I work in a company that implements firewall solutions. I am a systems integrator, not a customer. In the simplest sense, my primary use of this solution is to have as an option for our clients.
In our company, we try to use every product we sell and implement in order to know how it works and if it is any good. We cannot represent products well if we are not familiar with them.
Panda Security has improved my organization because it gives us another option to present to customers and potential customers to fit their needs and usage.
In essence, Panda Security is a lot like every other antivirus product. It has protection from zero-day exploits which is the most important feature out of any of the solutions. It is similar to zero-day malware or ransomware protection in that it can protect you from anything that you need protection from that is yet unknown.
Panda Security has a feature to block any unknown process and that is what is best about it.
Another valuable feature is the ease-of-use. We have one big client — big for our country — that has 250 licenses. I think they are very satisfied with Panda Security because it is quite simple to use. Users just want to have something that is more easy-to-use and that is it. They don't care a lot about everything else.
The product can improve in several ways. I think the most important improvement would be in the area of modification. They have add-ons that can be used to add functionality to the base package like encryption or patch management. But they could do much more to improve the catalog of modifications and offer more. My impression is that they only have a few options. I'm not sure if they have an iOS version. I know that they have an Android version. But they could be improving and expanding the product options much more to make it more universal and with more capability.
I have been using Panda since coming to this organization but my previous company did work with the product as well. So in total, I have been using it for two years, more-or-less.
It is quite a stable solution. I have never seen or experienced any issues with it.
The scalability of the solution is very good. It can be expanded very easily. They just add your licenses on the portal since it is on the cloud. When they add your licenses to the portal you are ready to use it.
In my company, we have about 30 users using the product. We have clients who have up to about 250 users.
The initial setup is not complex. Once you go through the setup of one console, it is easy to use. But it always depends on the customer. How many applications they have to allow requires additional setup.
The pricing for Panda is reasonable. It is cloud-only at a reasonable cost. It is set as price per seat.
Advice that I would give to anyone deploying Panda Security is to tell them to block every process except the known ones. In this case, you will start in the best situation and with the safest approach. It is better to block every unknown or new process because these can be threats. You can then unblock those that you want to have running. For example, if you add new processes or discover processes that were blocked and should not be, you can just unblock or add them.
On a scale from one to ten where one is the worst and ten is the best, I would rate this product as about an eight out of ten. They still need to improve a lot of features and they need to work on and add to the knowledge base that can be accessed by users and customers.
If they add the features for expanding the add-ons and improve their mobile application support, that would give them a nine out of ten.