct 2, 2023
Continuous visibility with good features and fast threat detection
Pros and Cons
  • "Splunk Enterprise Security helped us with faster detection of threats."
  • "We'd like to have the number of devices covered under the license to be increased."

What is our primary use case?

We use Splunk Enterprise Security for monitoring. We've been using it for monitoring our network. We've created some rules and use cases and we get alerts based on rules. 

How has it helped my organization?

It’s helpful in relation to the security perspective. With it, we can monitor all log sources and it helps us to reduce risks to our enterprise from a security perspective.

We can monitor all of our digital assets and reduce threats via constant monitoring. Using Splunk, we can mitigate malicious activities on the spot. 

What is most valuable?

The solution offers a variety of good features. It has a simple user interface where we can find various options easily. The search functionality is great.

Integrations can be done easily. It’s not complex like other solutions, like Radar or Azure. Everything is easy to manage, including the low sources.

The visibility is continuous. We have different web servers, databases, routers, endpoints, et cetera, and we gain visibility from a security perspective to all of them. We can generate different types of dashboards to visualize traffic from various resources.

We can see user behavior and have access to user behavior analytics. We also are able to have some custom rules that allow us to effectively continuously monitor the activities of our users. We use a third-party solution for that.

Splunk Enterprise Security is helpful for analyzing malicious activities and detecting breaches. I can take various logs from log sources and centrally manage everything via custom rules. We have been satisfied with the capability to analyze malicious activities and detect breaches.

It helped us with faster detection of threats. If we compare it with other solutions, it is much faster. For big organizations that have their logs and terabytes, working with something like QRadar takes lots of time. Splunk is much faster.

Since the time of deployment, we've been able to use all of the features and integrate rules and use cases with threat intelligence. We've reduced false positives by 90%. Between the first and sixth months, we reduced our alert volume by 50% to 60%.

Splunk Enterprise Security helped speed up our security investigations. We now have an in-depth insight into endpoint usage. We've saved about 60% of our time if you compare Splunk to how we were operating before in terms of monitoring. 

What needs improvement?

We'd like to have the number of devices covered under the license to be increased. 

For how long have I used the solution?

I've been using the solution for seven months.

What do I think about the stability of the solution?

I'd rate the ability eight out of ten. 

What do I think about the scalability of the solution?

The solution is mostly scalable. The ability to scale is related to storage. If you want to expand storage, it can be quite difficult. 

At this point, we do not have plans to increase our usage.

How are customer service and support?

I'm satisfied with the level of service technical support provides. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, I have used QRadar. My current company uses Splunk. 

How was the initial setup?

I was not involved in the deployment of the solution. 

There is some maintenance required. Users need to do some administration around storage and monitoring. 

What's my experience with pricing, setup cost, and licensing?

I'm not sure how much the solution costs, or how much my company pays for it. 

If a company needs something cheaper than Splunk, there are some open-source solutions available to them. 

What other advice do I have?

The resilience of the solution is good. It's quite scalable, however, it does depend on the license. If you want more sources or logs you need to increase your license.  

I'd advise users to evaluate the solution to see if it meets their personal requirements.

I would rate the solution eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Engineer at Tara
Real User
Oct 2, 2023
Easy to maintain, with good alerts and fast threat detection
Pros and Cons
  • "The alerts are very effective."
  • "We'd like Splunk to reduce false positives."

What is our primary use case?

We are using the solution for security. We can use it to track what has happened in our network. We can check via dashboards and alerts. We can use it for load balancing and high-performance tasks. We use it to analyze data and logs. It normalizes logs and we can detect attacks, such as brute-force attacks. We can receive information from our firewall, our Fortigate. Since we receive a lot of traffic, we have to investigate events using the solution. It provides updates on attacks. The solution helps us report on what happens in our network.

What is most valuable?

We use Splunk for security and tracking what happens on our network and it is effective at that.

We like the big data analyzer.

The dashboard and alerts are good. We can use them for monitoring to see what’s happening on our network. It’s centralized. It gives us good visibility into multiple environments. We can use it in Windows, Linux, et cetera.

We can use platforms and integrate everything together. We can see multiple environments on-premises.

When something happens, we get alerts via SMS or email. 

We use the MTTR attack feature and it is very effective to use for detecting threats.

We can also schedule reports on a monthly or weekly basis.

It’s very useful for tracking. If you can look at the steps and see what happens, you can investigate effectively, and so on.

Splunk Enterprise Security is excellent for analyzing malicious activities and detecting breaches. We can see, step by step, what happened. We can escalate and investigate and so on.

Splunk has helped us detect threats faster. The alerts are very effective.

It helped to reduce alert volume. I’m not sure precisely how much, however, it depends on how many client devices you are tracking and analyzing.

Splunk is a suitable resource for collecting logs. 

What needs improvement?

The threat intelligence management feature is something we cannot use.

We'd like Splunk to reduce false positives. 

It would be helpful to be able to configure everything a bit more. If your network is very big, it's important to customize.

The dashboard could be improved so that tracking and analysis could be better visualized.

For how long have I used the solution?

I've been using the solution for two years. 

What do I think about the stability of the solution?

The solution is stable. If you have suitable resources and buy and use the correct license, you'll get fine performance. 

What do I think about the scalability of the solution?

The ability to scale Splunk depends on your network. If it is big, you can add more resources easily. You can use a cluster and several servers. 

How are customer service and support?

When you work on Splunk, it's very easy. However, when you need to reach out to support, it could be better. It would be helpful if they could respond faster. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have experience with another solution called ELK; I find Splunk better, even though it is not free to use.

How was the initial setup?

I've done one implementation. I installed it across several servers. How long it takes depends on the project. It also depends on how many resources you have. If it's just a small setup it might take two hours. 

The product is easy to maintain. 

What other advice do I have?

I'm a customer. We cannot use the cloud versions as we are based in Iran.

I don’t have experience with the Spunk Mission Control feature.

I've worked with Splunk so far and while it's very easy to use it's not free. There are other solutions that are open-source that you could use, however, I find Splunk to be worth the price and I'd recommend it to others. 

I'd rate the solution ten out of ten. I would recommend Splunk to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2026
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.