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reviewer2741940 - PeerSpot reviewer
Services IT Development Program Senior Associate II at a tech services company with 10,001+ employees
MSP
Top 20
Jul 21, 2025
Optimizing workflows and reducing manual effort with versatile API features
Pros and Cons
  • "Postman helps reduce almost 90% of the manual effort in processes that we feel could take a lot of manual work."
  • "Postman offers great features, so I get a better opportunity to run bulk tasks through single command lines and single APIs, and we have an internal Postman AI tool, which helps improvise the code and analyze the quality if you find any errors."

    What is our primary use case?

    We use Postman for our day-to-day operations, investigations, and other tasks.

    The value of Postman's collaboration tools, such as version control and team workspaces, is significant in maintaining and updating API projects, even though we don't use workspaces. I have an idea about the team workspace where I can invite my colleagues, and we can run on the API calls and all the functionalities we try to implement, which are transparent and visible to the other team members or invited members with access to that workspace. It's more about personal workspace and shareable workspace; you can do all your own work and shareable is something that you have to explore with someone else.

    We don't have Postman integrated with our CI/CD pipelines; that's not under my expertise, but we do have it.

    We use Postman Web; it's not that we bought Postman and integrated it with our cloud environments. It's only an end-user Postman we utilize, not at a full scripting level.

    What is most valuable?

    From my perspective, Postman offers great features, so I get a better opportunity to run bulk tasks through single command lines and single APIs, and we have an internal Postman AI tool, which helps improvise the code and analyze the quality if you find any errors. Instead of going into Google or ChatGPT or Gemini, the internal Postman AI is superior, and we also schedule certain calls for our operations. It helps reduce almost 90% of the manual effort in processes that we feel could take a lot of manual work.

    What needs improvement?

    I would appreciate seeing Postman become more automated. We need easier calls in the workflows. I tried to utilize the flows, but it wasn't clear under the documentation, and implementing it required more investigation. Eventually, we understood it, but we still need improvements in flows.

    The environments, respective repositories, and collections we have are good for segregation. Another excellent aspect is that when we close Postman, it doesn't straight away terminate everything; it stores the values, which is very useful, as it has data storage and response storage benefits.

    Regarding specific features that I'd want to see included in the next releases of Postman, I must say I'm not very involved with it daily. We utilize it in a randomized way—a couple of days or weeks in a month—based on our work dependencies.

    For how long have I used the solution?

    I have been working with Postman for about a year, during my training.
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    What do I think about the stability of the solution?

    I haven't experienced any crashes or downtimes with Postman; I find it stable.

    What do I think about the scalability of the solution?

    In terms of scalability, I do find it scalable.

    Which solution did I use previously and why did I switch?

    I haven't used any other API testing tools apart from Postman.

    How was the initial setup?

    The initial setup of Postman was easy for individual calls. For the flows, it required additional work.

    Which other solutions did I evaluate?

    Postman was one of the best solutions we found while researching, and we got training on it. We have been utilizing Postman from day one during training sessions, and when we checked for others, Postman offered a much easier user experience than the alternatives.

    What other advice do I have?

    I can say that I'm using Postman with the REST APIs. The adaptability of Postman's support for both REST and SOAP APIs, as well as various data formats such as JSON and XML, is not something we do at that level of Postman. It's about our single time usage or consecutive runs usage, but not at that automation level. We do use a little scripting with REST APIs.

    I don't utilize Postman's monitoring capabilities. I don't know anything about the pricing, as I'm working only on the free version of Postman.

    Given my experience with Postman, my advice for other organizations or users considering it is that it's pretty simple to use Postman, except for the flows. For the flows, I expect to see more live examples or test cases within the documentation to utilize and learn it more effectively.

    I would rate Postman as a product an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Jul 21, 2025
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    MOHAMED RAMIGARALI - PeerSpot reviewer
    Full Stack JS(ReactJS/NodeJS) & IBM Integration Bus(IIB) Developer at a outsourcing company with 10,001+ employees
    Real User
    Top 10
    Nov 14, 2024
    Testing multiple endpoints seamlessly with versatile environment setups
    Pros and Cons
    • "I can use multiple environments, which allows me to create environment variables for each endpoint."
    • "I recommend Postman for all business types."
    • "It would be beneficial to expand functionality with additional testing options."
    • "Something that could be better is the inclusion of another type of test, for example, end-to-end tests."

    What is our primary use case?

    I use Postman to test REST APIs. I work with Node.js and create or modify multiple endpoints, and I use Postman to verify if the endpoints work. Additionally, I use Postman to test other endpoints, like public endpoints.

    What is most valuable?

    In Postman, we have collections that contain multiple endpoints that I can test. I can use multiple environments, which allows me to create environment variables for each endpoint.

    What needs improvement?

    Something that could be better is the inclusion of another type of test, for example, end-to-end tests. It would be beneficial to expand functionality with additional testing options.

    For how long have I used the solution?

    I have been working with Postman for five years.

    What do I think about the stability of the solution?

    Postman is pretty stable. I have not experienced any issues or downtimes.

    How was the initial setup?

    The initial setup for Postman is very simple.

    What's my experience with pricing, setup cost, and licensing?

    The price is low, making it a reasonable price for the product.

    Which other solutions did I evaluate?

    Postman is currently the leader.

    What other advice do I have?

    I recommend Postman for all business types.

    I'd rate the solution nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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    Buyer's Guide
    Postman Enterprise
    December 2025
    Learn what your peers think about Postman Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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    Custom Software Engineer Analyst at a consultancy with 10,001+ employees
    Real User
    Top 5Leaderboard
    Jul 31, 2024
    User-friendly for users and has a good user interface
    Pros and Cons
    • "It is a very stable solution."
    • "The product lacks a good console."

    What is our primary use case?

    I have been using Postman for three years. I am not using the tool's latest version, Postman v10.11.1, but I am not sure. I think I am using the older version, Postman v9. I am just a customer of the tool.

    What is most valuable?

    The solution's most valuable feature is the data flow. In Postman, the API additions are very easy to process. I think there is no other tool that makes things very easy like Postman. Postman is user-friendly. We can understand all three types of calls very easily in a single frame only. Everything is available in just a click of it. I think the user interface is really good for the application because there are a lot of tools available that let you handle API integration with Postman.

    What needs improvement?

    I am not sure where the product can be improved since I have used only one particular application to work with API and not any other applications. I currently do not have anything, you know, for Postman to be improved upon because I am very satisfied with whatever they have right now.

    The product lacks a good console. In the future, I would want the tool to have a better console. I feel that the console can be a better option that can be added to the solution. When we use the API calls, the results are available in the console. The tool's console can be a bit better and more interactive. It is very weak currently, and I feel that it could have a better interactive console.

    For how long have I used the solution?

    I have been using Postman for three years. I am not using the tool's latest version, Postman v10.11.1, but I am not sure. I think I am using the older version, Postman v9. I am just a customer of the tool.

    What do I think about the stability of the solution?

    It is a very stable solution. For the past three years, I have not faced any major problems related to Postman.

    What do I think about the scalability of the solution?

    A lot of people in my team use the product. I would say that over 100 people are using the solution.

    How are customer service and support?

    I have not had any interactions with the product's support team since I have not faced issues with this solution.

    How was the initial setup?

    The product's deployment phase is easy.

    In terms of the deployment model, I would say that I use it locally in my system.

    What's my experience with pricing, setup cost, and licensing?

    Postman is an open-source product. It is free to download from Google.

    What other advice do I have?

    Postman is really great if you are working with APIs. It is very easy to understand, and I think that a lot of tutorials are already available on YouTube. I don't think you have to break your head to understand it separately. The tool's user interface is very friendly, and it is very easy to use.

    I have not used to the monitoring and automation features of the product.

    The integration capabilities of Postman help streamline development processes, and it is one of its main highlights. Presently, I think Postman lets you interact with other tools and web applications. It makes the development phase easy.

    Postman is a really good tool for API integration. I don't see the tool lacking any features because Postman helps us with all the data governance parts.

    It may not exactly be easy for beginners to start learning how to use Postman for the first time. If he or she has experience working with API, then it might be easy to use Postman. For people who have no experience with APIs, it might be a bit difficult in the beginning to use Postman, but after a certain point in time, it will be easy.

    I rate the tool a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Raghvendra Jyothi - PeerSpot reviewer
    Manager Project Management at a tech vendor with 10,001+ employees
    Real User
    Dec 29, 2022
    Reliable and easy to expand with a helpful API network
    Pros and Cons
    • "The scalability is good."
    • "We'd like to see videos or user-friendly reference documentation to help us figure out the solution or troubleshoot issues on our own."

    What is our primary use case?

    I am working for an insurance firm, a big client in the USA. They wanted to upgrade the current technology with something new. However, they have legacy applications, and they don't want to handle APIs. They didn't want anything to hit their existing API since they have two layers of APIs. 

    At the same time, there are different components with around 17 to 18 integrations and various applications.

    We wanted one tool that could help us handle the restrictions and the implementation. This is both an API and a very helpful testing tool. It's user-friendly for everyone using it in a big firm.

    How has it helped my organization?

    There is a product called Guidewire that sends the data in an XML format. It's like a policy load. That information we trigger in Kafka. Kafka will take the information and send it to the REST API. With Kafka, they wanted to make two APIs to consolidate the effort. At that time, we are using the POST API tool. This tool is helping us to synchronize everything.

    What is most valuable?

    The version control is great. It can detect IP addresses really well.

    It has a helpful API network.

    The scalability is good.

    It has been stable.

    What needs improvement?

    I haven't seen anything lacking in the solution. 

    Support is not that good.

    We'd like to see videos or user-friendly reference documentation to help us figure out the solution or troubleshoot issues on our own. That would be especially helpful for first-time users. 

    For how long have I used the solution?

    I've worked with the solution for 18 months. 

    What do I think about the stability of the solution?

    The stability is okay. It's pretty reliable. I'd rate the stability seven out of ten overall. 

    What do I think about the scalability of the solution?

    The scalability is good. I'd rate it eight out of ten. 

    We have 70 top 80 people using the solution right now. 

    We likely will increase usage in the future. 

    How are customer service and support?

    Technical support hasn't been too helpful. On top of that, the documentation is lacking a bit. They're okay. They could be better.

    Which solution did I use previously and why did I switch?

    We did not previously use a different solution. 

    How was the initial setup?

    My understanding is that the solution is straightforward to set up. There are some challenges, sometimes, around configuration, specifically with REST API, however, it's not too difficult.

    I'm not sure how many people are needed to deploy and maintain eh solution. We have a team of five or six, and we can handle it internally. 

    What about the implementation team?

    We handled the setup in-house. We did not need outside assistance. 

    What's my experience with pricing, setup cost, and licensing?

    I wasn't involved with the pricing. I'm not sure what the exact licensing costs are. My understanding is it is not too high. 

    What other advice do I have?

    From a collaboration point of view, it's a useful tool. It's also super user-friendly. I'd rate it nine out of ten overall. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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    Riya Jaiswal - PeerSpot reviewer
    Software Engineer at a tech consulting company with 10,001+ employees
    Real User
    Top 20
    May 1, 2023
    Easy API development and testing that's fast and user-friendly
    Pros and Cons
    • "Postman helps us to automate the API testing in the team."
    • "There is no support for the testing of the SOAP APIs."

    What is our primary use case?

    We used the solution in multiple ways, including:

    1. We create Rest APIs for the communication of the front end to the backend. For the testing of those Rest APIs, we use Postman. It provides a user-friendly platform for API testing with all the request methods like GET, POST, PUT, DELETE, PATCH, and many more. We can create our own collections like group requests. We can easily share the collection with the team.

    2. We are using Postman to create the documentation of the REST APIs, which the backend team creates, so the frontend engineer can easily see the request type, headers, methods, and response body for the request. 

    3. It is also used as an API testing tool by the automation testing team. We can write our own tests with the assert statements in Postman after the response. 

    How has it helped my organization?

    Postman helps us to automate the API testing in the team.

    It helps to share the Rest API documents with the front-end team so that they can easily integrate the API with the front-end.

    It also helps in the monitoring of the APIs to check the health of an existing API.

    It makes API development and testing faster and more user-friendly. It does not require any prior knowledge to work with the Postman. 

    It supports the GQL requests as well as the REST API.

    What is most valuable?

    It allows all the request methods like GET, POST, PUT, PATCH, DELETE, COPY, OPTIONS, LINK, UNLINK, and many more. 

    It allows all types of authentication requests like API Key, JWT bearer, Basic OAuth, OAuth 2.0, Bearer token, and many more. 

    It allows us to set the environment variables as per our different environments, like QA1, QA2, STAGE, DEV, PERF, and UAT.

    It allows you to write the pre-request script that runs prior to any API call. 

    It allows us to save requests in a collection and share the collection with the team.

    What needs improvement?

    There is no support for the SOCKET testing with Postman.

    There is no support for the testing of the SOAP APIs.  

    Sometimes it crashes when a lot of collections are imported in a Postman.

    There is no mechanism for parallel testing. 

    There is no scope for load testing like in JMeter

    There is low script reusability. 

    It does not support SMTP protocols; it only allows HTTP protocol.

    It does not allow for a data-driven approach. It cannot get the data from a database and use it for testing purposes.

    For how long have I used the solution?

    I have been using Postman for the last three years.

    What do I think about the stability of the solution?

    It is easy to use and is a lightweight solution. For the last three years it has been working perfectly fine, and we are using it for API development, API testing, and documentation to share with the front end.

    What do I think about the scalability of the solution?

    We can easily use Postman for large projects. We can create collections - as many as we want - and share them as JSON, for example.

    How are customer service and support?

    There is a huge community of Postman users. I have never had a chance to connect directly with the support team of Postman as I get help online. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We have been using Postman from the start as it is user-friendly and does not require any prerequisite language to use it.

    How was the initial setup?

    It's quite easy to set up. You simply download it and then install it and start using it. 

    What's my experience with pricing, setup cost, and licensing?

    We are using the free version as of now. However, the paid version allows users to create the workspace and share the common collection with more than four teammates.

    Which other solutions did I evaluate?

    We evaluated Katalon as well.

    What other advice do I have?

    It is easy to use. However, it does not allow for Socket and SOAP API testing.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Director at a computer software company with 10,001+ employees
    Real User
    Apr 20, 2023
    Useful for API testing and allows users to share multiple workspaces with developers
    Pros and Cons
    • "Postman is useful for API testing."
    • "The scalability of the solution can be improved."

    What is our primary use case?

    I use Postman for API testing and plan to start using it for automation testing.

    What is most valuable?

    Postman is useful for API testing. It also allows me to have multiple workspaces to share with my developers. I've just started using the mock servers and defining the flows, but that will take time.

    What needs improvement?

    The scalability of the solution can be improved.

    For how long have I used the solution?

    I have been using Postman for more than seven to eight years.

    What do I think about the stability of the solution?

    The solution is stable. I rate Postman a ten out of ten for its stability.

    What do I think about the scalability of the solution?

    The solution is scalable. Currently, three people are using the solution in my company. I rate Postman a six out of ten for its scalability.

    How are customer service and support?

    I raised only two queries to the support team in the first month. I got responses for both of my queries when I was creating my mock service. So, the customer support was quick, and my issues were resolved.

    How was the initial setup?

    The initial setup is easy and I rate Postman a ten out of ten for its initial setup. The deployment of the solution doesn't take much time. It just requires a few hours.

    What's my experience with pricing, setup cost, and licensing?

    The solution has moderate pricing. We pay on a yearly basis for the solution’s licensing fee. I rate Postman a six out of ten for its pricing.

    What other advice do I have?

    I have not yet updated to the 10.12 version of the solution. I use the solution very, very often, four times a week. I would recommend Postman to other users.

    Overall, I rate Postman a nine out of ten. Once I cover the mock servers and automation, I should be able to give a higher rating.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    AbhishekSingh14 - PeerSpot reviewer
    Senior Quality Engineer at a media company with 5,001-10,000 employees
    Real User
    Mar 14, 2023
    It supports GraphQL and various kinds of calls, but I would like to see more database integration
    Pros and Cons
    • "Postman lets you create, manage, and validate a suite of tests. It has several features to help you organize your test suite. You can also automate stuff with a lot of validations and assertions. Postman supports GraphQL, and you can do various kinds of calls."
    • "The reporting could be better. It should give you a detailed PDF report after you run a test."

    What is our primary use case?

    I primarily use Postman to manually test our APIs with HTTP and REST calls. I don't use the more advanced features, such as script automation.

    What is most valuable?

    Postman lets you create, manage, and validate a suite of tests. It has several features to help you organize your test suite. You can also automate stuff with a lot of validations and assertions. Postman supports GraphQL, and you can do various kinds of calls. 

    What needs improvement?

    The reporting could be better. It should give you a detailed PDF report after you run a test.

    For how long have I used the solution?

    I have used Postman for about four or five years.

    What do I think about the stability of the solution?

    Postman is stable. 

    What do I think about the scalability of the solution?

    Postman is scalable.

    How was the initial setup?

    Setting up Postman is straightforward and takes about an hour. 

    What's my experience with pricing, setup cost, and licensing?

    We use the free version. They introduced a new licensing model where your company must subscribe to their services if you're using it for business purposes. However, I think they charge too much if you're only using the basic features. It limits what your organization can do if you're not a paying customer.  

    What other advice do I have?

    I rate Postman a seven out of 10. I think seven is a decent score because it's a solid tool that installs quickly and has tons of features. Postman supports multiple formats of REST and GraphQL. You can automate your test suite and run regressions. I don't think Postman lets you connect to a lot of databases, which could be a limitation, but I recommend it. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Michael Kalogerou - PeerSpot reviewer
    Project Delivery Engineer at a energy/utilities company with 5,001-10,000 employees
    Real User
    May 2, 2023
    Good stability and easy initial setup process
    Pros and Cons
    • "It is a scalable solution."
    • "They should provide more specific documentation on configuration."

    What is our primary use case?

    We use the solution for rest API testing purposes.

    What is most valuable?

    The solution's most valuable feature is code-based API testing. The technicians have complete control over the business logic code in the test tool.

    What needs improvement?

    Occasionally, a few variables get errors due to concurrent instances running simultaneously. They should improve this particular area. Also, providing more specific documentation on configuration would be helpful.

    For how long have I used the solution?

    We have been using the solution for three years.

    What do I think about the stability of the solution?

    It is a stable solution. I rate its stability as a ten.

    What do I think about the scalability of the solution?

    The solution is scalable.

    How are customer service and support?

    I visit online forums for technical support in case of any errors.

    Which solution did I use previously and why did I switch?

    We used UFT earlier.

    How was the initial setup?

    The solution's initial setup process is straightforward. You must know about the required environment and security credentials for implementation. It needs two test automation engineers and one business analyst to execute and takes a few hours to complete.

    I rate the process as an eight.

    What's my experience with pricing, setup cost, and licensing?

    The solution's price is reasonable. We pay around £70 a month for it. I rate its pricing as one.

    What other advice do I have?

    I advise others to gain knowledge of JavaScript. It will help them use the solution's test automation framework with ease.

    I rate the solution as a nine.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
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    Updated: December 2025
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