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user8988 - PeerSpot reviewer
Sr. Analyst Governance and Compliance at a aerospace/defense firm with 10,001+ employees
Real User
Mar 28, 2019
Cloud registry provides cloud services risk assessments, but at times the portal is slow
Pros and Cons
  • "There is [a feature] called cloud registry where we can see a risk assessment for the cloud services being used. If we want to add a new cloud service or a new cloud application, we can check into it and do an assessment through the cloud registry."
  • "In that way, it gives in-depth visibility and a granular monitoring facility for the company: What is happening inside the company, what people are using, what kind of data is going through the company."
  • "The only thing we have faced is that sometimes, randomly, the portal becomes too slow."
  • "The only thing we have faced is that sometimes, randomly, the portal becomes too slow."

What is our primary use case?

We use it for cloud risk services.

How has it helped my organization?

It monitors the cloud usage of our company and shows the status on the main dashboard. There, we can see what kind of cloud applications are being used and see a risk assessment for each one, indicating low, medium, or high. For each cloud application, we can see how many users are using it. It's like auditing for each cloud application. In that way, it gives in-depth visibility and a granular monitoring facility for the company: What is happening inside the company, what people are using, what kind of data is going through the company. It really helps in understanding cloud traffic.

What is most valuable?

There is one feature called data governance that shows all the cloud services which are used.

There is another one called cloud registry where we can see a risk assessment for the cloud services being used. If we want to add a new cloud service or a new cloud application, we can check into it and do an assessment through the cloud registry. That is the feature that I like most.

For how long have I used the solution?

One to three years.
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What do I think about the stability of the solution?

Generally, it is available.

What do I think about the scalability of the solution?

The scalability is pretty good. The only thing we have faced is that sometimes, randomly, the portal becomes too slow. We only have between 100 and 150 users of the portal, which is a fairly small number, but scalability is not really an issue.

In terms of extent of use, it will monitor all the cloud usage in the company, whether there are 100k or 200k users. It will monitor everything, whatever comes from the logs, and present the data in an understandable format.

How are customer service and support?

Technical support is pretty good.

Which solution did I use previously and why did I switch?

This is our first solution of its kind.

What was our ROI?

We have definitely seen an ROI over the years we have been using it; not from a dollars perspective but in different ways.

What's my experience with pricing, setup cost, and licensing?

They definitely charge a huge amount. All the security service providers charge a huge amount.

Which other solutions did I evaluate?

At the time we chose this product, we did not evaluate others, but recently we have a looked at a couple of other products. The others are pretty good. They have come up with a lot of innovation, improved security, and developed a lot of enhancements. In different ways, everybody is good.

What other advice do I have?

Do a PoC for a week or ten days. If you don't like it, go with another vendor. But I believe you will like it.

It's not necessary to give access to everyone in the company to monitor their cloud usage. There are specific teams that use the platform for a specific purpose.

They have improved a lot. Every month or every three months they are coming out with a new update. Whatever we have asked for recently, they have added it to their roadmap. Since McAfee acquired the SkyHigh applications, there will be a lot more features to come. We are expecting a lot of features to be onboarded to the platform.

For our use case, what we currently have is good enough.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user775083 - PeerSpot reviewer
Information Assurance Manager at a transportation company with 10,001+ employees
Real User
Jun 7, 2018
An innovative, dynamic tool which helps block high risk services
Pros and Cons
  • "It help us monitor high risk services, blocking them, and also feeding them to our egress points."
  • "Skyhigh for Shadow IT provides us visibility into the Shadow IT, helps us in blocking high risk services, and also in containing the data exfiltration to these high risk services."
  • "Needs integration with other technology ecosystems."
  • "Integration with other technology ecosystems."

What is our primary use case?

We use it to discover, protect, and permit.

Skyhigh for Shadow IT provides us visibility into the Shadow IT. It helps us in blocking high risk services and also in containing the data exfiltration to these high risk services.

How has it helped my organization?

It help us monitor high risk services, blocking them, and also feeding them to our egress points.

What is most valuable?

The risk management feature.

What needs improvement?

Integration with other technology ecosystems.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

Initially, there were stability issues, but now it is perfect.

What do I think about the scalability of the solution?

No scalability issues.

How are customer service and technical support?

The support team is very good.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

The initial setup was okay.

What about the implementation team?

The implementation team was proficient.

What's my experience with pricing, setup cost, and licensing?

Have a risk-based approach towards pricing.

Which other solutions did I evaluate?

There were none to evaluate at that time.

What other advice do I have?

It is an innovative, dynamic tool.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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reviewer826926 - PeerSpot reviewer
Information Security Analyst at Kronos at a tech company with 5,001-10,000 employees
Real User
Feb 27, 2018
We have gained a deep insight into our Shadow IT usage
Pros and Cons
  • "The risk rating of each cloud application has been very useful. Whenever we discover a new application is use, we are able to quickly determine if this application is safe to use and whether or not we should allow our end users to be able to access it."
  • "We have gained a deep insight into our Shadow IT usage as well as the different activities involved in Office 365."
  • "Without Skyhigh, we had zero visibility, but now we are aware of so much more."
  • "Without Skyhigh, we had zero visibility, but now we are aware of so much more."
  • "Though the Skyhigh Dashboard is processing large amounts of data, the speed of the Dashboard could be improved."
  • "It would be nice to be able to get more advanced search functions to filter out data and quickly obtain the data that we need."
  • "Though the Skyhigh Dashboard is processing large amounts of data, the speed of the Dashboard could be improved."

What is our primary use case?

We implemented Skyhigh for Shadow IT monitoring as well as Microsoft Office 365 real-time auditing. We monitor these on a daily basis and are currently in the process of implementing policies if certain activities are done by our end users.

How has it helped my organization?

We have gained a deep insight into our Shadow IT usage as well as the different activities involved in Office 365. Without Skyhigh, we had zero visibility, but now we are aware of so much more.

What is most valuable?

The risk rating of each cloud application has been very useful. Whenever we discover a new application is use, we are able to quickly determine if this application is safe to use and whether or not we should allow our end users to be able to access it.

What needs improvement?

Though the Skyhigh Dashboard is processing large amounts of data, the speed of the Dashboard could be improved. Also, it would be nice to be able to get more advanced search functions to filter out data and quickly obtain the data that we need.

For how long have I used the solution?

Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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IT Security at a financial services firm with 5,001-10,000 employees
Real User
Dec 24, 2017
Provides categorization and rating of websites separate from what the web proxy places on the logs
Pros and Cons
  • "Skyhigh has given us categorization and rating of websites separate from what the web proxy places on the logs."
  • "Improves creation of security alerts on web proxy logs by having a separate system interpret said logs."
  • "Improves creation of security alerts on web proxy logs by having a separate system interpret said logs."
  • "The tool could improve flexibility with the creation of reports/querying data."
  • "The tool could improve flexibility with the creation of reports/querying data."

What is our primary use case?

Insight into services being accessed and/or used in corporate environment. Additionally, Shadow IT as a whole and provides another set of eyes on web proxy logs.

How has it helped my organization?

It has allowed insight into gaps that may exist in current web proxy tool policies. Improves creation of security alerts on web proxy logs by having a separate system interpret said logs.

What is most valuable?

Skyhigh has given us categorization and rating of websites separate from what the web proxy places on the logs.

What needs improvement?

The tool could improve flexibility with the creation of reports/querying data. A better search capability, similar to a SIEM, would also allow deeper log analysis.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
IT Security Analyst at a tech services company
Real User
Nov 26, 2017
The user activity identification in my organization improved
Pros and Cons
  • "User analytics."
  • "The user activity identification improved."
  • "The services take some time to load. It would be helpful if the loading time was reduced."
  • "The services take some time to load. It would be helpful if the loading time was reduced."

What is most valuable?

User analytics.

How has it helped my organization?

The user activity identification improved.

What needs improvement?

The services take some time to load. It would be helpful if the loading time was reduced.

For how long have I used the solution?

I have been using it for the past few months.

What was my experience with deployment of the solution?

No issues.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

I have not used the support as of now.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

I was not a part of the initial setup.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user774840 - PeerSpot reviewer
Works at a healthcare company with 1,001-5,000 employees
Real User
Nov 21, 2017
Provides full control of the infrastructure process, but needs to improve its support
Pros and Cons
  • "Having full control of infrastructure."
  • "The customer service is five out of 10."

What is our primary use case?

  • The user analytics
  • Having a full idea about infrastructure

What is most valuable?

DLP rules.

How has it helped my organization?

Having full control of infrastructure.

What needs improvement?

Iteration process.

For how long have I used the solution?

Two years.

What was my experience with deployment of the solution?

Yes.

What do I think about the stability of the solution?

Yes.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Five out of 10.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

The support team implemented the solution.

What was our ROI?

Not applicable.

What's my experience with pricing, setup cost, and licensing?

It is good.

Which other solutions did I evaluate?

Yes.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Supervisor, IT Security at a healthcare company with 10,001+ employees
Real User
Nov 21, 2017
It gives us visibility into our employees activities and access to cloud apps
Pros and Cons
  • "Shadow IT reporting capabilities."
  • "It has given us visibility into our employees activities and access to cloud apps."
  • "Support for securing more cloud apps."
  • "Support for securing more cloud apps."

What is our primary use case?

  • Shadow IT monitoring 
  • Sanctioned Cloud App Security

What is most valuable?

  • Shadow IT reporting capabilities
  • DLP integration
  • Encryption

How has it helped my organization?

It has given us visibility into our employees activities and access to cloud apps.

What needs improvement?

Support for securing more cloud apps.

For how long have I used the solution?

Two and a half years.

What was my experience with deployment of the solution?

Some issues, but many had to do with the complexity of our deployment and they all have been worked through. 

What do I think about the stability of the solution?

The Shadow IT portion would sometimes stop processing our proxy logs, but these issues seem to have been fixed.  

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

It is excellent and top-notch.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

For Shadow IT, it was straightforward. 

For Sanctioned App Security deployment, it was a bit more complex. This was primarily due to the amount of integrations we decided to do with the existing technologies we owned, like DLP, SSO, etc., and because of the size of our cloud application.

What about the implementation team?

An in-house team.

What was our ROI?

Very good.

What's my experience with pricing, setup cost, and licensing?

I don't deal with pricing. Thus, I cannot answer this.

Which other solutions did I evaluate?

Yes. Netskope, Bitglass, Adallom, and Skyfence.

What other advice do I have?

Make sure you plan your deployment carefully. Break the project into phases. This makes for more wins sooner, which you can report to your upper management. Develop a good rapport with the team who owns the cloud application, so you can get full cooperation from them.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
INNOVATOR,ENGINEER,DREAMER! at a tech company with 51-200 employees
Real User
Oct 26, 2017
For a reasonable price, it enforces data loss prevention
Pros and Cons
  • "Our ROI is 150%."

    What is most valuable?

    • Prevents unauthorized data being shared from external sources.
    • Enforces data loss prevention.
    • DLP reporting and deep integration.

    How has it helped my organization?

    • Malware and spam mails
    • Attacks from hackers
    • Data privacy

    What needs improvement?

    Detecting threats.

    For how long have I used the solution?

    One year.

    What was my experience with deployment of the solution?

    No.

    What do I think about the stability of the solution?

    No.

    What do I think about the scalability of the solution?

    No.

    How are customer service and technical support?

    Customer Service:

    A 10 out of 10.

    Technical Support:

    A 10 out of 10.

    Which solution did I use previously and why did I switch?

    No.

    How was the initial setup?

    The initial setup was straightforward.

    What about the implementation team?

    We implemented in-house.

    What was our ROI?

    Our ROI is 150%.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is reasonable.

    Which other solutions did I evaluate?

    No.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Skyhigh Security Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2026
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    Download our free Skyhigh Security Report and get advice and tips from experienced pros sharing their opinions.