it_user775083 - PeerSpot reviewer
Information Assurance Manager at a transportation company with 10,001+ employees
Real User
An innovative, dynamic tool which helps block high risk services
Pros and Cons
  • "It help us monitor high risk services, blocking them, and also feeding them to our egress points."
  • "Needs integration with other technology ecosystems."

What is our primary use case?

We use it to discover, protect, and permit.

Skyhigh for Shadow IT provides us visibility into the Shadow IT. It helps us in blocking high risk services and also in containing the data exfiltration to these high risk services.

How has it helped my organization?

It help us monitor high risk services, blocking them, and also feeding them to our egress points.

What is most valuable?

The risk management feature.

What needs improvement?

Integration with other technology ecosystems.

Buyer's Guide
Skyhigh Security
April 2024
Learn what your peers think about Skyhigh Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,334 professionals have used our research since 2012.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

Initially, there were stability issues, but now it is perfect.

What do I think about the scalability of the solution?

No scalability issues.

How are customer service and support?

The support team is very good.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

The initial setup was okay.

What about the implementation team?

The implementation team was proficient.

What's my experience with pricing, setup cost, and licensing?

Have a risk-based approach towards pricing.

Which other solutions did I evaluate?

There were none to evaluate at that time.

What other advice do I have?

It is an innovative, dynamic tool.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Cyber Security Analyst at a tech services company
Consultant
Skyhigh's shadow IT capability and cloud risk registry are the two most helpful tools for our organization.

What is most valuable?

Skyhigh's shadow IT capability and cloud risk registry are the two most helpful tools for our organization.

How has it helped my organization?

We are able to see what cloud services are being used with much more clarity than with our proxies and more importantly identify that we are using many cloud services we were not aware were even cloud services. Especially collaboration services. The cloud risk registry has been great for getting a quick and clearer understanding of the risk of proposed services that we are looking at allowing. Previously we were paying for expensive industry reports.

What needs improvement?

The Skyhigh for Google Drive interface and policy engine is a bit confusing and limited when compared against other Google Drive CASB capabilities.

What was my experience with deployment of the solution?

We deployed the FedRAMP GovCloud version, which was not quite up to date with the mainstream version and still had some bugs to work out. Some other features are still in the works. We also found that it is important to ensure your inputs to the system are all uniform as it would have made for a more rapid deployment.

How are customer service and technical support?

Customer Service:

Excellent.

Technical Support:

Excellent.

Which solution did I use previously and why did I switch?

Skyhigh provided a FedRAMP solution, tokenization, a better shadow IT capability, and lower cost.

What about the implementation team?

The vendor team was excellent.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Skyhigh Security
April 2024
Learn what your peers think about Skyhigh Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,334 professionals have used our research since 2012.
Security Engineer at a tech services company with 51-200 employees
Real User
User-friendly with good performance and helpful technical support
Pros and Cons
  • "It's an easy-to-use product."
  • "The pricing of the solution could be adjusted to make it more reasonable."

What is our primary use case?

We primarily use the solution for security purposes. McAfee in general is very good for that.

What is most valuable?

The solution is stable. The performance has been great.

It's an easy-to-use product. We find it to be quite user-friendly.

The scalability of the product is excellent. 

Overall, we have been very happy with the product. It's been working well.

The installation was straightforward and pretty simple. 

What needs improvement?

The pricing of the solution could be adjusted to make it more reasonable. 

For how long have I used the solution?

I"ve been using the solution only for a couple of months at this point. It hasn't been a long period of time just yet. It's still new to me.

What do I think about the stability of the solution?

The product is quite stable and we have found the performance to be good. It doesn't crash or freeze. there are no bugs or glitches. We are happy with its capabilities.

What do I think about the scalability of the solution?

The solution can scale if you need it to. A company shouldn't have any issues expanding it.

We have one or two customers that use it at this time.

How are customer service and technical support?

We've been satisfied with technical support overall. They have been helpful and responsive. We have no complaints in terms of their overall capabilities.

How was the initial setup?

The initial setup was not overly complex or difficult. It was straightforward. We found it simple. A company shouldn't face any issues with the implementation.

What's my experience with pricing, setup cost, and licensing?

The solution could improve the cost a bit.

You do need to have a license in order to use the solution. I cannot speak to the exact costs.

What other advice do I have?

I'd rate the solution at an eight out of ten overall. We are pretty happy with its capabilities and have no complaints. 

I'd recommend the solution to other users and companies. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
INNOVATOR,ENGINEER,DREAMER! at a tech company with 51-200 employees
Vendor
Initial setup is straightforward as their guidelines and instructions are very easy to follow
Pros and Cons
  • "Box API features with DLP capabilities."
  • "SkyHigh has the ability to place users or groups on a ‘Watchlist’; which allows you to see certain views with these Watchlists users/groups in them. This is great when you are looking at live data but if I wanted to generate a report on "only" the watchlists."

What is most valuable?

  • Box API features with DLP capabilities
  • Shadow IT

How has it helped my organization?

Our organization is moving much of its non-sensitive data to Box. We needed the ability to have full visibility into what was occurring within the Box infrastructure, from Skyhigh to Box API integration.

What needs improvement?

SkyHigh has the ability to place users or groups on a ‘Watchlist’; which allows you to see certain views with these Watchlists users/groups in them. This is great when you are looking at live data but if I wanted to generate a report on "only" the watchlists.

For how long have I used the solution?

Two and a half years.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

Skyhigh has been improving their product and releasing upgrades on a consistent basis. Now, the stability and speed are greatly improved. Looking forward to their next major release.

What do I think about the scalability of the solution?

No, since I am able to use my blue coat logs.

How are customer service and technical support?

Customer Service:

A 10 out of 10

Technical Support:

A nine out of 10.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Straightforward. Guidelines and instructions are very easy to follow.

What about the implementation team?

Our implementation was in-house. Since the deployment of this cloud access security broker (CASB) was rather simple, there was no need to bring in a third-party vendor.

What's my experience with pricing, setup cost, and licensing?

The biggest thing to watch for is the difference in price per monitored user for the different API integrations. We currently only use the Box API, but we thought about using the Salesforce one. However, it was drastically more expensive per user. We are starting to look at the 365 monitoring since we may migrate there soon, but I have not looked at the pricing for it yet.

Which other solutions did I evaluate?

No.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Security Analyst at a tech services company
Real User
The user activity identification in my organization improved
Pros and Cons
  • "User analytics."
  • "The services take some time to load. It would be helpful if the loading time was reduced."

What is most valuable?

User analytics.

How has it helped my organization?

The user activity identification improved.

What needs improvement?

The services take some time to load. It would be helpful if the loading time was reduced.

For how long have I used the solution?

I have been using it for the past few months.

What was my experience with deployment of the solution?

No issues.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

I have not used the support as of now.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

I was not a part of the initial setup.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Information Security Analyst at a tech services company
Real User
The anomalies are key players to identify the intruders in an organization
Pros and Cons
  • "DLP policies and anomalies."
  • "The Skyhigh for Google Drive interface and policy engine is a bit confusing and limited when compared against other Google Drive CASB capabilities."

What is most valuable?

  • Skyhigh's Shadow IT capability
  • Cloud Risk Registry
  • DLP policies and anomalies

How has it helped my organization?

We are able to see what cloud services are being used with more clarity than with our proxies. More importantly, we can identify that we are using many cloud services in which we were not aware that they were even cloud services, especially collaboration services. The cloud risk registry has been great for getting a quicker and clearer understanding of the risk of proposed services that we are looking at allowing. Previously, we were paying for expensive industry reports.

Finally, anomalies are key players to identify the intruders in an organization.

What needs improvement?

  1. The Skyhigh for Google Drive interface and policy engine is a bit confusing and limited when compared against other Google Drive CASB capabilities.
  2. The de-tokenization process
  3. Data anomalies

For how long have I used the solution?

More than two years.

What was my experience with deployment of the solution?

Yeah, a little bit.

What do I think about the stability of the solution?

Sometimes.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

Excellent.

Technical Support:

Excellent.

Which solution did I use previously and why did I switch?

No, we haven't

How was the initial setup?

The vendor team was excellent.

What about the implementation team?

Good.

What was our ROI?

Not applicable.

What's my experience with pricing, setup cost, and licensing?

Skyhigh provided a FedRAMP solution, tokenization, a better shadow IT capability, and lower cost.

Which other solutions did I evaluate?

Netskope.

What other advice do I have?

Needs stability and additional new features.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
PeerSpot user
INNOVATOR,ENGINEER,DREAMER! at a tech company with 51-200 employees
Vendor
For a reasonable price, it enforces data loss prevention

What is most valuable?

  • Prevents unauthorized data being shared from external sources.
  • Enforces data loss prevention.
  • DLP reporting and deep integration.

How has it helped my organization?

  • Malware and spam mails
  • Attacks from hackers
  • Data privacy

What needs improvement?

Detecting threats.

For how long have I used the solution?

One year.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

A 10 out of 10.

Technical Support:

A 10 out of 10.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We implemented in-house.

What was our ROI?

Our ROI is 150%.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable.

Which other solutions did I evaluate?

No.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Student at Marri Educational Society's Marri Laxman Reddy Institute of Technology and Management at a tech company with 51-200 employees
Vendor
Provides a perfect level of customer service
Pros and Cons
  • "Tokenization."
  • "De-tokenization."

What is most valuable?

Tokenization.

How has it helped my organization?

High-risk services.

What needs improvement?

De-tokenization.

For how long have I used the solution?

One year.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

A 10 out of 10.

Technical Support:

An eight out of 10.

Which solution did I use previously and why did I switch?

No.

What about the implementation team?

We implemented in-house.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free Skyhigh Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Skyhigh Security Report and get advice and tips from experienced pros sharing their opinions.