Sophos Network Access Control Reviews

Our use case include web filtering, VPNs, and firewall security.

Sophos has helped us to save time and money and to better manage web activities. It has also helped us to reduce misuse of the network and restrict hacking attempts.

Web filtering and reports are the most valuable features.

I would like more details on the incoming connection, like what is the download speed and how it fluctuates. If Sophos can give that information, it would be really good.

In future releases, I would like to see updated information on incoming connections.

We would also like more features around manageability. 

I have been using it for two to three years. We use the latest upgrade, version 19.75.

It is a stable solution. I would rate the stability an eight out of ten. 

We do it for the organization, so we have 150 to 300 end-users in the organization. 

There are some issues with scalability. Once you buy the device, you are stuck with it unless you buy a bigger device. 

I would rate the scalability a six out of ten. 

The customer service and support are helpful most of the time. 

Neutral

We were previously using CyberArk, and we migrated to Sophos because it was a logical next step.  

The initial setup is simple, nothing complex. Most of the firewalls are on-prem.

We have around four people on the technical team who handle and maintain this solution. It is manageable. 

It is quite expensive. I would rate the pricing a three out of ten, where one is expensive and ten is cheap. 

I recommend using it for other users. Overall, I rate the solution a nine out of ten. 

There is good documentation that helps to deploy a new wireless access point and a controller in a very easy way.

The initial setup is very easy.

We've found the solution to be very reliable.

The scalability is quite good.

Technical support has been very good so far. 

The pricing is very reasonable and you can negotiate on the price. 

We would like to be able to implement an access point range. There are a number of clients we have at one time and only one access point.

In order to provide better management, it would be ideal with they offered better plugins for their firewall. 

The solution could always offer better security.

I've only been using the solution for one year at this point. It hasn't been that long. 

The solution is very stable and very reliable. The performance is good. There are no bugs or glitches and the solution does not crash or freeze. 

A company can easily scale the solution If it needs to. The scalability is very good.

We've been in touch with technical support and they are very helpful. they respond in a timely manner. We are quite satisfied with their level of attention. 

I'm also familiar with Ruckus and Aruba.

The initial setup is not too complex and we did not find it to be difficult. The solution is easy to set up and deploy. A company shouldn't have any issues with the process. 

The solution requires us to pay an annual license fee. I'm happy with the pricing. Basically, we negotiate the pricing and they provide for our needs.

We're just a customer and an end-user. We're an educational institution. We don't have a business relationship with Sophos. 

We are using the Sophos Firewall model number XG 310. The Access Point model number is 740.

The client has many options when it comes to solutions like this. Other options include Ruckus and Aruba. 

I'd rate the solution at a seven out of ten. It's been okay.

I have been using the solution in order to manage the security aspect of access control. It guarantees that the people can access the infrastructure in a correct way when using different kinds of firewalls like Sophos, Cisco, MikroTik, et cetera, for example. 

It's used for security hosting in terms of firewalls, which is a router with firewall performance and can really control the access from that side. It's able to manage such a level of security due to the fact that it's working on Layer 2 according to the HESA standard.

The feature that I like the best is the level of security that it can provide.

The interface is very user-friendly and it makes it easy to manage the product due to the fact that you have complete control over the system and you can set up everything in a very easy way.

The solution is quite scalable. You can expand it if you need to. It's designed to be modular.

We've found the solution to be very stable. The performance is great.

The installation is very straightforward.

The interface on the cloud could be a bit better - just to give more performance on it. However, it's just a very little thing that can be improved. Overall, the product has a very good level of quality.

In terms of features, at this point it truly satisfies out needs and nothing is really missing from the offering.

I've been using the solution for a few years at this point. It's my primary go-to system. It's been more than three years, I would say.

The stability is good overall. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

The scalability is excellent. If a company needs to expand it, it can do so easily. It's not a problem. It's a very modular product which makes it easy to expand upon.

It depends of the situation, however, typically, you can start with five users or up to around to 100. The product is very flexible from this point of view. There is not really a limit on that as you can manage a very huge amount of users according to the needs of the customer.

We do plan to continue to use the product into the future as we are largely quite happy with it.

I've used technical support and have been very satisfied with them so far. They are largely helpful and responsive.

I haven't really used another product previously. I do occasionally use other products, however, I prefer to work with Sophos.

For example, I'm using MikroTik products and another brand of product that I'm using for a client project. They can be integrated together and compliment each other, and therefore their services don't exactly conflict.  

Normally, I use Sophos for control of access to the infrastructure of the company and I can use another product behind Sophos just to extend the functionality inside or to improve the performance of the network or give the customer a different level of control on the system. 

The initial setup is not difficult. It's very straightforward. A company shouldn't have any issues with the process.

Typically you can deploy everything in one day. It's not a long process.

For the maintenance, you need just one person and that normally is the IT manager inside the company that just needs to be familiar with items such as the level on the assessments to understand how to manage the system. They mainly just need an understanding of the company's architecture and they can manage the process. The product can reach its maximum level of performance if you know exactly how the product is working and which features the product can provide. If you have someone that doesn't understand, there is no way to really appreciate what the product can do.

I handed the implementation myself. I did not need an integrator or consultant or any outside help. It was all handled by me in-house. I have all of the capabilities needed to handle the task.

The licensing is modular. That means, you typically buy a base license and then add on what you need to increase its functionality.

If you want to, for example, install a main gateway, or if you want to increase your data just to improve the level of security, you can buy some additional licenses just for these specific needs. This is up to you and it just depends on what you want to have and level of security. 

If you like, you can start with a base solution, and after, you can buy an additional module according to your needs. It's not mandatory to start with an entire package at the same time.

I am not necessarily using the latest version of the solution. I am using different kinds of versions. It depends on the customer's needs. Normally, I approach the client to try to understand their needs, and, following this, I will choose which is product can satisfy them.

The deployments also differ according to the client's needs. Typically, it is on-premises. That said, this product can also work in Cloud which means the servers can be shared between on-premise and on the cloud. This is mainly, for a double level of security. In this way, the product can be managed on-premise and can be managed with that access on the Cloud. 

I can usually propose a simple solution and a simple model. In other situations, however, I have to use products that are more sophisticated in terms of hardware and in terms of the performance that is required.

I would recommend the solution to others. The product has the capabilities to satisfy all kinds of needs that a company may have. You can find the right solution without spending a lot of money. The solution is very powerful from this point of view.

I'd rate the solution at a ten out of ten.

There is room for improvement in pricing. 

We have been working with this solution for six years. We have Sophos 310 UTM.

It's stable.

We have only one box, but we have around 150 end users. 

We have had interactions with the technical support team through the Xnet platform.

It's good.

Positive

We have access controls on this Sophos machine.

The licensing cost is too much. 

Overall, I would rate the solution a ten out of ten. 

An area that could be improved is the information about licensing, which is fairly confusing at present. I've also had some issues with disabling ports.

I've been working with this solution for almost six years.

Network Access Control provides great stability and performance.

This solution is scalable.

Sophos' technical support is great, very fast and responsive, and they always know how to fix the problem.

I would advise anybody considering using this solution to go for it. I'd rate it as nine out of ten.

Within our organization, there are roughly 450 users, using this solution.

Currently, I would say we're only using about 50% of the full functionality of the device. We definitely will keep using this solution in the future. 

The feature I love the most is probably the wifi. The wifi control is fantastic and makes it very easy to administer. The security is also top-notch. Since we've been using this product, we've not had any problems with regards to threats. I'm very happy with this solution.

I would like to see mobile administration capabilities in the next release so that we can administer the device from a mobile device.

I have been using Sophos Network Access Control for three years. 

Sophos Network Access Control is both very scalable and stable.

We've only ever needed technical support once and we resolved the problem in about half an hour. I am very pleased with the customer support.

The customer support speed is good. The only problem I had was my time zone because I am in Africa and we don't have any local support in Africa. So the support I receive is always via Europe, so Internet access always causes some delays.

We used to use Cisco; and before Cisco, we used Microsoft Proxy Server. We moved from Microsoft to Cisco, and then from Cisco to Sophos. We switched because Cisco was too expensive and complex.

The initial setup was very easy. That was one of the reasons why we selected the product — it's both easy and reliable.

I believe we deployed all three sites in just two days.

We implemented the solution internally — I did it myself. 

I would absolutely recommend this solution, 100%. On a scale from one to ten, I would give this solution a rating of ten. I think this is one of the best products I've discovered in the last few years. I love this product, I just wish there was a bigger footprint in Africa.

We are a solution provider and this is one of the products that we implement for our clients.

The user interface makes it easy to configure and use.

The troubleshooting tool is helpful.

Technical support is fast and they have been good at resolving our problems.

This solution needs to including machine learning and AI functionality to assist with intrusion prevention. In Indonesia, there are a lot of false positives. For example, many websites from our government and local industries are blocked by the IPS.

More advanced security features could be added.

I would like to be able to fully customize the reports.

I have been working with Sophos Network Access Control for two years.

The stability is good but there are a lot of false positives in my country.

I think that scalability is good enough. Our customers are small and medium-sized companies.

I am satisfied with technical support.

I have used similar security products by Hillstone, WatchGuard, and Palo Alto. I have found that the features in all of these products, overall, are the same.

The initial setup is not complex. To complete the deployment, including the configuration, troubleshooting, and fine-tuning, takes two or three days.

I deploy this solution for our clients and one person is enough for the job.

Sophos Network Access Control is easy to implement, use, and manage, and I recommend it.

I would rate this solution an eight out of ten.

We offer integration services to our customers. They are usually looking into solutions that are out there that are good, and which can work to support the organizational enterprise.

There is really good visibility for the appliance. They also have a single management solution be it on-premise or in the cloud. We've been able to manage it from a single solution.

The difficult thing was finding the metrics.

We have been using Sophos Network Access Control for about three months.

I have not seen any bugs so I believe it is a stable solution.

Scalability is quite good. The very light containers are much better.

A few of them are a little complex. A few of them are quite easy. The Cisco one is quite user friendly. Even the Exabeam network map solution is also user friendly. Usually, it takes about a week or two for deployment.

We had the help of a team to do the initial setup.

I would rate Sophos Network Access Control at an eight out of ten.