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System Engineer at a tech services company with 11-50 employees
Real User
Zero day protection on the cloud that is effective and reasonably priced
Pros and Cons
  • "Panda Security solution has a feature to block any unknown process and that is what is best about it."
  • "They need to expand their offering of add-ons to enhance capabilities further."

What is our primary use case?

I work in a company that implements firewall solutions. I am a systems integrator, not a customer. In the simplest sense, my primary use of this solution is to have as an option for our clients.  

In our company, we try to use every product we sell and implement in order to know how it works and if it is any good. We cannot represent products well if we are not familiar with them.

How has it helped my organization?

Panda Security has improved my organization because it gives us another option to present to customers and potential customers to fit their needs and usage.  

What is most valuable?

In essence, Panda Security is a lot like every other antivirus product. It has protection from zero-day exploits which is the most important feature out of any of the solutions. It is similar to zero-day malware or ransomware protection in that it can protect you from anything that you need protection from that is yet unknown. 

Panda Security has a feature to block any unknown process and that is what is best about it.  

Another valuable feature is the ease-of-use. We have one big client — big for our country — that has 250 licenses. I think they are very satisfied with Panda Security because it is quite simple to use. Users just want to have something that is more easy-to-use and that is it. They don't care a lot about everything else.  

What needs improvement?

The product can improve in several ways. I think the most important improvement would be in the area of modification. They have add-ons that can be used to add functionality to the base package like encryption or patch management. But they could do much more to improve the catalog of modifications and offer more. My impression is that they only have a few options. I'm not sure if they have an iOS version. I know that they have an Android version. But they could be improving and expanding the product options much more to make it more universal and with more capability.  

Buyer's Guide
Panda Adaptive Defense 360
May 2025
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For how long have I used the solution?

I have been using Panda since coming to this organization but my previous company did work with the product as well. So in total, I have been using it for two years, more-or-less.  

What do I think about the stability of the solution?

It is quite a stable solution. I have never seen or experienced any issues with it.  

What do I think about the scalability of the solution?

The scalability of the solution is very good. It can be expanded very easily. They just add your licenses on the portal since it is on the cloud. When they add your licenses to the portal you are ready to use it.  

In my company, we have about 30 users using the product. We have clients who have up to about 250 users.  

How was the initial setup?

The initial setup is not complex. Once you go through the setup of one console, it is easy to use. But it always depends on the customer. How many applications they have to allow requires additional setup.  

What's my experience with pricing, setup cost, and licensing?

The pricing for Panda is reasonable. It is cloud-only at a reasonable cost. It is set as price per seat.  

What other advice do I have?

Advice that I would give to anyone deploying Panda Security is to tell them to block every process except the known ones. In this case, you will start in the best situation and with the safest approach. It is better to block every unknown or new process because these can be threats. You can then unblock those that you want to have running. For example, if you add new processes or discover processes that were blocked and should not be, you can just unblock or add them.  

On a scale from one to ten where one is the worst and ten is the best, I would rate this product as about an eight out of ten. They still need to improve a lot of features and they need to work on and add to the knowledge base that can be accessed by users and customers.  

If they add the features for expanding the add-ons and improve their mobile application support, that would give them a nine out of ten.  

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Consultant at DNS a.s.
Reseller
Enables you to drill down and get a good overview of which applications you are using that are connecting a player to the next local operation center
Pros and Cons
  • "The feature I find most valuable is the advance search engine."
  • "I would like to see better data protection."

What is our primary use case?

We use this solution for all the processes in our environment. When we test processes, we put it in audit mode where it basically launches itself. It tests the applications and processes that are used, and then it restructures the entire environment. You turn it on protective mode so that every time a new process starts in the environment, the administrators are notified. This allows the administrators to decide if they want it to route wired or not.

What is most valuable?

The feature I find most valuable is the advanced search engine. It is really easy to drill down by the logs to search for any connection from any user station. It allows us to easily figure out if any station is, for instance, connecting to Russia, China, Korea or any other place. So one can easily drill down and get a good overview of which applications you are using that are connecting a player to the next local operation center. It is then very easy for the security operation center to figure out if they are under any threats. 

What needs improvement?

What I like about this product is the pitching and versioning of the application itself and I would like to use it for the documents and the public protection. I would like to see better data protection, for instance using fingerprints to log in.

For how long have I used the solution?

We've been using the Panda Security Adaptive Defense ( /products/panda-security-adaptive-defense-reviews ) solution for a few months now.

What do I think about the stability of the solution?

The solution is very stable and does not slow down the system at all.

What do I think about the scalability of the solution?

Panda is very scalable and it is easy to compare to other machines that come into the process on a daily basis. We currently have 100 users on his program. Then we have one administrator and one supervisor who decide whether the software is compatible. 

How are customer service and technical support?

The technical support is excellent. The technical team knows what they are doing and any request or question we have, gets fixed within a matter of minutes.

Which solution did I use previously and why did I switch?

We used SSPS antivirus program for our clients, as well as AVG AntiVirus. We had a chance to test Panda Security before putting it in production. When we saw the capabilities of the program, we decided to switch to it. 

How was the initial setup?

The setup is really easy, you only install the Panda Security Adaptive agent, and it will show you the basic information about the system. Then you can switch to whatever you want function you need, like to manually run the scans and force the system to update itself. The program is really easy to maintain.

What about the implementation team?

We used an integrator and his support team. We are also resellers of the product.

What was our ROI?

We definitely saw a return on investment.

What's my experience with pricing, setup cost, and licensing?

The capabilities of the extra search engine cost a little bit more and the availability of extra lifetime amounts to about 100 Euro's per company per year. I don't think that is expensive. My advice to others would be that they should first try it out a few solutions before they decide which solution is the best for them. Test it first to see the possibilities of the product. 

What other advice do I have?

There are a few options to change or improve, but so far the product is very good. I will rate it a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Buyer's Guide
Panda Adaptive Defense 360
May 2025
Learn what your peers think about Panda Adaptive Defense 360. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
PeerSpot user
ICT Manager at a engineering company with 51-200 employees
Vendor
​Reduced number of malware/virus issues and dashboard alerts provide better visibility

What is most valuable?

  • Ease of setup and deployment
  • Support readily available

How has it helped my organization?

Reduced the number of malware/virus issue encounters and dashboard alerts providing better visibility. Could patch and deploy updates to Windows and third-party applications, and the email protection did its job. They also helped in Asset tracking.

What needs improvement?

Needs a service desk system to link up with endpoint protection and email protection.

For how long have I used the solution?

Four years.

What do I think about the stability of the solution?

None, but ensure you test Panda updates/upgrades prior to a company-wide rollout.

What do I think about the scalability of the solution?

None, it is scalable. Licenses are processed quite quickly.

How are customer service and technical support?

A nine out of 10.

Which solution did I use previously and why did I switch?

We were on ManageEngine and Symantec, then moved to Panda Cloud and used the service desk of ManageEngine.

How was the initial setup?

Required uninstall of some previous clients which were older than the Panda uninstaller, but in two days, we were migrated over.

What's my experience with pricing, setup cost, and licensing?

Normal package works great, the advance option gives you more application awareness for a more controlled approach, and also forensic analysis, which opens one's eyes to how these malware programs operate.

Which other solutions did I evaluate?

We looked at Eset, F-Secure, and Trend Micro.

What other advice do I have?

It worked well for the time we had it in, and local support was great! If an issue had to be escalated, international remote support was provided.

Most of the products out there are quite good. Know how you would prefer to manage them.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a reseller.
PeerSpot user
Freelancer at ITware
Reseller
Provides a great interface with good technical support
Pros and Cons
  • "The interface is great."
  • "The implementation was difficult."

What is our primary use case?

We are very satisfied with the product. It's a very good product.

How has it helped my organization?

The interface is great.

What needs improvement?

There could be improvements to the PC policy. For example, they could improve policies related to the software to disable, folders and files and patch updates for Windows workstations and machines.

For how long have I used the solution?

We have been using this solution for five years, primarily with our customers. We are using version Fusion 360, and it is deployed on-premises.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. We have 70 customers with five PCs per customer.

How are customer service and support?

The technical support is very good.

How was the initial setup?

The implementation was difficult. When installing Panda Security Adaptive Defense on a customer's PC, it must download the agent and then run agent files to set up the product.

What's my experience with pricing, setup cost, and licensing?

The price is very reasonable and does not cost a lot. It is €30 per PC per year.

What other advice do I have?

I rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free Panda Adaptive Defense 360 Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Panda Adaptive Defense 360 Report and get advice and tips from experienced pros sharing their opinions.