it_user774840 - PeerSpot reviewer
Works at a healthcare company with 1,001-5,000 employees
Real User
Provides full control of the infrastructure process, but needs to improve its support

What is our primary use case?

  • The user analytics
  • Having a full idea about infrastructure

What is most valuable?

DLP rules.

How has it helped my organization?

Having full control of infrastructure.

What needs improvement?

Iteration process.

Buyer's Guide
Skyhigh Security
April 2024
Learn what your peers think about Skyhigh Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,334 professionals have used our research since 2012.

For how long have I used the solution?

Two years.

What was my experience with deployment of the solution?

Yes.

What do I think about the stability of the solution?

Yes.

What do I think about the scalability of the solution?

No.

How are customer service and support?

Five out of 10.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

The support team implemented the solution.

What was our ROI?

Not applicable.

What's my experience with pricing, setup cost, and licensing?

It is good.

Which other solutions did I evaluate?

Yes.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user732489 - PeerSpot reviewer
IT Security Support Analyst with 5,001-10,000 employees
Real User
Provides quite a bit of visibility into cloud services being utilized in our environment
Pros and Cons
  • "All the information available on each service, including its risk assessment."
  • "Iron out the few bugs that I've seen."

What is most valuable?

All the information available on each service, including its risk assessment. Service groups, automatic assignment of services based on designated conditions, and the ability to utilize multiple log sources for the data.

How has it helped my organization?

Provides quite a bit of visibility into cloud services being utilized in our environment. I've been able to take the data available in Skyhigh and create discussions about whether we should be allowing or blocking certain services. This has also allowed us to start developing policies/procedures around new services which get introduced into our environment.

What needs improvement?

Iron out the few bugs that I've seen.

For how long have I used the solution?

Less than one year.

What was my experience with deployment of the solution?

None that I'm aware of.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Customer Service:

A 10 out of 10.

Technical Support:

A 10 out of 10.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

Unknown, as I was not involved in the setup process.

What about the implementation team?

Unknown, as I was not involved in the procurement process.

What was our ROI?

Unfortunately, I don't have this information.

Which other solutions did I evaluate?

Not applicable, as I was not involved in the decision to go with this product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Skyhigh Security
April 2024
Learn what your peers think about Skyhigh Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,334 professionals have used our research since 2012.
it_user540324 - PeerSpot reviewer
System Developer Analyst at a tech services company with 10,001+ employees
Real User
The UI is user-friendly. Some of the explanations it gave for risks were too vague to address.

What is most valuable?

It has a very user-friendly UI and is easier to pick up for people with less technical experience.

How has it helped my organization?

It’s a small improvement; however, it has augmented the pre-existing network monitoring services already in place to something more meaningful for higher levels of management.

What needs improvement?

Its capabilities are still rather limited compared to other solutions. It’s a reasonable monitoring service, but it would still need to be coupled with other solutions to be practical.

I found that when it comes to monitoring services on the network, Skyhigh gives a more comprehensive and practical break down of what risks the user is looking at. This is very useful when reporting metrics to upper management. However, it felt slightly lacking in the technical breakdown area as compared to other services we used at the time. Some of the explanations it gave for risks were too vague to address, so we would revert to another product we use regularly to get a more specific picture of a threat.

For how long have I used the solution?

I have used Skyhigh for three months.

What do I think about the stability of the solution?

I can’t recall any stability issues.

What do I think about the scalability of the solution?

We used this as an internal solution, so I can’t reasonably address scalability.

How are customer service and technical support?

I rate technical support 7/10. I felt they were very accommodating when we worked with them, but as we were ramping up the product, we needed a lot of support to understand Skyhigh functionality. We had a dedicated resource communicating with us for some time, but there was a sudden switch and the knowledge transfer between them wasn’t comprehensive, leading to some lag in support.

Which solution did I use previously and why did I switch?

We previously used a different solution but we did not drop it. We attempted to use the two solutions together.

How was the initial setup?

I was not a part of initial setup, so I can’t speak to this point.

What's my experience with pricing, setup cost, and licensing?

I was not part of pricing, so I can’t speak to this point

Which other solutions did I evaluate?

To my knowledge, Skyhigh was meant to help fill some of the performance gap shown by our other solutions, so we weren’t actively looking for products to do this so much as experimenting with a single new product we’d heard about.

What other advice do I have?

Use this product in conjunction with others. It has good coverage in terms of monitoring, but other commercial products were used to mitigate threats to the network.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Lead - Information Security at a tech services company with 10,001+ employees
Real User
Good support, with many options for deployment model and scalability
Pros and Cons
  • "The other products that I have evaluated do not have the scalability options that McAfee has."
  • "It needs to be more user-friendly, as it is a little bit complicated to use."

What is our primary use case?

My experience with this product is from an evaluation standpoint. Since everybody is adopting cloud technologies such as SaaS, PaaS, and IaaS, they want to ensure that their data is secure. This product can be used to help people access our cloud applications securely, control users, and manage data movement over the cloud with respect to our data classification policies.

We have conducted a PoC but have not used it in our production environment.

What is most valuable?

They provide a variety of options for scalability, where we can use it over the cloud, or we can deploy it on-premises through our proxy. We can also use agent-based installation. Together, from a coverage point of view, the solution is pretty good. The other products that I have evaluated do not have the scalability options that McAfee has.

What needs improvement?

It needs to be more user-friendly, as it is a little bit complicated to use.

They should implement straightforward automation capabilities that include the integration of AI and ML. It should be able to handle solutions quickly whenever a rule has to be created. It should, for example, suggest to the admin that if there is any indication of data corruption then a notification will be sent. In addition, initial steps will be taken to ensure that the data is safe.

For how long have I used the solution?

We evaluated McAfee MVISION Cloud for a couple of weeks. 

What do I think about the scalability of the solution?

It is meant for large organizations and it will support more than 10,000 users.

How are customer service and technical support?

The technical support is good and they are customer-friendly. We don't use the support for MVISION Cloud but we use McAfee support for other products, and we are satisfied.

Which solution did I use previously and why did I switch?

As part of our evaluation process, we have used several solutions from different vendors.

What's my experience with pricing, setup cost, and licensing?

This is an expensive product, although it is made for larger enterprises and not for small organizations. This is generally the case with McAfree enterprise solutions.

What other advice do I have?

This is a product that I recommend.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Information Security Lead Analyst at a healthcare company with 1,001-5,000 employees
Real User
We have been able to analyse our user activity, which has helped us to identify the associated risks

What is most valuable?

The user analytics.

How has it helped my organization?

We were able to analyse our user activity, which helped us to identify the associated risks.

What needs improvement?

Improve the user interface (UI) of the tool and make it user-friendly.

For how long have I used the solution?

Three years.

What was my experience with deployment of the solution?

Yes.

What do I think about the stability of the solution?

Yes.

What do I think about the scalability of the solution?

Yes.

How are customer service and technical support?

Customer Service:

A six out of 10.

Technical Support:

A seven out of 10.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

I was not part of the setup.

What about the implementation team?

A vendor team did the implementation. I would give them a seven out of 10 on their expertise.

What was our ROI?

I have no idea of what it is.

Which other solutions did I evaluate?

No.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user774840 - PeerSpot reviewer
it_user774840Works at a healthcare company with 1,001-5,000 employees
Real User

tool is useful

PeerSpot user
Information Security Analyst at a security firm with 1,001-5,000 employees
Real User
It has improve my organization through identification of user activity and login activity

What is most valuable?

  • Tokenization
  • User analytics

How has it helped my organization?

  • Identification of user activity
  • Login information

What needs improvement?

De-tokenization.

For how long have I used the solution?

More than one year.

What was my experience with deployment of the solution?

Not for now.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

Good.

Technical Support:

Good.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Straightforward.

What about the implementation team?

We used a vendor team.

What was our ROI?

I do not know.

What's my experience with pricing, setup cost, and licensing?

It is affordable. Skyhigh has some good features.

Which other solutions did I evaluate?

No.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Real User
Top 20
Is easy to configure and set up
Pros and Cons
  • "It is easy to configure rules."
  • "It is an expensive solution."

What is our primary use case?

We use it to block malicious IP addresses and check for security leaks. 

What is most valuable?

It is easy to configure rules.

What needs improvement?

It is an expensive solution.

For how long have I used the solution?

I have three years of experience with this solution.

How are customer service and support?

Technical support was very good.

How was the initial setup?

The initial setup was easy and took about two weeks.

What's my experience with pricing, setup cost, and licensing?

It's an expensive solution.

What other advice do I have?

It's the perfect tool for investigation of malicious IPs, and I rate it at ten on a scale from one to ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Security Engineer at a tech services company with 201-500 employees
Real User
Very sophisticated with great anti-virus filtering, URL categorization, and reporting capabilities
Pros and Cons
  • "Good anti-virus filtering, URL categorization, and reporting capabilities."
  • "User interface could be more intuitive."

What is our primary use case?

This is a web security product, it controls the usage of web for employees. There is an integral anti-virus and web URL filtering solution. I've used the solution in multiple companies that I worked in, and for the last six months I have a new company and I sell the solution along with other security products. I'm a security engineer. 

What is most valuable?

I like the anti-virus filtering, URL categorization, and reporting capabilities. I also like the ability to control what kinds of files or content can be downloaded. So you can restrict executables and potential harmful files. It's a very sophisticated and mature solution. 

What needs improvement?

I think it's a very good product although the user interface is not very intuitive and could be improved. Because of its sophistication, it's not so easy to manage and you have to learn to use it well. The solution can't really be simplified because then it would not be so customizable. You have to know what you're doing. If you don't know about filtering, you won't be able to use it well. I also think that the URL filter model and the web application filter model should be more tightly coupled but it's a lot of effort to get them to work together, not an easy problem. It's two different models - URL filtering and web application filtering. 

For how long have I used the solution?

I've been using this solution for nine years. 

What do I think about the scalability of the solution?

Scalability is no problem. It is cluster able so I can use many devices. We have small companies in Hungary, usually some 1000 users, but we have one simple appliance. It can deal with many users. I assume even 50,000 users would not be a problem for this product. 

How are customer service and technical support?

I've used technical support rarely but when we've had an issue they respond relatively quickly and they know what to do. I like them. 

Which solution did I use previously and why did I switch?

I have seen other products like Websense, which is Forcepoint now, and McAfee Web Gateway which is better than Websense, I think. The features are generally the same, but McAfee is easier to manage and maintain, easier to overview. It also has better debugging capabilities and better logging.

How was the initial setup?

The initial setup is very, very straightforward. I think it's one of the best. 

What other advice do I have?

I would definitely recommend this solution and would rate it a 10 out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Skyhigh Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Skyhigh Security Report and get advice and tips from experienced pros sharing their opinions.