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it_user186321 - PeerSpot reviewer
HRIS Business Analyst at a tech services company with 10,001+ employees
Consultant
It would have been nice to have some more up to date content but the reporting and admin functions are valuable

What is most valuable?

The most valuable features of SkillPort were the reporting and admin functions.

How has it helped my organization?

We utilized the customized Knowledge Centers a lot for our specific role needs.

What needs improvement?

It would have been nice to have some more up to date content.

For how long have I used the solution?

My previous company has used this product for nine and a half years, and are still using it.

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Skillsoft
September 2025
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What was my experience with deployment of the solution?

None that I recall.

What do I think about the stability of the solution?

None that I recall which was nice considering the large size of our company that was using it, approximately 85,000 employees.

What do I think about the scalability of the solution?

None that I recall.

How are customer service and support?

Customer Service:

Their level of customer service was very good. Whenever we encountered issues they were very prompt and professional in their response.

Technical Support:

Very high.

Which solution did I use previously and why did I switch?

We used web or Lotus Notes LMS versions and we switched so the company could use more robust one stop LMS.

How was the initial setup?

If I recall correctly, the setup was pretty straightforward.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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