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reviewer1486413 - PeerSpot reviewer
Principal Analyst - AIX and Linux at a transportation company with 10,001+ employees
Real User
Good for patch management and license management, but should have a complete slew of system management and monitoring tools
Pros and Cons
  • "Patch management is, for sure, most valuable. For license management and patch management, I would rate it a 10 out of 10."
  • "It should basically include a complete slew of system management and monitoring tools such as Nagios. It should be a single pane of glass that gives us a complete solution. It is a good solution, but it is missing a few important things. We're using Capsule for DMVs on other secured zones. Capsule is a part of Satellite to be a proxy of sorts."

What is our primary use case?

We use it for patch management and license management. We also use it for insights, which is their recommendation engine to say what's wrong and what's right.

What is most valuable?

Patch management is, for sure, most valuable. For license management and patch management, I would rate it a 10 out of 10.

What needs improvement?

It should basically include a complete slew of system management and monitoring tools such as Nagios. It should be a single pane of glass that gives us a complete solution. It is a good solution, but it is missing a few important things. We're using Capsule for DMVs on other secured zones. Capsule is a part of Satellite to be a proxy of sorts.

For how long have I used the solution?

It has been at least six years.

Buyer's Guide
Red Hat Satellite
March 2025
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What do I think about the scalability of the solution?

Its stability is very good. 

How are customer service and support?

If you run into issues, you get very good support, which helps a lot because sometimes, there are issues like certificates expiring. We've had that. It is stuff that you ought to know, but you don't, and Red Hat is always there. That's the good thing about it. At least, you don't feel as if you're stranded. You feel as if you've just found a new way to use your support.

Which solution did I use previously and why did I switch?

We didn't use any other solution. It is not a full management tool. It is more of a Linux System Management tool that does not even go a full tilt. I wouldn't really say that you have much of a choice because you're paying Red Hat licenses, and that's the only place where you can basically shop them in. So, you're captive. You either don't have it or you go elsewhere.

How was the initial setup?

It is less complex now. Previously, you would bleed before you would get anywhere, but now, it is not so bad.

What other advice do I have?

You do have to plan for having the skills to use and maintain it onsite. That's pretty much it, and then you can leverage it. 

It doesn't do everything. It just does what it is supposed to be doing, and they're pretty clear about it, which is not so bad. It isn't a full system management system. It, for sure, is not a monitoring tool. It does a great job for what it is doing, but it does very low in comparison to what I would think it should be doing. I would like to have a pane of glass. They already have 90% of the solution. Why don't they just take it to the next little step?

I would rate it a seven out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1556661 - PeerSpot reviewer
IT Manager at a financial services firm with 501-1,000 employees
Real User
Scalable with good integration capabilities and fair pricing
Pros and Cons
  • "Technical support has been good."
  • "There needs to be some margin for improvement in terms of the way Satellite manages subscriptions. It is still very confusing when we have different contracts or different bundles of subscriptions, and we need to manage those within Satellite in a way that's very user-friendly."

What is our primary use case?

We use Satellite to distribute updates to all our Linux apartments. It's our content management platform for Linux Operating Systems. We use this to orchestrate our entire network and also to validate the configurations.

What is most valuable?

The integration with Ansible and the orchestration itself is a highly valuable aspect of the solution. It's basically the core function of the product, the way to handle orchestration and management patching in our Linux environment is great.

Technical support has been good.

The solution can scale. 

The stability is good.

We've found the pricing to be fair.

What needs improvement?

One of the challenges we have at the moment is managing the subscriptions for Red Hat. Apart from managing the patching for the Linux systems, we also use Satellite to manage the subscriptions that are associated to reach operating systems. There needs to be some margin for improvement in terms of the way Satellite manages subscriptions. It is still very confusing when we have different contracts or different bundles of subscriptions, and we need to manage those within Satellite in a way that's very user-friendly.

There is still some margin for improvement in terms of integration with the Ansible. Perhaps, it would be nice to be able to extend the usage of Satellite to other operating systems.

For how long have I used the solution?

We've been dealing with the solution for about six or so years at this point.

What do I think about the stability of the solution?

There is no reason for complaints in terms of scalability. There are no bugs or glitches. It doesn't crash or freeze. It's been a good experience so far.

What do I think about the scalability of the solution?

Right now, we have a team of 7 administrators which is relatively small. We use it on a daily basis. 

It's been easy to scale. It is based on a distributed architecture. We have some essential nodes, however, then we can have multiple proxies for different geographies and different talents. Therefore, it's flexible and scalable.

How are customer service and technical support?

We have a technical account manager from Red Hat. We have weekly meetings to discuss many different topics. Satellite is also a subject on the table, trying to find some ways to improve our usage of the product. They have been pretty good. They are insightful and knowledgeable. We have no complaints about the level of service we receive.

How was the initial setup?

The initial setup was relatively complex. Six years ago, we didn't have much experience. We did the first deployment with some external help from a partner. Since then, we have been improving our expertise on prototypes, and we are much more autonomous now. Therefore, I'd say that it does get easier to implement with time and experience. 

For maintenance, we do need to keep the products up to date, It is something we do every six months at least. It hasn't been a big effort.

What about the implementation team?

When we first deployed the solution, we did get help from our partner.

What's my experience with pricing, setup cost, and licensing?

The pricing was reviewed about three years ago. We like the pricing setup as it scales up and down easily, as we are charged by the number of med notes. The pricing is fair. We simply have to pay for the subscription to get access to the software and the support system and don't have any costs above that. 

What other advice do I have?

We're just a customer and an end-user.

We are a vendor that works with Open Source Solutions, mostly Linux-based. It was recently - maybe two years ago - acquired by IBM, so it's not part of the IBM group. We work a lot with the branded products from Red Hat Enterprise Linux to Satellite to Automation Solutions.

We are working with the latest version of Satellite, as we've recently upgraded it about three months ago.

I'd recommend it to anyone who manages significantly sized Linux environments.

I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Red Hat Satellite
March 2025
Learn what your peers think about Red Hat Satellite. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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VivekSaini - PeerSpot reviewer
IT Consultant at a tech vendor with 10,001+ employees
Real User
Top 5Leaderboard
Useful for patch management and reporting

What is our primary use case?

Our primary use case of Red Hat Satellite is patch management. It's for configuration in the Linux server, and we use if for patching and pushing the bundle. 

This solution is deployed on-prem. I'm using the latest version. 

What is most valuable?

The most valuable features are patch management and the reporting tool. 

What needs improvement?

Red Hat Satellite could be improved by adding more flexibility in reporting. 

For how long have I used the solution?

I have been using this solution for around three years. 

What do I think about the stability of the solution?

This product is stable. 

What do I think about the scalability of the solution?

This solution is scalable. There are about 30 users of Red Hat Satellite in my organization. 

How are customer service and support?

We are satisfied with the technical support. 

How was the initial setup?

The installation is not exactly straightforward—some prior knowledge is required. Once the document is there, you can easily install it. 

What about the implementation team?

Initially, we had technical help, but later on, we installed some components by ourselves. 

What other advice do I have?

I rate this solution a nine out of ten. I would definitely recommend Red Hat Satellite to others, especially for Linux. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1450230 - PeerSpot reviewer
Project & Software Manager at a consultancy with self employed
Real User
Makes it easier to manage the software and comes with excellent support
Pros and Cons
  • "Fixing is the most valuable. When you deal with a lot of hardware and software and you have a lot of packages, fixing is a bit difficult. You need to track and pull up all such things, but Satellite makes this task easy. We have branches in other locations, and I can manage other branches by using Satellite Capsule, which is a great feature."
  • "It wasn't easy in the beginning, and some effort was required to work it out. I already had the product documentation, but it was not well organized. It wasn't easy to follow. There were a lot of documents here and there."

What is our primary use case?

We are using it mainly for managing the software and taking care of licensing periods, fixes and enhancements, features, and all similar things for the software.

What is most valuable?

Fixing is the most valuable. When you deal with a lot of hardware and software and you have a lot of packages, fixing is a bit difficult. You need to track and pull up all such things, but Satellite makes this task easy.

We have branches in other locations, and I can manage other branches by using Satellite Capsule, which is a great feature.

What needs improvement?

It wasn't easy in the beginning, and some effort was required to work it out. I already had the product documentation, but it was not well organized. It wasn't easy to follow. There were a lot of documents here and there.

For how long have I used the solution?

I have been using Red Hat Satellite for about nine months.

What do I think about the stability of the solution?

It is stable. I can control different locations by using Satellite Capsule.

What do I think about the scalability of the solution?

It is easy to scale.

How are customer service and technical support?

Red Hat's technical support is excellent.

How was the initial setup?

The deployment took a couple of days. It took me some time to figure it out initially, but after that, it took just a couple of hours, and it was up and running.

What about the implementation team?

I implemented it in my company. We also maintain it ourselves. We upgrade it and work it out. We are Red Hat business partners, so we do everything.

We have hardware engineers who are implementing HPE, IBM, and Cisco solutions. They are not users of Satellite, but they are benefiting from Satellite. There are two or three engineers who are working on Satellite, and they are more than enough because you just need someone who has worked with Satellite to follow up on things. At a location, you just need one engineer. 

What's my experience with pricing, setup cost, and licensing?

Its price is good. They call it subscription, not license, and it is on a yearly basis. There is only one subscription, and that's it.

What other advice do I have?

We chose this product because we are a Red Hat business partner, and we know that Red Hat has excellent products. It was our first choice.

I would definitely recommend this solution to anyone who wants to manage the software. I would rate Red Hat Satellite an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1949577 - PeerSpot reviewer
Director at a computer software company with 201-500 employees
Real User
Good support and suitable for enterprise businesses but a bit expensive
Pros and Cons
  • "We've been getting reasonable support from Red Hat."
  • "I would rate the pricing a seven out of ten, where one is cheap and ten is expensive. The licensing is a bit expensive."

What needs improvement?

The pricing can be improved.

For how long have I used the solution?

I have experience with this solution for about three years. 

We have two companies. One of our companies has been a distributor for twenty-three years now. 

Another one is a premium partner of Red Hat, specializing in Ansible, OpenShift, and the migration of CentOS.

What do I think about the stability of the solution?

 

What do I think about the scalability of the solution?

We work with enterprise businesses, and Red Hat Satellite gets used where needed.

We specialize in Ansible and OpenShift. We also have some AI and ML models. Being a premium partner, we have good access to products.

How are customer service and support?

We've been getting reasonable support from Red Hat.

How would you rate customer service and support?

Positive

What about the implementation team?

We've implemented it for customers like Infosys, handling thousands of servers. 

What was our ROI?

What happens is when you wanna put the solution, the customer is definitely conscious about the pricing also. So the amount of the job, what it does versus the price, and not many customers want it because they can perhaps simulate this. It's expensive. 

For customers, who have a lot number of servers. It is definitely useful.

What's my experience with pricing, setup cost, and licensing?

For customers with a large number of servers, it is definitely useful.

I would rate the pricing a seven out of ten, where one is cheap and ten is expensive. The licensing is a bit expensive.

What other advice do I have?

Overall, I would rate the solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Owner at Inventrics technologies
Real User
Top 5Leaderboard
Has a straightforward setup process, but its stability needs improvement
Pros and Cons
  • "The product is convenient to use."
  • "Red Hat Satellite's pricing needs improvement."

What is our primary use case?

We use Red Hat Satellite for patching purposes.

What is most valuable?

The product is convenient to use.

What needs improvement?

Red Hat Satellite's pricing needs improvement.

What do I think about the stability of the solution?

I rate the product's stability a seven out of ten. It could be improved.

What do I think about the scalability of the solution?

We have less than ten Red Hat Satellite users in our organization. It is a scalable product. I rate its scalability a seven out of ten.

Which solution did I use previously and why did I switch?

We have used BigFix before. Comparatively, Red Hat works as a proprietary solution. We cannot integrate it with other products. Whereas BigFix can manage integration with various platforms.

How was the initial setup?

The initial setup is straightforward. We have to download the product and install it in the environment. It requires two engineers to execute the process and takes a month to complete.

What about the implementation team?

We can implement the product in-house.

What's my experience with pricing, setup cost, and licensing?

Our customers have to pay for the product's license.

What other advice do I have?

I rate Red Hat Satellite a five out of ten. I recommend it to users who have basic technical knowledge and skills.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
System Administrator at CST
MSP
It's a useful product that makes updating and provisioning servers easier, but it should be bundled with an automation platform
Pros and Cons
  • "Previously, we were using one server to update from a different repository over the HTTP. We had to manually manage the updates on the repository server. Satellite made the process easier."
  • "Satellite should be bundled with Ansible Tower and the Ansible Automation platform. We face challenges from a security perspective because we have micro-segmentation in our network. For each server we provision, we have to set permissions to different ports so that the servers can communicate with Satellite. If I have a single server with Satellite and the Ansible Automation Platform, it would be easier to manage security issues instead of having two or three products on various servers."

What is our primary use case?

We use Satellite to get updates directly from Red Hat because our servers are not connected to the internet, so we get all the updates through Satellite using a central repository. We use the solution regularly when we update or reprovision servers.  

How has it helped my organization?

Previously, we were using one server to update from a different repository over the HTTP. We had to manually manage the updates on the repository server. Satellite made the process easier. 

What needs improvement?

Satellite should be bundled with Ansible Tower and the Ansible Automation platform. We face challenges from a security perspective because we have micro-segmentation in our network. For each server we provision, we have to set permissions to different ports so that the servers can communicate with Satellite. If I have a single server with Satellite and the Ansible Automation Platform, it would be easier to manage security issues instead of having two or three products on various servers. 

For how long have I used the solution?

We have used Satellite for about five years. 

What do I think about the stability of the solution?

Satellite has been stable so far.

How are customer service and support?

We hardly use technical support because we can usually find everything we need online. Red Hat support is adequate. They don't respond quickly, but they resolved our issue. 

How was the initial setup?

Deploying Satellite is straightforward and takes less than a day. 

What other advice do I have?

I rate Red Hat Satellite seven out of 10. It's an excellent product that has been useful for us. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
BMC discovery consultant at Radium Technologies Ltd
MSP
Top 5
Stable product with a straightforward initial setup process
Pros and Cons
  • "The product allows us to handle patching for multiple servers at a time manually."
  • "There could be a feature to simplify the process without the requirement of any patch manager subscription."

What is our primary use case?

We use the product for patching features.

What is most valuable?

The product allows us to handle patching for multiple servers at a time manually.

What needs improvement?

Red Hat Satellit requires certification when installing an RSCD agent on the patch report server. There could be a feature to simplify the process without the requirement of any patch manager subscription.

For how long have I used the solution?

We have been using Red Hat Satellite for two years.

What do I think about the stability of the solution?

I rate the product's stability a ten out of ten.

What do I think about the scalability of the solution?

We have around 100 Red Hat Satellite users in our organization. I rate the scalability a ten out of ten.

How was the initial setup?

The initial setup process is straightforward. The deployment time depends on customers' specific requirements for monthly and weekly patching.

What's my experience with pricing, setup cost, and licensing?

The product is very expensive for our customers.

What other advice do I have?

I rate Red Hat Satellite a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
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Updated: March 2025
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Buyer's Guide
Download our free Red Hat Satellite Report and get advice and tips from experienced pros sharing their opinions.