Red Hat Enterprise Linux (RHEL) On-Premises - Knowledge
How would you assess the knowledge base offered by Red Hat Enterprise Linux? Please explain.
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Manuel Paula.
System Admistrator at Lifestyle Services Group (part of Phones4U)
Red Hat Enterprise Linux boasts a top-notch knowledge base. Compared to other distributions, it offers comprehensive information for each iteration of the operating system. This information is categorized by Red Hat Enterprise versions – seven, eight, nine, and so on. Likewise, the documentation and knowledge base are further organized by platform versions, like 13 and 14. This clear organization makes it easy to navigate and find the information needed for troubleshooting or understanding specific features. Given the ease of use and depth of content, Red Hat's documentation gets an A+.
View full review »Red Hat Enterprise Linux is well documented and anyone with a technical background can easily understand and use the OS.
View full review »Their knowledge base is fantastic. You can easily find whatever you need.
View full review »The knowledge base of Red Hat Enterprise Linux depends on the end user. However, the information is always there, and the most reliable information is from the Red Hat system.
View full review »The extensive knowledge base offers a full path from beginner to advanced levels. We can access everything needed to study, pass exams, and apply knowledge immediately. The information is presented clearly, without any abstract concepts.
View full review »Red Hat's knowledge base requires an active subscription for full access, but developers can utilize a free, annually renewable option. With an activated developer subscription, users gain access to forums, documentation, the latest news, vulnerability reports, and other resources related to Red Hat Enterprise Linux and its associated packages. The knowledge base is now well-documented, and the active community quickly responds to forum inquiries, often within a few hours.
View full review »The knowledge base offered by Red Hat Enterprise Linux is detailed and contains numerous articles that can help resolve our issues.
View full review »The knowledge base offered by Red Hat Enterprise Linux is very good. It is easy to understand. It is not too technical to understand. New users and application support teams can easily understand the information given in their knowledge base.
View full review »Red Hat's knowledge base is helpful. I consult it several times in my daily work. I can ask questions on the forums and get help in my daily operations.
View full review »They have a pretty good knowledge base portal. On their website, they have a lot of great classes. I do appreciate doing that. I have taken several myself, so I am pretty impressed by that.
View full review »The documentation is extensive, allowing users to get started without difficulty.
View full review »SC
Sitakanta Chaudhury
Cloud Infrastructure Architect at a healthcare company with 10,001+ employees
Red Hat's Knowledgebase is an excellent support resource. It stays updated about new things coming to our region and provides lots of articles about the products. It's a good starting point for troubleshooting without the need to call the support team. We use the knowledgebase to resolve issues as often as we can, but we contact support if we get stuck and can't find the solution.
View full review »Red Hat Enterprise Linux has an extensive knowledge base.
View full review »Red Hat Enterprise Linux offers an excellent and comprehensive knowledge base for Linux, among the most thorough available.
View full review »Red Hat Enterprise Linux offers a comprehensive knowledge base that provides reliable support. When online searches fail to yield the necessary information, their resources consistently deliver the answers needed.
View full review »Their knowledge base is incredible. There is so much information out there. It has never taken me longer than 30 minutes to find an answer to anything, even very tough ones.
View full review »IE
Igor Escaleira
Software Engineer at Dell Technologies
The documentation and how-to guides make it very simple.
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Antoine Ragland
Senior Infrastructure Systems Administrator at a healthcare company with 1,001-5,000 employees
When I first started, it wasn't really my choice to make. I originally used CentOS. Ansible is the best product when it comes to Linux.
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ScottPalmer
Team Lead, Linux Systems & Tools at a tech vendor with 5,001-10,000 employees
The documentation is excellent, and the few cases I've had were solved within a few minutes, with one exception regarding NFS, which wasn't their fault.
View full review »I use documentation and community forums for Red Hat Enterprise Linux (RHEL). There's plenty of knowledge in many forums, and when I have trouble, I can find a lot of support on the web; there is a lot of information we can find.
View full review »The knowledge base offered by Red Hat Enterprise Linux (RHEL) has improved now because of AI. Previously, when I searched for something, it didn't give me everything, but now I am more satisfied.
View full review »I would assess the knowledge base as good. We received dedicated training this summer from Red Hat Enterprise Linux (RHEL), with trainers coming to our office for two days, which was very beneficial.
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