We have a separate IT department that leverages the training provided by Red Hat.

The knowledge base is pretty good for the things which I have looked for.

Accessing the knowledge base from the public perspective is challenging. You can get much more from the documentation if you are a supported organization. If Red Hat Enterprise Linux continues to keep the documentation open-source, it will benefit us.

Red Hat Enterprise Linunx's knowledge base is good, and you can find answers there.

The knowledge base is very useful. The only thing is that you need to have an account to get access. In terms of the content, the relevance, and being able to use the knowledge base to address things I've needed to deal with, it's awesome. For example, I was trying to add proxy configuration to the package manager once and if it wasn't for the knowledge base, I wouldn't have been able to do it.