IT Senior Consultant at a tech services company with 501-1,000 employees
Real User
Very powerful, providing easy migration between databases
Pros and Cons
  • "The ease of migration between databases."
  • "The connection can be slow due to the distance from the provider."

What is our primary use case?

We use this solution as a platform. Our applications for the product are related to human resources, social environment, and environmental. We are Oracle customers and I'm a database administrator. 

How has it helped my organization?

The main benefit we've had is from making the move from on-prem to cloud - it has saved us a lot of money.  

What is most valuable?

The most valuable feature for us is the ease of migration between databases. It's quite powerful. 

What needs improvement?

Our main problem is that the connection is slow and that's because it's the Latin version. We are in Peru and the providers are in the United States. There's no other data center that can implement our database. 

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What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

In general, the customer support has not been good. We'd get emails about interruptions and shutdowns over weekends and that affected us. In the first year, we were assisted by a Colombian consultant but the second year things changed and the support came from Chile. When we were dealing with Colombia we'd get a response to our requests within the hour but when the support moved to Chile it could take two days to get a response and even then the problem was not necessarily solved.  

How was the initial setup?

The initial setup is very easy, they use wizards and you can create an instant database in minutes. We had the assistance of a Colombian consultant for implementation but I was responsible for the deployment, executing scripts and applying fixes.

What's my experience with pricing, setup cost, and licensing?

Licensing is expensive and then there is a support fee which is another 20% of the cost price. 

Which other solutions did I evaluate?

We've decided not to continue with the Oracle database and we're migrating to SQL. One of the main reasons for migrating is the cost difference, Oracle's license is expensive. 

What other advice do I have?

I don't have anything against Oracle, I think it's the best database in the world. It's completely different from SQL and more powerful. The latest Oracle product, the Autonomous Database will be a leading solution. SQL is better for medium size companies and Oracle is geared to enterprise organizations. 

I rate this solution eight out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Team Leader at a tech services company with 11-50 employees
Real User
Robust and accessible with helpful technical support
Pros and Cons
  • "Technical support has been helpful so far."
  • "The installation of the product could be designed to be simpler."

What is our primary use case?

The solution is primarily used for our accounting system.

What is most valuable?

The solution is the best in the world. It's robust and accessible. 

Oracle is the best on the market. They offer an exceptional product.

Technical support has been helpful so far.

What needs improvement?

The solution could be a bit cheaper. There are less expensive options.

The installation of the product could be designed to be simpler.

For how long have I used the solution?

I've been using the solution for about three years. It's been a while.

How are customer service and technical support?

Technical support has been great. We've been most satisfied with eh level of support we get. Everyone is helpful and responsive. 

Which solution did I use previously and why did I switch?

I also have experience with the SQL Server, which is less expensive. It's also easier to set up and deploy,

How was the initial setup?

The initial setup isn't exactly straightforward. It's a bit more complex than, for example, an SQL Server, which is much more straightforward and simple to deploy.

What about the implementation team?

We used a specialist when deploying the solution originally.

What's my experience with pricing, setup cost, and licensing?

The solution is more expensive than the SQL server. If a company needs a less expensive option, it shouldn't necessarily choose Oracle.

What other advice do I have?

I use multiple versions of the solution, including 12C and 11G.

I'd rate the solution at a nine out of ten.

I'd recommend the solution to others. Oracle really is the best, even though the initial setup can be a bit difficult.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Oracle Database
April 2024
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Senior Lead Developer at a healthcare company with 51-200 employees
Real User
Stable, with good real application security and support but the setup needs to be simplified
Pros and Cons
  • "What I like most is the real application security."
  • "The initial setup can be simplified."

What is our primary use case?

We are third-party administrators and we use Oracle Database as our main Database.

What is most valuable?

What I like most is the real application security. I have been working with it recently.

What needs improvement?

The initial setup can be simplified.

For how long have I used the solution?

I have been working with this solution since the beginning, for more than 20 years.

What do I think about the stability of the solution?

Stability is not a problem. It's more stable than other solutions.

What do I think about the scalability of the solution?

It's a scalable solution. We haven't encountered any problems. We use partitioning and sharding.

How are customer service and technical support?

Technical support is not a problem. We receive all of the technical support that we need.

How was the initial setup?

The initial setup is complex. 

The installation of Oracle products is not usually as straightforward as dealing with Microsoft products for example.

What's my experience with pricing, setup cost, and licensing?

It's expensive. I would say that it is more expensive than other competing products.

What other advice do I have?

I recommend this solution to others who are interested in using it.

I would rate Oracle Database a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
it_user291060 - PeerSpot reviewer
Database Expert at a comms service provider with 501-1,000 employees
Vendor
It has high availability, is reliable, and is manageable with several views and packages to monitor and troubleshoot issues and bottlenecks.

Valuable Features:

The main features that I take into account when I talk about databases of any kind are high availability, reliability and manageability. Oracle RDBMS has all that.

The high availability and reliability with Oracle RAC, Oracle Dataguard and Oracle Flashback, the manageability with several views and packages like Advanced Workload Repository(AWR), Active Session History(ASR), SQL Tuning Advisor, SQL Plan Control, and many others to monitoring and troubleshooting issues and bottlenecks, are valuable features.

Improvements to My Organization:

With Oracle RAC, we can reach near to the dreamed 99.999% of availability in a year. Oracle Enterprise manager allows us to see the "big picture" and take proactive actions to maintaining the environment.

Room for Improvement:

Oracle RDBMS has great features, but I believe that Oracle could be more flexible with the offering of some extra options, and include them in the main license. Today, a High Availability or MAA environment with an Oracle database is already expensive, plus with those extra options, it could increase the cost much more.

Other Advice:

Oracle RDBMS has a lot of features and is extremely stable, but all this come with a price, and in this case a big one. So, I would advise you to use Oracle RDBMS mainly for medium and large enterprises. For small enterprises, I advise using other RDBMs, like SQLServer or PostgreSQL.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user517683 - PeerSpot reviewer
it_user517683Works at a non-tech company with 10,001+ employees
Real User

Oracle does charge a lot for their products - but you are getting exactly what you pay for, and so much more.

See all 2 comments
it_user436065 - PeerSpot reviewer
IT Director at a tech services company with 51-200 employees
Consultant
Valuable features include the fact that it is powerful, reliable and fast.

Valuable Features:

The most valuable features of Oracle Database are that it's very powerful, very reliable, and very fast. Those really are the main attributes that any organization should be looking for from a database solution. Can it take the data you throw at it, can you count on it to be available, and will it provide you enough speed so you can work efficiently?

Improvements to My Organization:

It's a very secure database so that we don't have any worries about security on the database side. We host a lot of data for our customer. It's very important to have a database that's secure and reliable.

Room for Improvement:

It's a very expensive solution. There are other, less expensive products out there, but you wouldn't be getting such a premium product.

Deployment Issues:

We have no issues with deployment.

Stability Issues:

We have absolutely no issues with the stability. That's one of the primary advantages of Oracle Database.

Scalability Issues:

We've been able to scale it just fine for our needs.

Initial Setup:

The initial setup was very easy and very straightforward. It's not a difficult product to stand up, and combined with our technical knowledge, the setup was very easy.

Implementation Team:

We implemented it ourselves with our in-house team.

Cost and Licensing Advice:

It's very expensive. You pay a premium price for a premium product.

Other Solutions Considered:

We didn't really consider other database solutions despite the price because we use other Oracle products already.

Other Advice:

Just make sure you read up on it and plan ahead.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're partners.
PeerSpot user
Program Director
MSP
A system you can trust to always work
Pros and Cons
  • "The most valuable feature of Oracle Database is its stability - one can trust that the database is always working."
  • "The initial setup was very complex - best case, it takes between four and six hours to set up."

What is our primary use case?

My primary use of this solution is to generate electronic documents.

What is most valuable?

The most valuable feature of Oracle Database is its stability - one can trust that the database is always working.

For how long have I used the solution?

I've been working with Oracle for over twenty years.

How was the initial setup?

The initial setup was very complex - best case, it takes between four and six hours to set up.

What other advice do I have?

Before implementing this product, make sure to research the environment and the necessary details to do the initial setup. I would rate this solution as nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user486582 - PeerSpot reviewer
Senior ERP Developer at a university with 1,001-5,000 employees
Vendor
We have our students, HR, payroll and financial all in one database.

Valuable Features

You can do just about anything with Oracle Database.

Improvements to My Organization

We use it for everything. We have our students, HR, payroll and financial all in one database.

Room for Improvement

We use a third party software called illusion banner on top of the customization that we have, so we wait for their improvements or do customization ourselves.

Use of Solution

I have been using the product for 14 years. I started with Oracle 7.

Stability Issues

I have never had an issue with stability.

Scalability Issues

It needs to be scaled based on how you're using the app.

Customer Service and Technical Support

I have reported few bugs. They do good job, and there are often solutions available on the Internet.

Initial Setup

We have downtime during upgrades that can last from hours to days. The last database update took two or three days.

Other Advice

All I can say is to trust Oracle. I would rate it a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user516453 - PeerSpot reviewer
it_user516453Works at a tech company with 10,001+ employees
Real User

ok great, you are using best of breed RDBMS technology

it_user436104 - PeerSpot reviewer
Data Modeler at a financial services firm with 1,001-5,000 employees
Vendor
It brings reliability and security to our environment.

Valuable Features

The most valuable features for us in our experience has definitely been the security and reliability it brings to our environment. We know that our data is safe and secure and that Database is incredibly stable. There's a peace of mind that it affords us.

Improvements to My Organization

Because it's secure and reliable, we can have confidence that we can just go on with business as usual. We're able to focus our efforts on more important aspects of our business instead of worrying about threat protection and lost data.

Room for Improvement

I've been very happy with the progression of the product. One thing I would like to see is a better feature set for pluggable databases, that is, the multi-tenancy of the database. It's still in its infancy at the moment and I'd like to see in 13c a big leap forward with better support for multi-tenancy.

Use of Solution

I've been working with Oracle databases for over 16 years.

Deployment Issues

We haven't had any issues with deployment.

Stability Issues

Database has always been solid. There's been a couple little buggy things at the beginning, because I was working with version 7, but from 8i onwards, everything was solid.

Scalability Issues

There's absolutely no problem scaling it. They give you plenty of options and a lot of best practice in order to be able to do that.

Customer Service and Technical Support

I've always been very happy with Oracle support. I think probably the one thing that I'd like to be able to have is more input into is the feature set for the next release.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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