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reviewer2499720 - PeerSpot reviewer
Engineer in Training at a energy/utilities company with 5,001-10,000 employees
Real User
Top 20
Jul 9, 2024
It's really good at consolidating a lot of data from different sources and generating summaries
Pros and Cons
  • "It has been really good at consolidating a lot of data from different sources. It's really good at generating summaries."
  • "It would be nice if Splunk provided a little more documentation and instructions on how to upload. The steps are short, but sometimes it's not so intuitive."

What is our primary use case?

Our primary use case is mostly for monitoring security events. We have different endpoints, like router switches. It collects a lot of data and we create reports. 

We also use Enterprise Security to send alerts out. I'm still relatively new. I mostly work for the SPL side of things.

How has it helped my organization?

It has been really good at consolidating a lot of data from different sources. It's really good at generating summaries. 

It's exciting to hear that SPL2 is rolling out. We look forward to using that more, especially for the data ingestion part of things. 

What is most valuable?

In the context of apps, we use a lot of search and reporting. We create many searches and reports, that quickly summarize a lot of information. That's the part that I mostly look into. That has been very valuable. I also like the dashboards and visualization features.

Its ability to provide end-to-end visibility into our environment is important. It helps a lot, especially when other users or stakeholders want that information. So being a little more transparent, but being mindful of the compliance and rules associated with that. It makes it really easy to communicate with people. They want statistics fast. The ability to quickly pull it out without a hassle is very valuable. 

We use Splunk to try to reduce the number of random alerts sent out. We're trying to consolidate a lot of functions. That has been very valuable and helpful for us.

The logging system has been a great help to us. Sometimes when we try to integrate some functions, we're not sure what errors happened. We look into the logging system, and it provides so much information. 

These optimization examples have reduced the meantime to resolve. It has been reducing cutting time.

It definitely helps our business resiliency a lot. We have a specialized cybersecurity office and on-prem technology and they really like to use Splunk. It has been addressing a lot of concerns and it is able to output the data that people are looking for. It's able to predict and identify a lot of functions.

Splunk Enterprise Security has been a great help to us in consolidating our tools. It's definitely been pulling a lot of data, especially from the network side of things. We look at it for baseline security tests. Splunk has a lot of apps and add-ons that we have been using Enterprise Security for.

What needs improvement?

I currently use Splunkbase and some of the add-ons. Integrating into our apps has been very straightforward. It would be nice if Splunk provided a little more documentation and instructions on how to upload. The steps are short, but sometimes it's not so intuitive. It would be nice if there were more user-friendly help guides.

Buyer's Guide
Splunk Enterprise Security
June 2026
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,495 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Splunk Enterprise Security for six months. 

What do I think about the stability of the solution?

It has been very reliable. We haven't encountered downtime that I know of. 

What do I think about the scalability of the solution?

Splunk works with companies that are a lot bigger than us. We're medium-sized. I have faith that we can scale. 

How are customer service and support?

For technical support, I look at the online community, which has been a great help. I haven't used Splunk support directly. 

The forum is easy to use. I would rate it a nine out of ten. Sometimes the response time is slow. 

What other advice do I have?

I would rate Splunk Enterprise positively. I hear from coworkers that there could be tweaks. I would give it an eight out of ten.  

In the SPL default, everything's crunched together. The formatting could be neater. When I write it in the search head, it has a lot of information in one small area. It could have a friendlier user interface. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2499714 - PeerSpot reviewer
Splunk developer at a government with 5,001-10,000 employees
Real User
Top 20
Jul 8, 2024
The incident review functionality gives a good overview of security incidents
Pros and Cons
  • "The solution's most valuable feature is the incident review, which gives a good overview of our security incidents."
  • "You can run a script from an event, but it needs many clicks to run that integration, which could be made easier."

What is our primary use case?

We develop use cases for Splunk Enterprise Security all the time. I mostly work with the SOAR platform to ingest those use cases.

How has it helped my organization?

Splunk Enterprise Security helps our organization because we use it daily to solve our security use cases. We have incidents every day.

What is most valuable?

The most valuable feature is the incident review, which gives a good overview of our security incidents. I also like the solution's search functionality, which makes it easy to find things.

Splunk Enterprise Security generates our alerts, and we would have to refine the searches if we want to reduce them.

It's very important to our organization that Splunk Enterprise Security provides end-to-end visibility into our environment.

Splunk Enterprise Security has helped reduce our mean time to resolve and helped improve our organization’s business resilience.

What needs improvement?

The incident review could definitely be improved in many ways. It should be easier to run integrations from it. You can run a script from an event, but it needs many clicks to run that integration, which could be made easier.

For how long have I used the solution?

I have been using Splunk Enterprise Security for five years.

What do I think about the stability of the solution?

The solution’s stability is very good, and we haven’t had any stability issues with Splunk Enterprise Security.

What do I think about the scalability of the solution?

The solution’s scalability could have been better.

How are customer service and support?

The solution's technical support is very good, and I'm very happy with the support.

How was the initial setup?

The solution’s initial setup is easy.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Splunk Enterprise Security
June 2026
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,495 professionals have used our research since 2012.
reviewer2499702 - PeerSpot reviewer
Lead Information Security Specialist at a tech services company with 1,001-5,000 employees
Real User
Top 20
Jul 8, 2024
Provides end-to-end visibility and reduces the investigation time tenfold
Pros and Cons
  • "Correlation search, in general, is valuable because it allows us to search multiple data sources easily."
  • "The main issue that I have with it is that the field transformations sometimes overlap with those in Splunk Enterprise, and then you get permissions issues that lead to troubles."

What is our primary use case?

Generally, we leverage it to correlate all of our threat intelligence data with all of our log events to make researching them simpler.

How has it helped my organization?

Splunk Enterprise Security gives us a lot more visibility into the entire enterprise and makes our analysis simpler. It streamlines the process and makes it easier to handle it.

It is very important for us that Splunk Enterprise Security provides end-to-end visibility into our environment. It saves us all the time where we used to have to go from tool to tool to tool to track down issues. Splunk Enterprise Security has tenfold reduced the amount of time it takes to investigate any one thing.

Splunk Enterprise Security simplifies being able to pivot from one data point to everything else, and it does not matter where in the pipeline that occurred because you can see it all.

It has helped improve our organization’s ability to ingest and normalize data. It has been very impressive how it is able to handle all of that for visibility and tracking things down.

Splunk Enterprise Security has not yet helped to reduce our alert volume. Our alert volume has increased at this point because we are still getting used to it, but I see how it can reduce the alert volume.

It provides us with the relevant context to help guide our investigations. The biggest part of it is that when we go through the alerts and the notable events, we are able to pivot to information from data sources that are not necessarily in Splunk, and we are able to run the automated response actions.

Splunk Enterprise Security has helped reduce our mean time to resolve. I do not have the metrics, but it is a decent amount.

Every process has been streamlined. Things for which you have to bounce between multiple tools can be done in one place, which in its nature speeds everything up and reduces the manpower.

What is most valuable?

Correlation search, in general, is valuable because it allows us to search multiple data sources easily.

What needs improvement?

The main issue that I have with it is that the field transformations sometimes overlap with those in Splunk Enterprise, and then you get permissions issues that lead to troubles.

I do not have any additional features that can be included. From what I gather, Mission Control is already included in the next release, as is a lot of the Cisco threat data.

For how long have I used the solution?

I have been using Splunk Enterprise Security for about five and a half years.

What do I think about the stability of the solution?

It is quite good.

What do I think about the scalability of the solution?

I have not experienced any issues with the scalability, but I do not handle the scaling, so I cannot speak to that.

How are customer service and support?

I do not have to deal with them, so I do not have any information. Our administrators handle that side of things.

Which solution did I use previously and why did I switch?

I did not. We acquired Splunk around about the same time I joined the cybersecurity team. 

How was the initial setup?

I do not handle the administrative part. I am more of a user.

In terms of the deployment model, I believe it is technically a hybrid deployment. I am not involved in the architecture, but I know we are not exclusively cloud and we are not exclusively on-prem. We use AWS.

What about the implementation team?

I know we had Splunk Professional Services for the deployment, but I was not involved.

What was our ROI?

I do not know what the cost is, but I would imagine we have seen an ROI because we are able to run our security team with fewer people than previously.

Which other solutions did I evaluate?

I do not know what we evaluated because I came to the company at the same time we got Splunk.

What other advice do I have?

I would rate Splunk Enterprise Security an eight out of ten. It is an amazing tool that provides so much visibility and streamlines so much. The main issues I have encountered with Splunk are the difficulties in configuration and keeping everything up to date as the data sources change.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Vijay Lakshmanan - PeerSpot reviewer
Associate at PricewaterhouseCoopers
Real User
Jun 6, 2024
Provides centralized monitoring, customized dashboards, and speeds up security investigations
Pros and Cons
  • "The most valuable features in Splunk Enterprise Security are the cluster capabilities."
  • "The licensing price is high and has room for improvement."

What is our primary use case?

I'm part of the Splunk operations team, which means I support Splunk functionality and occasionally conduct threat management onboarding. We assist various teams with threat-related tasks. If they need help bringing log sources into Splunk, we guide them through the process. Once the logs are onboarded, we create correlations to identify threats, troubleshoot issues, and help mitigate potential risks.

How has it helped my organization?

We handle incidents through a queue configured in our event management system. This includes automated incidents for our Splunk infrastructure, like server health checks, and user-reported issues where functionalities like the fetch score aren't working. We address all incidents, whether automated or user-raised, through this system.

We've made significant improvements to our Splunk infrastructure to support our internal teams. This ongoing effort focuses on helping application teams onboard logs from various applications for their review and troubleshooting. We've streamlined the onboarding process, improved data quality, and ensured smooth data consumption for our internal users.

Splunk Enterprise Security offers multi-cloud environment monitoring capabilities that we can utilize for our users if they require it.

We can build a dashboard in Splunk to centralize the monitoring of critical information. This dashboard can display key metrics for onboarding methods and LogSources we actively track, providing a clear view of our entire monitoring environment.

While Splunk Enterprise Security offers good threat detection capabilities, our current process limits visibility into user activity. When users request correlations, we create the code and configure everything on our end, and then they test and work on it from theirs. This lack of transparency extends to threat management, as we can't directly see tickets in their separate ServiceNow system. If they encounter issues, they share details in a document for us to review and address.

It comes with a large collection of correlation searches, but we'll need to review them to find the ones that match our specific needs for monitoring malicious activity. Once we've identified the relevant searches, we can customize or recreate them within the correlation settings to best suit our environment.

Splunk Enterprise Security helps us detect threats faster.

Splunk Enterprise Security is a good monitoring tool that allows us to track specific details by creating custom queries. For instance, to monitor a particular organization's infrastructure, we would first onboard their logs and then create queries to capture relevant information. This way, any suspicious activity, attacks, or other events would be easily identified within the infrastructure. Additionally, Splunk's checkup operation minimizes the chance of missed alerts by automatically identifying detections, ensuring near-complete coverage of around 99 percent unless there are outages or limitations with global agents.

Splunk Enterprise Security helps us speed up our security investigations.

The customizable dashboard for our security operations is a good feature.

What is most valuable?

The most valuable features in Splunk Enterprise Security are the cluster capabilities.

What needs improvement?

The licensing price is high and has room for improvement.

For how long have I used the solution?

I have been using Splunk Enterprise Security for four years.

What do I think about the stability of the solution?

Splunk Enterprise Security is stable.

What do I think about the scalability of the solution?

Splunk Enterprise Security can scale according to our needs.

How are customer service and support?

The technical support has been successful in resolving the majority of our cases.

How would you rate customer service and support?

Positive

How was the initial setup?

While the deployment process itself is simple, the number of personnel needed varies depending on the infrastructure size and user base. A small deployment for 50 users can be completed by two people, while larger deployments supporting over 500 users may require up to 15 people.

What's my experience with pricing, setup cost, and licensing?

The Splunk Enterprise Security license is expensive.

What other advice do I have?

I would rate Splunk Enterprise Security eight out of ten. Splunk improves user efficiency by streamlining workflows and enabling the detection of anomalies within data.

Splunk Enterprise Security is deployed across multiple locations in our organization.

To ensure our data remains secure, Splunk servers require monthly maintenance. This maintenance includes installing security patches that address vulnerabilities and prevent unauthorized access to our information.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sr. Security Engineer at a sports company with 501-1,000 employees
Real User
Jun 5, 2024
The user interface gives you a single dashboard to directly view all high-level information
Pros and Cons
  • "I like Splunk's automated threat detection and orchestration capabilities. Splunk offers a single solution for analyzing, aggregating, correlating, monitoring, reporting, visualizing, etc. You can get all of these capabilities in one place. On top of that, it provides a cloud, testing, on-premise, and hybrid solution, giving customers more flexibility for their use cases."
  • "We've sometimes faced issues with upgrades. The incident review dashboard sometimes breaks after updates. When we add a space or something in the description or anywhere in the SQL, the drill-down value may be reset with a blank value. Before rolling out any software, they should test it thoroughly and ensure clients won't have issues with the upgraded version. It should be compatible with all or most of the apps. All major issues must be addressed before rolling out the upgrade."

What is our primary use case?

I use Splunk for visualization, reporting, monitoring, log aggregation, and other security purposes. We gather various logs into one place and analyze them based on specific business use cases to get high-level insights that inform decision-making at every level of the organization. We also use it to aggregate other IT logs — not just security. 

Our organization is working in a massive on-prem environment. We're one of Splunk's oldest clients. It's convenient to migrate everything to the cloud, and we would have more flexibility. However, we currently have our resources and everything established to use Splunk on-premises, so we aren't switching to a cloud environment.

How has it helped my organization?

Splunk allows us to monitor logs and track suspicious activity in real time. With the help of the SOAR platform powered by AI and ML, we can respond quickly. Our security posture is better, and we can resolve security incidents quicker. Splunk has improved our visibility by providing critical security metrics in our dashboard and strengthened our security controls. 

The number of alerts we receive is similar to what we saw using our previous solution. While it hasn't necessarily reduced our alerts, Splunk is improving our resolution time and overall security.

What is most valuable?

I like Splunk's automated threat detection and orchestration capabilities. Splunk offers a single solution for analyzing, aggregating, correlating, monitoring, reporting, visualizing, etc. You can get all of these capabilities in one place. On top of that, it provides a cloud, testing, on-premise, and hybrid solution, giving customers more flexibility for their use cases. 

Splunk's real-time monitoring is one of its best features.  The user interface gives you a single dashboard to directly view all the high-level information. The security incident monitoring and investigation page is also very helpful. You can document an investigation step by step. Many investigators can work on a single incident also based on their shifts. Everyone can add notes on the investigation page. 

The incident response features are based on real-time data. The monitoring team can immediately take over an incident and prioritize tasks based on risk scores. We can assign multiple technicians to one security incident based on their skill, improving resolution time.  The incident review dashboard provides many useful details, like the indicators of compromise and risk scores.

We can get threat intelligence from multiple platforms, including the latest known IOCs, to support our response to security incidents. We store the threat data from various sources in a centralized place, and it updates every six to 12 hours. 

The MITRE ATT&CK framework feature is helpful for understanding which phase an incident is in and what the next steps are so a technician can prevent it from progressing. It gives us a detailed overview of other tactics it might be associated with, enabling us to stay vigilant. We can correlate with other simultaneous or sequential incidents and take action to strengthen our security based on these incidents.

What needs improvement?

We've sometimes faced issues with upgrades. The incident review dashboard sometimes breaks after updates. When we add a space or something in the description or anywhere in the SQL, the drill-down value may be reset with a blank value. Before rolling out any software, they should test it thoroughly and ensure clients won't have issues with the upgraded version. It should be compatible with all or most of the apps. All major issues must be addressed before rolling out the upgrade.

For how long have I used the solution?

I have used Splunk for eight or nine years. 

What do I think about the stability of the solution?

I rate Splunk nine out of 10 for stability. 

What do I think about the scalability of the solution?

I rate Splunk eight out of 10 for scalability. Scalability is always a challenge. The larger your environment, the more issues you'll have. There aren't many problems with Splunk on the cloud, but scaling can be challenging in an on-prem environment. If you're ingesting a significant volume of data, you need a proper maintenance routine to maintain your base architecture. Sometimes, it's a bucket application. It can take a few hours to reset those things, and network issues might contribute to that. 

How are customer service and support?

I rate Splunk support eight out of 10. It varies based on your data volume and number of licenses. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used several solutions for different clients, including QRadar, Palantir, and Microsoft Sentinel. Splunk has more capabilities than QRadar. It's also more flexible and user-friendly. You can modify and customize the solution to show you the information you want.

How was the initial setup?

The deployment depends on the environment. It may take only a couple of weeks to deploy Splunk in a small environment, but a larger environment involves a detailed process that may take months. It helps to have a larger staff. It also depends on how process-oriented an organization is. Some organizations will take much more time in the planning and design phase. 

After deployment, Splunk requires a good deal of maintenance, depending on the volume of data you're ingesting and your user base. It may require multiple resources to manage this environment. 

What was our ROI?

Splunk improves our security controls, resolution time, and threat-handling capabilities. We're saving time and resources, meaning more money for our clients. 

What's my experience with pricing, setup cost, and licensing?

I don't know about Splunk's pricing because I work on the technical side, but I know it is a costly platform. There are cheaper products and some open-source ones, but Splunk costs a lot because of the features it provides. Still, the pricing is a concern for many of my clients, and more would use Splunk if they lowered the cost a bit. 

What other advice do I have?

I rate Splunk Enterprise Security nine out of 10. I would recommend Splunk because it covers multiple services in one place. It also has a strong developer community. You can easily get help from community support. Splunk is a versatile product that competes well with leading security tools like Microsoft Sentinel.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Girish R B - PeerSpot reviewer
Security Engineer at Softtek
Real User
Jun 2, 2024
Has been instrumental in improving our incident response time, especially for user authentication issues
Pros and Cons
  • "Splunk stands out for its extensive application integrations."
  • "The user interface is not user-friendly for non-technical users."

What is our primary use case?

Splunk Enterprise Security offers a wide range of capabilities that benefit our organization. This includes user behavior analytics, which helps us identify suspicious activity. Additionally, Splunk Enterprise Security allows us to create custom alerts for various internal security needs.

How has it helped my organization?

Splunk has been instrumental in improving our incident response time, especially for user authentication issues. It excels at detecting anomalous behavior, such as brute force attacks or multiple login attempts from a single source. This allows us to quickly identify and address potential security threats, making Splunk a vital tool for our cybersecurity incident response efforts.

The asset and identity management feature strengthens our overall security posture. This system relies on the creation of security roles by administrators. These roles then determine access permissions based on the principle of Role-Based Access Control. In this way, access is carefully controlled and assigned based on specific job duties. It's important to note that administrators retain a high level of access and make final decisions regarding access permissions.

Splunk offers a variety of dashboards, including real-time dashboards that update continuously. These dashboards complement Splunk's real-time alerts by providing a visual overview of our system's health. They can be built to leverage different Splunk resources, like indexes, search clusters, and host clusters. This allows us to monitor key metrics and identify potential issues in real-time, helping us maintain a healthy and efficient system.

Our SoC and Analytics teams use Splunk to monitor multiple cloud environments.

The visibility into multiple environments is good.

The insider threat detection is valuable for our organization because it helps us identify unknown threats. While we leverage existing threat intelligence for known threats through signatures and endpoint protection tools, these methods have limitations. Since they rely on predefined information, they can't be readily integrated with Splunk to monitor for and generate alerts based on these known threats. Splunk's strength lies in its ability to detect anomalies and suspicious user behavior, which can be crucial for uncovering insider threats that might bypass traditional signature-based defenses.

Splunk Enterprise Security excels at analyzing malicious activity. Our team has created several use cases to identify such activity. These use cases focus on data patterns that might indicate malicious intent, such as a sudden increase in login attempts or logins occurring outside of regular business hours. Additionally, we can identify brute force attacks attempting to crack passwords through repeated login attempts. This allows us to effectively monitor for and respond to potential security threats.

It has improved our detection ability and has helped reduce our alert volume to a manageable level.

Splunk has helped speed up our security investigation.

What is most valuable?

Splunk stands out for its extensive application integrations. It boasts a user-friendly interface with intuitive features that are easy to understand and navigate for technical users. This accessibility is a major reason why I find Splunk so appealing.

What needs improvement?

The user interface is not user-friendly for non-technical users. 

For how long have I used the solution?

I have been using Splunk Enterprise Security for three and a half years.

What do I think about the stability of the solution?

Splunk Enterprise Security is extremely stable.

What do I think about the scalability of the solution?

Splunk Enterprise Security is easily scalable.

How are customer service and support?

We have only had minimal contact with Splunk technical support.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial deployment is straightforward.

What's my experience with pricing, setup cost, and licensing?

Splunk Enterprise Security is affordable.

While affordability is important, I recommend Splunk Enterprise Security over the cheapest option on the market. This is because Splunk offers a robust feature set that justifies its cost.

What other advice do I have?

I would rate Splunk Enterprise Security nine out of ten.

We have Splunk Enterprise Security deployed across multiple locations.

Splunk Enterprise Security requires minimal maintenance.

I recommend Splunk Enterprise Security as a scalable and reliable solution for both on-premises and cloud environments. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Lambert Séguin - PeerSpot reviewer
Manager and Specialist Master at Deloitte
Real User
May 9, 2024
The full platform is quite useful, and there are a lot of tools that we can use to leverage and modify for our own purposes
Pros and Cons
  • "The solution's newly developed dashboard is pretty amazing."
  • "Many of my clients want to get better at Splunk, but they're afraid of using the tool because they feel it's too complex for them."

What is our primary use case?

We use the solution for detection, basic building searches, and creating many dashboards for investigation purposes. We have also been using it recently to create some RBA detection rules.

What is most valuable?

The solution's newly developed dashboard is pretty amazing. The full platform is quite useful, and there are a lot of tools that we can use to leverage and modify for our own purposes. Clients don't necessarily know about it, but the tool is powerful because it saves so much time.

What needs improvement?

The solution has so many features that it's easy to get lost. Many of my clients want to get better at Splunk, but they're afraid of using the tool because they feel it's too complex for them. They also need to go through a certification to use the tool.

For how long have I used the solution?

I have been using Splunk Enterprise Security for five to six years.

What do I think about the stability of the solution?

The solution's stability is a lot better on the cloud than on-premises.

How are customer service and support?

The solution’s technical support is good. Sometimes, the technical support team's response time depends on the severity of the alerts. Sometimes, we don't get the right person on the call.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I use solutions like ArcSight, Exabeam, and Sentinel for different clients.

How was the initial setup?

The solution’s initial setup is easy and not that difficult.

What was our ROI?

Our clients have seen a return on investment with the solution.

What's my experience with pricing, setup cost, and licensing?

Splunk Enterprise Security is an expensive solution.

What other advice do I have?

It is extremely important to our organization that the solution provides end-to-end visibility into our environment. Usually, a lot of companies don't have full visibility on their endpoints or servers.

Splunk Enterprise Security is a really good tool for helping us find any security event across multi-cloud, on-premises, or hybrid environments, like finding a needle in the haystack.

The solution has improved our organization’s ability to ingest and normalize data. Splunk Enterprise Security has also helped us identify and solve problems in real-time.

When processed correctly, the solution provides us with the relevant context to help guide our investigations.

If everything works correctly, Splunk Enterprise Security helps speed up our security investigations by 50%.

The solution has helped reduce our mean time to resolve by 20%.

When something breaks with the solution, troubleshooting and figuring out the problem is hard. The solution runs better on the cloud, with fewer problems and errors, than on-premises. We may not have the right hardware on-premises.

Splunk Enterprise Security is a great app that has been really innovative in the past. I would recommend the solution to other users. There's a cost to it, like anything that is of quality. However, if you want the best, Splunk is at the top right now. The solution is deployed on AWS and Microsoft Azure clouds.

Overall, I rate Splunk Enterprise Security a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Niranjan N - PeerSpot reviewer
Sr Analyst at ATOS
MSP
Apr 16, 2024
The solution has improved our operations by giving us access to more information and allowing us to deploy more use cases
Pros and Cons
  • "Splunk has improved our operations by giving us access to more information and allowing us to deploy more use cases."
  • "The monitoring aspect of Splunk could be improved. We have to do some queries to get as much information as CrowdStrike or other solutions provide. If you run a big query, you will see a delay. That is the only concern we have because it will take some time if you query large data sets."

What is our primary use case?

We use Splunk for monitoring and investigation and recently integrated it with ServiceNow. It's a SOC tool, and any malicious activities on the client's side trigger an alert here. 

How has it helped my organization?

Splunk has improved our operations by giving us access to more information and allowing us to deploy more use cases. We have integrated Splunk with ServiceNow, so the information from the queries running on the back end is now directly forwarded to the analysts, reducing the manual work. We are pulling data from Splunk into ServiceNow, so the security analysts have all the user details to conduct their investigations. 

What is most valuable?

It's easy to monitor multiple environments with Splunk. The cloud model is better than the previous on-premises version. The custom dashboards are helpful. We have created multiple dashboards for user activity, logins, phishing, etc. If you miss an alert, you can check the dashboards. For example, if you need to check some user activity, we have a dashboard for Azure Active Directory, and Mimecast is integrated for monitoring email-based attacks like phishing. It throws the information up on the dashboard when we get an alert.

What needs improvement?

The monitoring aspect of Splunk could be improved. We have to do some queries to get as much information as CrowdStrike or other solutions provide. If you run a big query, you will see a delay. That is the only concern we have because it will take some time if you query large data sets. 

For how long have I used the solution?

I have used Splunk for more than three years.

What do I think about the stability of the solution?

I rate Splunk 10 out of 10 for stability. 

What do I think about the scalability of the solution?

Splunk is a highly scalable product. 

How are customer service and support?

I rate Splunk support 10 out of 10.

How would you rate customer service and support?

Positive

How was the initial setup?

Deploying Splunk is somewhat complex, and it requires maintenance afterward. 

What's my experience with pricing, setup cost, and licensing?

Splunk is expensive based on our current requirements, but it's obviously worth what we pay. 

What other advice do I have?

I rate Splunk Enterprise Security nine out of 10. I see Splunk as a monitoring tool, not as a security tool. It provides alerts, and we conduct an analysis and investigation based on the information we receive. I believe having another sandbox integrated with Splunk will be helpful for the investigator.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Splunk Enginer at UnitedHealth Group
Real User
Apr 2, 2024
We can take predictive action to identify and block threats so that nothing harmful gets into the system
Pros and Cons
  • "Splunk helps us be more proactive. We can take predictive action to identify and block threats so that nothing harmful gets into the system."
  • "Splunk could have more built-in use case presets that customers can build on and customize."

What is our primary use case?

We use Splunk daily to find the root cause of attacks and analyze users attempting to access our system. We create incidents and address 5 to 7 simultaneously. Once we analyze and record the activity, we can delete the incident. Our admin team will verify whether it originated externally or internally. 

We use Splunk to respond to security incidents and for data analytics. We conduct custom correlations for the customer and write reports on any attacks. We set alerts for user behavior to discover threats, like if someone is constantly attempting to access our internal domain. The admin will identify that threat and block it. 

How has it helped my organization?

Splunk helps us be more proactive. We can take predictive action to identify and block threats so that nothing harmful gets into the system. With Splunk, we can monitor the entire environment from one place. It's a single point of control for all infrastructure, whether in the cloud or on-premise. Splunk has sped up our security investigations. 

What is most valuable?

I like Splunk's Notable Events. We have created several dashboards for our customers, where you can see the activity and number of alerts. The database receives data about the mask and domain IPs of any user trying to gain access.  We ingest logs from multiple antivirus products and firewalls and analyze them to prevent attacks and threat activities.

What needs improvement?

Splunk could have more built-in use case presets that customers can build on and customize. 

For how long have I used the solution?

I have used Splunk for 9 years. 

What do I think about the stability of the solution?

Splunk is a stable product.

How are customer service and support?

I rate Splunk technical support 8 out of 10. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Dynatrace but switched to Splunk because it has more features. 

How was the initial setup?

Splunk is easy to deploy if you have some basic knowledge. You need experience. It doesn't require any maintenance after deployment. 

What's my experience with pricing, setup cost, and licensing?

Splunk is a good value for the features it provides. The license is costly, but it's better than the other tools. 

What other advice do I have?

I rate Splunk Enterprise Security 8 out of 10. I would recommend Splunk to others. It's one of the most powerful tools available. It's a valuable tool for monitoring infrastructure. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2339811 - PeerSpot reviewer
Manager at a consultancy with 1-10 employees
Real User
Feb 9, 2024
Provides constant monitoring and good visibility, but is not user-friendly
Pros and Cons
  • "Compared to IBM QRadar, Splunk Enterprise Security offers faster alert resolution."
  • "Splunk has a steeper learning curve, making it feel less user-friendly."

What is our primary use case?

We use Splunk Enterprise Security for security correlation and event management.

Splunk Enterprise Security is deployed as a hybrid model where the core component is on the cloud and is integrated with an on-premises solution.

How has it helped my organization?

Splunk Enterprise Security offers strong visibility through readily available use cases and supports integrations with most standard log sources. Its search capabilities are also commendable. Compared to other tools, Splunk Enterprise Security delivers superior visibility.

While we haven't integrated UEBA yet, it's in our plans. As a proactive monitoring solution, UEBA offers several benefits. It can identify Indicators of Compromise based on historical threat intelligence and generate alerts for suspicious activities. This allows us to potentially detect compromised accounts or ongoing attacks before they cause significant damage.

Splunk offers its threat intelligence service, which helps prevent IP replication and malicious threats. This information can be integrated or configured for our specific use cases, delivering more relevant and high-value insights.

Threat topology and MITRE ATT&CK are frameworks used to understand and analyze attack patterns and techniques, which can then be used to formulate and refine IOCs.

Splunk Enterprise Security's effectiveness in analyzing malicious activities or detecting breaches depends heavily on its configuration and correlation settings. Therefore, it's impossible to definitively label any tool as inherently good or bad. Ultimately, its success hinges on the organization's implementation. This includes onboarding the tool with the appropriate block sources for security detection, employing a sound risk assessment methodology, and aligning the tool's capabilities with both business and security use cases. When configured correctly, Splunk Enterprise Security can undoubtedly contribute to improvements in MTTD and MTDL.

Splunk Enterprise Security helps us detect threats faster. It allows us to define use cases, integrate with multiple threat feeds, and even connect to vulnerability solutions. In essence, by configuring all relevant log sources and defining appropriate use cases, we can achieve the primary objective of any SIEM solution: reducing mean time to protection.

Splunk Enterprise Security has reduced our investigative time by 25 percent by consolidating all logs into a central console. This eliminates the need to log into individual tools for log retrieval.

Splunk Enterprise Security helps reduce the number of false positive alerts.

What needs improvement?

In terms of monitoring capabilities, Splunk Enterprise Security performs adequately. However, its user interface requires training for efficient use. Compared to competitors like IBM QRadar, McAfee Nitro, and RSA Security Analytics, Splunk has a steeper learning curve, making it feel less user-friendly.

For how long have I used the solution?

I have been using Splunk Enterprise Security for almost four months.

How are customer service and support?

We use a licensed third-party Splunk partner for support, and I haven't heard of any issues so far.

Which solution did I use previously and why did I switch?

Compared to IBM QRadar, Splunk Enterprise Security offers faster alert resolution. Its superior indexing and searching capabilities deliver quicker query results. While QRadar boasts a more user-friendly interface, Splunk provides numerous pre-built use cases that effectively reduce false positives and feature comprehensive application dashboards.

For instance, I encountered a use case unavailable in QRadar which appears to utilize the Cyber Kill Chain framework. MITRE ATT&CK enjoys wider adoption, and Splunk leverages this framework whereas QRadar persists with the Cyber Kill Chain. Additionally, Splunk integrates with a third-party app exchange, offering functionalities like vulnerability dashboards, threat intelligence, correlation dashboards, and EPS dashboards. This extensive library of applications caters to diverse business use cases. Users can install these applications as needed, making Splunk a highly customizable and feature-rich solution. Although undeniably expensive, its capabilities justify the cost.

What's my experience with pricing, setup cost, and licensing?

While Splunk is a powerful enterprise tool, I'm new to it myself. I've heard Splunk is often preferred over other options, but the cost can be prohibitive for smaller organizations.

There are cheaper SIEMs available, but they require much more manual configuration, typically by developers with scripting knowledge. Splunk does not require this manual configuration, and its parsing, indexing, and visibility are superior.

What other advice do I have?

Based on the limited time I have been using the solution and the feedback I have received from other users, I would rate Splunk Enterprise Security a six out of ten.

Without a SIEM solution, we rely on individual point solution consoles. For example, logging into a firewall reveals only local logs. Imagine the firewall detects suspicious IPs generating unusual traffic. Confirming this as a true or false positive is difficult solely based on firewall rules. Conversely, a SIEM offers multiple options for correlation. Say the firewall denies traffic, and threat intelligence identifies the source IP as malicious. Additionally, web server logs might show suspicious activity or bad actors attempting an attack. With multiple logs and threat indicators, the chance of false positives drops significantly. Correlation enables confirmation of genuine traffic versus malicious activity. Without a SIEM, pinpointing true attacks from false positives becomes challenging.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.